my request for a quiet room with early check in was accommodated

pool deck had an ant infestation which i reported to the front desk

the whole hotel was clean, down to the pool and gym areas

breakfast

the breakfast was outstanding

i needed an early check in and they did it !!!!!

i loved the convenience if early check in i had requested.

i was a bridesmaid and was not provided any early check in, not even 30 min early

breakfast- n/a location great

it is very clean and the food is tasty, especially the breakfast.

they always accomodate my requests either for early check in and my preferred floor...

staff was accommodating. gladly allowed early check in. had simple work out room.

at the front desk was very friendly and accommodating with regards to early check in and room availability

they couldn t provide me with an early check in l, i had to sit in my car 2 hours .

parties worth kids running around late into the night

parking is free

the manger was treble they asked for $50 for early check in

my friend and i didn t use the gym or pool this trip but it s always wonderful

every thing. close to the lirr--- good parking, doorman service...quiet room....

the patio bar was in particular a lovely place to have a drink

there was also plenty of parking for my car

front desk didn't mind when we show up for an early check in

the breakfast was superb in its quality and

restaurant was closed. no 24 hour room service. no refrigerator in room.

didn't really care for the breakfast only because i don't eat red meat and wish that they had alternatives like turkey bacon

meals in the restaurant downstairs were excellent, as was the room service breakfast

early check in

comfort, cleanliness, early check in

friendly staff. early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

early check in time due to early arrival

indifferent attitude of most of the staff; no lobby coffee, and no coffee packages renewed on room service; very disappointed for pricey hotel

breakfast was convienent

if the hotel would invest some money to set up an up to date wifi

no coke machines on property, had to use wet bar in room.

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

safety bar needed on the shower wall, not just in the tub

the gym was a little small

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

there is no gym and the breakfast included is really poor

only elevator located outside our room despite request for a room far from the elevators and an early check in

the free breakfast was great and the early check in (about 1:45 p

convenient. great breakfast.

coffee maker in room, microwave and fridge are a must when traveling with five kids

breakfast was excellent, everything needed to satisfy for both adults and the kids

very friendly and helpful, i was able to get the early check in i requested

they provided free early check in

wifi want working in the rooms for 2 out if the 3 days we stayed

nice place, good location, good customer service, nice hot breakfast, nice rooms, we love to stay here again

parking, wifi, & breakfast were included /free

i arrived on a very early flight, and they got me an early check in, and the day that we left, i was able to get a late

don t have room service everyday

parking space and access was excellent

loose safety bar in bathroom

their was no breakfast due to covid

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

early check in and very nice check in girl.

early check in , room makeup timely, cleanliness is top notch

super clean, great room service and super comfortable beds

there is no room service unless you request a day before the actual service

they have a 24hr laundry room

the front of the building and the lobby was pretty. they gave us early check in

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

we had breakfast included in our stay and it was very good

breakfast buffet was great, the property is a beautiful old mansion.

very accommodating for my early check in due to an early flight

early check in and breakfast were kindly provided

they gave us an early check in on the day after american airlines canceled a night flight

the hotel allowed us to have an early check in which meant we could have a rest instead of hanging around

very considerate - early check in and late checkout for air connections.

early check in and finally the ice maker working

moreso my request for early check in not attended to

my request for early check in was not attended to

comfy bed, early check in, coffee/tea machine

accommodated my early check in request-after spending the last 48 hours sleeping in an airport with my dog, the

reached there early in the morning and i was really pleased as i was given early check in

staff was friendly and allowed me to get an early check in at 12 noonud83dudc4c

didn’t like the single use items for breakfast including plastic cutlery, paper plates and non recyclable cups

out to shae, she was fantastic and answered all of my questions / helped with an efficient and early check in

the staff were very courteous, the breakfast was great. kids loved the pool.

room and bathroom were clean, the coffee was excellent and plenty choices for breakfast

breakfast could have been a little better

the gym., because i really i wanted to exercise but it was only 14 up

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

clean room and bathroo, late check out, possibility to adjust the temperature

free shuttle, breakfast, early check in

they sold my room even though i paid an extra night for an early check in

was there only for a few hours between flights and they helped me make and early check in

00 extra for early check in

at the front desk was a pleasure, she got us an early check in and was very helpful with other issues

we got an early check in and was able to enjoy breakfast because of it ❤️

the shuttle service from-to the airport was efficient

gym was well equipped

a fairly decent gym downstairs - better than what i've experienced at other hotels

the space had a small kitchen that we did not use, a love seat, and a decently sized desk/dresser

reception guys where in abit careless and at arrival when requested for an early check in possibility the reply was rude and was repeating go and come after 3 which

early check in was possible. staff was okay. bed was good

she got us early check in, which helped us out a ton

no room service 24 hours price is high

the next morning, i wanted to use the gym

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

breakfast was ok but could have a few more choices for breakfast

cleanliness & breakfast

breakfast could be better.

the breakfast room is large with a tv and the assortment of breakfast food is amazing

i was made to pay $35+tax for early check in for 2

our flight was cancelled and the front desk agent went above and beyond to sssist us with an early check in

she did great job for an early check in

staff is very pleasant. laundry room is very nice.

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked staff a question they had

early check in club lounge

were not too friendly, fitness center was run down and had water leaking from the ceiling that was getting all over the

great location. staff was awesome. room service was extra nice!!!!!

the fitness center was decent and clean

the location was amazing! the shuttle bus from/to lga was very helpful too.

we were lucky enough to get early check in which was greatly appreciated after a long flight

breakfast was in a nice room and there was a good variety of food

the breakfast was fine and good enough for us and their warm breadrolls were delicious

rooms, comfortable bed, quiet, helpful staff, free breakfast, good wifi, satellite tv, reasonable rates, no extra fees

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy:

early check in

lady at check in was very helpful and accommodating to my early check in need

i love the fact that the property has a swimming pool

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

it lacked a large garbage can in the kitchen area.

it had a full size fridge, and kitchenette

staff at the front desk were super nice and friendly, they let us have an early check in which with a toddler is inmensely helpfull

early check in fee

front desk waived early check in fees

staff súper helpful. they helped me with my early check in. thanks for it.

kids screaming and crying at 7 am

they gave me early check in at no cost and we're very attentive to answer any questions

early check in and late check out

room was ready for early check in which was great because we arrived from an overnight flight

the staff was very nice and accommodating with my early check in.

the first day when we arrived, it was a early check in and we paid extra money for that

staff. early check in since room was already available. safe location.