asked for a early check in i was told yes

parking no waffles on my 1st morning here

there was no fitness center as advertised

breakfast is poorly managed

breakfast and very professional staff.

she allowed us early check in which what we looking for after 8hours drive from toronto

no breakfast on weekends

it has a decent continental breakfast

customer service an the breakfast

very clean very helpful staff an the breakfast ever morning

early check in

location and early check in.

there was no early check in

breakfast was good. room was okay. front desk staff rocked.

continental breakfast good

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy but made accommadations for me to do

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

hot food(bacon/sausage and biscuts and gravy)pool was nice for lap swimming/small but efficient fitness center/friendly

my client in alsip; many good places to eat nearby (portillos, potbellys, ihop, burrito jalisco); fitness center right across the street with $

i didn’t stay for breakfast

quiet. accessible to highway, early check in. cleanliness. tvs windows

location to casinos!

staff was friendly... close to casino

they allowed a little early check in.

they have a kitchen and a nice bathroom. i enjoy the staff and they are very nice.

the kitchen staff was nice

breakfast

a switch up in the breakfast

early check in. room was clean and smelled fresh.

just that due 2 the corona virus mess the pool n breakfast had been closed

the rooms were very clean and the breakfast was delicious.

there was also breakfast in the morning that was good

location and breakfast selections were nice.

to 3:00 and it was 2:00 i explained that to the lady and she got right on it and let me do and early check in i was so happy the place was very clean and quiet would stay there

desk guy (so sorry i can't remember his name) was very nice and accommodating to early check in

we got there early and no early check in but understandable. will book there again

to be honest, my only complaint is very minor. the hotel pool rules stated that there are

pool water was very dirty in the evening, the kids were disappointed as we decided not to swim

that i had a smoking room and they let me do an early check in

staff was friendly and made sure our room was ready for early check in, as we had to be at a wedding shortly after check-in

great staff, early check in. cleaning people also very friendly.

staff, beds, wifi, laundry facilities

comfy and i love they honored our early check in..

couch broken no ventilation (fans didn't work) toilet broken spa tub was nasty dirty

booked a queen size spa bath room

the king suite spa was huge as well

the spa took 45 to 60 minutes to fill and is only big enough for one person

after an early flight they allowed early check in so that i could rest for an important meeting later in the

breakfast was the best i’ve had in my recent travel

best part about this hotel was it was near hollywood casino amphitheater and they generously open their doors to the local bugs to stay in their rooms

friendly staff, staff was constantly cleaning, breakfast was excellent!

breakfast was awesome location was amazing

reserved a non smoking room but arrived early to check in my room was not ready so i was told i could get a smoking room for a early check

the continental breakfast had a big selection

i didn’t have breakfast

locally convenient, pet friendly, great staff,minimal breakfast

nothing major--had to wait for coffee to brew when i went for breakfast. not a big hassle.

no early check in

was pee’d out and it smell like old mod or dirty water then had to pay an extra $20 bucks for early check in told me wasn’t able to get my first day money back cause it was already processed

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

laundry machine didn’t work add the staff was not friendly

no continental breakfast, no computer room (business center), no pool

early check in

allowed early check in and great enthusiasm in greeting guests

really appreciated the early check/late check out courtesy!

left too early so no breakfast

airport shuttle was nice, but easier to use bus when available to the orange line