room is amazing and prices are fantastic . breakfast is good and staff very helpful

however not to fault the staff, they accommodated us with late check out time to make up from the terrible sleep

the hotel is suitable for all abilities and includes a small gym

the gym was also amazing, loads of equipment choice and quite spacious

bouncy cumfy beds we got early check in at 12 which we asked for and late check out at1 cause we was getting married in the

pool area was a bit untidy, sauna wasn't working and small kids were running around the spa even though the sign said that no kids under 16 should be there

big bonus, as a family of four with kids aged 15 & 11, everyone got their own bed

on breakfast floor, due to kids

the kids loved it

breakfast was great, buffet style, kids eat for free was an added bonus.

due to no fault of the hotel the bar was closed on the thursday night.

own bar too

my room was one of the closest to the bar area and the cabaret is a little loud, if you need an early night ask for a room further down

the staff very friendly bar staff ann marie

very clean, bar on site, staff very helpful

location right next to town center and parking

ok, smart tvs are good , bed is pretty comfortable, and very usable ensuite bathroom , free parking is a

the very friendly staff, location and free parking.

the location was good with lots of free parking

on site were super friendly and a delight - great parking facilities and super close to town

great bed big tv quaint old bar area. nice bathroom great location opposite station

one of the staff members offered to charge our phones at the bar when the plugs in our room fused, which was helpful

good location. lovely pub. bar staff friendly. food excellent.

some of the bar staff should learn to smile more

everyone working in either the hotel or bar were lovely

great room service and bar/restaurant

wifi strength very poor in the bedrooms which is nt great for work purposes.

kids loved going for a swim after gullivers world and then again in the morning before check out

asked for an early check in and accommodated

breakfast was more than i expected very good, variety of buffet choices.

the facilities ie the pool gym and steam room,

the fact the gym needed up dating and it cost to use the pool

loved the spa and the food in the restuarant

the bar was a bit pricey

didn t work very well so we didn t really get to watch tv as we couldn t connect to the wifi, the breakfast was pretty average and we had to pay 12 each to use the

bar meal ,room service choice of food limited and expensive.

hotel had swimming pool, sauna, gym and steam room

the facilities were excellent with the bar open until 2am and room service available until 9

wifi didn t work in room

at the bar a little pricey and car park wasn’t salted/gritted so was like a sheet of

i was asking why it s not free to use the pool for guests we got charged 10 for 2 kids even though there was a sign saying it s free for guests, the staff ran off with the sign

unfortunately we were in a rush to put kids to bed and do some work and weren t able to be discussing this with staff - although they

30 had to go to reception to ask for the kids to stop running around the landing on

didn't like my view, or the lack of wifi

to say but i felt room service person was a little off when i only tipped 3

no breakfast i left early

comfortable room, excellent value with lots of parking

nothink maybe bar shutting early

for a late check out the night before and was told i can pay fee when i leave, this was not conveyed to

friendliness of the staff they were all really nice kelly in the bar she was so lovely and can't wait to stay again would definitely recommend to friends and

hotel nice a bright, welcoming, staff friendly. beds very comfy. ample parking no charge .

easy parking, clean and spacious room, great bathroom, comfortable bed

great bar area and seating for whatever you intend at the lobby i didn t do this but it looked lovely

found bar prices expensive

parking easy in front of hotel

they even have ev charging which helped me immensely for my forward journey

very helpful and kind staff, spotless room, good breakfast

lovely modern clean hotel. ev chargers on site. comfy beds. breakfast included in stay.

will do there best to help you, breakfast amazing, always stay here when i go out with my big kids highly recommend the pkace, inside quite stunning aswell , try it out

not the best but a minor concern, was better in the bar area

bar good food friendly staff comfortable bed and great shower all for about £60

reminds me of the bar on the tv programme, 'cheers'

they accommodated an early check in and help was given taking our luggage up to the room

we were there for a party which was only downstairs so it was convenient, bar staff were lovely during that also

the bar staff was great breakfast was excellent

only 2 bad things i can say was the beds where very uncomfortable and the price of drinks at the bar was ridiculous

loved the spa and the breakfast

was the number of stairs in the property - fine if you're able bodied, and that the swimming pool was

the pool made it for the kids

small rooms. fitness centre opening hours limited for kids

very clean, helpful staff and gym was good.

they do not have room service but the restaurant which is a struggle to figure out if they do have one (they (+) i ordered dinner - room service (-)didn't know how to call room service no details (+) comfy furniture and bed, nice cool room to sleep in at night, very clean and the room service was fab would def (+) and the room service was (+) the bar is open till late and room service is avail 24hours a day (+) 24 hour room service and the staff were so friendly (-)the price of the room service (-)room service menu limited and club sandwich disappointing (-)the charge of 3 for room service

only weak point was the wifi

free late check out too

lovely to walk into a nice warm cosy bar area

golf course access and fitness

friendly the staff were, the cleanliness, the kids loved the swimming pool overall a really good first stay we are looking at returning in july

pool access was easy and has the added benefit of watching aquafit which my kids loved

my husband s steak, which we ordered through room service was, stone cold when it arrived.

the pillows....... friendly staff, excellent gym and spa facilities. amazing pillows.

the small gym was a great addition

the hotel is lovely, staff so helpful and friendly, love the little play area for kids indoor and outdoor and breakfast is great

nice facilities, including a gym which i did not expect from such a cheap hotel

comfortable, good quality and range of room service and breakfast

e) ev charge point, and the room we had, had two internal doors, so no sound from the corridor

the reception was helpful via room service

smooth welcoming check in, comfortable room & facilities. room service & food very good.

there was a wedding downstairs and there was alot of noise from kids running in the corridors.

very good breakfast even though self service, good ingredients and well cooked, there is a gym with reasonable level of equipment, bedrooms spacious and well equipped

recreational facilities - gym

paying each time i used the pool and spa didn't make it clear enough at reception

room was near the spa and there was a slight smell of chlorine, but perfectly acceptable.

room service only vacuumed the floor, used cup and shower weren't

pool refurbished since last visit

bar prices were pretty fair too

the young blonde bar lady/breakfast lady was absolutely perfect

we could've eaten in the bar but chose room service

breakfast was very good. very well equipped and clean room. late check out was advantageous

were very kind to get me an early check in and all other staff members were courteous, professional and helpful

no gym at weekends incase you wake the wedding guests up who kept us awake until 3am in the morning

no wifi, no bin, no kitchen in a caravan

would have been nice to know about the kids entertainment program the hotel puts on

location is so peaceful after a busy day and the bar area and restaurant were a grea5 place to relax

they really engaged with the kids

pillows had dirt on them it wasn’t the room we booked as no kitchen ie fridge or micro wave

the outside area was perfect for kids, they were having a fantastic time

superior huge bedroom,comfy bar area,fab breakfast, good value for money. friendly staff.

were very accommodating when we needed an early check in to get ready for a wedding

breakfast

the kids loved it

very clean, excellent spa facilities, swimming pool & gym

lovely breakfast ,brilliant facilities included in price,sauna,jacuzzi,pool,steam room,gym, nice spa also,this pay and book separately but i had a massage and it was amazing staff helpful

ke a pound coin or shopping trolley coin) there is a

food excellent - had room service which was brilliant and good value staff were great rooms were really clean and

loved the gym facilities too

friendly hotel staff deffinatly stay again food rooms very comfy pool all very nice well done

i thought using whatsapp fro room service was a great

disappointed about our room service as nothing was refreshed and no clean towels for our second night and was told by a

massive bonus , with accesss to the pyramid pool ud83cudfca gym and sauna , jacuzzi 24ht bar , seating are downstairs , have a nice quiet drink or , outside ,,

bar closed at 10.30 but room service available

accommodating with early check in

the best breakfast we've ever had

breakfast was great a sausage and bacon roll a sachet of brown sauce a muffin and a cold bottle of

comfortable bed, excellent venue, especially the bar + restaurant attached

location, the restaurant and bar next door, staff wete really friendly, price was good value

the pool and spa facilities were such a bonus, and we particularly liked how inclusive the leisure club was;

alarm going off at 1 in the morning, kids running up and down the hall at 6 in the morning only had 4 hours sleep, not happy wouldn't

great gym and pool wifi in the room would not connect so had to use my own 4g.

place to stay, modern with fantastic pool and gym

gym, pool, great, loads of parking

really good location. comfy beds and very clean room. easy early check in.

had a g&t in the bar shortly after my arrival

there was a lovely young lady behind the bar and an older lady both of whom were extremely kind to me at a difficult time for me, thank you

i liked the hospitality and the interior decor of the lounge bar and function room.

lovely bar and restaurant, breakfast was lovely

had a long journey but the bar staff and kitchen staff managed to get us a bite to eat

you can get room service too so even if the restaurant is full you'll still get perfect food brought to your

well set up and again parking was great

wifi speed was none existent

my kids didn't want to leave

wifi wasn't working

nice swimming pool, kids loved it

om service) and very good breakfast

lots of facilities plus they have ev chargers (monta charge app needed) so had the extra peace of mind no worrying about where to

sty-one

we felt as though we should have been aloud longer than 10 minutes access to the hydrotherapy pool

the breakfast is the best i have had in this type of hotel chain

had arranged for late check out when i checked in but a member of staff knocked on my door before that time and told

on returning from our evening out again very polite and helpful bar staff, nothing too much trouble always smiling

kids bed very small, uncomfortable

place to stay got connecting room with the kids thanks to the reception staff

restaurant and bar good, a little pricey for alcohol. staff were excellent, helpful and friendly

room service first class

conveniant for amenities and ev

clean , tidy and staff were great and bar there too so hspy days

24hr room service would ve made it even better!

the parking was a little chaotic, and there was no disabled parking

guest wifi didn t work, eventually given hotel private wifi access

couldn't find a wifi password anywhere, i could have gone down to ask, but by that time i was already dressed for

food served from restaurant was also nice and they provided room

food was good and parking was easy

there was plenty of parking

nice lobby nice spa all you need!

guests letting kids run up & down the corridor in the early hrs 1

we then visited the bar and enjoyed a beer in the lovely outdoor area, before taking a walk by the lake, which was so

excellent gym facilities

clean hotel with cosy wee bar attached (nice choice of beers) staff were very helpful (in particular jennifer)

the staff and locals in the bar could not have been more friendly and welcoming

built attached at the back of the pub aesthetically done to blend and far enough away from bar so no noise transfer

lovely rooms. great staff. good bar menu

food and service in the bar area was fast

staff were really helpful when we needed an earlier breakfast and made it no problem at all, in lovely

the food was amazing - breakfast

felt welcomed, lots of room..staff was lovely and as a family. kids loves this.

say anything bad about my stay at all lovely breakfast the grounds and restaurant and bar area are fantastic especially if you like period setting surroundings

bar there to have drinks staff lovely would stay

room service only on 2nd day

cooked breakfast. i rather have a buffet style

kids kicking ball up against bedroom windows - pretty lawless

we had a lovely meal and the bar was comfortable

very dated, no air conditioning, sat night went outside and loads of kids hanging by the door as a prom taking place, alot of screaming and revving of cars, couldnt sit

ist we were having breakfast

only gripe would be the wifi - the internet connection was not reliable or fast when i was there

breakfast was perfect, had everything we both wanted and more

showers were excellent, very clean, love the room service and marco white onsite

our booking was delivered spot-on the location for the lowry was the best and the staff in the bar and restaurant area were very friendly and could not do enough to make your stay brilliant

early check in. very clean and kept well. staff are very welcoming.

ample parking, a well stocked bar and restaurant

clean spacious room. bar area was clean & friendly. lunch was lovely. couldnt fault it

clean throughout whilst the standard and variety of food on the menu in both the restaurant and bar was high

mention breakfast so when checking in i asked about it, the bookibg didnt ibclude ut but the bar was open at 7am and you can purchase it in the morning

short time for kids in pool, 2-5, maybe a morning time

quality product and good staff, good bedroom and free on site parking and free use of stables leisure

the spa makes it and the grounds are lovely

bit noises in morning as room next to grass garden and kids screaming at 7am payment was taking immediately when was booked as no

on site parking

was not told about wifi/given details on check in

breakfast- full english & continental was wonderful friendly staff lovely rooms, bar and restaurant

hot food for breakfast had been under heat lamps for to long but when asked they made me fresh scambled

everything was excellent very clean and tidy hotel with great parking

clean friendly hotel. excellent bar and meals

isn't actually a fault as such with the property but we had a family of very rowdy kids who loved running up and the corridor

very wide choice at breakfast which was

late check out, great breakfast with takeaway options, friendly and efficient staff, great view

comfy bed, good breakfast, clean and cosy

i stayed at this hotel with my best man late check out perfect.

didn't answer the phone when i was trying to order room service... not quite 24 hrs

early check in was a bonus

complimentary snacks in the room mini bar and personalised greeting on a postcard on arrival to the room made our stay extra special

football pitch on the roof was the cherry on the top , my son sent hours up there playing with kids he just met

the football pitch on the roof is great and all the kids and parents played all evening

perfect place to chill out with my son. opposite the gym. great view behind hotel

my wife insisted that where ever she had booked it had stated that the hotel had ‘spa’ facilities

enjoyed breakfast in a

and the breakfast is also tasty that is traditional british one

no gym or pool

small gym but had a good selection of free weight equipment and two treadmills

more choice in the room bar , only wine and beer , we drink neither

the bar there is no menu for kids or even a kids portion size for what was on the menu

location , walking distance to restaurants around the quays , nice staff , decent breakfast and bar , uber taxi service great for getting further

early check in! lush decor and polite, friendly staff who were clearly mad fer it

we liked the parking, the location, the laundry facilities, the photo facilities.

nice gym

very clean and breakfast was great

besides that, they provide complimentary self laundry service with washer and dryer

great, free laundry services also