comfy and i love they honored our early check in..

there was a roach in my queen spa tub room.

spa was quite small and none of the drains had working stoppers for the tub or the spa

i asked for cleaning supplies to clean the room, i wiped walls tables handles the spa and the showier

booked a queen size spa bath room

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

no early check in

was pee’d out and it smell like old mod or dirty water then had to pay an extra $20 bucks for early check in told me wasn’t able to get my first day money back cause it was already processed

it’s always huge, clean and laundry on site

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

allowed early check in and great enthusiasm in greeting guests

early check in

airport shuttle was nice, but easier to use bus when available to the orange line

no pool and very very small gym. breakfast was ok.

breakfast was great

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

location, breakfast was good.

onsite laundry! great breakfast!

breakfast was good, loved the location

great location, great breakfast, comfortable beds, and a bathtub to boot.

i called to do an early check in at 11am

the shuttle was very convenient

was close to the midway airport, had a shuttle that would get me there in time for my

ich serves all the major brand hotels in the area)runs constantly & was perfect

look, friendly and helpful staff, proximity to airport with frequent shuttle service

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy but made accommadations for me to do

i also liked their variety for breakfast and that they had flavored creamer for the coffee

location and the free, hot breakfast.

hot food(bacon/sausage and biscuts and gravy)pool was nice for lap swimming/small but efficient fitness center/friendly

able to do a early check in and let us sit in lobby waiting for lyft to airport after check out for 30 minutes

they were able to accommodate our family and the early check in when half of our our party flew in

comfy room with quiet ac excellent water pressure in shower accommodates us as we needed and early check in closest cta station is at midway, but can use the shuttle to get there and back as

they were not serving breakfast due to covid-19 love to eat

one night we took our grandson to the pool a group of 8 kids one adult constantly on her phone not watching the kids - went n asked for pool towels n front

early check in request was not accepted

staff friendly and helpful. early check in.

arrive super early and the staff was able to accommodate early check in which was a huge blessing i was very

breakfast was good

hot coffee 24/7, free shuttle to the airport which saved us a $35 uber

there was no early check in

location and early check in.

early check in

location of the breakfast area is awkwardly placed between the the mini casino and the main lobby

they could’ve served breakfast

was able to have an early check in time and the breakfast was good

was super accommodating and let me do early check in at 11am instead of 3pm with no extra charge

quite modern and nice. good cafe zone, gym, nice rooms with fridge, coffeemachine, microwave

parking free breakfast clean facilities clean room

clean, great breakfast! nice area, safe!

she allowed us early check in which what we looking for after 8hours drive from toronto

there was no complimentary breakfast

no breakfast - was advertised no coffee

slept through breakfast

like the breakfast and how they treat me when i when to check in and out nice place nice

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit card

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

pool and hot tub were a hit for both the adults and kids

and dinner menu, as well as bar provided great choices and exceptional service

kids were in the pool area up until it closed

did their best to provide early check in

kitchen fridge not cold and light not working

pool was closed

was not a hot breakfast just a grab and go even though booking

things like the pool being busy, but i was disappointed with the number of unsupervised kids in the pool area

a little early check in

wish the breakfast had at least some protein like hard boiled eggs

breakfast didn't start early enough for me

only outdoor pool

forget about breakfast because you can’t to find nothing.

asked for a early check in i was told yes

breakfast is poorly managed

i asked that no room service be performed during my stay, room service came twice and towels are scarcely limited

though i asked the receptionist at the front desk to not have anyone in my room didn t need any room

the breakfast could have been better

we got there early and no early check in but understandable. will book there again

desk guy (so sorry i can't remember his name) was very nice and accommodating to early check in

to 3:00 and it was 2:00 i explained that to the lady and she got right on it and let me do and early check in i was so happy the place was very clean and quiet would stay there

gym small. thin walls. could here people too much.

breakfast was okay i think the selection could be more my kids loved the pool everything was nice and

early check in. room was clean and smelled fresh.

breakfast was very good. location was perfect.

very clean rooms. also breakfast was good

breakfast was nice and simple

just that due 2 the corona virus mess the pool n breakfast had been closed

we were upgraded to 2 double beds for free on arrival and given a free early check in

accommodated me for a very early check in

allowed us an early check in huge help

the hotel has alot of hidden gems, there's a small gym, a little cafe and a business center

not working in room both treadmill not working in gym elevator breakdown and forced to use staircase

after an early flight they allowed early check in so that i could rest for an important meeting later in the

friendly staff nice big comfortable bed very clean great location and hot breakfast served.

kitchen

the hot breakfast and the swimming pool.

it is updated. pool was open. comfortable beds.

no street noise they accommodated my early check

location, allowed early check in, no bugs

television reception was choppy and the wifi didn't work.

the beds were small quite old material was available in room. no room service

wifi was a bit wobbly, but several networks to choose from

we were able to do an early check in as we arrived very early from the airport

the hotel gym was terrible

it was nice to have a kitchenette for food and beverages

in one,pool, fitness, laundry, breakfast, staff, uv

breakfast was good recommend bacon and sausage and eggs separate .