my room the wifi signal was very weak and unstable

it was blisteringly hot outside, so i was happy to have efficient aircon and wifi

ac was not great and neither the wifi

wifi didn t work

wifi was very poor in the room, but better if i sat on the sofa on the landing

have a drink or breakfast in the bar next to it from the same hostal, i needed to keep my coat on inside as there was a huge draft

the man on reception was really nice and friendly and the bar staff were very friendly

bar staff are awesome, so friendly

the bar was excellent good wines iberico ham great

location, the rooms, the bath, also the breakfest i considered to be very authentic - served in a bar where also the local people pop in for a coffee on their way to work

room service was very good we had food and it was

the parking should be free for all room types free wifi was not so

place excellent is the fact that the staff from the manager to reception, restaurant, bar and room service providers are perpetually cheerful, helpful, efficient and welcoming

only access to a room service menu is via qr code, not ideal

the room service was also good

big pool where my kids enjoyed a lot and they let us stayed for a swim even after check out

gym, swimming pool, staff kindness.

the customer service the amenities the balcony and the views the spa is really good

food was unpretentious

pool, restaurant.

bar open with light snacks which was fine but nothing special

you actually check in at the bar of the hotel as this doubles as the reception

the staff were all friendly and as helpful as possible, and the bar and restaurant were fine places to be

checkin was just a little slow as the chap was busy with bar and food.

bar and restaurant in the house

the bar downstairs was incredibly cheap and accommodating

we went with kids to warner brothers park and look for thematic hotel and this one been really good

cosy place and great staff! caring and friendly feeling from the kitchen and bar workers!

good the staff were helpful and friendly ud83dudc4d a traditional tapas bar downstairs with an excellent selection of food

the bar downstairs had a happy atmosphere even though it was so full, the breakfast in the morning was

great bar and

caring and friendly feeling from the kitchen and bar workers

great selection at the buffet breakfast including fry up, selections of meats, pastries, fruit, toasts, coffees, teas and juices

the breakfast was very good and great value for money

convenient location. safe overnight parking

excellent evening meal, fantastic breakfast, staff were all helpful.

coachloads of chinese visitors cleared the (inclusive) breakfast at 1 minute past opening time(

very poor breakfast

for some reason, no wifi.

the only downside is the very poor breakfast

breakfast included with good choices

the wifi was also very good, and the gastrobar delightful

the hotel is ok, the bar service was fine enough. the food in the restaurant was excellent.

the breakfast was good, despite being small

breakfast was far too late at 9am and poor chose

nobody there to check us out and no breakfast until 9am

no problem with parking

breakfast was basic, but there was an option to order side dishes to a very acceptable price

breakfast: boiled eggs, pyrites, many options, abundance

good breakfast, nice swimming area, staff at the reception very helpful

loved that they have continental breakfast

excellent breakfast, clean and silent rooms

was a wide choice for breakfast, fresh food and was plenty of space so that there was space between tables

the small bar downstairs beside the reception was a bonus

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

bar and restaurant staff

cheaper breakfast options at the bar downstairs and nearby if you don't want buffet breakfast

we can’t order the kids menu from the restaurant to the room, even we have a dining table there

bar staff were absolutely horrendous

gym was small but was to ourselves so was good

gym was extra pay

the smell in the room was similar to the smell in the male dressing room at the gym

the beds were comfortable, but the pillows are for kids

card occasionally didn’t work so have to go back down to reception for another, same with the gym one

i guess we would have like a snack bar or restaurant

good breakfast

breakfast was a bit of a disappointment

limited bar drinks, bottled beer, spirits and soft drinks

the breakfast has a lack of proteins

there is free parking at the hotel

breakfast was fine with a decent choice

the only thing i would rate slightly lower was the breakfast i would give it 4 out of 5

there was a mini bar but no means of making yourself a hot drink or even complimentary hot drinks at the reception

staff were excellent. food exceeded expectations, especially the breakfast.

and comfortable great for parking and shops and restaurants close by

near from warner park, a good option for families with kids

wifi was unusable and extremely slow, and constantly disconnecting

was eventually refunded but that's hardly the point as i was attempting to buy something as the bar had closed early for some unknown reason

the room was very small for 2 adults and 2 kids

clean, comfortable, nice breakfast, for us very well located, safe parking places

breakfast was a bit underwhelming,

it has a gym where i can access 24/7, although it was not a complete set up, it was good enough for me

large bed, breakfast very good

the gym was a good surprise

that day wifi was not going fine

good wifi

rooms and bar and absurd pricing also i paid for a room for three and the room was single

staff and especially the bar staff were kind, and caring

bar and food on site

nights stay without wifi,i informed them but management was couldn't fix the wifi for my room,very disappointed

amount of space in room and bathroom and parking under accommodation clean and great choice of breakfast

i liked how there was a carport underneath, great area for the kids to play safely

wifi no good in room

exclusive free parking. good facilities. easy access to highway and madrid via metro

the bar closes too early.

plus served from the bar but with very little choice…a pity because everything else was great

normal value there is no refrigerator and no room service so you'll never get cold drink and the bar closed very early and its too far from the rooms and no body will bring you

lovely staff, especially the dominican lady at the bar she was delightful.

pool closing from 14-16hs during the summer is non sense

late check out, free parking and 24 hr front desk

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

plus laundry facilities

the bar food and coffee were excellent

free underground parking, an adjacent shopping mall with a supermarket

the gym had all we needed for a morning workout

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, etc

wifi on the first night

very attentive, very clean hotel, free underground parking, next door to train station and metro

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

we had a great stay there the bar in the

noisy room just above the bar in the evening and the breakfast room in the morning

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

the lady at reception was very nice and allowed me to early check in.

room service or restaurant on a friday or at weekends, seriously this is meant to be a four star

good parking albeit outside

was very disappointingthe bar at nights was not open

do i start no help from reception no food no drinks bar no room service no breakfast in room even though these are advertised on booking

everything was very clean and well maintained, the staff was joyful and the free parking was a huge plus

transportation; nice, little cafe on premises with very good service and good food; availabily of laundry room

there was no restaurant or bar in hotel or around it

there is no bar facilities on a sunday, the showers are far too small.

she helped us a lot of times and even ordered us a food upon our arrival when the hotel's bar was closed

self-service laundry is a such pleasant surprise

food and drink available readily in bar area

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area;vending

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

new, the mattress was comfortable, the shower had nice pressure, the pool was refreshing, the breakfast yummy and the stuff helpful and kind

at the time we were informed we could use the pool even after checking out

used the swimming pool which was a welcome relief from the heat

amenities: the swimming pool was closed

wifi was useless and some plug sockets didn't work

wifi was a bit temperamental.

bad wifi

i requested early check in through the app and they were able to accommodate me

location is good and close to parking. receptionist is helpful with early check in.

there is lidl, a bar and a fast food restaurant just opposite the hotel

the comfort of the room, bed and excellent breakfast

there is a 24 hr cafe across the road and a supermarket too and the hotel also has a bar you can get a coffee or drink at in the evening

confortable room, clean room, excellent employees and great breakfast!

toilets were clean and room service was prompt

tiny bar in reception area was insufficiently staffed and equipped

wifi did not work with pc.

tv wasn t connected to the wifi of the hotel and didn t have youtube couldn t chrome cast

e supermarket

the pool is part of a private spa, hoy must pay 25 to go in

hotel was amazing, near of everything we wanted to visit, with parking space and good breakfast

the bar staff ignored us while he chatted with someone.

no wifi in the room. other guests were very noisy

bar open until 11pm

free wifi signal was good

when we came back from touring there was a bus load of kids checking in and we got worried about noise and breakfast in the morning but they were very

no tv stations in english language room service not available before 20:00 hrs

sockets, lights, wifi and tv but we never turned the tv on

and they provided an actual crib, not a travel fold-up travel crib, along with a little kit of kids shampoo, lotion, toothbrush - a nice detail

no restaurant or room service on a winter weekend. bit of a hoof into town.