didn't like i couldn't find the wifi password anywhere and wasn't given it by the reception upon checking

staff from reception to bar all lovely ,friendly the best staff we have so far met

have stayed here a few times when working locally as it s close to a1 and offers lots of parking and excellent food options , breakfast is amazing one of the best i ve had on my travels

comfort, cleanliness of rooms, ease of parking and overall facilities on site

the evening meal and breakfast were very good

refreshments, snacks, breakfast in shared kitchen

were so warm and friendly and very helpful,liked using the kitchen to help ourselves to hot drinks and breakfast had everthing you needed, near train station

early check in

room was immaculately clean as was the kitchen area

superbly stocked kitchen

the telephone didn t plug in as the socket seemed to be broken so couldn t order room service so we ordered from reception instead

ev charger didn't match any charger's i've ever seen so needed to go out late at night night to

-on myself and my husband returned to the room on the evening st 11:30, we rang room service and was met with a very direct message that they couldnt provide the service, before i

i'm sure they would have given me room service

have a couple of ev chargers

was a very good size with a fantastic selection for breakfast

lovely setting and beautiful inside. particularly the bar and restaurant area

didn’t have breakfast.

hotel , lovely room ,clean with all amenities, good location ,nice bar area, plenty of parking, very helpful staff especially amy on

breakfast wasn’t brilliant, and very basic for the price

get a mini bar in the room

re birdseye, sorryud83dude2c)

stunning landscapes & a well equipped gym & superb spa

amazing garden spa which did have the wow factor

in the evening there is also a cocktail bar open to guests even if they are not dining at the restaurant

1 above bar a little noisy , but earplugs were provided and the noise didn’t go on late anyway

we ordered breakfast the day before for the morning and the food was also wonderful

great location, bar and staff.

it was the dog treats on the bar she actually wanted

breakfast was amazing

very enjoyable stay. good bar food, with friendly staff, comfortable bar/ lounge area.

also, the bedroom is over the hotel kitchen and at 6

were attending a wedding so needed an early check in time hotel rooms were ready so this was very helpful se were able to get ready and

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking forward to next

of the amazing little town of sedgefield and had the pub downstairs has sport on tv and friendly bar staff

plenty of secure parking

the bar is so comfortable and the service was great

good food at good prices all the staff are welcoming and friendly nothing is too much trouble room service if you so

as the staff were on my visit, there was no mobile reception

the hotel was exceptionally comfortable, food was good and car parking was very convenient.

gym and swimming pool was great

pool area was brilliant and staff were lovely and so welcoming

the jacuzzi was not working but the gym was still decent

nice hotel, friendly staff, good gym facilities

lady spa beds didn t work.

the rooms, toilets and facilities were all very clean and well maintained, furthurmore all of the bar staff were extremely friendly and very helpful, for the price i paid it certainly exceeded

a fight outside first time in all the times we have stopped there this has happened however the bar staff dealt and tried to defuse the situation as best as they could but someone clearly could

received a warm welcome when i checked in at the bar, so after leaving my luggage up in my room, even as a lone female traveller i was happy enough

very friendly staff, nice bar and customer’s

have any tea/coffee facilities, the pub was closed and not everyone wants to go down in the bar area, especially if there on there own

bar lounge area with big sofas and chairs over looking the river the road straight outside is an

pleasant bar and lounge area

location, great facilities, secure parking, onsite gym, onsite bar and relaxing lounge restaurant

the bar wasn t open 24/7 but understand cos of covid 19

the breakfast was excellent with a wide choice

party having a disco, very loud, couldn't sleep as kids kept banging doors till the early hours

staff were pleasant and helpful plenty of parking around hotel

pool is a great added extra to keep the kids happy

spacious and pleasant lounge area with tv a number of good value ev charge

the breakfast is amazing, the rooms are clean and spacious and the gym and pool are fantastic.

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

most, thihings except the ev charger only charged at 16a instead of 32a

option of paying extra for breakfast but we took our own as the room was kitted out with a kitchen, including table and chairs

a wee dustpan and brush would be a great addition to the kitchen/dining space

the ev charger was very convenient and excellent price

a small issue with the second tv in bedroom 2 but didn’t cause a problem with the kids

screaming kids running up & down the corridors, slamming doors

lovely and peacefully nice gardens and great for kids

had to leave before breakfast which was a shame, the rooms were lovely, warm and welcoming, from entering the hotel to

wifi in the chalets

location is great with good swing park for kids and plenty of parking

secure parking for my motorcycle good food no traffic noise from nearby road

don't own any pets), parking is good, outside area available is good

he came in the bar and into the breakfast room

are very helpful, bar and restaurant is very nice amd food is delicious

easy to find and plenty of free parking available

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

was delicious and plentiful, asked for early check in and this was facilitated

we had a nice drink in the bar when we got back

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

staff, the room, the food including a great breakfast and the friendliness in the bar on an evening

it says on the tin- spotless, comfortable, best john smiths pint at great value and a fantastic breakfast

food in the bar was so tasty and super filling

we had dinner in the evening and breakfast the next morning and the food was all excellent

great carvery and breakfast as we decided to stay over.

early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

i loved that the bar was open and available for us to sit in, even with a small toddler

in spite of no dedicated parking, there's always a place to park on the adjacent road

stayed here to visit our daughter at the university and it s perfect - great location, easy parking, lovely staff and really clean and comfortable rooms

parking could be a problem as no car park

the bar was super, and the locals were friendly

nice quiet bar area and attached restaurant

2 night stay at the fleece hotel, room really comfortable, fantastic breakfast, lots of choice, bar is lovely for a beverage or 2

lovely room and bathroom

wifi was a bit patchy in our room, endeavour. could be its location

staff in reception , the bar and restaurant all so helpful and friendly

ough we were lucky!).ensuite cold.

the breakfast was excellent and the staff so very helpful

wifi good but broadband speed poor

had difficulty getting onto the wifi

we had a good breakfast and a lovely evening meal at the hotel

soaps and shampoo, conditioner and lotion, recently refurbished old mansion turned b&b, amazing breakfast

the breakfast was amazing and the staff were warm, friendly, and welcoming

the breakfast was utterly delicious

the staff were all so friendly and it was a bonus that we could get early check in before heading to a wedding

there was a good selection of cooked options for breakfast

he was then excellent again providing a very good breakfast

location , excellent service , breakfast

were unable to book breakfast in the restaurant but were offered the chance to have room service

early check in. room very close.

early check in closure time

my light bite at the bar was excellent and the service very good

room service was quick

lovely bathroom with large shower. comfortable bed. tea & coffee facilities and room service

in the room which leads to all information that usually would have been given at the hotel ie room service menu, hotel information etc

d just one pack of two biscuits each day)

bar prices compared really well with tourist prices in town centre

was clean the breakfast was ample found a nice working men's club nearby easy to get bus into

from welcome fresh clean room people from the area who sat in the bar made me welcome

rooms are spotlessly clean, friendly staff and a great pint and breakfast

was close to major roads, plenty of food outlets nearby, bar downstairs

great location and a fantastic family room that the kids loved

lovely bar and rooms. spa is lush. staff lovely

there is also a well equipped gym the breakfast buffet is extensive, with a wide range of options available

also not great when you're trying to relax and lots of kids using jacquizzi and facilities

rld's pickiest kid to be fair

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

walk from station (uphill), beautiful beer garden, lovely staff, good bar selection and prices, lovely clean decour, very affordable, nice bathroom and very comfy bed,

nice room, excellent restaurant and bar just downstairs

the bar and garden room downstairs were beautifully presented

the dishes in the bar were really delicious

ev charging station

food is lovely and the spa is amazing and the hotel is lovely very comfy bed

not enough chairs at the bar or enough drink options

pool is only avaialble for guests at the same time as public so dont go and plan on taking kids in the morning unless your

maybe a bar but apart from that it was lovely.

the bar was closed on a saturday night

everything was clearly explained to us about checking out and breakfast in the morning

gave us excellent early check in

close to town centre. early check in. free wifi.

the hotel ideal for my needs the breakfast that was included was very good and great variety

breakfast , lunch and dinner were of high

breakfast, comfy room with lovely shower, we had a meal in the bar in the evening and it was fantastic, staff were professional and polite at all times

breakfast was spot on

amazing staff and outstanding quality. food was excellent with a superb breakfast.

comfortable beds and lovely breakfast

gym and spa made the experience even better

charged extra for kids breakfast

parking was a bit difficult as there were a lot of cars and seemed too few spaces as site shared by

parking for hotel guests as had to compete with spa guests and golfers

arriving late at the hotel parking near to the main hotel building is a bit of a struggle

room was clean, happy staff and plenty of secure parking

i had to ring to make sure it was open as the front was so dark and parking is near the motor part

is fab and female staff so welcoming and friendly, especially front desk and the lady who serves breakfast

friendly accommodating staff. homely bar and dining areas. good value food.

wifi can be a bit a little weak at times making it a challenge to work from the hotel, but this is

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to hold an event or even for your wedding

nothing - wish we’d been able to stay longer to enjoy the bar area and restaurant

needs more life in the bar etc there’s so much potential for the hotel

the staff were very friendly, no problem getting a drink in the bar

friendly staff...reasonable bar prices...comfy bed big room.