the wifi was inconsistent and slow

ly cream available) parking directions navigate you past buildings to get to parking lot -

there is free parking in front of the center, and it's near a number of restaurants

parking lot was full

the lady who is in charge of the bar on the weekends is a delight

pool closed for maintenance

and the pool was not open

gym was closed, pool was closed, paid breakfast

the pool is closed.

pool was not open, but not a show stopper some fixings in the room a little old, dated or lose

breakfast was a selection of bagels,cereal,yogurt etc

very generous self-serve breakfast including unlimited orange juice + free coffee 24/7.

better choices for breakfast would have been nice

i did not have breakfast in place

the breakfast was great kids were happy and they had my favorite bagels (cinnamon raisin)

loud enough to wake the kids

but wondered why when i asked at the desk then woman said there really isn’t anything for kids to do here

great staff! allison at the bar was excellent!

there were two restaurants and a bar in the hotel

bartender and bar were fun way to end evening

the wifi didn't work at all in the room.

water park not having towels the kids were freezing shaking crying because there was no clean towels and the agenthe girl that i

difficult to connect to wifi. kept losing connection.

kids enjoyed the water park

we didn't have room service, i had to ask for towels, coffee etc

is no room service and as a girl it was really hard to get ready in the bathroom because of the dark

would have also loved room service as an option but that is more of a luxury and not a need

nice rooftop bar and restaurant

the roof top bar has a great vibe

i liked the room service and the location. the shower was absolutely amazing and i loved it.

, convenient access, early check in and although we didn't use it - the ability to check out up to an hour later without

had a shuttle car to help get to other things which was great

nice room and location. the staff were nice and the bar downstairs was nice.

i would definitely come back with my husband and two kids to this location

everything was great. my kids enjoyed the pool. we are in the hotel. very pleased!

beautiful landscaping, small laundry

customer laundry area in the basement was a dirty mess

so clean, amazing pool and gym, halloween decorated which i loved

good location to explore the area. comfortable rooms. nice gym and pool

the indoor pool was super clean, warm and there are towels poolside

great location - great bar - great food

the location was in good proximity to salem. the desk staff and bar staff were very friendly.

the room was great. everything was clean. my kids loved the pool.

pool closed but gym was open. didn't make sense. my kids wished they could sw

spacious / pool /fitness room /starbucks/ outside patio with fireplace / easy to find!

breakfast was delicious

the small bar area was a bonus

the breakfast was fresh and delicious and the drinks at the bar was a nice touch before going to dinner or bed

complimentary coffee and tea in the afternoon, breakfast was good with a wide range of delicious food

the room was cozy with the pool right outside

breakfast was awesome

plus it had a kitchen area so it was like renting a small efficiency apartment

good location for uber trips into salem nice to have a suite and kitchen

the breakfast was great

everyone was so friendly the only negative was we were traveling with five kids and the pool was closed we had the option to use the pool next door but that was a cold walk

was so complete and good and the staff in the kitchen was very friendly and funny with us

much all good was kinda crowed on the pool area and had a lot of young kids with no adult help but other then that all

i like the gym, the pool, and hot tub.

breakfast was great daniel and sharon were amazing with my kids

great rooms, clean inside out. very friendly staff, reasonable breakfast spread.

two nights, kids running up and down the hall, screaming, at 11:30pm and no one answered front desk or guest

pool was murky and there was clumps of hair around the outside of pool

with migrants with lots of young kids in the hallways with room doors open and tons of trash outside the room doors

pool

staff was very accommodating and generous with a late check out

it’s beautiful, spacious, quiet and cozy

there was no room service, when we returned from our outing the room was not cleaned and we needed to ask again

ear everything in the room next to us, kids with tv on at 5 in the morning and parents talking loud

missed the room service

they have a great bar and grill right

friendly and helpful service at the front desk and in the breakfast service.

balconies, great bar staff and housekeeping, dining on site, indoor pool, management/desk were extra helpful and accommodating when i had a late check in and mistaken

the pool was open a little bit more (either earlier or later)

guests, free parking, friendly accommodating staff, place for family to sit and gather around the pool

not to like, pool, hot tub, bars, restaraunt

balconies, great bar staff and housekeeping, dining on site, indoor pool, management/desk were extra helpful and

breakfast, gym, room size & keurig in rm

it was clean and friendly staff. also allowed me to have a late check out due to my late flight.

there is also a pool

wish they leave pool open longer

loved the location, clean rooms, hot breakfast, and the pool.

beautiful view of the lake and nice breakfast in the morning.

booking so the stay was amazing the staff was great even though i didn't attend the music and bar was great vibe you could hear through the hotel but it was a good

view of the frozen lake ,good hot break fast,clean an confortable room,plus i side facility nice bar with live

i left before breakfast.

the staff the open bar and the cleaning staff in the morning were all polite.

ordered in breakfast from room service, was delicious and arrived quickly

ch nicer than beach in back of hotel)

everything! friendly staff. great bar and restaurant. location was perfect. lots to see and do.

shower could use a lower shelf for kids

lovely fish restaurant and lively pool bar all on site

the staff was excellent, plus continental breakfast, free wifi, a pool... yes please.

super easy check in and staff explained breakfast times and etc. well.

wifi was really good

the breakfast was pretty good. free parking definitely good . the staff were phenomenal.

lumpy beds, no hot breakfast, location wasn't great

bar in lobby 5pm-2am - music uno restaurant 15% show

the sushi bar and the bar in the lobby. i did not llike the treatment.

the bar was unusually high-priced for a drink

bar and onsite restaurant was wonderful,staff exceptional from check in to departure,and the

shuttle drivers coming and going were helpful and friendly

the ‘complimentary’ breakfast things running out at breakfast, even the coffee (pictured) my kids aren’t fussy about food but they just gave up with the breakfast pool cleaning sign was up

location - free breakfast excellent restaurant

to t train, shuttle from airport, and fare were great

gym room temperature was set way too high, maybe staff try to prevent us for use it

plenty of food, good selection of food, clean gym facility and pool. overall clean room.

holds luggage and early check in much needed

pool closing hours pool towel are small. room tv could be a bit larger

it also has a self-operated laundry room which is handy for washing your clothes

the breakfast area was large and the added breakfast bar area was a nice addition to the table area

the gym could be bigger with more machines.

the matador restaurant

pool closed to early and that sucks for us night owls who like to relax during late hours

rooms were very clean, they had a heated pool for the kids and bar for adults

the restaurant and gym facility

good location, clean, nice gym.

the bar was also a great place to watch the baseball game

friendly staff clean rooms nice pool.

early check in made it possible to get lots of rest after several nights of little to no sleep

how small the bar was

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport tvs

breakfast pool gym clean rooms . close location to family & friends homes

i would have loved more christmas decorations. inside and outside. bar wasn’t open

comfortable beds, delicious breakfast, sound proof walls, gym and pool where pretty cool too

great location, quiet hotel, friendly staff, nice gym and pool. ample parking, beds were comfy!

breakfast was good especially help yourself and seat yourself

the pool and gym were stocked with clean towels

room was exceptional, very clean and loved the surprise of having a kitchenette in or room

breakfast was hot and very good everyday

pool was great

comfortable beds, kitchen was nice .

booked for the pool, but the water was cooler than bath water and a bit too cool for me

only thing i loved is that boston sports clubs was right next door, such an amazing gym

the gym was very tiny... and only had one elliptical

the friendly service and a hot breakfast.

breakfast was great

the machine in the gym didn’t work very basic breakfast

nice breakfast selection, my wife liked the yogurts machine and fresh fruit.

everything went excellent, and my kids love the experience

breakfast during covid was an unexpected bonus, since many hotels are not doing this

wished there was a way to order in room movies for the kids and a microwave in the room would be an added plus

spacious room, modern and clean hotel, free shuttle to the airport

beautiful facility. great breakfast. airport shuttle.

modern new hotel. nice breakfast. good gym and pool

the convenience of the full kitchen was really nice

bathroom, comfort bed, swimming pool

efficient check in, friendly staff, comfortable clean room and timely shuttle to logan airport.

felt bar area and dinning room felt unwelcoming not much warmth

location airport shuttleextremely helpful staff.

pool was not stocked with towels and hotel details were not given at check in

loved the snacks at night, bar in the hotel

the gym the location

i enjoyed the pool and the walk into rockport

the indoor pool is very large and by far the cleanest pool i have stayed in at any hotel before

would have liked to see scrambled eggs at breakfast instead of just waffles.

kids loved the pool

the kitchen had everything you needed for the stay

gym and pool also

to airport with shuttle every 30 minutes, onsite airport parking, onsite fast ev charging

the gym and pool, all areas were well maintained

the shuttle from and to airport was great

the pool

the lobby was pretty and they have a pool, gym, and laundry on the same level

fitness center updated rooms fireplace

comfy beds, ac worked perfectly, great shower, pool was by reservation for an hour which was awesome

pool being open was not listed when booking.

warned us about renovations and pool issues, but did not affect us

there is a salt water pool, but it was too early to take advantage of it

salt water pool was also

had to get used to the salt chlorine in the pool.

steps into the pool...

pool was nice

the buffet breakfast was good but the dinners were over the top

didn’t get breakfast because we booked through your website bookings

quaint new england inn. good restaurant and bar area. good view and places to walk.

delicious breakfast. a sea view you could never get tired of.

didn't use but customer laundry center and business center looked great

the lobby bar and restaurant has a great caesar salad

shuttle was ready to go at 3:30am and got us to the airport nice and quick

just needed a place to stay near the airport, but really found the amenities to be awesome - the bar and restaurant was well staffed and really fun, loved the gym and little pool and my room was

nice new hotel and good gym. great shuttle.

since we couldn't get in our car to drive or get our kids' car seats out, we missed thanksgiving with our family

great front desk staff great bar tender

wonderful breakfast, the room itself very confortable and clean

breakfast was perfect & just enough

stayed in two rooms with 4 adults and 5 kids age range 10 month to 13

we didn't cook but the kitchenette was handy for late snacks and take out food

very large room with kitchen

food,kitchen inside room

the breakfast bar was also exceptional

i wish the kitchen had a pair of scissors.

the breakfast was good and was included in our room price with booking

should ask for id at all times at the bar area and front desk to make sure they have te correct guest for any concerns or purchases

i loved the gym!

close to airport restaurant and bar on property shuttle service

i enjoyed the accommodations, especially the swimming pool and the gym and the beds were comfortable

clean, comfortable room. amazing hot breakfast buffet!

favorite thing about this hotel is the gym

the bed is very comfortable. room service is awesome. great location.

kids didn't eat free

actually had everything it promised : a pool and a hotel

coffee maker in our room was on the fritz, but not a problem since there was a free coffee bar in the lobby

timely shuttle, comfortable room, on-site food really good

the bar staff was very friendly everyone was very informative and attentive.

the bar staff and front desk staff were very friendly and efficient

didn t note any room service

breakfast was good and nice to have it available and to have coffee

best breakfast (without fresh eggs) i’ve ever seen

left early, but took a breakfast sandwich with us

the onsite gym is available 24 hours

free wifi and pretty good and ample free breakfast