only negative was wifi was extremely weak to non existent in our room, with poor movile reception

plenty of car parking

the kids did not like to leave the next morning......

nice country location, very castle like with grand interior, nice bar and restraunt and grounds

staff in the bar in the evening and at breakfast were really excellent

the two niamhs on reception, alan the night porter, the restaurant, bar, and room service were simply exceptional

and when coming back late on saturday there was no parking for hotel guests as there was a large wedding

wifi signal poor in room.

the swimming pool was very nice

the wifi was terrible

excellent breakfast and evening meal .facilities first class.

wifi connection was not great

two nice american girls (sisters) combined professionalism with friendliness at the bar and restaurant

the room, the employees, the sitting areas, the food, the breakfast was top notch

parking beautifullly furnished and decorated - keeping in touch with moffat house heritage but with

a very warm welcome - it wasn't exactly cold, just indifferent, it seemed a bit like a bunch of kids running

the room was set up brilliantly for families, with a little treat for the kids.

size room and very comfy bed the pet pack was a very lovely touch the staff were helpful and friendly great stay

bar food very good, accomodated dogs, room size good, we had a family room perfect for 3 adults and

that we need pet friendly in your filter and then found out we needed to pay extra 30 for dog so that filter

restaurant and bar were ideal for both food, drink and value for money

the balerno inn also has a restaurant and bar, we were not pressured into eating there, but we did and were

later than expected, bar was really lively and busy, staff were very welcoming and extremely helpful

the bar had a lovely atmosphere and the cocktails were lovely

breakfast was pitiful - croissants, kids cereal boxes and fruit

dirty laundry piled up in the hall way

kids under 12 get free breakfast

a bigger evening menu choice and the option for room service would be great for those travelling for work

staff were very pleasant and helpful, the room was very clean and breakfast was great, had a good selection on

clean, staff very polite, breakfast exceptional

the health spa is great

i needed to get documents printed and they printed them and delivered them to my room, room service was excellent

adults 2 kids

the wifi is terrible

honestly say there is nothing i don't like - although the 3 charge for room service doesn't seem very justifiable

location, plenty of parking

location, friendly staff, comfortable bar/seating area, nice rooms, lovely shower, good wifi

spotlessly clean, nice bar area

like the bar and restaurant, good choice of food and drinks

there is a bar and restaurant for dinner, and the included breakfast buffet

great accommodation, terrific vibe in the food/ bar area

would be nice to have 1 or 2 items on a kids menu

- great gym (just peeked in, didn't use) - 24h reception even if you checkin at 5am after a night flight

room nice but small when you have kids and luggage/pram in

knocking on the door at 9 am then again at 9:15, and 10 am( we have arrived at midnight and had a late check

and friendly, the pool was brilliant just over 4ft deep the full pool is same depth brilliant for kids as they

ud83dude0b nice to have access to the pool and spa facilities

early check in was also facilitated

pool and gym were great and so was breakfast

staff were excellent at reception and breakfast: room was spacious and bed very comfy: also very quiet considering

friendly staff, nice food, clean rooms and wifi, security is good

slightly inconvenient as i didn’t want to leave my two young kids in the room alone when sleeping

there was good information provided beforehand, the staff were helpful on arrival and the bar area/restaurant

situated near the tram, had everything we needed for a reasonable price, including a small snack bar in the

women lady in breakfast desk counter

it was pet-friendly and staff were absolutely helpful/accommodative with pets.

overall the hotel vibe felt very welcoming, with delightful staff and very pet-friendly

prob need abit more choice on the kids menu in the bar area and restaurant .

spacious room, great spa facilities, excellent restaurant

the room exceeded expectation and being pet friendly it will be one i visit regularly

the early check in option, the staff were helpful. rooms a good size and the location

we had no wifi which was a real disappoinent

a lovely spacious relaxed environment with parking.

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

place to stay at and explore edinburgh especially if you are traveling by car (free parking onsite

late check out good service at reception

excellent links to edinburgh. good gym.

magnificent kitchen staff

wasn t told can t use it for room service

staff were very welcoming, hotel very clean, the kids loved the warm pool & the kids free meal deal ud83dude

the restaurant and bar is fantastic

was called the snug , and it was very small for two adults

it doesn't include breakfast.

wifi was signal was weak in our room, which was the farthest

problem, from meeting me outside, to helping me with my luggage to the room and also the next day breakfast was

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

choices (everything from eggs benedict to a full scottish) as well as a continental breakfast bar with juices,

the evening meal to the bar was brilliant service and atmosphere was excellent

and the wifi didn t work for us in our room properly

breakfast was tasty, bar and restaurant was lovely and modern

billing bottle of kids' milk is a bit

were friendly, restaurant & food was amazing, room was cosy and comfortable , there was free parking right

far too many guests for the number of kitchen and waiting staff

our room was at the back with the kitchen extractor unit just outside.

which due to our kids wasn t big enough

available breakfast - fresh, perfectly cooked and scrummy added bonus of multiple dogs in the bar in the evening

the bar staff were attentive and helped with drink selections

a sofa food was fantastic both breakfast and from restaurant and very cheap too great bar great choice of decent

food in bar was good and breakfast cooked to

i couldn't use wifi in my room. i relied on my mobile connection during my stay.

3rd floor rooms are one hell of a walk, and someone left their finished room service meal in the middle of the

lovely hotel and free parking

the gym is brilliant i had a nice run on the treadmill and i also did an ashtanga yoga class there all

could do with a play area for the kids.

there is a gym and pool on site

comfortable bed; nice views, good breakfast, good food in general + free room service which is not the case

given the kids don't eat much, i wonder if there could be a discount for children or larger parties

our needs perfectly, travelling with a pet & couldn t be better catered for

room service (cleaning) could be improved

the bar area was friendly with lovely food and an incredible breakfast

room service breakfast was good with some very tasty options

was at the entrance spot for check out, but it was easy to find someone at the bar who sorted it

wifi on top floor. worked great downstairs.

the ********* in the room next to us allowed their kids to use the shower like a waterpark and they were

room service would be ideal for business users

very welcoming staff, breakfast was awesome. very quiet place to stay.

also, i wanted to order food on our first night up for room service, and to have water as well as we were

the bed, duvet & pillows are fabulous-one or the other is usually a pet peeve in hotels, but not here, sooooo

stunning bedroom, bathroom, bar and building in general

location fabulous beautiful room parking brilliant

the gym will is well equipped, the shower is powerful enough and roomy, and the staff offer superb

the gym area was a welcoming bonus to my mature teengers

hotel was lovely room could be a little bigger especially when kids staying in the room the breakfast was really

tidy, modern staff were great too and the bar and food very reasonable concerdering the location

the look and the amazing staff. the place was so clean. the bar downstairs was very good

the wifi was intermittent and slow

convenience. access to public transport. early check in.

the wifi was a little slow

room 101 is next to the laundry for the up house staff , very noisy

i called room service at 10

the wifi could be improved.

welcome when we arrived, excellent cooked scottish breakfast every day (but if you want, you can also help

the possibility of early check in was very appreciated

the breakfast was delicious; they offer meat-free sausages and haggis, nothing was too much trouble

parking was free and an extra bonus

the room overlooked a closed courtyard, and the linens, beds, pillows, gym, and other amenities were adequate

all cereals largely based for kids or student age

and accommodating, had a welcome cocktail on arrival and free tea and coffee was available at bar/ reception

i liked the gym facilities too

room was spacious , comfy and immaculate and free wifi

breakfast was really nice and was welcoming for the kids. the pool room was an added bonus

wifi wasn't great in our room, but that's possibly because of the location of it (and didn't bother

breakfast was really nice and was welcoming for the kids. the pool room was an added bonus

the room service was excellent

wifi in my room was unreliable, during certain times the signal kept disappearing

early check in.

the complimentary breakfast for the first morning was a lovely touch

bottle of water, hairdryer, safe, sky tv, free wifi and smart phone for use

adjacent bar is fine for a snack and good prices

excellent free wifi and use of mobile phone (

wifi in room

tv and free wifi was really nice

i had trouble with the wifi, the fellow on the desk was happy to take time to sort it out for me

ok wifi

when advertising that kids can stay but no cots or beds for them is ridiculous

room service/bar menu which had only items with cheese in it

the gym is small but has enough in it to get a reasonable workout if you aren t fussy

didn t have breakfast, however we loved the fact that hotel had umbrella to use, and taxi service, it was so

kitchen is closed for the whole month of january (breakfast is still available)so no room service food was

service/bar menu which had only items with cheese in it

parking

15 minutes bus to city centre, off street car parking, friendly service. covid ready.

the room was clean, parking was right under the windows, the city center was a 7-minute drive away

the text informing me of the wifi code etc did not mention breakfast but it was included in the wording on the

good location, parking, very kind host, good value for money

they gave us early check in so we could drop our stuff before he ceremony

furthermore, the absence of usb outlets and laundry facilities is inconvenient

good breakfast great staff, hairdryer.

modern, clean and very well equipped. nice bar with really friendly staff. lovely breakfast

i also wasn't convinced about the laundry services since a fresh pillow case and towel weren't clean

beautiful old building. bar in the hotel. new bathroom suits throughout.

was great except the wifi in my bedroom (room 1 on the ground floor right next to the bar and corridor area)

wifi awesome, shower hot, staff wonderful and break fast.

barman was friendly in the evenings

the lady behind the breakfast bar on the saturday did not even make eye contact !!

good location, super service. best breakfast in town!

breakfast was delicious

no desk and chair to work from. no room service

hotel is lively in a good way, staff nice, lovely bars and the decor is beautiful and comfortable

wifi wasnt strong. no coffee in the room either

wifi was excellent

were quite accommodating - allowed me to book an impromptu early check in which was needed as i was so tired

the wifi is fast and easily accessible

it also has a bar downstairs which seemed nice

very modern and free late check out and the staff are very friendly

modern hotel with lots of great amenities (gym, bar, restaurant)

the food in restaurant was not the best but the breakfast was first class.

room service was great

poor wifi

hotel has good facilities including gym and in house restaurant

hotel including room, dining area, bar and reception were absolutely lovely and the staff were wonderful

only noticed at 1am (ish) when putting kids to bed and we pulled covers down to get them in

that it is pet friendly.

good location food good and plentyfull good portions at the bar menu also

for kids, good selection of breckfast , comfy beds and rooms, nice play area for kids and big reception

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

poor wifi connection

has taken the family room for 3 adults, i feel it would have been tight for four

there is a really big, well stocked kitchen and a bar with good prices and entertainment

place was spotless cleaned everyday & kitchen was very spacious enough cookers no need to wait

they are pet friendly, and bed sheets and towels looked clean

stayed three nights and each evening (after a meal in the city), we took advantage of the hotel bar (again with

the location easy to park comfortable bed good size room pet friendly

we stayed with our pet as well so it is big plus to be pet friendly for this property

good breakfast parking location quiet pet friendly

chemical spray use for cleaning was left on top sink in the toilet, completely unsafe for kids

bathroom could be cleaner. the tv didn t pick up any kids channels

to sit in reception it felt a little cramped but there was seating area, there wasn t really a bar area to

were so friendly and the room service food was great

room service

timing for kids access to swimming pool is not

of the spaces are a bit difficult to navigate in a wheelchair

room was lovely and just right for size. room service was great and meal was lovely and hot.

the bar is a gin lovers dream with over

room service for dinner was very quick after ordering and the food was amazing and hot still

gym was tiny, coffee/kettle in room in a cupboard with no plug and no real place to put it

the staff were helpful and there is even a gym

wifi is strong for remote working and admin

everything is spotless, the gym facility is great and the bar is of a good standard

friendly staff from the moment we checked in, very nice breakfast with loads to choose from, the hotel was in

the day so room upgraded to executive standard, complimentary drinks, discounted meals, reserved breakfast table

wonderful amenities such as gym, pool, sauna

was a bit strange that the password for the wifi is your e-mail; the connection did not look safe

wifi was bit poor 4 kids

i relaxed with room service a nice swim and a very comfortable sleep

wifi very slow , everything else great

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

30pm - she was attending reception , the bar and creating sandwiches for the room service

wifi with low coverage in room 10

wifi was a bit hit or miss