did their best to provide early check in

pool great

my kids loved the breakfast variety

breakfast was outstanding and pool was clean and not crowded

very clean, comfortable bed. breakfast was great.

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit card

regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and our room was comfortable and nice

kids were in the pool area up until it closed

pool and hot tub were a hit for both the adults and kids

the pool place

a little early check in

there was no eggs bacon or sauages for breakfast not a big selection

wish the breakfast had at least some protein like hard boiled eggs

only outdoor pool

breakfast didn't start early enough for me

was super accommodating and let me do early check in at 11am instead of 3pm with no extra charge

was able to have an early check in time and the breakfast was good

quite modern and nice. good cafe zone, gym, nice rooms with fridge, coffeemachine, microwave

comfortable and big beds gym

the gym is well equipped and new.

of into the forest ,the room itself was quite spacious ,most importantly i was able to get early check in which is always

the pool and location and 24 hour gym.

my kids were kept up by the barking

the pool and spa facility were great and a pleasant surprise

pool is beautiful and we liked having the exercise facility

staff let us have an early check in.

we received a free upgrade upon check in and were placed in a room with a kitchen

feel they need bigger kitchen garbages since we can cook in the room and may have a lot of trash to throw away

breakfast, gym, location

friendly staff guest the pool area

friendly staff, good location , clen and comfortable and early check in!

couldn't accommodate a early check in

room, location, early check in , comfortable room.

the bar and free hot breakfast was the icing on the cake

the pool was closed and no good breakfast

they even accommodate an early check in for me

the fitness room and pool were a nice touch

then once i moved to another room there were kids running up and down the hall all night, like a stampede

they even have a excellent food station and bar that's open almost all day

impressive modern decor!! love the gym. enjoy having a bar in the lobby!!

the staff were very nice and friendly and allowed a early check in and late check-out with no problem

every amenity possible to maximize our stay , and a great restaurant and bar to relax in

room service was not available

no complimentary breakfast available

it's unfortuante the hotel bar and restaurant were not open, but completely understandable

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

laundry is also available with purchase of detergent there

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry and ice were close but laundry always out of order

laundry room

the lady at the front desk went above and beyond to make sure i was able to receive and early check in

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

breakfast was good for being a grab and go box

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

free breakfast was delicious & my kids loved the waffle bar

no early check in

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

was pee’d out and it smell like old mod or dirty water then had to pay an extra $20 bucks for early check in told me wasn’t able to get my first day money back cause it was already processed

no laundry room that i can see, snacks over priced

no pool.

love the fact i was able to do a early check in because of my flight ud83dudeebcame in earlier than i expected the teller was very

we were in town for a wedding and needed an early check in

pool was down

great facility. pool area was great .

comfy bed. super clean. great pool. nice staff.

was able to accommodate an early check in when we found ourselves arriving considerably earlier than expected

the pool was opened,,,and we did not know this

an example is the fitness center had ran out of water so i decided it was easier for me to find the big water jug in

kids loved the pool.

the bar in the lobby made some great drinks

did not allow early check in. the staff said a there is a charge of $40.00 for early check in.

breakfast was ok, very good chocolate chip cookies and the room was very clean and hotel was

the tv setup was complicated, kids running around with no parental supervision.

breakfast was very good. excellent fitness room. fresh baked cookies in the lobby each evening.

breakfast was good and staff was very friendly

they accommodated me with a much needed early check in! great staff!

and bar would have been better

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

hotel with gym and outdoor pool (seasonal)

kids running on the floors all day and night keys not working to room poor lighting in th

i called to do an early check in at 11am

for shuttle to airport to pick up son and was told to wait 10 minutes

ry early) flight

was close to the midway airport, had a shuttle that would get me there in time for my

the room service was excellent. i enjoyed my trip.

staff friendly and helpful. early check in.

early check in request was not accepted

arrive super early and the staff was able to accommodate early check in which was a huge blessing i was very

close and convenient to airport and shuttle took us right to departures.

the room was nice location was great. breakfast was good, i enjoyed my stay.

able to do a early check in and let us sit in lobby waiting for lyft to airport after check out for 30 minutes

they were able to accommodate our family and the early check in when half of our our party flew in

comfy room with quiet ac excellent water pressure in shower accommodates us as we needed and early check in closest cta station is at midway, but can use the shuttle to get there and back as

elevator was confusing/card didn't always work for floor room service every other day

we didn't use it, but there was also a pool and a mini put-put area with 4 holes

early check in

allowed early check in and great enthusiasm in greeting guests

clean, economical, decent hot breakfast, quiet , reliable shuttle, solid internet

no pool and very very small gym. breakfast was ok.

airport shuttle was nice, but easier to use bus when available to the orange line