breakfast was fab

could have had more seating in bar would have been nice, but overall a good stay, staff very friendly and service was good

was nice , clean, not far from the restaurant, car park staff on the bar were great breakfast was

food in the bar was so tasty and super filling

early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

reception wasn't ideal but we probably should have asked for the wifi code

every staff member from check-in, to bar staff, to restaurant staff were exceptional

location was smashing, provision for parking being secure overnight, easy to pop into bishop auckland and we also used the bus which

excellent, loads of parking spaces. beautiful place. great food and a1 staff

ample parking for hotel and restaurant

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

manager also met our request for early check in

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

location and beautiful view. song birds right outside window. laundry service.

soon as i arrived i was impressed, there was plenty of parking

hotel is fabulous decorated very well very clean has its own restaurant on site plus parking it's situated on a very steep hill but durham is very hilly recommend this hotel all day

were unable to book breakfast in the restaurant but were offered the chance to have room service

there was plenty of free parking and the breakfast was lovely- would definitely stay

soaps and shampoo, conditioner and lotion, recently refurbished old mansion turned b&b, amazing breakfast

the staff were all so friendly and it was a bonus that we could get early check in before heading to a wedding

be great to make more of the reading room, like running a bar in the evenings, as its so lovely

a little bit of class is the honesty bar with homemade creations

similarly the staff at breakfast

very friendly staff, and nice bar area to get a

the dishes in the bar were really delicious

the bar and garden room downstairs were beautifully presented

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

walk from station (uphill), beautiful beer garden, lovely staff, good bar selection and prices, lovely clean decour, very affordable, nice bathroom and very comfy bed,

swimming pool facilities were rather busy but still able to enjoy

slammed closed, hearing people drunk in the middle of the night, the people above us sounded like kids running around half the night on the friday night only, did not enjoy this stay like the other

great location and a fantastic family room that the kids loved

rld's pickiest kid to be fair

loved our family room, it was great for us with 2 adults and 2 kids under 7

a short walk to the attractions of the cathedral, castle, bars, pubs etc

fantastic staff in reception bar and dining room

and we had to request more tubs of milk on three occasions for the room, just a couple left by room service,

the fitness centre has a good selection of equipment and parking was easy

room service was quick

i loved that the bar was open and available for us to sit in, even with a small toddler

parking could be a problem as no car park

location of bus stop perfect for travelling without worry of parking elsewhere

lovely welcome from the staff, parking easy outside on the road, and the most comfortable bed ever

mb shank and liver with bacon), first night for the bar staff who was really polite

was delicious and plentiful, asked for early check in and this was facilitated

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

friendly bar maid for check in and breakfast services

bar was

we had a nice drink in the bar when we got back

very slow ev charger

unfortunately there were no licensed bar facility.

the kids i was with couldn’t use it

family room actually had a separate room with door for kids which was excellent

had super fast ev chargers available - free

they we're knowledgeable about local places of interest and parking facilities, polite, and very friendly

instead so no manor issue but would of been nice as we both hate eating in bed when it came to room service

my kids would have loved the play ground and in particular the gorilla in the garden

we used netflix whilst there and had to connect the tv to my personal hotspot and the wifi signal wouldn't work for either of our phones or the smart tv without losing connection

the room service food was excellent

comfortable beds, great breakfast . allowed early check in.

great bar & awesome local people

i didn't have the breakfast as i don't eat breakfasts

i leave for site before breakfast is served

staff were amazing and very accommodating to our request for late check out would defiantly be staying here again in the

maybe a bar but apart from that it was lovely.

the pool was a 10 second walk

staff were friendly hotel was amazing and spa was lovely

the bar in the hotel's limited drinks feels a bit like a café but the health club is better

table and chairs in kids area for breakfast not clean

been worth every penny, chloe from reception thank you so much for helping with my confusing gym & swim phone call haha

everything, it was amazing for our anniversary. the pool facilities and food was excellent

we had the most amazing time using the facilities; the gym has high end equipment and the breakfast was outstanding with lots of options and healthy

charged extra for kids breakfast

of had a cocktail whilst in the pool area but needed a green wrist band, no worries went back to the room for a

free on-site parking

really good parking lovely grounds for a nice walk

room was old and not as photographs, room telephone not working, no room service as

the wifi could ve better but it s a castle the walls are probably to thick

-on myself and my husband returned to the room on the evening st 11:30, we rang room service and was met with a very direct message that they couldnt provide the service, before i

everything but if must pick one : breakfast!

the gym was an added bonus, small but did the job

staff from reception to bar all lovely ,friendly the best staff we have so far met

it was quite and friendly. lovely gym to use. had a lovely dinner the staff were very helpful.

& 5) and it wasn t really big enough

highly recommend staying here there is evening entertainment on over the weekend in the pubic bar downstairs bar prices are very reasonable there is also a shop just across the road that stocks

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

lovely bar area

there was a little noise from the television in the bar area at night, but if you book above a pub, what do you expect

lovely bar with original features and nice outdoor seating area, dog friendly

the black horse for a wedding the marquee was far better than i expected it had its own bar, kitchen & toilets the the chandeliers look amazing

the fish but i overheard one of the waitresses mention that there was some sort of crisis in the kitchen and they were all trying so hard to keep all of their customers happy that i kept quiet

breakfast wasn’t too nice. but a lot of choice

shower door didn't shut resulting in us having to mop up water, sink in kitchen dripping all night, disturbed sleep

all staff we encountered whether it was bar staff, cleaners, check in staff were extremely friendly and made us feel so welcome

nothing to not like , maybe the drinks at the bar could be a bit cheaper

room with plenty facilities clean and tidy hot tub was ready to us staff were friendly breakfast was

was excellent, fantastic location with very good food , great choice on menu for dinner and breakfast was excellent

the venue itself is in a beautiful location, and i couldn’t fault the cooked english breakfast the following morning

and bar staff willing to stay till early hours in morning on bar for us

the suggested wifi router was not available - not a major issue

due to covid the bar was closed although this will change next week!

the staff were amazing and friendly and the breakfast was fab

had a meal in the bar the first evening, good value for money

smashing place a proper little country pub , free parking lovely and clean and the food was probably the best i ve had any where so far

free parking plus a little patio outside most rooms so quite convenient

we were in was very comfortable and impeccably prepared too, with easy access to the reception, bar and restaurants

we had an evening meal which was very nice (good kids menu aswell) and the breakfast was excellent, plenty of choice, hot food was cooked to order

was that there was no phone in the room (not that we needed it, but if you wanted to call for room service, you were unable to) (+)ground rooms opening onto car parking spaces. staff. room service. bathroom. (+)which was also undercover bar and restaurant really good staff were all lovely and helpful try room service damn good (+)from the conservatory and front of the hotel great for walkers the staff from reception to room service were second to none very friendly and polite and nothing was too much trouble and they (+)room service. quiet. (-)that the restaurant closes so early on a sunday, we were staying obviously and couldn t get room service either as was advised the kitchen closed at 7pm not a lot of options locally at that (-) i did ask for room service after our first night hoping that the plastic cups would be changed and the room would (-)) no phone in the room despite having a room service option (-) room service forgot, did not arrive even after an hour, had to go and ask where it was, after a (-) windows in room would not close properly, could hear music from wedding, room outdated, room service food expensive and not that nice, would not recommend staying at this hotel when much

very poor wifi and no breakfast included in the price.

however, when we arrived in the bar at the time agreed (which was 8am) there were no staff to be found anywhere in the building

comfortable room. good entertainment in the bar and staff very present and helpfull

central location close to all shops and pubs. lovely bar to start for a drink.

the staff were lovely & one of them was very very kind in helping me in carrying my bara( a shopping trolley on wheels) up to my room

access to and exiting from the room when the bar is shut is convoluted

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

nice common and golf course next door to stretch your legs after a long journey

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

bar staff and restaurant staff where great and friendly

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

superbly stocked kitchen

refreshments, snacks, breakfast in shared kitchen

were in room number 8 and found the kitchen a very good idea and very close you are able to have as much or little as you want without

i loved the kitchen

early check in

friendly staff very willing to please. verydog friendly. lots of parking.

excellent breakfast. secure parking for bike

) very good value for money the local ipa on draft at the bar was very nice

good parking and pleasant surroundings

just needed an overnight stop. clean room, good bar and great breakfast! ,

loved all the car parking availability too

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

good parking and good location

the spa is so nice

th access to an outside seating area) that was again -

was so delicious!!!the breakfast

very spacious, the kids loved the space

our room had a lovely view overlooking the golf course

love it we visit regularly great location great pool spa facilities lovely staff restaurant overpriced and room service prices but offer great breakfast

the late check out was great, the bed was really comfy and the breakfast was amazing.

spa and gym facilities were excellent

location, food, excellent service, very clean late check out

location and pool

lovely stay lovely bar lovely people, really nice for a nice little get away!

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

downstairs bar with pool tables

went into the bar and everyone was friendly

breakfast good

breakfast wasn’t brilliant, and very basic for the price

the bar and communal areas where very comfortable and well kept

hotel , lovely room ,clean with all amenities, good location ,nice bar area, plenty of parking, very helpful staff especially amy on

room was excellent, staff at breakfast were brilliant.