was super accommodating and let me do early check in at 11am instead of 3pm with no extra charge

was able to have an early check in time and the breakfast was good

the room was a nice king room, breakfast was pretty good and quiet

the laundry has become expensive - over $5 to wash and dry a single load

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit card

pool and hot tub were a hit for both the adults and kids

and dinner menu, as well as bar provided great choices and exceptional service

i had a good hamburger from room service comfortable bed and quiet

nice shower facilities, fitness center nice

did their best to provide early check in

things like the pool being busy, but i was disappointed with the number of unsupervised kids in the pool area

was not a hot breakfast just a grab and go even though booking

the hotel was very nice and has an awesome swimming pool.

nice kitchenette for families. good breakfast.

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

i come here because it's so clean, quiet and good breakfast

customer service and everywhere was so clean. their breakfast is good

staff was very accommodating, hot breakfast was great.

a little early check in

sign posted not to take breakfast to your room?

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

forget about breakfast because you can’t to find nothing.

wish the breakfast had at least some protein like hard boiled eggs

no early check in

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

was pee’d out and it smell like old mod or dirty water then had to pay an extra $20 bucks for early check in told me wasn’t able to get my first day money back cause it was already processed

no laundry room that i can see, snacks over priced

laundry machine didn’t work add the staff was not friendly

of into the forest ,the room itself was quite spacious ,most importantly i was able to get early check in which is always

the lounge, bar and fireplace were wonderful

yes i would like the gym to be 24/7. i workout twice a day.

didn't advertise that access to the gym and pool was $8 per day per person, lame

are tons of things to do without ever leaving the property from swimming to bike riding to golfing

staff let us have an early check in.

only wish the pool area had a hot tub, but i understand why hotels don't have them as often anymore

feel they need bigger kitchen garbages since we can cook in the room and may have a lot of trash to throw away

breakfast, gym, location

has a separate kitchen/living/sleeping/bathroom areas in a compact space

i called to do an early check in at 11am

the room, pool, staff, and shuttle service were all excellent.

the shuttle was very convenient

the shuttle was very small and picked up a lot of ppl at 330am.

the room service was excellent. i enjoyed my trip.

staff friendly and helpful. early check in.

early check in request was not accepted

arrive super early and the staff was able to accommodate early check in which was a huge blessing i was very

super clean, great front desk staff, nice breakfast until 10a.

room service was fast

comfy room with quiet ac excellent water pressure in shower accommodates us as we needed and early check in closest cta station is at midway, but can use the shuttle to get there and back as

able to do a early check in and let us sit in lobby waiting for lyft to airport after check out for 30 minutes

they were able to accommodate our family and the early check in when half of our our party flew in

decent food at restaurant and the bar that night and the breakfast the next morning

many kids running through the hallways from parents booking hotel swimming parties for their

allowed early check in and great enthusiasm in greeting guests

early check in

gym was ok and good location near to the midway airport.

airport shuttle was nice, but easier to use bus when available to the orange line

they serve breakfast and great coffee and provide free shuttle bus

comfy and i love they honored our early check in..

the spa in the room worked well and the layout was nice

i asked for cleaning supplies to clean the room, i wiped walls tables handles the spa and the showier

spa was quite small and none of the drains had working stoppers for the tub or the spa

booked a queen size spa bath room

room, location, early check in , comfortable room.

couldn't accommodate a early check in

friendly staff, good location , clen and comfortable and early check in!

the pool was closed and no good breakfast

on site bar and restaurant.

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

the laundry facilities

laundry is also available with purchase of detergent there

there is a laundry room on the grounds and restaurants and shopping malls everywhere

laundry room

the staff were very nice and friendly and allowed a early check in and late check-out with no problem

restaurant and bar had excellent service

care for the pool and whirlpool

every amenity possible to maximize our stay , and a great restaurant and bar to relax in

also the room service people were very nice and

who helped me at the front desk was very nice, and offered to waive the early check in fee

room was a good size and they gave us a free early check in this hotel offers a free airport

location and free shuttle to the airport

second thing is a shuttle

airport shuttle. nice driver

they even accommodate an early check in for me

christina, the bar manager is just like a friend. i feel like i am at home when i stay there.

next to my favorite gym

many kids on premises

kids running down the halls loud late at night

they accommodated me with a much needed early check in! great staff!

clean room, pool and workout area

pool should be more heated and the pool area

the atmosphere was nice. the kids liked the pool and the gym

cleanliness. room comfort. indoor pool. restaurant.