sauna rooms, pool and hot tub was great and really relaxing

pool and bar and very helpful

tv and wifi were excellent

was wonderful except for the room service

the breakfast was excellent, with many options.

we ordered room service which was by dennis, he was fantastic, couldn't do enough for us

no pool

more information in the room about the spa times and for food etc

room service was exceptional, especially the chicken wings

room, lovely dining area and little activity packs for kids at breakfast to keep them

the bar is well stocked and offers a good selection of draft beers, etc

location, clean beautiful restaurant and bar area

a nice bar area too

exhibition about stuart sutcliffe the original bass player in the beatles in the bar and up the stairs

hotel with a cute bar area and dining room

on straight away staff friendly made for a very enjoyable shopping weekend and the drinks at the bar very reasonable too would defo stay again

engaging of brain required as he was twittering on about wifi access

staff were very friendly and the room service was done to a good standard

bar area although didn t open till 5 and a decent location right on the bus stops for town, quiet

the lady at the bar last night was great

bar & restaurant to hand

room really good standard, breakfast included with plenty of choice wifi free and works well

we had a view of the airport and kids loved watching the planes

all facilities as ii expected where excellent, breakfast was lovely and ample choice available.

my kids had to sleep in the bigger bed

used the gym - excellent

no towel heating rack.no welcome pack with wifi details.only two large towels.

gym facilities, food was delicious, very quick room service, bed was very comfortable and room was spacious

wifi was a bit temperamental.

gym was pretty good - and was 24 hr great to check in online - easier

staff were very friendly and made extra effort with the kids

location amazing furniture was uncomplicated and stylish . restaurant and bar gorgeous

great bar and would absolutely stay again

restaurant/ bar has big windows onto the street, great for people watching

also like the common spaces and the well equipped gym

we arrived and he was lovely, we got back from the charity footy match and the staff behind the bar reserved us a table no fuss

staff behind bar were so friendly and welcoming

what we was after (5x lads visiting for a football match) i called 2 weeks prior to request early check in which was not a issue

staff gem of a pub/ restaurant plenty of staff behind bar for the busy football days

(a quick word at the bar and we were sorted out in a very polite and efficient

really cosy and quiet but superb location . free toast in the kitchen !

the only bad thing is the weak wifi in the rooms.

signal and couldn't get the wifi to work, probs are own fault tho cos we didnt even ask how to use it and were both thick

staff were really helpful & friendly - the rooms were spotless & there was a nice kitchen facility - would recommend it - we have booked for next year

a huge, fully equpped kitchen diner, decent twin room, and a bathroom though compact, was perfect

i loved the liverpool memorabilia, the staff behind the bar were brilliant.

easy check in comfortable beds late check out bar downstairs

there to go to the liverpool v arsenal game the atmosphere in the bar was great the room was clean and modern and walking distance to the ground great value for

staff are great and attentive. great support on early check in. location is close to anfield

and accommodating our early check in due to early flight even they gave us a better room that ours ease of access with

wifi not allowed to store carton of milk for tea in fridge

wifi wasn t great

and i go quite regularly as i have treatment at the royal hospital loving the fact they now do room service which saves me having to sit alone in the dining

station and all the shops castaway bar was fantastic cocktails was excellent breakfast was brilliant loads of choice staff was

wifi did not work

we had a twin room with the kids,which led us to go from one room to another

some rooms cold bar area was cold for a while.

spotlessly clean. great friendly staff and reasonable bar prices.

hotel features a nice swim and spa area which is so unique compare with the hotels around, as well as its the room design is so

central location, early check in with ease, comfy clean rooms

from the moment we arrived the staff were wonderful, the room was amazing and a 2pm late check out just topped it off

v helpful and friendly without being intrusive, excellent food in the evening restaurant and for breakfast, charming area in very handy location, lovely comfy room

modern ,immaculate bedroom,bathroom,and views

room finish was beautiful and the bar down stairs was fantastically set out very high

d excellent value on this occasion), nice bar area, perfect location

breakfast was probably a little overpriced but kids ate free.

attitude of the young woman managing the breakfast buffet the morning i left was extremely unpleasant

the room has a little kitchen the building has laundry and gym!

good breakfast

room was amazing the room was a good size and the kitchen was fully equipped with everything you needed

offered us early check in and the room was exquisite, and was in the perfect location for

clean great staff great location good breakfast

good bar service nice staff

bar area really nice

managed to get an early check in so could settle before heading out

with wifi connection at 1st but got there in the end

loved that they had a room that accommodated 2 adults & 4 kids because it’s hard to get that

would definitely recommend the hotel and if i stay in liverpool again i will pick that hotel my kids loved

welcoming & friendly, were great with the kids & going out of their way to give them the best stay for their “anfield tour” break

to anfield, had a bar, friendly staff & owner, comfie rooms, good value for money, free parking

excellent breakfast and staff most obliging, always willing to assist.

excellent service. really friendly staff. big, clean room. excellent breakfast.

the bed was very comfortable, and the breakfast was very, very good

debbie the receptionist was very very helpful , friendly and helped us for late check out cos we had stadium tour till 1245 then had to rush back to catch the train

would have liked to see a few free weights in the gym, it was mainly cardio machines.

location and gym facilities. the bar and football on the tv

i liked room service

we couldn t stay long enough to try out the bar in the hotel will try & visit for longer next time & see more of the

size room, very comfy bed, very clean room and bathroom, excellent room service and very friendly, helpful staff

kids bed had black mould

i like the pool and gym bit very well and the room are gorgeous too

lobby is so stylish and the breakfast was gorgeous huge selection of drinks and food

we loved the room service too

enjoyed our stay with kids

great location and friendly staff. pool and gym were great.

was the waffle makers when they were there), staff were very helpful in accommodating our early check in and holding our bags while we finished are day in liverpool

the room was very clean and comfortable. breakfast was really good.

staff were rude, wasnt even give our room number or card, requested a late check out the day after, to be told to check the following morning, the following morning we

the wifi was fast and easy to connect with

breakfast included with room gym room was a real bonus, plenty of free-weights and machines

a shower cap so good to provide one no info on wifi or booklet for what was provided in the hotel, this may have been on email but think a small

how to log in to wifi, breakfast times etc

small gym

bonus point for the location and the gym

room right no new towels or cups even after it was used for tea they had no streaming services wifi was really

as i have four kids it was great to get a room to accommodate six

early check in as was going to a show at 7pm and had a meeting at 12in liverpool check in is 3pm

allowed us to leave our bags in at 8am and early check in…which was a life saver after our horrible experience with our previous

us with free breakfast for the family of 5, complimentary drinks and goodie bags for the kids

site parking felt very secure and lots of spaces even when arriving in the evening

of the city, everything is in walking distance, shopping in liverpool1, museums/ albert dock / bar restaurants

comfy beds, quirky rooms, high quality facilities & breakfast including.

smoke alarm at 7:30 am, no room service or telephones in rooms - overall somewhat run down

the room & spa bath was great!

very welcoming and very helpful, especially dylan that worker on the bar he could not off been more helpful wonderful lad and great fun

the bar next door can be noisy but at 11pm it all shut down and was much quieter.

the match and he was extremely friendly to us and even posed for some photos with us and our kids

you can see the stadium from the front gates of the hotel 10 out 10 definitely will be back, even kids loved it , thanks again

so close to anfield, ideal for young kids.

and outside area, what a joke, we couldn’t get in the dining area because of a party with kids running around and when we did go outside on the terrace we were asked what we were doing

spa bath in the bedroom was great but water went everywhere when had it on & was worried about the

room, clean, loved bath in room so could have a spa bath whilst watching a film ud83cudfa5

quilted material on the walls, dark paint and our room had two (2) showers and a big spa bath

perfect location. big room. spa bath was great.

the bar wasn't open ud83dude02

to the company , myself and my daughter weren t very well and the lady in reception let us do a late check out which we were really so grateful for

the wifi could have been better

access to executive lounge, complementary mini bar, efficient room service, great shower, huge tv, huge bed, perfect

loved the lively bar afterwards & food available until late

overpriced breakfast's and room service! quality of food wasn't worth the money!!

breakfast was superb along with the beautifully decorated dining room, with the christmas

the member of staff told me i would either have to pay 20 early check in to leave my bag or put it in an off site locker

the second day breakfast

the free wifi had good strength and very little lag

wifi a little slow mgmt says that this problem is being addressed

gym a bit shabby.

to everything , decorated lovely for christmas both inside and out , helpful staff and great breakfast

an early check in would have been great as we arrived in the city at 8am.

breakfast was great.room was great

fabulous duvet staf very helpful over late check out

organised late check out with no hassle ud83dudc4c

they have a restaurant and room service, and hotel staff were prompt with helping

a shout out to denise who facilitated a third bed and early check in as we had an elderly member in our group

check in, late check out, plug near bathroom sink, desk by mirror positioned with plugs

i had a really lovely time sitting outside the hotel bar enjoying the sunshine with a drink, looking out to the waterfront

to use the spa/pool - it was an extra 50pp

we also used the spa which was nice

gym was very good

the pool doesn t have any time slots for kids

fickle i know but no toast or fruit on the breakfast room service menu

the gym

our room was not cleaned one day, during our stay. the wifi was very slow.

complimentary happy birthday cake which was a nice touch :) we used the spa facilities for 20

in particular the spa manager who was on the desk when we paid was so lovely

i used the small gym but it was clean and well maintained

hotel was lovely an staff very friendly breakfast was lovely an plenty of choice would definitely recommend

nice breakfast

the breakfast ended to early

is brilliant, and the staff were really helpful when we were calling to request early check in

room was lovely and spacious, the breakfast was average which was a shame considering everything else was so

breakfast was top notch , so much variety , all laid on beautifully and the bonus of a late check out is that you can take time to really enjoy it and have a little bit of everything

it had a nice dining/bar area and included an games area to keep the kids entertained which was a nice touch

room is a lot bigger than expecting, wifi worked well and there is a desk in the room that i was grateful for as working

room service never refiled the shampoo and conditioner dispensers even after i asked

gym was more than enough, compact but everything you needed

wifi didn t work

great bar area

the room had it's own wifi so you never once felt like it was struggling, the staff especially rachel was really lovely

well equipped, clean and spacious great view from room lifts to make access to rooms easier room service breakfast was delicious mini bar average prices for mini

area huge bed with comfortable bedding fluffy towels and robes hot shower easy check out mini bar reasonably priced for a city centre

lovely breakfast as well

early check in 2 = breakfast good 3 = nice room, good view 4 = great shower 5 = friendly cleaning

just a small thing the lighting in the bar in the evening, it was very bright.

the staff were friendly and helpful and the bar area was very comfortable

bar is open until 04:00 am the breakfast is amazing hotel very clean and in a great location for

the rooms were beautiful and the spa bath was great. the staff were super friendly and helpful.

everything on the full english breakfast was good except for the tomato which was served cooked but cold

spa has closed down unfortunately

say anything bad about my stay at all lovely breakfast the grounds and restaurant and bar area are fantastic especially if you like period setting surroundings

came for a spa weekend on rare occasion without the kids unfortunately we couldn’t get in to the spa on either days which was disappointing as