location, friendliness, pool and facilities.

the gym lacked equipment. steam room was out of order

free wifi well sign posted in hotel menu ect scan codes

room was nice and spacious, wifi was good and free to use.

to pay to use the gym & swimming

wifi is free fast and strong connection

sky tv sports not a area set aside for kids with some boardgames, books, jigsaws and colouring activities like in some other img

hotel we went swimming and used the gym facilities breakfast is very good with a good selection

pool, staff and breakfast.

top breakfast, good location, great staff, good gym and pool

only used the breakfast bar and that was good as it was hot

frm receptionist to bar staff was excellent amazing customer services

location , ideal for liverpool and southport , good parking onsite ,good pub just across the car park

room service facility at least until the kitchen shuts

time within 45mins room service knocked on my door whilst i was sleeping to see if they could clean the room

checked us in to a pirate themed room which wasn’t expected, it was a pleasant surprise the kids loved

location is so peaceful after a busy day and the bar area and restaurant were a grea5 place to relax

kids bedroom with tv exceptional main bedroom and

no kitchen facilities in accommodation & we ordered a cot but arrived too late at 9pm

my fourth time here me and the kids love it here staff couldn’t be more helpful thanks again x

pool was small..... too many children.

great location parking and hotel

from house keeping to bar staff including breakfeast hostess are fantastic, vicki is lovely

in my case the evening meal was limited to bar food but was nice enough

the spa is a good option to have but it needs more maintenance in the changing rooms.

breakfast lovely

limited and uninspiring alcohol selection in bar lack of water in room

atmosphere as you come in lovely bar and restaurant facilities nicely spaced out seating very comfy bed very quiet at night and fab

requested an early check in as i was staying for a colleague's wedding being held nearby

the hotel is suitable for all abilities and includes a small gym

wifi speed was none existent

friendly clean place, nice bar and excellent food

bedroom and bathroom very quite and very warm room, excellent menu and well stocked bar very helpful and friendly staff very enjoyable experience

and could of done with more info in room eg menu and wifi code

well set up and again parking was great

the flexible late check out, it was quiet and staff were friendly

the gym was nice and air conditioned, the bar area was very nice and the room was great

also had a couple drinks in the bar which was lovely

the gym was nice and air conditioned, the bar area was very nice and the room was great

nobody at the bar to check in for quite some time on arrival.

alarm going off at 1 in the morning, kids running up and down the hall at 6 in the morning only had 4 hours sleep, not happy wouldn't

we were already changed for the swimming with my 5 year old and in the pool before anyone told us kids were not allowed until 9am

room service was only available from 5-11pm

place been couple time know staff very helpful an friendly food is lovely room service great get time alway on time defo be stay agen great place just to sit back

room was lovely, having use of the gym was an excellent bonus

plenty of parking too

pool area was a bit untidy, sauna wasn't working and small kids were running around the spa even though the sign said that no kids under 16 should be there

the breakfast was excellent and the spa was good too

on breakfast floor, due to kids

the bed was comfortable, the staff were friendly, the breakfast was ok, the parking was good

all the rooms have wifi, it tends to go slow at unpredictable times (very early in the morning) which is frustrating (+) tv and wifi in the room (-)wifi in my room was rather slow, everything else was fine. (-)no wifi connection in room (-) wifi in room was terrible (+)mock spanish exterior lovely. car park. lovely hot water bath. free wifi (-)the wifi was very patchy and frequently dropped out. (-)wifi was patchy, bathroom dated but adequate, no lift (+) the tv worked well and there was free wifi (-) poor wifi

clean and comfortable, we had the suite which was lovely an big, room service for breakfast was a huge plus, lovely bar, super friendly staff

breakfast was lovely, fresh cooked pastries and a full english

00pm reception lady was lovely , bar staff were great lovely sitting in the outside area at night atmosphere was great bed was so

the hotel the staff an breakfast

felt welcomed, lots of room..staff was lovely and as a family. kids loves this.

bar staff waiter and reception staff are very helpful and friendly and very approachable

when we got settled i went down to talk to reception about the restaurant and the spa they mentioned on check in

we also really enjoyed the on site bar and restaurant which offered amazing food and drinks

say anything bad about my stay at all lovely breakfast the grounds and restaurant and bar area are fantastic especially if you like period

ad to ask) no menu in room or information about restaurant opening/closing times or

good car parking facities

wifi and tv in room

plenty of parking

the parking was a little chaotic, and there was no disabled parking

good location. lovely pub. bar staff friendly. food excellent.

great bed big tv quaint old bar area. nice bathroom great location opposite station

bar closed a little earlier than i had been told it would

one of the staff members offered to charge our phones at the bar when the plugs in our room fused, which was helpful

unfortunately we were too late for food but later on enjoyed the bar facilities

not enough gluten free food available for my wife. bad wifi signal in room.

breakfast- full english & continental was wonderful friendly staff lovely rooms, bar and restaurant

excellent room service and friendly staff.

lady who checked us in was really helpful and friendly, got us early check in and was happy to sort our

the staff were friendly and helpful, car parking easy good bathroom ,large bed,

bed was clean and comfortable and plenty of onsite parking

location right next to town center and parking

very large secure parking area on site

staff very friendly and helpfull. good wifi. cheap

im a repeat visitor here like location,staff wifi

we could've eaten in the bar but chose room service

slow service at the bar but there was a wedding on but only 2 serving.

the gym seems to be closed at weekends which was a shame

poor quality of sandwich ordered at bar

for us as we go out and meet friends and like to be able to drink, nice efficient hotel, easy parking, quiet so can sleep, second time here so obviously it's ideal for what we need

will do there best to help you, breakfast amazing, always stay here when i go out with my big kids highly recommend the pkace, inside quite stunning aswell , try it out

breakfast really good

the only small thing i woukd change was there was no hash browns at breakfast.

also great unlimited use of the ev chargers for

close to a laundry

had a g&t in the bar shortly after my arrival

there was a lovely young lady behind the bar and an older lady both of whom were extremely kind to me at a difficult time for me, thank you

i liked the hospitality and the interior decor of the lounge bar and function room.

lovely bar and restaurant, breakfast was lovely

were informed that the coffee machine would be available in the bar from 11:00

fabulous bar and restaurant great food

due to us travelling from a distance they also allowed us the opportunity for an early check in, which was more than a lot of properties and companies have offered us previously

bar had loads of real ales to choose from, excellent

toilets in bar area by door not very clean & only 2 but these used by visiting public & kids

outside a pond, football goal, zipwire - kids enjoying themselves

at the pub/bar pillows was not comfortable in sauna /spa was an irresistible smell ud83dude36 ud83cudf2b loud music until 01ud83dude13 1 hour of

friendly staff, happy to show us round the facilities and provided an out of hours continental breakfast for our way to the

banners and decorations under our beds, would have liked a fridge when travelling with baby and kids for milk

they should provide bathrobe to costumers who paid to use the spa facilities!

the room service charged me for a drink with my food but didn t bring it

excellent selection at breakfast, very good gym and pool facility. staff attentive and friendly.

lovely staff, very helpful. pool, spa and gym were fantastic. comfortable room.

there's strong wifi, a large car park & kettle in the room

good , swimming pool and gym good loads of parking perfect location quiet yet near what you need

too much chlorine in pool and jaccuzi

very clean, bar on site, staff very helpful

lady behind the bar and counter was lovely

due to no fault of the hotel the bar was closed on the thursday night.

wish bar was available till later

own bar too

nice clean pool area, good gym

was no room service and no one told me until i went down an hour later to get a bucket with ice then i was

nice big hotel, bar and restaurant nice, staff very helpful.

the car parking fees are not clear enough

cost of wifi

pool & fitness area was very good

was no spa available, the pool was closed down however this was not stated anywhere when booking

gym is well equipped and modern, working area in lobby with cafe was useful with very friendly

leisure centre was really good nice pool and gym

friendly staff, clean rooms, bar food good too. didn't have breakfast

gym and swimming pool were excellent

there is a swimming pool without any additional charge unlike in other places, you can use facilities even after check

wifi was next to useless

pool now out of action

breakfast is always a treat

hotel friendly for pets and wifi for free

i was asked if i would like to order breakfast, i did and received a discount for early booking

rong) wifi and easy parking

early check in was available at no extra charge rooms were clean and

the excellent cooked breakfast and the helpfulness of the reception staff

paying 15 dollars for an early check in the room was already empty

was not included in the price and paying 3 for room service every time which put me of ordering more food and drinks

room service was excellent and quickly

good breakfast too

loved everything apart from the breakfast not being warm/ hot

bar service etc was great

room was near the spa and there was a slight smell of chlorine, but perfectly acceptable.

wifi wasn'the that good

stayed here because it was good price to use the pool and spa but unfortunately when we arrived there was a sign up saying the pool was closed which if i had

very clean place and very good value and bar prices good

5 times to try to get room service as i just couldn t get hold of them

room service was lovely

very good gym

tv in room suffered from poor reception which also applied to the in-house wifi connection which kept dropping out

wifi was good, staff were friendly, food was absolutely excellent

friendliness of the staff they were all really nice kelly in the bar she was so lovely and can't wait to stay again would definitely recommend to friends and

nothink maybe bar shutting early

parking facilities, staff helpful and friendly, room clean and comfortable, breakfast great

access, plenty of parking, all the staff were friendly and went the extra mile, to make our wedding day

large parking,place to take dogs out room fullfill.me expectation

room service charge 6 to bring food to your room, free if you collect yourself from bar.

gym: pleasantly surprised - the spec was certainly above the normal levels you'd find in a hotel

great room,close to the pool which i used twice. freiendly staff.

plenty of parking spaces

clean room, wifi signal was also good

was on the ground floor near the gym and we were woken first thing in the morning by visitors parking outside our room and going into the gym

food and room service was excellent.. amazing shower

adjacent to m6. very comfortable accommodation, spa facilities and good restaurant.

the parking was limited as a result of the event.

clean and good facilities and bar staff were very friendly and helpful

comfortable bar area for evening drinks

the funky pictures on walls in bar and lounge, bar staff and reception staff were lovely, refreshing to see young adults who like

lack of alcohol in the bar for cocktails, not alot of choice of cereal

were lots of kids there running around and doing gymnastics in the reception / sitting / eating area

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

the pool and spa was brilliant very clean and therapeutic

great location and fab late check out time

i loved the spa faclijties

the breakfast was excellent

modern and spa facilities was an added plus

the bar staff was great breakfast was excellent

we were there for a party which was only downstairs so it was convenient, bar staff were lovely during that also

they accommodated an early check in and help was given taking our luggage up to the room

the bar and resteraunt is perfect with tvs in every section to watch sports

great stay, really enjoyed the buskers night on in the bar that evening.

jack and jack go above and beyond to ensure you have all you need after hours, should you need room service, a drink from the bar, a taxi or anything else

the playground outside was fun for the kids

food from room service although arrived promptly was very dry & over cooked

the small gym was a great addition

she gave the kids soft toys which were a massive hit and she helped us get additional pillows etc for the kids

breakfast was incredible

staff in the bar were pre-occupied talking to each other and with their phones in their hands

have been nice to be able to take a walk on the fields but we re being used by people playing golf

one rump steak served in the sportsbar the last day after a golf round.

great location, close to city yet rural. great facilities - spa, golf course and leisure club.

food and service in the bar area was fast

the staff and locals in the bar could not have been more friendly and welcoming

bar area very stylish and good selection of beers

clean hotel with cosy wee bar attached (nice choice of beers) staff were very helpful (in particular jennifer)

built attached at the back of the pub aesthetically done to blend and far enough away from bar so no noise transfer

t the main restaurant menu) more seating in the bar area when meeting family for a wedding there was not enough seats for people to sit down

and was great room service 10/10 through & through

we had room service breakfast for an additional 5 per room tray charge and it was lovely and hot with

would have like a little more seating area in the bar area

it was a mile to the mere golf course so perfect location

bar did not have bitter/real ale

quiet clean and the beds were super comfortable the bar and waiting staff were amazing

breakfast is an amazing choice of both continental & cooked & portions are good sizes

and polite staff, very comfortable bed, fabulous facilities and great value for money breakfast

staff and management, very attentive and lovely breakfast and evening meals, compliments to the chef

i had someone helping me move my bike into the car, the room service was fantastic and they also called me to check to make sure i was ok in the room

wifi was spot on, could even watch netflix which is rare

recreational facilities - gym

had access to the gym although i didn t use it it was good to have it there

my only criticism is the uncomfortable pillows - and the room service meal was not particularly tasty

nice location. had gym and food was nice

we ordered beds and sofa for kids. sofa was not ready, pillows and duvets missing for kids

use of room keys to get into gym at the times that suit us

staff were helpful! bar was great and breakfast was good too!

bar was well stocked and staff were nice

we enjoyed a lovely meal and a few drinks in the bar

when i expressed my disappointment at reception, i was told that they were mainly for kids

retail park just around the corner if you're with kids and wanting to grab dinner away from the hotel

kids in room above sounded like they were going to come through the ceiling, ramg reception when

lots dog around ,dog in restaurant ,dog in the gym with kids

location was perfect for us and the grab and go breakfast was a good inclusion with late check out time

staff were really nice polite and welcoming i loved the way they had a bar and restaurant on the grounds of the hotel albert's it was really nice for drinks n food n for

if going for a relaxing break or with kids it is very comfortable but not somewhere i’d stay as it’s purposeful, really nice but

accommodating with early check in

brilliant restaurant and bar nextdoor

lovely looking hotel with plenty of car parking space

could not connect to wifi.

very specific about what you'd like in what quantities)

nice bar and bar food

excellent parking facilities

good disability parking, safe and secure

conveniant for amenities and ev

wanted gym timing to be a little more flexible/longer

clean , tidy and staff were great and bar there too so hspy days

the little gym was great to do a quick session before i headed out to work in the morning

excellent breakfast but evening meals were too pricey not good value

tdoor pool and jacuzzi

from reception to the bar were polite courteous and helpful and also a special mention to val breakfast manager,who was attentive,cheerful and couldn't do enough for you

spa but my son could come with me

we were a large family group with lots of kids with us and all staff were fantastic with us, particularly val and the team at breakfast

the room was for 2 adults and 2 kids the sofa bed wasn't made and when i went to reception to ask them they said did i want it made

had a fantastic stay at park hall resort and spa

the spa facilities

only thing was the axcess to the spa facilities, which was hard if you are disabled and can't climb up and down the stairs from your

so had to keep walking back to reception with my kids which wasnt great

really good location. comfy beds and very clean room. easy early check in.