very friendly and helpful, i was able to get the early check in i requested

they provided free early check in

the wifi worked well, and the bathroom was in good working order

room service is good and flexible

parking, wifi, & breakfast were included /free

i was a bridesmaid and was not provided any early check in, not even 30 min early

i needed an early check in and they did it !!!!!

i loved the convenience if early check in i had requested.

breakfast- n/a location great

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very good place for shopping

they always accomodate my requests either for early check in and my preferred floor...

at the front desk was very friendly and accommodating with regards to early check in and room availability

staff was accommodating. gladly allowed early check in. had simple work out room.

they couldn t provide me with an early check in l, i had to sit in my car 2 hours .

lots of parking slots. late check out without charges. comfortable beds. friendly staff

there is a gym, if you like to do the bike or treadmill before your trip or site seeing field trip

my request for a quiet room with early check in was accommodated

the whole hotel was clean, down to the pool and gym areas

the pool was locked . said to talk to the front desk but i didn't want to

the bar was a great touch and the bed was comfortable

bar hours should be extended if patrons are present

front desk didn't mind when we show up for an early check in

a lot of parking space, clean room, comfortable bed

room service is way too expensive

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance parking

i also like that parking space is large and reliable

the manger was treble they asked for $50 for early check in

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

music in the bar area was great

even the parking attendants where super friendly and helpful

every thing. close to the lirr--- good parking, doorman service...quiet room....

out to shae, she was fantastic and answered all of my questions / helped with an efficient and early check in

the facility was perfect for us, with the pool and the gym, with the breakfast it was a perfect stay for a

very clean property. staff was friendly. outstanding breakfast with lots of healthy options.

was really upset about the people screaming and fighting at 12,2, and 3 in the morning and the kids jumping on the beds above us at 6am

having breakfast available.

lady at check in was very helpful and accommodating to my early check in need

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

right off the beach big beautiful pool room are very clean and very big also very quiet and calming don’t even feel like we are

had a room with kitchen facilities.

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

the front of the building and the lobby was pretty. they gave us early check in

didn't like the fact that when i brought my friends and family to breakfast that the woman who greeted us told me that breakfast wasn't included

breakfast buffet was great, the property is a beautiful old mansion.

the bar is fun and has games which isn't totally a selling point

i liked the early check in time

i would like to have had a hair dryer. my sister wanted a banana for breakfast.

provided coffee, bagels, and wrapped muffins and breakfast breads in the morning

pool was great

they offer a light breakfast, coffee all day

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

early check in time due to early arrival

the breakfast and coffee the next morning. the room was comfortable.

the breakfast was very good and the location in great neck was right next to the train station and we

was no breakfast or room service

went for a drink in the hotel bar and found the bar to be part of a restaurant which was amazing

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

the gym was a little small

early check in

comfort, cleanliness, early check in

friendly staff. early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

only elevator located outside our room despite request for a room far from the elevators and an early check in

the free breakfast was great and the early check in (about 1:45 p

breakfast is your choice of what you want to eat,scrambled eggs fried potatoes, sausages, waffles,

checks all the boxes for us, and the hot breakfast items change slightly each day -- perfect for a multi-day stay

br4leakfast and gym

i arrived on a very early flight, and they got me an early check in, and the day that we left, i was able to get a late

there isn t a bar restaurant in the hotel like it says. you have to walk to another building

their was no breakfast due to covid

the rooms are small. so with kids withus it was little difficult to move around.

the rooms are small. so with kids withus it was little difficult to move around.

early check in , room makeup timely, cleanliness is top notch

early check in and very nice check in girl.

super clean, great room service and super comfortable beds

like the gym- clean and sufficient equipment to get a good body workout

they have a 24hr laundry room

our flight was cancelled and the front desk agent went above and beyond to sssist us with an early check in

i was made to pay $35+tax for early check in for 2

she did great job for an early check in

the breakfast was grab and go very limited​

in pet fees (non refundable) for our 2 cats for 5 nights, ridiculous

they gave us an early check in on the day after american airlines canceled a night flight

the hotel allowed us to have an early check in which meant we could have a rest instead of hanging around

very accommodating for my early check in due to an early flight

very considerate - early check in and late checkout for air connections.

early check in and breakfast were kindly provided

early check in and finally the ice maker working

moreso my request for early check in not attended to

my request for early check in was not attended to

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

good breakfast.

the breakfast room is large with a tv and the assortment of breakfast food is amazing

breakfast was good

daily breakfast, easy access

comfy bed, early check in, coffee/tea machine

reached there early in the morning and i was really pleased as i was given early check in

accommodated my early check in request-after spending the last 48 hours sleeping in an airport with my dog, the

staff was friendly and allowed me to get an early check in at 12 noonud83dudc4c

water machine in the gym does not works

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

clean room and bathroo, late check out, possibility to adjust the temperature

the first day when we arrived, it was a early check in and we paid extra money for that

room was ready for early check in which was great because we arrived from an overnight flight

staff. early check in since room was already available. safe location.

early check in and late check out

the staff was very nice and accommodating with my early check in.