sauna rooms, pool and hot tub was great and really relaxing

pool and bar and very helpful

tv and wifi were excellent

was wonderful except for the room service

the breakfast was excellent, with many options.

everything on the full english breakfast was good except for the tomato which was served cooked but cold

staff were really helpful when we needed an earlier breakfast and made it no problem at all, in lovely

i booked into the fallen angel spa with my mum, we had the most amazing treatments and delicious afternoon tea

the place is beautiful lovely breakfast the room was

we also really enjoyed the on site bar and restaurant which offered amazing food and drinks

was not 24 hour room service they wouldn t serve us in the bar because we hadn t reserved a table

was spot on and the bar was nice to have a drink in before bed

great night away for work , plenty of parking and friendly staff

not so much as didn't like, but vegetarian breakfast could be improved but hey i didnt starve.

ich is always a bonus)

plenty of parking

ad to ask) no menu in room or information about restaurant opening/closing times or

food was good and parking was easy

this has been the first hotel that hasn't charged me extra for room service

the parking was a little chaotic, and there was no disabled parking

staff, especially anne and kate who fronted the visitor reception and bar restaurant service right across the board

good spacious car park, fast wifi

limited numbers of keys which caused various problems for us and it is a shame that they don't do room service

well set up and again parking was great

another person in the bar also had problems with it

super comfortable, set up was amazing for the wedding, so much so i m seeing about having more kids so we can book again ud83dude1d

location not far from the motorway the parking as i drove a big 3

clean and comfortable, we had the suite which was lovely an big, room service for breakfast was a huge plus, lovely bar, super friendly staff

welcoming and friendly staff who couldn t do enough for us, the breakfast was brilliant and the hotel price was such good value for money

the reception & bar area are beautiful, the staff friendly & helpful. the beds very comfortable.

free wifi access, in todays world of instant connectivity this is not really appropriate

breakfast was wonderful

didn't sleep a wink due to crying kids next door

hotel everybody was so helpful and it was great to have use of indoor swimming pool at david lloyd breakfast was good

only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before

free parking and free wifi

hot breakfast is served from

location and our room had a view of the runway, which was good for the kids to watch the few planes there were, taking off and landing

no cooked breakfast and no room service

we had a view of the airport and kids loved watching the planes

massive bonus , with accesss to the pyramid pool ud83cudfca gym and sauna , jacuzzi 24ht bar , seating are downstairs , have a nice quiet drink or , outside ,,

friendly staff and very prompt room service

great hotel, breakfast and free parking as well ud83dude00

great location parking and hotel

the pool and jacuzzi

clean. comfortable room with good wifi. staff were friendly.

gym: the concept 2 rowing machine is in need of a service; it's flywheel is probably very dusty

staff great ,spa lovely ,and room was probably the best i have ever had

the spa facilities were very good, the pool was lovely and warm

the pool/spa facilities were lovely, and we enjoyed a few very relaxing hours here

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

comfortable bar area for evening drinks

good facilities like bar and

lack of alcohol in the bar for cocktails, not alot of choice of cereal

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds bradford airport for a holiday to bulgaria

the wifi was slow and intermittent where our room was

wifi signal poor . pillows poor but didnt ask for replacements would stay again

would have been nice to have good local bottled ales at the bar

staff were very friendly and the room service was done to a good standard

check in staff great rooms big great bathroom breakfast very good good selection bar prices good will definitely stay

young guy on reception and bar extremely helpful, polite, and friendly

fine for one night just to sleep, good price and free wifi was handy with the

needs free wifi as standard

also the breakfast was excellent in choice value and cooking

hotel friendly for pets and wifi for free

a nice bar area too

very clean, in a great location, 15 mins from the airport, nice bar and nice friendly

a great little bar and breakfast was excellent

exhibition about stuart sutcliffe the original bass player in the beatles in the bar and up the stairs

the bar is well stocked and offers a good selection of draft beers, etc

staff gem of a pub/ restaurant plenty of staff behind bar for the busy football days

very good value for the money and very friendly staff, same for the bar and restaurant

welcome, clean property… access to bar easy and great food and drink selection

staff, the bar downstairs is great

(a quick word at the bar and we were sorted out in a very polite and efficient

wifi was slow

good value for money

the staff offered early check in without any cost

the hotel bar is also really nice, and the drinks are reasonably priced

room service excellent

being above the pub was a great experience and the staff in the bar were wonderful

room in a great location for the liverpool match and the bar staff and people in there were so welcoming, special mention to the cleaner she was lovely hope

lovely bar and rooms were very clean and well maintained

pub and lovely rooms above the staff were excellent and very helpful and polite the bar is within 5mins walking distance from the stadium free parking around the pub but if you can

the staff on the bar are so friendly, their hospitality is the best we’ve ever had

to anfield, had a bar, friendly staff & owner, comfie rooms, good value for money, free parking

free parking and quiet location

member of staff was very accommodating, especially with the kids, and ensured we had everything we needed and felt welcome

home from the minute we arrived and were greeted on the door step really great atmosphere in the bar area downstairs

the shower wasnt very good. there wasnt any eateries in walking distance for kids

wifi wasn't available for the whole stay - error message 'no internet connection'

decor, the extra wide and super comfortable gym, excellent service and very friendly staff

we also had room service for dinner which was delicious

fridge is always a nice to have in a room of this standard, no room service menus were available due to covid restrictions, im guessing however; would be nice to

gym facility very

everything about the apartment, really clean, comfy beds, stylish kitchen and living room, everything you need and want for a self catering apartment, iron,

the only bad thing is the weak wifi in the rooms.

wifi not always available in room

got an early check in which was a bonus

kitchen had enough stuff for two

and outside area, what a joke, we couldn’t get in the dining area because of a party with kids running around and when we did go outside on the terrace we were asked what we were doing

excellent bar and outside area

everything. especially the bar and the little football pitch.

staff were friendly and very helpful allowing us to get an early check in to attend a local event

was amazing everyone was kind and helpful and the family room we had was absolutely amazing the kids wanted to stay longer

looked jaded and unwelcoming castaway bar understaffed leaving customers waiting without service, pool table cost 1 but couldn t play due to it being very near the wall

wifi did not work

the bar was very handy and the girl working there was very obliging and working hard

1 barman on in castaways on a very busy night

wifi wasn t great

it's value for money and the kids loved the pool

no pool part of a chain idiosyncratic lift

not ideal as i'm 6ft2 ud83eudd23ud83eudd23ud83eudd23 and everything was card including pool table

great and large rooms, special room service, and the breakfast is delicious.

the staff allowed us to pay for a late check out and leave our bags with them while we go around the city for a few hours

bar area really nice

great location beds were a bit hard. gym could do with higher weights

could have been more gluten free options on the kids dinner menu and main (adult) dinner menu

and pubs close to the hotel, great staff and amenities, we arrived at 11am and they let us do early check in without pay more,

lovely relaxed night... great late check out too..

staff really accommodating. facilities and breakfast good.

was perfect except for the woman managing the breakfast buffet on my last morning there

gym needs improvement.

excellent location in the city centre. good value for money with a well equipped kitchen.

location and facilities. gym and laundry were a bonus!

good gym equipment

room is lovely and the breakfast is very good value

there was a very nice atmosphere all around the hotel, in the reception, bar and breakfast/restaurant area

the room service menu didn't work

despite arriving 3 hours before check in they allowed an early check in

the bed was very comfortable, and the breakfast was very, very good

it was a lovely quiet hotel, used the mini gym on site which is fine for a weekend

child friendly in the bar area, there were even games for the kids to play

wifi should be free and much faster

breakfast was great and staff lovely. bar and restaurant area lovely too

beds were comfortable, pool was small but the kids enjoyed it

liked the gym facility

the expensive tariff for an early check in

oom service)

it was a bit of a shame that i was unable to get an early check in but that is just a minor thing really

it was great that the pool was open so late that the kids had something to do before bed

you as xbox and pool table in the reception but this was also not there when i arrived and the bar and restaurants were closed and not offering this service

location was perfect for exploring liverpool with 2 kids

great location and friendly staff. pool and gym were great.

the football was on in the bar and th xbox was a hit with the children

unfortunately the pool is for over 18 only which was a bit dissapointing.

no late bar and drinks via room service were cans,

the bath was a huge spa bath with rain shower and the beds were extremely comfortable and the whole room was spotless

allowed us to leave our bags in at 8am and early check in…which was a life saver after our horrible experience with our previous

room was great for 5 of us and kids loved the jacuzzi bath as well

of the city, everything is in walking distance, shopping in liverpool1, museums/ albert dock / bar restaurants

too warm in reception and bar area it is cosy but just a little too warm

we loved the spa bath and space in room

fab staff, great breakfast

no availability for early check in and late check out. check out is too early at 11am

staff from the reception, to the bar staff, the cleaner's, where all very helpful, a credit to the business

olls) for a family. wifi wouldn't connect

gym didn t open until 7am which was too late.

negative thing, but i believe it was just for these days we stayed, that the wifi in our room didn't work

the gym was small

perfect location. big room. spa bath was great.

rooms, staff very friendly and accommodating, plenty of fresh towels, comfy beds, huge tv, bar downstairs seemed busy and backs off onto a busy alley full of bars /

spacious rooms, great location to matthew street, spa bath, great staff at hotel… and bar area

they have took away the bar from the hotel which is a pity as we wanted to have a drink and watch a football match

good location for shopping and bars if you are a beatles fan alot of live music

very welcoming staff. well situated. very clean. breakfast was very good food hot. thankyou

helpful staff and nice rooms. the gym was an added bonus.

great stay and gym was a bonus too

room service was top notch ud83dudc4c

loved the breakfast. the waffle maker was a real treat for the kids, and delicious!

location, lovely room , great bar lovely staff, our first breakfast was excellent, our second day breakfast was missing lots of

location, lovely room , great bar lovely staff, our first breakfast was excellent, our second day breakfast was missing lots of components compared to the

then at the bar he made sure we were always looked after and was a nice touch that he remembered our names and

information in the room about room service, how to contact reception

50 room service and the person on the reception couldn't tell me what

especially as the gym didn t open until 8 which meant we would lose some of the time slot in the spa

swimming pool and gym being charged extra was a big disappointment

room service wasn't well organised

hotel is not for kids and if you travel as a family- not a place for you

paying for swimming pool

spa was lovely, room was very clean, location was excellent, breakfast was delicious and the

of room plus dining room nice helpful girl in dining room and cleaner who put wifi on for me the meeter and greeter was most welcoming and also said by by he was very cheerful

at the hilton are excellent the staff are very friendly and accommodating, the spa is a must whilst staying at the

having to pay for the spa facilities

room service was only a phone call away

breakfast was well worth the money and so tasty

everything from where to visit in the city to the wifi

is brilliant, and the staff were really helpful when we were calling to request early check in

nice breakfast

nothing major but maybe a bit more info on how to operate lights tv and obtaining wifi etc