the front desk staff was great, they accommodated my early check in request as well as my late checkout request

very poor wifi connection

the gym was small and under equiped.

clean, nice accomodation, gym and restaurants and food market close to the hotel.

the gym and small shops in the area compliment the hotel's amenities

early check in

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the baseball game

wish the pool had been open later, wasn't ble to take advantage of it of gym

there kids were jumping in

rooms, staff, and the crossings bar and lounge made for a delightful experience

requested an early check in and got one after speaking to the manager of the front desk

we were able to early check in and late check out

chose this hotel for the pool, so the kids could splash around in the evening

gym

unable to accommodate a late check out until the morning of

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

smooth, early check in with joanne

my 16th years old girls couldn't go to the pool do to new rules

breakfast, pool costumer service

the cleanliness and laundry site

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn’t even into the pool

we needed an early check in and the front desk made it happen and we truly appreciate it.

front desk was straightforward in advising why early check in was not available (hotel had been sold out the night before) but arranged for my use

ample parking, great location, close to metro-north, friendly staff, fitness room, pool

one elevator didn’t work. kids running up and down the hallway for a few houurs late evening

pool was closed unexpectedly and it was the main reason i booked the hotel so for it to suddenly be

early check in was no problem

pleasant staff allowed for early check in. room was decent

location is okay not the greatest breakfast okay not the greatest service okay not top notch

breakfast was terrible with no staff on hand, no hot food and awful coffee

the complimentary breakfast did not offer eggs. it did not have face towels.

renovations while guests are in house not good breakfast was mediocre at best staff not professional at

i requested a early check in due to a health condition and they knocked it out the park

easy access of the hotel, the friendliness and efficiency of the staff were as expected, and the breakfast was very good

also we would have liked to know ahead of time that the pool wasn’t available

prepared my own breakfast

location is awesome, kitchen in room

they accommodate us for early check in which was great

all aspects of the stay were made very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service options from nearby restaurants, ideal location,

options from nearby restaurants, ideal location, starbucks coffee available to order, full kitchen

add additional waffle maker, and more selections of breakfast choices would be good.

the sink in the mini kitchen didn t work. there was no water

we were greeted with parking is extra and an early check in fee.

bed was too soft, there was a stiff charge for early check in even when room was available, and the distance from the train station is a challenge

they graciously provided us with a much needed early check in

) was very friendly, helped me with early check in and was a great representative of the hotel

for parking, needs update, old facility, front desk asked us to pay extra for early check in while the rooms were ready, already past 12pm, we didn't need to check in early so

wouldn’t check if i could do early check in after i was told i could, & had us waiting at the lobby for about an hour w/o

needed early check in and hotel accommodated , breakfast was good , staff very pleasant

they accommodated my early check in too

good breakfast

the kids were adorable, but a bit more than your average un-disciplined

the early check in

of spa room reservation is a bit pricey for my liking

i got the king spa room

she was with adult kids but joseline took the reigns and jumped in to help

stood for a funeral with my kids and even my three and four year old said “this hotel is not that nice”

was great - i needed an early check in and late check out, and they were very accommodating

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

room service staff didn t recognize that we are four in the room even we informed them several

room was ready when we got there, nice bar area, nicely decorated for christmas

fitness roomtvs difficult to use.

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

the front of the building and the lobby was pretty. they gave us early check in

bar and restaurant are on the third floor attic space with no elevator and limited choices for

an hour in the pool with kids for towels

the free continental breakfast was good

lady at check in was very helpful and accommodating to my early check in need

clean rooms staff friendly close to pool and beach will come back

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

clean, quiet, spacious room, bathroom, and kitchenette

right off the beach big beautiful pool room are very clean and very big also very quiet and calming don’t even feel like we are