delicious breakfast with such good choices

this place was absolutely brilliant, food was excellent, room was superb and the bar was great

we had a problem with our car after checking out and both the bar staff & landlord couldn’t do enough to help us

needs a couple more comfey chairs in the bar area .

bar menu looked great too

travelling with 3 kids on a roadtrip and was their favourite place to stay out of 5 different properties

snacks in the bar very good and hot

i liked the fact that the room they gave me was together so i was able to see my kids

the staff were very helpful and friendly and the bar meal was excellent value for money

issue we had was the bar had absolutely no juice at all for kids to have a drink or for mixers had to go to garage which was across the road

as we missed breakfast due to early train trip made us up breakfast boxes to take

as with any hotel.... bar prices are high.

booked a family room for 1 adult and 3 kids room had a double bed and a single sofa bed

breakfast could be a little hotter it has been just warm on the two occasions i've stayed

lady at the register ( if i remembered correctly, lou, was wonderful and very helpful, great with kids as well

great staff. nice bar and restaurant

the friendly greeting on arrival to having a drink at bar and eating in the restaurant, outstanding

there is a restaurant and bar and as a single traveler i felt safe

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would recommend to friends and will certainly

they do not have a bar at the hotel, but they do allow you to bring your own drink and the staff will keep it until

had a fab day in the spa- particularly liked the heated outdoor pool and steam room

with kids and then told they couldn't go in the pools because you have to book

had to pay £5 extra for a robe, could only use the spa from 3 and was full of kids, not relaxing and a very poor spa features

golf is beautiful, food is really tasty, lovely chilled atmosphere really

enough bar staff for the wedding party and very slow - a couple of bar staff where rude ( not to me - but

buns to make your own baps for the kids

hotel, been here last year too, kids love this hotel, great friendly staff, very clean rooms, good breakfast, very central, very

no bath for bubble bath for kids.

friendly staff, great breakfast options and loved the late check out

great staff and very helpful . beds were comfortable.. breakfast was amazing

excellent room, wonderful breakfast and very helpful staff

we had lunch, dinner and breakfast and all three meals were outstanding

bedrooms excellent, dinner and breakfast lovely, thank you chef

the food was great in fact the full english breakfast was the best i’ve ever had

breakfast was exceptionally delicious. the landlady was very friendly and accommodating.

great spa, excellent breakfast

room very clean, spacious and everything you need

30pm to use the facilities to be told the kids could not use them they can only use the pool till 8

for room service, travel on own for business and would rather have breakfast in room

guests either side of us were either related or put in there by the council they were so loud, kids running up and down the corridor and got woken up at 6am off them constantly slamming the

the restaurant and bar area is nice and they have a good menu of dinner choices

bit disappointed the bar got closed really early

the bar stayed open later

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

20pm and he was serving on the bar when we got back to hotel after our gig at 11

every single member of staff was friendly and extremely helpful gym and pool were

the lady on reception was friendly and helpful and the bar staff were also

a wedding outside playing football in front of us they adults not kids lol

good wifi

excellent breakfast

were only too happy to help and really knowledgeable about the area too, we had a drink at the bar and sat outside after the long drive to relax before bed, the place is a 3* establishment but

breakfast and staff at all levels from cleaning and maintenance through to catering, bar staff , reception and management perform 100 per cent to ensure all your needs are met

we had a few drinks at the bar even late at night

great little bar with a good selection of

enjoyed the food but we headed for breakfast a little later and some of the buffet breakfast bits had run out

ok an hour)

the pool and spa

shower was too hot couldn t use it and the room service was rubbish.

they advertise having gym and spa facilities but you actually have to pay to use them

close to manchester airport. has a gym and spa.

problem no bar area

the location and size. i and my kids loved to stay there!

what we saw of the downstairs looked nice & cosy, but we had very tired kids with us, so we just went straight to the room

kindness, comfy and lovely attention with kids

at the door, warm and cosy atmosphere, great value for money, very clean, great location, no bar here but there was a small variety of alcohol stocked bottles/can's/spirits, i asked for a

location, prestigious looking building, lots of safe free parking, staff were warm and friendly

the furniture on the terrace outside was a shabby and scattered about although i suppose it is early in the year so possibly hasn t been used much yet

great room

bar staff on the friday night was not friendly which was such a shame as coming back from my sons

the hotel wifi didn't work in the first room but did in the second

spacious, breakfast is good and room service can be improved

breakfast was good and the staff were very friendly

wifi hit and miss

small bar available in the evening was nice

parking available for free good value for money,will still come back again

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

the bar is ridiculously cheap! it was also exactly where we needed it to be.

all staff the room and bar was excellent

clean not expensive good bar , room was as good as all the others we have stayed in

the tv screens in the bar area

lift was weied and old and no breakfast at 4pm not even fruit, orange or coffee.

a very small selection of food is available to order from room service if there is a big function on

hotel clean throughout with bar onsite for convenience

there was no parking spaces but that was the only issue

no issues. everything we needed. wifi was a bit hit and miss.

booked room with two double beds, hoping for one double and 2 singles for my kids

excellent safety measures, cleanliness, & let me have a late check out as flight delayed

i was on the 2nd floor with noisy kids and slamming doors

super convenient for getting to the airport for an early check in

lovely staff.! bar staff were so great as well!

surroundings - clean modern buildings with excellent on site parking

on site food at bar could be better although very reasonable price.

member of staff that we encountered was truly exceptional, from the ladies at reception to the bar and restaurant staff, going beyond the call of duty, nothing was too much trouble

access to adult only members bar was a plus

service; swimming pool facilities first class; i unfortunately didn't have time to try out the golf course

unbelievably perfect for flying with kids and bags; rent a car, train to manchester city and flight steps away

within the airport, breakfast, room decor and furniture, staff friendliness, wifi

do with more gluten free choice on the evening menu they only had a few choices same with the kids for gluten free

as with any airport hotel drinks at bar expensive

i enjoyed the spa facilities, especially ahead of travelling with work

was comfortable desk was great for working at wifi was stable breakfast was amazing restaurant staff were friendly and

large room, principally clean, 55 tv, wifi

breakfast was brilliant and the gym was excellent

room service only til 10:30pm

the gym has great equipment and is clean, the room and especially the bed was very comfortable

there were kids running round the corridors at all hours, obviously super-excited about being away from home

staff they were kids wearing jean and a t-shirts look like no senior manager

breakfast selection let it down tbh could do with a better selection that fits a breakfast

staff were really nice and the breakfast totally exceeded our expectations

early breakfast was

service was exceptional good, the hotel was super clean everywhere even smelt clean, great bar and lounge to relax, super comfy clean bed great size room even thou we was given a free

there's a gym that's open 24 hours a day plus room service

proximity to airport. ease of check in and check out online system to order room service.

there's a gym that's open 24 hours a day plus room service

the bar and restaurant were buzzing with lots of people enjoying their evening and the menu was

room service stopped at 9.30pm

charge on top of price of water to bring water up through room service

long queue at bar in evening but understandable post a springsteen gig and marathon on in the city

close to coop live arena. gym room too.

gym wasn t open even though it was supposed to be 24 hours

didn t take my disability into account even thought i contacted them in advance to request an early check in due to carrying medication that has to be stored in the fridge when i arrived they

complementary late check out as

customer service , rooms standard , spa , very comfortable beds .

lifts not working room service wasn't great breakfast was cold

the booking was for my mum and the kids, they loved it. staff were friendly & helpful

early check in by 20mins

a late check out as had a long drive, house keeping outside the door at 8:30am shouting on her phone,

good breakfast (for extra £19-90 for two people - a bit expensive

breakfast is bland, £10 early check in fee, lifts and corridors dirty and staff isn't very friendly

throughout our stay from the check-in greeting and late into the night with the guys on the bar & security who were all friendly and made us feel very welcome

the bar downstairs was great for a few drinks before we went out and the staff were so chatty and

the staff were amazing and helpful in every way and having the option for a few drinks in the bar below is an added bonus

he couldn't do enough for us, and even had drinks from the downstairs bar brought up to our room whilst we were getting ready

near to manchester piccadilly station, 5 mins walk, clean and tidy, staff very friendly, nice bar for relaxing drink, shared bathroom but not a problem for me

handy for rail station clean room landlord very friendly and helpful late check out

i got a late check out without problems

the bar staff are great too

bar at the reception and relaxation area very nice

early check in would have been nice.

very strict, cannot do a late check out even 1 hour.

early check in. very helpful staff on reception and clean apartment.

complimentary early check in and room upgrade to a studio on the top floor which was great

early check in worked out and we checked into our king suite by 1

the layout the extra facilities - microwave, fridge and gym

gym is a bit small and needs some more equipment but it was there at least

my luggage up and down, sadia arranged it seamlessly: allowing me to have a late check out and early check in, so that i can just move my belongings to the new room without bringing it up & down

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

room service is not that good they only change the bin s bag & tidy up the beds

check in service, room service.

room service did not come

hotel steak restaurant and bar were also great

comfortable rooms and nice sociable bar area

maybe a fridge or mini bar would be useful if we stayed longer

very plush comfortable hotel with great bar and food

breakfast was lovely, so much choice and the bar area is beautiful

the free hot breakfast was very welcomed and tasty with lots of variety

how it's central to everything, the customer service staff are friendly, the catering and bar staff are excellent, this was my 4th vist to your hotel, i will be using this hotel again

late check out was good. and the local facilities/shops

asking i was given a complimentary late check out as we were not arriving until early morning

lady on front desk gave us late check out until 1pm

great location spacious room comfy bed good wifi small fridge and safe were ideal

gym was modern and clean

tried for an hour to get room service with no success.

hotel, staff really nice, bar area great and a small ncp across the road, a bigger car park further down towards the left of

regym - 5 min walk)

only issue was the tv requested you connect to a wifi but there was no connection, so we couldn t connect our phone to watch a movie in the lovely

a full english breakfast would have been good to offer rather than just continental

although i didn t purchase anything from the mini bar or snacks they were very well stocked, plenty of choice

the restaurant is very good, breakfast was better than normal

wifi was quite patchy- we had a few challenges with getting on it, and using the qr code to order room service didnt go well the first few times- the website it went to crashed a lot or pages

internet connection especially on the tv, no channels worked apart from the odd kids

the room too which i found bizarre (in a good way) honestly contemplating a weekend away from the kids to sort washing and ironing and having a chill

room was on the ground floor near reception and the laundry room, it was really really noisy

has a beautiful kitchen with everything you would need for cooking and they also provide with washing up liquid and

kitchen fully fitted and functional

live music in the bar area was

room was spacious and the room was available for an early check in.

we said we were having a late check out and within 1 hour the same person knocked 3 times to check when we were going which

the spa was closed for refurbishment and i wasnt made aware of this when booking.

the wifi wasn t the best either and the tv cut out a lot

a very bad neck the next day, the room was very disappointing and the hotel had piles of dirty laundry in the corridors

breakfast was great too

room service booked and paid for did not arrive

laundry outside room on arrival - it was 6pm

great gym too

an early check in was no problem, and from memory, they even arranged for our bags to be taken to our

the bar was classy and friendly; the room was spacious and uber cool; the breakfast was amazing - so

i will say however that the free wifi just didn't cut the mustard either, with my speed topping out at around 4-5mbps

room service was very friendly and food was delivered fast and was really excellent

the staff were helpful, and were able to give us an early check in

queuing for breakfast bed needed a new mattress topper

the convenience of location. excellent clean and comfortable room. excellent breakfast.

the gym was very nice, i used it daily

rooms, staff, gym

everything was perfect from the staff to the room to the breakfast.

extra fees for early and late check out. £20 for car park is a little high.

there’s secure parking available (extra charge) and early check in and late check out are easy to arrange (for a change)

the bed was large and comfortable, the kitchen was well equipped, we even used the washer-dryer, excellent

room 405 next to the gym people banging the door shut early in morning

including gym coffee bar

no free wifi in the room.

30 pm not even room service

loved the fact it had a gym so i could exercise before getting on a plane

really convenient. lovely staff. enjoyed using the spa and exploring local area.

would be ideal for car parking for airport too we didn't know this before or would have booked this aswell as a

i was offered a late check out for the inconvenience

fortunately when i told the hotel, they gave me a complimentary late check out time of 1pm to let me get some proper sleep

the charge you 10 pounds for late check out which is an unreasonable amount as

room, but they did place me in a higher, bigger, twin room with better views and gave me a free late check out, so they did all they could to minimise my disappointment

he kindly arranged for us to have a late check out and even helped us when the vending machine broke

breakfast was included and buffet and continental which set us up nicely for the day

to pay 10 for an early check in as we arrived at 2pm

good free wifi

great room. great bar without rip off prices. staff friendly and help full.

wifi, and bed seemed a bit past its best

great hotel in an ideal location! breakfast was delicious and very generous

milk and cookies when you return at night is cute and complimentary breakfast in bed

stay, wonderful ambience

loved the cookies & milk and free breakfast, so cute and amazing little added touches

the bar area is amazing perfect for drinks before going out

kids running around and shouting till all hours riding the lifts

for early check in on the day even though our room was clearly ready so no additional work for the

late check out at 12. extra comfy bed would definitely stay again

left luggage and early check in made life easy when arriving early

location & bar was fantastic