the cafe is 10 out of 10 the facilities for us and the kids 10 out of 10 great value

basic facilities like wifi, slippers in room, moisturizer etc. should be provided fr guests.

nice clean with plenty of parking

but modern and situated in a rural area of modern housing and open spaces with ample on site parking and easy

good parking and suited us particularly well as we were attending a function

lots of car parking room

ideal position for golf stay

dinner and breakfast were superb and staff were lovely and

was lovely we had a lovely room with a sea view ample parking food and staff were great highly

rooms with balcony have a wonderful view and the interior design with the fireplace is very romantic

excellent breakfast,we had our evening meal in the view restaurant,superb.

like how court yard rooms have separate areas for if kids staying on pull out bed

room above kitchen noisy. room overpriced for what you get.

wifi was fab, stunning hotel

breakfast was poor mushroom boiled ud83eudd2e bacon hardly cooked potato scone soggy sausage tasted

wifi was very poor

provided room service very quickly

relaxing for my wife the whole reason for trip was for her to have a bath relax with wine and no kids as bathroom

free wifi

gym and spare and pool

great bed . nice bar . friendly staff

it's a great plus that this room does room service, the food is delicious and the service is fast

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

easy and early check in

kids had an uncomfortable sleep on a hard as rock sofa bed

staff were welcoming and helpful with an early check in

on late flight

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

free wifi was quite fast and very useful

having a sign saying order at the bar would be helpful

off the day before) they allowed us to put the toddlers food in the fridge and understood that kids can be a

arrangements for parking were adequate too

free parking in front of the door

the restaurant and bar were also lovely with beautiful views over the links and out towards the isles of arran

minor for me - coffee machine broke at breakfast but they made us fancy coffee with another machine free of

all good - room excellent - canny crow was relaxed and great food - excellent breakfast

vsutiful room, lovely spa and facilities and excellent choice of breakfast- would strongly recommend staying

rooms and bathrooms fantastic. bed 1st class very good gym and leisure facilities

free parking right outside and the front door open 24/7, the location and few is beautiful

plenty of free parking

staff in all areas of the hotel (check in reception, receptionist for the swimming pool, beauty thereapist) were

children and well oiled parents in lounge bar - missed swim as they partied till 4pm i never slept well

like the room iron and trouser press i took breakfast room service excellent food in restaurant very good -

the pool area changing rooms are quite dated could be doing with a wee revamp.

nice accommodation with lots of included amenities including pool, gym, etc

your gym needs to be renovated

lots of parking and nothing was too much trouble for the staff

lovely clean modern hotel, really comfortable rooms, breakfast excellent, friendly staff

wifi open, not secure

a lovely hotel, good food, bar , friendly staff

easier acess to wifi

free wifi was good and allowed me to work from my laptop

been with small kids and it s been most horrible stay

location, plenty of parking, super friendly and welcoming staff, nice room, comfy beds, amazing views

no room service

not nice for my kids to listen to

little dog was given as much attention as me which for someone travelling on their own with their pet, was really

very quiet and comfortable. on site ev charger was a bonus (though a bit expensive)

the breakfast was lovely & the staff were great 10 out of 10.

loved this hotel , the staff wear absolutely amazing,the advertised as being pet friendly and they were all that

excellent and staff very friendly excellent choices for breakfast dinner also excellent used spa at sister hotel

great room service

free parking, free wifi, and a reasonable restaurant

traffic/parking

an amazing hotel, the room was wonderful, the bar is excellent and restaurant first class , thank

nice bar area and dining room, all meals very good.

staff good plus easy parking

poor wifi in my room but in public area very fast

friendly relaxed environment rooms are large and very clean easy access and parking

no wifi signal in the room

wi-fi was intermittent, requiring captive wifi authentication, which the staff wasn t aware of

wifi

good location and parking, clean friendly and fair price

was super friendly, such a great value with breakfast included

lovely welcome from the hostess behind the bar when we arrived

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

breakfast was excellent a very good choice different meals

excellent staff, breakfast was amazing and the rooms were lovely.

friendly staff, lovely room, good car parking

neat clean and value for money. free parking at hotel

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

could do with grab bar in shower

there was ample free parking on site and having scotts bar there too was a treat - the food was great

the pet friendly room

free parking with cctv on site

added bonus of kitchen area with well stocked utensils and equipment

wifi was a bit slow in room 14

wifi wasn't good in the rooms.

room was spacious and plenty of car parking space. very friendly staff to assist us.

handy location with good car parking. clean room, friendly staff. good breakfast..

the wifi was when it wanted to work, so instead i didn t bother

dog friendly- would highly recommend for anyone travelling with a pet

good choice on menu. easy to get to and ample parking. great character.

selected this castle hotel because the kids really wanted to stay in a castle

we ordered room service and the food was delicious

large room with great parking and plenty of hot water

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they

very clean, facilities ideal for my one night stay. food in bar was very good.

lovely place , easy entrance ,and parking ,and adjoining restaurant.

nice comfortable room, good wifi i would use again

a member of the bar staff come up to us

i loved the restaurant and bar areas

staff where excellent and very helpful the location for the golf was spot on

easy parking and perfect location for beach, town and golf

pool toys for kids which was good for my neice

the spa and gym / pool wasn t opened yet , so a bit disappointing

bar service was shocking in our separate party room and prob cost a fortune

exceptional food both at dinner and also breakfast

did not like the glass tables at breakfast, makes it a very noisy meal with all hard surfaces

at breakfast for continental breakfast a little disappointing - i would have liked a bigger choice of

hotel with lovely bar and restaurant

our kids loved the swimming pool&star bucks also

enjoyed using the pool with the kids

room was spacious. facilities was brilliant. gym and pool as part of our room price.

the bar area is great, with a vast selection of food and drink options, and the buffet breakfast was

pool and spa facilities great

while we had a few cocktails and enjoy a little down time while she made friends with the other kids there

great food in the restaurant, lovely spa and gym with free use, stunning views

food was good and bar staff very friendly

wifi was a little slow

we didn't get the wifi password

small desk was handy and the wifi worked great in our room

the wifi worked very well

) large tv, plenty of storage space if you need it, free wifi and a relaxing yet powerful shower

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

and off street parking at the rear of the property out of site from the main road

tasty breakfast

the cooked breakfast was delicious and there were other options too

very nice staff and cozy bar which also served breakfast

/ restaurant with great food and beer, room was excellent and airy, nice shower / toiletries and wifi very good

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

close proximity to congress centre, comfy bed, gym

gym could benefit from some instructions for clients and staff on how to get the machines working

a good car park with several ev charging points

good gym and pantry

shower ran hot then cold. room next to laundry so smell in hall was not great.

stay at cardross we were staying for a wedding over at the golf club

arrival we were asked to wait in the bar which was a very typical local pub - all men, watching football on the

the inn is situated in the heart of the village opposite the golf club and there is several grocery and paper

& helpful a real asset to cardross inn, the decor was beautiful & everywhere was clean from the bar to the

golf course in front of windows

close to the water and to some cafes and laundry for 6 pounds

fabulously clean and fully equipped kitchen, great space to eat and socialise with other guests

window with tattered curtains hanging out on east gable, and alarm continually sounding in laundry area

do the laundry, but never mentioned they charge 6 for it

would have liked to find some sort of laundry room / facility

food in restaurant amazing, breakfast great choice and tasty with added bonus of having room service-much

plenty of available parking

bar prices for soft drinks and snacks for kids

very weak wifi

breakfast was great, and kids loved having access to the pool

location is close to bars/shops/ leisure/casino

easy and pet friendly

free wifi and free parking in multi storey car park

staff was so friendly and absolutely fantastic with the kids

trendy appearance is very nice and plenty food places to hand with a fantastic sports bar directly opposite

early check in and also early into breakfast as well

very modern, clean and nice hotel. good usable gym.

of genius) there were also lots of things to do inside the hotel, like a photo booth, pool table, gym etc

i liked the ability to connect my phone to the tv and the good wifi provided

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out

fruits lonely, kids liked waffles

gave us a complimentary cake platter and put petals on the bed for mine and my girlfriends anniversary

my two kids enjoyed the stay and the staff made them feel special

late check out time as standard and good selection at breakfast

bar prices were affordable and the small snack shop was also reasonably priced

nice bar and restaurant

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in

we would have cancelled sooner but our kids were exhausted by the time we got to the room

did superior room just that website says u can check in early and check out late i didnt checked in early - did

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were

location is great close to bar and gardens

well maintained and good value for money, also made a phone call in the morning for a late check out at short

we were very dissappointed that wifi didnt work and we had no signal at all during our stay

i asked for laundry services and he didn't know the price or how the service works

minor point but wifi - did work but was intermittent.

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside

had to go down to reception to order room service. no one answered phone

had a lovely pizza from room service i excellent breakfast

construction all around hotel entrance, very inconvenient and dangerous for kids to walk along street traffic

via email until the morning after we checked in which was part of the problem in understanding pet charge - on

room service was great and the staff were friendly and extremely helpful at all times, gave good

the triple room is perfect for a single parent with two kids

the wifi was not working well in my room

wifi wasn t great

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very

bathroom was a bit of a let down, however having been married nearly 15 years and two kids later, the glass

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

however, it was possible to order from room service if you wanted anything

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

we could not get any wifi. we did ask at the desk but still had no luck!

wifi was great and all the amenities were working

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone

there is plenty more, but as i was visiting to take kids to a show this was ideal for me

i had to help the kids every time

wifi was ok but could do with a boost

beautiful property, super comfy beds (and cot for baby), lovely spa run by susan.

pet hate of mine

very kind and organised a very early check in as i was flying in for a family funeral .

room service breakfast 1st morning after our wedding was cold

it is also pet friendly

great location and good room service.

great stay, staff were lovely and the hotel is pet friendly.

it was very modern and had great room service

i payed 25 extra to have a pet with me, which seemed excessive and should probably be a returnable deposit

heating pipes made a noise through the night , was off putting and the tv was not working as the wifi was

i liked everything so i did me and my partner and the kids as they didn't want us the leave

kids in the bar late at night

very clean and comfortable.good location. good clean indoor pool.family friendly.

paying 10 for wifi in this day and age. especially considering the price of the hotel.

room was spacious clean pool and thermal spa was good communal species where excellent

i requested an early breakfast, and there was no problem, they accommodated my request with no fuss

dinner was very good with good choices. no laundry facilities

stay it was buffet style breakfast- too many people and not enough breakfast coming out this to e we were served

and since you offer laundry service a washing machine that doesn t take several hours to do one load

the wifi was weak and inconsistent in the room.

no free wifi in room

staff were very friendly and helpful especially the bar staff

the bar had good option of drink available

staff special mention to darren at the bar and restaurant and with his team

we got in early check in and a late check out

breakfast 10/10

clean comfy bed nice room excellent breakfast and staff very helpful great location

the wifi is ok

staff were friendly and helpful, room was clean with decent shower and comfortable bed and wifi worked well

breakfast was nicely cooked,