staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy but made accommadations for me to do

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

pool was open breakfast was great and it was clean and comfortable.

hot food(bacon/sausage and biscuts and gravy)pool was nice for lap swimming/small but efficient fitness center/friendly

i didn’t stay for breakfast

comfy and i love they honored our early check in..

the spa in the room worked well and the layout was nice

couch broken no ventilation (fans didn't work) toilet broken spa tub was nasty dirty

spa was quite small and none of the drains had working stoppers for the tub or the spa

i asked for cleaning supplies to clean the room, i wiped walls tables handles the spa and the showier

there was no early check in

early check in

location and early check in.

breakfast was horrible

the breakfast options

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

no early check in

was pee’d out and it smell like old mod or dirty water then had to pay an extra $20 bucks for early check in told me wasn’t able to get my first day money back cause it was already processed

was great if anything it sucks that all the amenities were closed because of covid no swimming pool you can even use the

6 has always if not been one of the best hotels, it may not have all the amenities (pool,jacuzzi,etc) but some locations do have free breakfast and it always has free coffee and

she allowed us early check in which what we looking for after 8hours drive from toronto

customer service an the breakfast

like the breakfast and how they treat me when i when to check in and out nice place nice

it has a decent continental breakfast

very clean very helpful staff an the breakfast ever morning

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

free breakfast was delicious & my kids loved the waffle bar

great location, great breakfast, comfortable beds, and a bathtub to boot.

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

we got there early and no early check in but understandable. will book there again

desk guy (so sorry i can't remember his name) was very nice and accommodating to early check in

to 3:00 and it was 2:00 i explained that to the lady and she got right on it and let me do and early check in i was so happy the place was very clean and quiet would stay there

like that it has a spa in the pool area

updated, clean ,great pool

early check in. room was clean and smelled fresh.

plus the breakfast was so good

just that due 2 the corona virus mess the pool n breakfast had been closed

breakfast was nice and simple

nice breakfast

early check in

allowed early check in and great enthusiasm in greeting guests

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i felt very safe at the hotel

gym was ok and good location near to the midway airport.

clean, economical, decent hot breakfast, quiet , reliable shuttle, solid internet

i called to do an early check in at 11am

was close to the midway airport, had a shuttle that would get me there in time for my

the hotel for the most part was very well kept and the shuttle service to the airport was very quick and much appreciated

ich serves all the major brand hotels in the area)runs constantly & was perfect

the room, pool, staff, and shuttle service were all excellent.

they were able to accommodate our family and the early check in when half of our our party flew in

comfy room with quiet ac excellent water pressure in shower accommodates us as we needed and early check in closest cta station is at midway, but can use the shuttle to get there and back as

able to do a early check in and let us sit in lobby waiting for lyft to airport after check out for 30 minutes

shuttle service to airport/train

bed super comfy ac/heater worked great nice tv nice little gym and pool overall quite nice

early check in request was not accepted

arrive super early and the staff was able to accommodate early check in which was a huge blessing i was very

staff friendly and helpful. early check in.

super clean, great front desk staff, nice breakfast until 10a.

easy parking, good breakfasts, polite from check in to housekeeping.

asked for a early check in i was told yes

it also advertised a jacuzzi/spa and fitness center neither is offered

never got room service the whole 4 days.

i'm certain people smoked there before or they do the laundry together

slightly outdated and the room service came once during our 3 night stay.

after an early flight they allowed early check in so that i could rest for an important meeting later in the

friendly staff, staff was constantly cleaning, breakfast was excellent!

to hollywood casino amphitheater plenty of parking very friendly staff great hot

kitchen

the hot breakfast and the swimming pool.

reserved a non smoking room but arrived early to check in my room was not ready so i was told i could get a smoking room for a early check

breakfast area was really really clean

no breakfast

the breakfast was good

nothing major--had to wait for coffee to brew when i went for breakfast. not a big hassle.

was super accommodating and let me do early check in at 11am instead of 3pm with no extra charge

was able to have an early check in time and the breakfast was good

the free breakfast was delicious and included a wide selection of choices

the gym is well equipped and new.

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was good as

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit card

the pool was nice, the rooms were great, the staff was helpful!

pool hours are reserved this is a plus

the room, pool, exercise room all too shelf

kids were in the pool area up until it closed

did their best to provide early check in

things like the pool being busy, but i was disappointed with the number of unsupervised kids in the pool area

breakfast was outstanding and pool was clean and not crowded

i traveled with kids and this place was an excellent choice

was nice really enjoyed my visit, my kids really liked the hotel made me look good

a little early check in

free continental breakfast was a real plus

the breakfast needs more than just carbs.

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

breakfast didn't start early enough for me