the staff were really friendly and breakfast was good

great location for getting to the golf at royal porthcawl

location good for the golf

really loved this place the staff were very friendly- good food and drinks at the bar and at a price that doesn’t break the bank

excellent bar and restaurant serving great food

the check in staff were great as well, explained the facilities and booked me into the gym, pool and dinner

facilities were fantastic with gym, spa and bar area

parking with lots of space

wifi great too

plenty of parking space; very pleasant staff; hotel very clean. rooms very comfartable.

we didn t get to spend much time in the bar as we were otherwise engaged but this was perfect for what we needed, we would definitely

parking facility is adequate

plenty of parking space

service from the bar and waiters were very efficient

m not very techie

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

good parking. lovely location. enjoyed the pool. restaurant and breakfast very good choice.

lovely room service and access to the spa

advertised), i would expect seamless experience when you go with kids and family in pool areas

food was absolutely amazing. room service , staff polite friendly

but the breakfast was exceptional

late check out on request and an excellent breakfast

out on room service during our stay

the restaurant and bar closed at 5pm as it was sunday

late bar with advice on tonics

though the adults bed were very comfortable but kids futon beds were very hard to sleep on and very uncomfortable

we had asked for rooms next to each other because we had kids but this was not fulfilled

free wifi and free parking

would ve liked room service but not offered.

the sofa bed was very lumpy and the kids complained and the double bed for adults was just ok however we were happy for just one night

the breakfast buffet was delicious, with a huge variety of options

ich was our fault) went beyond our expectations and we were very grateful for their

gym and pool

modern room with comfortable bed, wifi, television etc

nothing by feet and room service finished at 10pm ish which was quite early for us since on the

pool is open for kids till 7pm if you have kids you can't come to swim

views comfy bed and pillows good wifi free parking with app recommended by staff who were very

the young chap behind the bar monday night was run off his feet but still done a great porn star martini

only real gripe was that we couldnt use the bar for an hour in the evening as they had an event on

was a shame the bar downstairs was closed but we just popped across to the sister hotel

the lobby and the bar is a must visit for all guests

would have been good if the bar was open downstairs but understand it’s newly opened

good continental breakfast

cleaner even spotted a toy one of our kids hid under a pillow and ran down to reunite it with him before we left which was above amd

if adults have free tea/coffee then maybe a juice/water with breakfast for the kids

the hotel bar closed too early 4am

friendly staff, loved the bar area downstairs, very clean and tidy rooms, great location perfect for

pool was great to keep the kids

spa facilities very poor, small, tired in need of complete overhaul, very noisy flooring in rooms,

room service staff member brilliant the full english breakfast was ok scrambled eggs felt there was

free wifi reception in the room was excellent

from the young lady at reception and especially the young lady at the bar who was also there at breakfast time, there was also a young man at the bar area who was

were so lovely and friendly, accommodated late check out for me

a lot of kids running around without parental control.

room above had numerous kids staying

perfect and kids option

location very close to centre. very friendly staff. good breakfast

good room service menu and prompt service, and a good breakfast served early if you need to get off for

staff was great, room service

5g in our room, quicker than the wifi and decent sized room

wifi a bit slow to respond

wifi in my room didn't work

kids toys on staircase and playing on the stairs

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service is so quick , and i highly recommend this

hospitality. welcome. attention to the traveller's requirements. great free wifi. flexibility.

arriving asking if there was an additional charge for parking; was made aware that there was no early check in but my request would be noted

gym big small

food and service was fantastic. lovely clean room - spa and leisure facilities were great.

paying to use the pool

not just the kids

not just the kids

we ordered dinner and it came fast and the room service was efficient

avy sleepers should be ok) till around 3-4am, i also had to complain about kids running up and down the halls at 1am, which is no ones fault but their parents and do

the only criticism i can possibly say was that the wifi was slow. didn't affect my stay at all!

which made my visit even better as it was mine and my wife's first time away properly without the kids, the staff were more then helpful with all of our

you can hear bass (heavy sleepers should be ok) till around 3-4am, i also had to complain about kids running up and down the halls at 1am, which is no ones fault but their parents and do

they even have a gym available

it has a lovely bar and the breakfast was tasty plenty of choice

it has a terrific gym for a hotel

room service took a while

room facilities plug sockets everywhere with integrated usb charging points, excellent and stable wifi connection, good lighting, good black out curtains, decent sized samsung tv with good

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

but to compensate we were given a free drink from the stylish bar and a free breakkie which my mate say was the best he's had in years

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

it was a lovely clean room good size room for my wheelchair and the kids

nice lounge on the ground floor with a bar and tv, nice breakfast room

no wifi

a free upgrade on arrival, hotel gym was like most hotel gyms with a cardio space and some cable machines but it was in lot better

towels have a slightly sour smell which seems like the laundry is using vinegar for cleaning

room service was excellent as was the restaurant and cafe/bar

enjoyed the meal at room service. value for money. nice staff and always smiling and helpful.

room service out of hours menu lovely pizza but ordered sticky toffee pudding that came without

wifi very slow & when they say king bed they mean 2 singles put

the bar staff tom and bruno were amazing

location breakfast room service

they even upgraded our room as we were travelling with kids

the breakfast was very good and the staff were very friendly and nothing was too much trouble

excellent staff, very friendly. lovely breakfast

had a evening meal there as we arrived after 4pm, and that was worth every penny, the breakfast was excellent, i liked that the bathroom was a wet room so didn't have to climb over a

yoghurts/fruit available at breakfast so i paid for a breakfast on the friday morning that i never actually benefited from :(

great breakfast, nice quiet room

staff let us park a little earlier as we wanted to have a walk and explore the area

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

during my visit this time i was kindly given a late check out time even though it was not required

staff were great and gave us late check out for the inconvenience so can’t fault them

also gave me a complementary late check out due to personal circumstances

and spa facilities, good size bedroom twin beds as requested, luggage storage facilities as arrived

restaurant was decent and gym/sap facilities were class

riving in school uniform is how i know they were local) splashing about and quite noisy

beautiful room. great spa. lovely bar area. really special place.

asked for 2 single beds and early check in no single beds didn't get into the room until 13.40 .

head would randomly drop water throughout the night and tv signal wasn't great especially when my kids wanted to watch something when relaxing at

the breakfast was amazing and truly great value

the breakfast was absolutely lovely

an amazing stay especially with kids ud83dude0d worth every penny apart from the fact rooms look nothing like the picture but the

read small print they take a 50 bond just in case of using room service etc.

my kids age 8 and 9 and they were so friendly, my kids loved the staff they were so helpful at breakfast when they ran ahead of me and i didn t expect it, just the nicest people, amazing

comfy bed and good supply pillows. pleasant bar area. free wifi good taxi service

helpful staff, lovely room and a beautiful breakfast. ev charger in carpark is a bonus.

breakfast was amazing, gym and pool were great. staff were very helpful. location was great

facilities in the hotel are fab for kids

views from the top floor were amazing, spa and bar were lovely, accommodating staff

the spa was extremely busy as it was half term and was more like a public pool with kids playing ball in the pool and jumping into pool

very convenient for bars restaurants cinema theatre pool and spa area brilliant

the spa was extremely busy as it was half term and was more like a public pool with kids playing ball in the pool and jumping into pool

the kids had great fun in the pool

having the opportunity to do your laundry for free is also a great advantage

was basic item and good choice of health options and great pancake maker was great for the kids

breakfast was lovely and plentiful.location close to the bay nice walk.

i like that there’s a gym

clean and easy. good location and also had an ev charger which was a big plus

stay welcomed my staff who were very accommodating and pleasant managed to get a early check in staff were great had a few drinks and choice and value was very surprising nice

great location. good to have parking and an ev charger on site.

ev chargers at the hotel's car park with reasonable charging rates

good breakfast

rang reception at 2:00pm and asked for early check in which they said yes no problem 2:30 so traveled back to hotel to be told room not

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me