the front of the building and the lobby was pretty. they gave us early check in

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

breakfast buffet was great, the property is a beautiful old mansion.

the bar is fun and has games which isn't totally a selling point

the bar wasn't taking cash and the atm was broken

lady at check in was very helpful and accommodating to my early check in need

the kitchenette was tiny but serviceable

i love the fact that the property has a swimming pool

clean, quiet, spacious room, bathroom, and kitchenette

very nice staff & pool

front desk didn't mind when we show up for an early check in

a lot of parking space, clean room, comfortable bed

clean, location, room service, restaurant in the building, parking, kind staff

were so pleased with everyone and everything - even the parking area

more salt and sand on the ice outside, in the parking lot would of been

very friendly and helpful, i was able to get the early check in i requested

they provided free early check in

the parking was a bit challenging. the bar was in the lobby, but not opened.

also, this time, for the first time, wifi wasn't

breakfast was not great

early check in time due to early arrival

was an unexpected charge to my credit card for something from the mini bar

gym across the street, closeness to the great neck station, healthy breakfast, colberh

was no breakfast or room service

pool for my kids

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

there is no gym and the breakfast included is really poor

the gym was a little small

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

i requested a early check in due to a health condition and they knocked it out the park

i would definitely stay there again:) also, free hot breakfast

spacious room, pool (until labor day, when it was locked).

friendly staff, like the late check out, roomy suite.

movie theater, funfuzion, applebees, buffalo wild wings, and plethora of other things like planet fitness are within walking distance

my request for a quiet room with early check in was accommodated

the bar area was inviting, the elevators quiet and quick

breakfast was decent too

cleaned quite friendly staff indoor pool. coffee available all day

free parking, gym, pool, comfortable bed, good shower.

i loved the convenience if early check in i had requested.

i needed an early check in and they did it !!!!!

i was a bridesmaid and was not provided any early check in, not even 30 min early

when i got there for breakfast i was told i needed a voucher

breakfast but not varied; it might be an idea just to add/replace one or two items per day

they always accomodate my requests either for early check in and my preferred floor...

staff was accommodating. gladly allowed early check in. had simple work out room.

they couldn t provide me with an early check in l, i had to sit in my car 2 hours .

at the front desk was very friendly and accommodating with regards to early check in and room availability

kids running in the hallways; dogs barking all night

there is a gym, if you like to do the bike or treadmill before your trip or site seeing field trip

the manger was treble they asked for $50 for early check in

would have liked a wet bar in the room and/or a small refrigerator

the bar food was delicious and the drinks were perfectly balanced

wish they had something in room stating where pool, gym and patio were,

valet parking was prompt

i arrived on a very early flight, and they got me an early check in, and the day that we left, i was able to get a late

better-than-average hot breakfast

actually thought the hotel was clean and neat, but its good when you travel without kids

great for kids

the rooms are small. so with kids withus it was little difficult to move around.

the early check in

of spa room reservation is a bit pricey for my liking

i got the king spa room

the most important thing is, this is not a place where you stay with your family and kids

the breakfast part should of much better choice like years gone by.

friendly staff. early check in

early check in

comfort, cleanliness, early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

requested an early check in and got one after speaking to the manager of the front desk

i was made to pay $35+tax for early check in for 2

our flight was cancelled and the front desk agent went above and beyond to sssist us with an early check in

she did great job for an early check in

the breakfast was grab and go very limited​

staff is very pleasant. laundry room is very nice.

early check in , room makeup timely, cleanliness is top notch

early check in and very nice check in girl.

there is no room service unless you request a day before the actual service

the bar besides it.

the gym was clean and efficient

front desk was straightforward in advising why early check in was not available (hotel had been sold out the night before) but arranged for my use

we needed an early check in and the front desk made it happen and we truly appreciate it.

staff was friendly, breakfast was good. the pool, outdoor patio, all very welcoming

would have been helpful to have information in the room about pool hours, breakfast hours, local places to eat, etc

over ran by kids in a large group so could not access a lot of the area to prepare a plate

staff. early check in since room was already available. safe location.

the first day when we arrived, it was a early check in and we paid extra money for that

early check in and late check out

the staff was very nice and accommodating with my early check in.

room was ready for early check in which was great because we arrived from an overnight flight

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

the wifi is free and is surprisingly fast for a hotel

i'm only still typing until the bar below here gets to green

clean, nice accomodation, gym and restaurants and food market close to the hotel.

stains on carpet, wifi didn't work, broken shower head messed up my romantic weekend with my

they accommodate us for early check in which was great

the kitchen supplies included thoughtful and useful touches and was nicer than usual

all aspects of the stay were made very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service options from nearby restaurants, ideal location,

the room was nice, clean and had a small kitchen & living room area, separate from the bedroom, which was great because my husband was

rooms were very clean, we were informed that room service is provided every other day

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

breakfast could be better.

the guy serving breakfast was attentive and efficient

breakfast was just okay

daily breakfast, easy access

they graciously provided us with a much needed early check in

) was very friendly, helped me with early check in and was a great representative of the hotel

for parking, needs update, old facility, front desk asked us to pay extra for early check in while the rooms were ready, already past 12pm, we didn't need to check in early so

the staff were beyond accommodating with an early check in at no cost and a late check out as well

we were greeted with parking is extra and an early check in fee.

i liked the early check in time

they offer a light breakfast, coffee all day

staff was friendly and courteous and they offered a nice continental breakfast

there is a covered patio where you can sit with friends even if its raining and the pool is super nice

the pool area has couches to relax on & plenty of chairs for sunbathing

we were lucky enough to get early check in which was greatly appreciated after a long flight

the breakfast was delicious and had a nice little variety of cantonese and american breakfast staples

breakfast it's same all day.

rooms, comfortable bed, quiet, helpful staff, free breakfast, good wifi, satellite tv, reasonable rates, no extra fees

the breakfast did not include many warm options for kids.

they accommodated my early check in too

wouldn’t check if i could do early check in after i was told i could, & had us waiting at the lobby for about an hour w/o

needed early check in and hotel accommodated , breakfast was good , staff very pleasant

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate very much

breakfast is mostly fast food, carbs and sugar