great friendly staff fantastic breakfast

the breakfast tables were perfectly clean but the surface felt slightly sticky

they really care about there guests ,in both the restaurant ,hotel and bar

girl wàs anxious to close the bar early one night at around 10pm

it’s a good bar to meet friendly locals

we walked to the shops and were glad to view a train so area is good for kids as well as those wanting to cycle in the forest

early check in from 10am which was approved but when arrived at property, no one on site and no

comfortable, spacious, clean and easy. staff were very accommodating of early check in.

we were visiting for a funeral and the owners were very accommodating with sorting an early check in

location value early check in

the food was very tasty nice beers especially the gurkha beer very nice ,and a nice full english breakfast in the morning happy day's

small english breakfast but filled a hole

good breakfast too

the stay was very enjoyable and breakfast adequate

the bar likewise

while we didn’t eat there in the end as our kids were ravenous and needed food immediately, apparently the bells restaurant is one of the only

good gym

friendly and accommodating for our early check in

staff were fab, they gave us a late check out, no charge, gave easy information and were very helpful

way it was sold to us was a golf and spa courtney club with a gym, there was no spa nor health and beauty, there is one lady that pops

wifi didn t work and due to the remote nature there was no phone signal

comfortable bed , good wifi and tv ,great location, plenty of parking, and by the number the people about the food must have been good

great bedroom, bar and food. on the severn way.

breakfast was provided in the room which was perfect as we had a very early start

very cosy room with perky breakfast.

room could be accessed by walking through the bar area but if the bar was closed , the external access was via a metal staircase at the rear of

pleased to find we had a full and very clean functioning small kitchen area

for breakfast to be available but there was a nearby cafe so no real problem

the bar area and the restaurant lacked a little atmosphere and ambience

a lot, breakfast served earlier than 10

friendly staff showed me my very comfortable room before going into the bar to listen to an excellent band

the breakfast was superb, delicious and great

clean good bar

the breakfast was utterly gorgeous

as the bedrooms are directly above the bar that would have been inconvenient for anyone who wanted an early night but we were happy to

) great menu for dinner and breakfast, super-friendly staff

the food was good, the breakfast was exceptional - one of the best breakfasts we have had

really good food as well we had dinner and breakfast good quality and very

great bar and restaurant

excellent location, clean and fresh, great bar and food

ample, free parking, easy to find

the rooms above the bar can be a little noisy up until closing time.

the hotel has a substantial paying car park but guests must secure a complimentary parking ticket and display

brought evening meal and drinks at the bar and paid for it at the bar but all evening the staff kept coming up to us to pay for our meal

the hotel is very clean, it has a bar and a restaurant (we didnt use) it has a beautiful garden which we had a couple of drinks in

great bar meal too with excellent

all of it great room lovely bar great staff

super helpful staff, lovely warm bar area and room was warm. clean.

food and beer selection at the bar also very good

lovely atmosphere in the bar all day

parking easy and friendly helpful service

comfortable, good facilities, safe parking, great

breakfast was lovely

were lovely, room comfy, food and bar excellent, ideal base to explore the area, plenty of parking

the beer was good and the food was exceptional, the ambience of the bar and restaurant was excellent

staff were amazing. great value for money on room,in the bar and food. very comfy accommodation.

steps from the chalets to the bar although we did appreciate the signs that said to check in before carrying your luggage down

inside had everything you could need from a fully stocked kitchen, log burner, tv, washing machine etc we arrived to find a lovely welcome basket with wine,

having stayed in landmark trust properties, it was also nice to have the tv and wifi

wifi and freeview tv

modern kitchen

the kitchen was very well supplied

breakfast was excellent, everything fresh and tasty

the staff were very helpful and didn't rush us at all in the bar or the restaurant

delicious pies and kids food

good free wifi that worked well

wifi bit slow

comfortable room; very good choice of freshly cooked meals for lunch/dinner and excellent breakfast

big breakfast cooked to perfection

welcoming staff, lovely pub/restaurant/accommodation. breakfast is exceptional

lovely tradional pub with a cosy bar and comfortable restaurant

relaxing bar area to relax in

- excellent standard- tasty- good choice staff - very helpful - excellent bar staff location - easy to find- very quiet- ample parking bedding - clean and comfy

we really liked having the friendly bar right on our doorstep

parking to rear of property, friendly staff, great bar and tasty full english breakfast

away with 9mates on golf trip

i didn't take names sorry but the young lady behind the bar on tuesday night was kind and friendly and so was the young man when i got there

clean, easy to find. breakfast and bar onsite. big rooms and comfortable bed.

maintained, easy to get to and plenty of parking

sofa bed was uncomfortable, even for the kids.

clean and quiet room.very good breakfast, would stay again .

lovely breakfast. my second time staying there.

buffet breakfast with plenty of choice, ample parking, comfortable twin room, shower very

parking, clean room, lovely bathroom 'smellies'

wifi was a bit jumpy at first but worked well

free parking is a bonus

room service food was very good

location, parking, good food, good size room and excellent shower

limited parking if you check in late; but plenty of other parking else where ud83dudc4d

ev charging points situated in the hotel car park worked ok at a reasonable price

smashing breakfast

minor comment was that the wifi at the top of the building was a bit iffy

very clear and easy to follow instructions for access and the very close-by free parking

the kids were very happy with the bunk beds too

amped with 2 parents and 2 kids)

couldn t access the wifi despite both of us trying

pecially as there were 4 of

breakfast also delicious

food in the pub was superb as was the breakfast the following morning

location was perfect and the breakfast was beautiful

great location in ross on wye very enjoyable evening meal and breakfast comfortable stylish room

and beyond, didnt try evening meals so cant comment settings was perfect pizza ovens and outside bar was a nice touch, plenty of outside seating open air and covered areas if weather

location,clean,comfort,breakfast and the staff’s politeness.

nice staff though and nice breakfast room

staff were friendly breakfast was really good room was lovely with good facilities

would have liked breakfast to have started from 7 but that is been picky

superb full english breakfast, great location, clean, friendly staff. exceeded expectations

the restaurant and bar are decorated nicely, are very welcoming and the attention to detail is fabulous

food was superb from lunch , evening meal and the excellent breakfast provided

we ate in the bar and in the restaurant and really enjoyed both meals

arrival, the staff greeted us at the bar

bigger selection of breakfast options would have been useful but i understand the limitations of running this within a

wifi in my room was shocking, so had to go to the main pub to join a number of work calls

that you can get a selection of great quality sparkling wines from a vineyard in kent

the water pressure in the shower was very low. the wifi was was not continuous.

the level of service we received in the bar and restaurant were some of the highest we have received anywhere

tflix/prime etc) as they needed updating but couldn t connect to the wifi

accessible plug near tv so you can't connect a consol to th tv) which if you are travelling with kids is a problem

the hotel were able to offer gluten/wheat free bread products for breakfast

too busy in bar area for kids

nice clean room very comfortable bed excellent shower room service very good

kids had to be out of the pool by 6pm

early check in and free parking helpful.

great with the kids

nice small bar area too

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

there is a small bar and an area downstairs for guests to relax in so that you don't have to sit in your room on

friendly staff , good location , great facilities with pool etc , rooms very nice and comfortable definitely recommend

the pool area was lovely for adults and kids

jacuzzi and spa , felt so good afterwards and ready for the long journey back home after a lovely breakfast too

great to have a nice bar area to sit and have a evening

was perfect only thing that could be improved is the pool is a little on the cold side and the hot tub needs to be much hotter than it

very good breakfast

the bar area was a nice surprise, spotless, stylish and prompt service

we had two young kids

kids would have loved hot choc from coffee machine.

moved us rooms and added another so we could have inter locking rooms with the kids for more space

room was way too hot wifi didn't work

wifi did not work on my ipad but worked on my phone.

wifi was fast and stable,

better wifi

was no room service at all which took me by surprise

we weren't allowed to pay extra to have late check out

clubs nearby so could get loud at night but that wasnt much of a bother for me personally, £15 late check out is a bit pricey, no step free access

really handy to in station, and easy to extend for a late check out

the parking was easy, we chose late check out and it only costs £10

the addition of a bar was a bonus

staff opened the bar whenever you

early check in helped us

on site restaurant & bar with evening meals helps if it pours with rain and you don’t fancy walking to other venues

the hotel has a very comfortable lounge/ bar area and there is a pleasant garden to the side of

beautiful location, very comfy bed. friendly staff. the bar and food were good.

a super 3 days at the players golf club

the bar is very pleasant and the food was good

decided to eat in the open bar and had a very enjoyable evening

great position just off the m4 yet totally peaceful as it's on a golf course

the grounds were fantastic and well kept, with plenty of space for kids to run around

wifi also very good

not enough disabled parking

and only 20 for late check out until 6pm

was also asked if we wanted the kids ice creams served at the same time as their mains

the bar is very good, with a great choice of drinks

black out curtains that fit the windows, plug sockets in accessible places, wifi that reaches the rooms and works easily with a

parking on site

room, fantastic staff, free parking, clean and very comfortable

no wifi, no en-suite, not even milk included with the tea and coffee

check out was at 11am, however room service knocked the door at 10

out due to covid packed bacon rolls, yogurt, fruit, cereal, bottles of pure orange , breakfast bar and coffee

all day wraps weren’t nice at all but kids enjoyed chocolate

bar staff joao still can t pronounce it ,also lloyd bar manager, mia, joanna ,katy reception

lovely hotel friendly staff generous room size with the option of late check out

loved natural soap bar lovely smell and liquid dispensers

facilities, quick easy check in, plenty of parking, comfy beds, quiet rooms

the bar had a great atmosphere with an extensive choice of drinks

breakfast was very good with a nice choice

loved the bar downstairs and breakfast

love the bar area and outside seating

we booked last minute with my husband night out from the kids on valentine's day and hoped that will enjoyour evening

great bar as well

the friendly bar and cooking staff x

breakfast facilities, but i understand the hotel is undergoing renovation and a bar and dining area are being built