couldn t get access onto the wifi, but that is a very minor problem.

the breakfast was very good with excellent choice

you may struggle for parking if busy.

food excellent, helped with parking my motorcycle.

breakfast was fab

quiet stay and good wifi

spoke to the owner about putting a sign up for the bar and check in

ample parking on site

there s also a large parking area, which was perfect for parking my coach with no issues at all

loads of parking

only on street parking, but it wasn't a problem.

i never use the spa/pool in those places anyway very comfy, very reasonable (including reasonable bar prices)

brilliant place to stay, room was extremely clean and spacious, breakfast was top notch and the owners and other

parking was a little tight as shared semi on street with the row of houses.

friendly , very clean rooms , very good breakfast ,plenty parking space , weekend trip visiting family will

use the spa at 20 seemed excessive when only going in to use gym & pool

many thanks to the man on reception who moved us from a room above the noisy kitchen fan to a quiet room

it s a shame that there was a separate charge for the gym and swimming facilities as i would have thought

pet can stay with you if you eat in the brasserie

plenty of free parking available

spacious clean and well maintained hotel. ev charging.

good ev charging points

parking, easy to find, ground floor, fast check-in

ample parking for hotel and restaurant

pet friendly, great breakfast and very good value for money.

everything i needed including tv and wifi

very nice and clean and friendly and helpful staff, ample parking

no details on available wifi to use

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

easy parking behind the venue

amazing wallpaper decorates each room spacious room, the kids had a blast with a corner bath

i know the kitchen is small but a little bit of variation of the breakfast could be good

the breakfast was delicious and plenty of choice

fact that could hear the staff discussing us in the kitchen the following morning at breakfast

we also had afternoon tea at the riverbank kitchen

gentlemens honesty bar was a luxurious touch

the breakfast was amazing and the staff were warm, friendly, and welcoming

from the beautiful views from our luxurious bedroom to the delicious breakfast , and not forgetting the suoer

on a beautiful, quiet road, yet short walk to city centre, cathedral, riverside, bars, restaurants & railway

wifi very powerful

our room was lovely and overlooking the garden which is lovely and the breakfast was gorgeous

fancy but it's good value and although we were there on a saturday night the noise from the bar didn't disturb

comfy bed, clean, quiet room, excellent breakfast & lunch

and furniture need updating in bar and restraunt full of stains and off putting , not sure what your sitting on

bed was comfy. good parking. nice food. nice friendly staff.

very friendly staff, and nice bar area to get a

nice room, excellent restaurant and bar just downstairs

tv radio and kettle, nice en suite, room quite big, wifi

the dishes in the bar were really delicious

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

also most of lobby was under construction and plastic so no lobby area to sit in, kitchen closes at 10 on a

breakfast less attractive at 25 each fixed price, so we went out / treats in town was amazing

i asked about getting more bread twice and different waiters went off to ask the kitchen and never returned

bar prices and people walking past the bat to go gym and pool

negative was the swimming pool was out of action that day and my friend and i were looking forward to a swim

room was very small and there was no wifi in my room but as i was only staying one night it wasn't too much of

there was a king bed, single bed, and kitchenette

more like a small apartment with sitting area and kitchen facilities

free wifi

the bar has a great atmosphere we will definitely be

wifi was slow. food in the restaurant could be better. service was good

it was good to have a gym, but it's tiny, limited, and cold

lovely room very clean breakfast was lovely staff were very pleasant

service could have been better found room door had been left on the latch by room

ideal location central to everything,beautiful dining room ,superb breakfast and late check out

only a very short walk to the centre and the hotel has a lovely little bar downstairs which allows you take to

breakfast was paltry, the better the location, the smaller the

the bar is very nice and serve excellent cocktails

bar area was a bit brightly lit

every detail in the decor is amazing, from the outdoor entrance to the room, including reception, bar etc

staff, location, room was beautiful, swimming pool, bar games for the kids, drink

probs only thing bring back sharer menu in bar that was

very relaxed atmosphere. food in the antler bar was proper pub grub brilliant

on line check in was efficient- gym was decent, breakfast was very good with a good choice of hot and cold food

approach uphill to the hotel and wider complex of cottages, the fitness suite, spa and swimming pool

a pet peeve of mine is a tiny sink with a shelf positioned above it so you can t wash your face

the wifi didn't extend to our bedroom sadly.

parking a little more restricted than described

location of bus stop perfect for travelling without worry of parking elsewhere

perfect location, free parking, lovely restaurant and dogs allowed, ticked all my boxes!

staff great with kids

contrary to information on booking, no wifi

wifi did not work

to ask for wifi code, tv didn't work, one ceiling light didn't work and the light over the mirror in the

information given on check in ie breakfast, wifi, covid 19

good facilities with limited parking behind but plenty free parking on the quiet road in front

atmosphere in the bar & restaurant is typical english pub - fantastic

bar and dinner was terrific, cozy and the people were extremely nice

excellent tv and wifi

wifi could have been better

modern room, clean, easy to access, decent parking.

great parking as well

situated in a perfect place near the motorway. spacious. clean.excellent parking.

the fact that you could take your pet and the staff were friendly

the kids i was with couldn’t use it

location, some 15 minutes walk from town centre with excellent parking facilities

good parking

staff were really friendly and went out of their way to let us have an early check in as we were attending a

breakfast was very tasty, and young female waitress was very chatty and friendly

breakfast was lovely

bar staff and waiters were really friendly and helpful and made you feel relaxed the meal on the

to park their vans in the 2 disabled bays available that are clearly marked and signed disabled parking only

there wasn t a swimming pool

not informed of breakfast times & how a tab would need to be opened to order room service, so had to go to hotel

instead so no manor issue but would of been nice as we both hate eating in bed when it came to room service

perhaps a little bit away from city centre - but plenty parking and on frequent local bus route

rooms are spotlessly clean, friendly staff and a great pint and breakfast

location was convenient for travelling into durham without having to take the car and find parking

was excellent service was very good atmosphere was very good parking just outside door

lovely breakfast and very accommodating with my early check in - thanks!

there s not enough milk for overnight drinks and room service is 5 to get drinks to

our room was comfortable and quiet, wifi worked well and the shower was really good - took a little to get the

was excellent and a good choice and not expensive room was very clean and comfortable with good parking close

unfortunately woken early as on the same floor as laundry and

wifi good

the staff are warm and welcoming and the breakfast was delicious, plentiful all in lovely surroundings

upon moving a chair to see the view/television we discovered nail clippings and rose petals with a mass of dust

wifi

outstanding breakfast choices

an evening meal and breakfast and could not fault either of them

and we had to turn heating off it was so warm staff were very helpful nothing any trouble to them gym and food

good location ample parking and off or spa treatments at a special offer

table and chairs in kids area for breakfast not clean

the pool was a 10 second walk

member serving at the gym cafe were very unfriendly to the point i didn t want to order a further drink

no wifi but again i knew this before i booked it

there was no wifi

the staff were lovely & one of them was very very kind in helping me in carrying my bara( a shopping trolley

access to and exiting from the room when the bar is shut is convoluted

however, when we arrived in the bar at the time agreed (which was 8am) there were no staff to be found anywhere

majority of stay no heating or hot water, and kept saying wifi not available and very small bed

was no wifi because the hotel had exceed its data allowance

comfortable bed, big room, great bathroom, car parking

early check in, facilities on site, very helpful and friendly staff team

very clean room comfy bed kitchen good

room service prompt and food was 10/10

our room was for two adults and two kids (8 & 5) and it wasn’t really big enough

my son was impressed with the gym

lovely breakfast, location easy to get to. plenty of parking, nice staff.

liked the free parking and wifi, the proximity to a petrol station, and that pets are allowed

liked everything from the welcome we received from the bar lady

bad wifi, only 5 channels on tv

was some choice language from some of the locals at the bar

lovely bar with original features and nice outdoor seating area, dog friendly

parking extremely accessible and the landlady recommended a lovely walk nearby to the most

cosy pub. nice sized room and nice and clean. good for parking the car

room and bar was warm and friendly

the kids were anxious to leave quickly

nice quiet bar to sit it

at this property on our way from scotland to scarborough to break the journey up for the kids

com it didn't tell you that the hydrotherapy pool and outside pool weren't included in the price so it was quite

we had the most amazing time using the facilities; the gym has high end equipment and the breakfast was

room service, me and my partner were getting changed n they knocked on the door n just walked in,

couldn't have been better.. all the staff were amazing the bar staff were epic

nice extra touch was the swan shaped towels and red petals on the bed as it was our wedding

wifi coverage - not great in our rooms

plenty of car parking

not over priced, breakfast very good a lot of choice, the hotel was quite , well decorated wifi very good

kitchen was not well organised

they had a carnival ride in the parking lot that ran till 11pm

all staff we're happy room small but very clean we had a.lovely stay breakfast was excellent w

is a little noisy earlier in the evening due to the bar below but did settle out

stay friendly staff excellent breakfast location good next to train station local tourist spots not far from

staff nice room music was excellent in bar nice atmosphere reasonably priced drinks really enjoyed the stay was

area is brilliant, people were so friendly loved the breakfast.

only 1 toilet roll old pint of milk left in fridge was moved to another room still not clean no wifi

was no wifi in our cottage and there were still crumbs present on the carpet from previous guests

room was amazing and bar was inviting also

huge room. nice views. cold water proving the fridge. convenient parking.

brilliant breakfast

is rare these days, were the things included and available for free eg booking a bike to enjoy, parking

breakfast was also lovely

really safe and covid secure, team working in the hotel and bar were wonderful

the staff are friendly and the place has a lovely vibe to it - from the cosy crypt bar to the beautiful restaurant

delicious food, hearty breakfast, free fudge and home made cookies in the room

if you enjoy golf there s a golf course next door

parking right up in the castle

a fabulous hotel with lots of parking and lots of areas to sit and have a

my kids loved it

didn't eat in restaurant and bar menu was a bit limited

room service forgot, did not arrive even after an hour, had to go and ask where it was, after a

we were attending a wedding close by and was able to get an early check in

lovely friendly staff, lovely rooms, great bistro, pet friendly.

tv back dated no usb connection no hdmi connection poor wifi

the adjacen 9 hole golf course & driving range were a bonus

could not pick up wifi in the bedroom.

) very good value for money the local ipa on draft at the bar was very nice

secure parking for my motorcycle good food no traffic noise from nearby road

we couldn't get wifi in the room.7

plenty of parking space

stocked room with glasses, mugs, tea and coffee station, room service too

we were happy with everything else including the room service which was efficient

unable to log on to the wifi

bedroom cold even with radiator on full. noise from next bedroom till 3.30am. no bar snacks.

the breakfast room in the original part of the hotel was very pleasant, big windows with a view of the

refreshments, snacks, breakfast in shared kitchen

early check in

wifi signal was strong

i loved the kitchen

friendly staff, couldn't have wished for more facilities, decent wifi for a worker away from home, got a rear

loved all the car parking availability too

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before

good parking and good location

the wifi is poor but otherwise couldn t fault the stay.

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

definitely recommend for all people especially with kids

drinks from bar great location excellent view of the angel of the north from our room free parking

parking facilities

we stayed three nights and only had room service once i assume this is standard for this hotel

love it we visit regularly great location great pool spa facilities lovely staff restaurant overpriced and room

nice bar

to charge for wifi in room nowadays when in cheaper guest houses all over the world this is free

everything spotlessly clean, not rushed out of your room, spa was lovely, would have loved to have extra time

arrival was very friendly, facilities were excellent, staff member young guy on reception in spa /pool didn't

used pool facilities very good

we went down to the bar and the staff were absolutely fantastic one of the women went above and beyond for my

stayed in a superior king room, which had a sitting room, terrace and a jacuzzi spa bath

the food was mediocre in the evening but the breakfast was delicious and well presented

the bar prices were very expensive

hotel , lovely room ,clean with all amenities, good location ,nice bar area, plenty of parking, very helpful

room was excellent, staff at breakfast were brilliant.

i stood at the bar 45 minutes waiting to be served

wifi code, a toilet that didn't take 20 minutes to fill!

close to the river and the metro shopping center, parking was easy as was the address to find and to drive to

wifi was shocking cleanliness was poor

it was quiet clean comfortable. good parking

very laid back atmosphere, free parking, what more could you expect

breakfast was great, staff friendly parking available bed room was spacious and so was bathroom very bright

polite staff and cosy friendly, good parking great value

nice bar downstairs and if your going out in the town this location is good, it s a 10 minute taxi

free parking in a secure area next to the pub

wifi a bit non existent in my room , i was only one night stay so no big issue to me