there is no swimming pool

has fitness equipment, light therapy, a tray with fruit and smoothies, a welcome package with spa treatments, robes, slippers and lots more which usually comes only with 5 star hotels

breakfast was amazing lots to choose from

mention must go to the breakfast buffet which is always my kids favourite part and really made them happy: it was abundant, with great variety and it was

there are lots of restaurants around but we took advantage of 'kids eat for free' offer available at the hotel

the food and bar were lovely too

good clean rooms and great bar area and restaurant great prices available aswell

my husband and i felt comfortable in our room, and breakfast was excellent ud83dudc4dud83cudffd we'll come again

had to pay for wifi ud83dude12 had to pay for parking ud83dude12

great rooms and prices lovely bar area and restaurant

great organised breakfast to start the day with great assist from the so friendly staff martina is a great example

long as you havent got more than two devices

also, very much appreciated the early check in

no room service for breakfast

breakfast was given packed in a tray due to covid it, nice breakfast eggs hashbrowns toast

rooms were neat and clean location is good wifi was good

draught guinness in the bar please.

to change my room 3 times during my 5 day stay, this was a bit frustrating, as it was either a wifi issue or a heating issue that prompted the changing rooms

the bed was comfy and excellent breakfast and very near to croydon centre

the bar ran out of many items, and a delivery never arrived

there is free wifi and the bathroom is large and well equipped

i requested early check in if possible which i was given :)

i liked the late check out

the staff was very helpful and allowed us for an early check in

here for two nights with 2 kids

didn t go with children but ideal of travelling with kids i believe

my wifi didn t work and poor signal for my room.

my kids really appreciated his support and how lovely he was towards them

staff member sorted my phone out for me as couldnt do the wifi myself

i also made use of the gym

were going to a family wedding so needed an early check in

beds, room service every day, nice bathroom, good wifi, decent breakfast and very friendly servers, esp

bar and restaurant excellent

comfortable clean room, the food in the restaurant was very good quality, the bar is very cosy with a warm welcoming atmosphere, all the staff were amazing and helpful, we had a

location , early check in, friendly staff at breakfast service

bar great and even put sky sports on for

wifi password could have been available in the room instead of having to go to reception to obtain

think couldbimprove on the bar area

breakfast was superb

tv channels and bigger tv, more choices on the menu for dinner and also room service would have been

rooms were clean and room service was very efficient

the pool and jacuzzi and sauna and steam room are all great and one of the main reasons we return time

excellent to have a swimming pool, gym on site free of charge

the staff were friendly the hotel was very clean and the restaurant was very nice also the spa area was great a great experience and would definitely go

i enjoyed using the gym and swimming pool

great bar with happy hour 2 a pint 5pm till

paying for wifi and room was rather small but would say it was value for money overall.

it doesn't feel good to have to potentially pay 5 for wifi

the bar was lovely altough we didn't eat here so i can't rate the food

wifi does not work in my room, i had to keep coming out of the building to get internet

issues with wifi which we were advised

would only be improved by a kids breakfast option i reckon, something simple like toast or maybe a nice (less crunchy) cereal

of the room was fabulous very comfortable and the staff was friendly and helpful bar downstairs was great and breakfast in the morning was amazing

the bar was busy as it was an event day at crystal palace, but we were served quickly

wifi wasn't working in the room, but the pub below had strong wifi and a place to work

late check out and late availability of breakfast

very handy m&s if you want to grab some food rather than use room service

though breakfast is available) and no room service

have been coming here for nearly 7 years, and bar one blip which i mentioned in a different review, my stay has always been very nice

wifi was not great.

getting on to wifi.

great to find a hotel in such a good location with parking included

easy check and great shower, clean and late check out too- 11am, which was much appreciated

needed a rea towel in the kitchen....only the one thing i saw as a negative & it's trivial

easy check and great shower, clean and late check out too- 11am, which was much appreciated

the accommodation was great, bedroom, lounge, kitchen and ensuite shower

the kitchen and sitting room were an unexpected bonus

easy and good location. late check out.

d i've stayed in 100s) lovely staff and fantastic breakfast

maybe it was a bit noisy from the bar when it's night. but it didn't affect my sleep.

the kids had a sofa bed each

we had a few drinks in bar when we arrived and sat in the lovely courtyard, lovely vibes and

the air conditioning made the odd noise through the night that woke the kids up briefly

we got a puncture when we were about to leave they helped us sort out the rac and gave us and the kids free

fantastic bar and great staff at reception, very professional

the bar

wifi see above

the pub guests with rooms, need separate wifi- not shared with general pub guests.

i do not eat breakfast location parking room service was good

only downside was that the wifi didn't work at all in my room, and there wasn't phone signal either- which made it difficult

to wifi issues remain, tv operation difficult in our room because of the position of the sky

couldn't not find anything on the room service menu resembling breakfast so i ate out

room was fantastic and the reception staff very nice, room service was very good too but 5 tray charge wasn t expected

great wifi signal

a lot apart from not a lot of notice about room service at night time, but apart from that was overly all good

free parking and secure 24-hour security

the wifi signal wasn t great and i had zero reception on my phone

2) the hotel is great, lovely and quiet, bar open until midnight, 24hr pizza making etc

kids running around at breakfast. bloody nightmare

great venue nice breakfast choice,

the following morning and they were so accommodating to my partner and my parents, allowing a late check out, ensuring we have everything we needed and allowing my step mom to store a meal prep

bed comfortable and room extremely clean and early check in wasn't a problem

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

great room and stunning bar area. although next to main road, the bedrooms had triple glazing.

easy parking right behind the hotel (in the residential area), good access to public transportation (+)needed somewhere in this area with parking and were lucky to find the brewers inn (+) free parking (+) parking was extremely useful (+) there only a few parking spots on site but the adjacent street also has free parking (+)value for money, given the location, huge room & secure parking (-)drove and didn t realise you had to book a car parking space (+)location, price and the bonus of private (paid for) parking on site made our decision (+)friendly staff, good breakfast, onsite - secure parking, good comfortable, clean, quiet room (+) the parking place is really a big advance

wifi was very good as was the choices on the television

the bar and restaurant area is a great place to spend time, and the dinner options are to a high

wifi was wonky and signal was weak. also, cleaning staff is too noisy for the early morning.

the honesty bar was brilliant- huge lovely showerroom

ordering room service via the app was really convenient

lovely walk in shower and bath. free room service for breakfast

no room service - kitchen closes too early

lovely room in a very lovely hotel / inn. great bar and restaurant and really lovely staff!

with kids it was the perfect place

breakfast with tea and coffee all day

breakfast area quite cool also , so breakfast went cold quickly

room ok - bed (emergency) for kids not comfortable, too soft, u shape. ac not working.

breakfast gorgeous, frequently topped up, lots to choose from & hot

i did not have breakfast. first class lunch room service first class staff

the staff is wonderful from checkin, breakfast and ordering room service

wifi needs improvement!

the hotel has a great buffet breakfast with the option for room service

free gym for sporty people like me, to be enjoyed also after check out

staff, free wifi

good wifi

spacious room, clean and comfortable, large bathroom lovely large towels with toiletories, good wifi, tv/dvd player in room - selection of dvd's available in the communial area to use

good facilties and wifi

the wifi could have been better. signal was shy and sometimes very slow.

was stain on our towels and on our dressing gown and the wifi didn t work in the most expensive

exceptional breakfast for £15pp, fresh, great choice and plentiful

location of this hotel is unbeatable, right on the river and the spa and sauna were amazing

much not to like, the pool was smaller than expected would be the only negative thing i could think of

hotel, friendly staff, big spacious rooms, very modern and clean

excellent staff at reception desk and breakfast service

the water in swimming pool is too warm ( i feel it's above 32 degc) to swim

the kids absolutely loved the indoor pool, which added extra fun to our stay

swimming pool delightfully warm

fantastic to be able to park onsite, and ample parking space available

i didn t have time to use the wifi , so, no opinion about that

good wifi connection

60 and for what we got was unextceptably we paid an extra 10 for late check out this is based on room 42 know idea what rest of rooms are

tv, free wifi, quiet area, free parking next to hotel.

even gave me a late check out

clean hotel with comfy beds and a decent breakfast staff were accommodating and caring when my kids were sick

had problems with the wifi in the past, not during my stay but being unable to get rid of its presence on my laptop after

breakfast was better than expected, room and bathroom were compact but clean and everything was

staff and the breakfast, wifi was good

smooth check in process. was allowed a late check out upon request.

my room, daily cleaning is just super, you go for a walk and come back to a clean room is super, breakfast is delicious and fruits are varied

the breakfast was delightful, with so many delicious options to choose from

stay in this hotel very nice staff,basic breakfast is served sushmita one of the staff very helpfull bus goin in and out of thr tourist spot

no wifi

poor wifi

breakfast was ace and the young asian guy was so sweet and

was good location perfect as was dining out in chelsea staff were courteous and friendly, great bar at

it did exactly what we needed and catered for the kids.

location and comfortable room and bed and excellent breakfast prior to visit i contacted hotel to inform them my son was celebrating his 21st birthday

close to very delicious lebanese resturant (yamal alsham) friendly staff both front desk and room service quiet and clean every thing went perfect during my (-)the food from room service - we ordered two salads and they were both not nice at all. (-)disappointment was the room service food (-) on our second day, after the room was done, room service did not replenish any of the shampoo, soap or shower gel so we ended up with a remnant (-)room service breakfast was not good (+)we had room service. one meal was good and the other the steak was very fatty and over cooked (-) limited food is delivered as room service (due to covid restrictions) and overpriced and pre-cooked (set menu) (+) their burger 4rm room service was delic (-)wish it would provide room service late night as well. (-)2 out of 3 calls no one picked up the phone for room service.

had two children and the room was spacious, they even left kids robes to go to the pool on the bed

to restaurants, amazing roof top pool and heated lift

tasty breakfast and the kids loved the rooftop pool

the steam room had a bit of a funny smell but the sauna and gym were lovely.

pool was amazing with a nice view of battersea, staff were friendly and always helpful, excellent breakfast