breakfast, pool and staff mary & lisa was the best ever!!

they are stingy with the towels and room service. we had garbage piling up.

breakfast was excellent sausage and bacon where dry

breakfast, pool and staff mary & lisa was the best ever!!

wish bar served food

i booked the hotel because it had a whirlpool and when we got there the whirlpool was out of commision but its okay we enjoyed the pool

called the dining room as directed on the menu for room service at 9:00p

very clean, friendly place, room service was great.

enjoyed the bar restaurant

door to the outside pool exit area was never looked at night,one of the over night front desk clerks asked me to spare

i also had the chance to enjoy the pool and hot tub, which were well-maintained and provided a relaxing experience

having bar onsite was very convenient specially in cold weather

did not take breakfast nor use the bar facilities, but i very much appreciated that they were available

the breakfast provided was delicious and satisfying, offering a great variety of options

good breakfast

the room is spacious and clean , great breakfast bar , friendly staff .

the pool could have been a bit warmer.

the rooms and pool were both cleanz breakfast had a lot of options

and clean , breakfast was hot and fresh

we all wished that the pool had been open.

good breakfasts

the breakfast

it was a sat night with families using the pool/spa like a budget water park, kids running up and down the halls til late in the evening

clean and kind staff. the hot breakfast was wonderful.

everything we needed, location, pool for the kids, breakfast/coffee, fridge and coffee in

the room was clean .. and staff was great.. pool was awesome

caused confusion; it was under renovation, we were left without water for several hours, and the breakfast offered almost no variety and limited

ice machine on floor did not work breakfast offered was minimal

not a lot of breakfast options- no warm breakfast, no fridge in room, no microwave in room

the pool looks great in pictures but looks abandoned in person

pool hours were good. breakfast was good to

gym, hot tub and laundry room

beds are comfortable breakfast was good

great suite. great hotel. great breakfast.

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

pool area could use a hot tub or warmer water in the pools

pool stuf bar

staff was awesome!! the staff who led the night dance party truly enjoyed dancing with the kids.

it's not like any of it is 5 star dinning and there mostly kids how is it that for 5 kids at the breakfast buffet you have to pay

great for both kids and adults.

location and the kitchenette

the kitchen had everything we could have needed and everything was clean (and in the dishwasher) when

the fitness center was clean and adequate

great location - nice rooms. liked the kitchen, although we didn't use it.

location, cleanliness, full kitchen

indoor pool was great, sometimes, i was the only one in it

large rooms, comfortable beds, good breakfast

refurbished, clean, great location and wonderful breakfast.

the rooms were very spacious!! breakfast had a good variety to pick from hot and cold items!!

the breakfast was really good! ud83dude0a

breakfast was really good with many healthy choices

mini fridge, view of sfgam, proximity to sfgam, comfortable bed, nice tv, great breakfast, friendly

clean and the provided breakfast was tremendouysly good

however, really wish there was better seating in the lobby area……breakfast is nice with lots of choices and staff kept the area very clean

i would have liked an indoor pool.

gave me what i asked for such as main floor and near pool and entrance

had no problems just wish the pool was open a little later so my kids could have a little swim time after 6 flags that is the

i love the spa tub and the location!

the spa bath was in perfect condition and was wonderful to have in the room.

the pool, the breakfast

i needed a late check out and i wasn’t able to do that

pool area. area around pool was soaked. water was not draining off.

small pool

breakfast was really good,there was a lot to choose from it was very quiet and peaceful, the staff

they had a good breakfast. something other than cereal, donuts, muffins

breakfast was great staff was excellent as well

great breakfast options. nice pool with pool towels.

wish the pool was warmer and that the hotel had a gym

know it wasn't the hampton inn's fault but it was just a bummer that the pool wasnt open or the continental breakfast because of covid

it was like being at an actual gym

rooms that look to have been recently renovated, comfy bed, nice breakfast and area to eat

free breakfast was wonderful

it was very clean and the breakfast was delicious

good breakfast, clean everything!

clean quite and staff very kind. breakfast was great

pool was closed we were not notified

wish we could get have had breakfast downstairs but they are doing the best they can by serving you and letting you take a

excellent breakfast

breakfast was delicious and bathroom was nice

would have liked a larger screen television. due to wuhan virus, no hot breakfast.

private pool time

pool was not nice

desk, the cleaning lady's where really friendly i actually liked the appointment times for the pool, i got the whole pool to myself it was very relaxing i also must say that having coffee

breakfast and the comforter bedding

the pool is also nice, but was closed for maintenance one of the days we were there

i missed breakfast.

the kitchen

room could be little bigger in the kitchen area!

i also didn’t like the breakfast

loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities, the free breakfast was a nice touch, and the facility was closely located near everything we were there for

nice new hotel breakfast was just ok

pool is closed

clean and friendly. breakfast was great.

the pool was always crowded with kids

breakfast was excellent

the pool could have been bigger because of the crowds.

called front desk 2 different times because of the noise and kids stomping and running in the room above me

breakfast was great

have like a little variety on breakfast day to day after being there a week

the pool was too cold. the kids did not want to go in.

room was very nice, enjoyed the pool, wish the inside pool was a little bit warmer though, and some kinda vacuum or broom in room

the inside pool was cold besides the wave pool, so spent a lot of time in wave pool or outside though it was

loved fireplace kitchen just bout

the room detail should mention the full kitchen and pots, which would help with bringing more things that we could prepare

great for families with smaller kids, water park fun and not too crowded.

my son and i loved the beautiful and clean pool and hot tub

pool had a lot of wild kids that parents were not doing anything about

my hubby enjoyed the gym

also, kids screaming in it

sofa bed was not comfortable at all. rooms are very small. limited bar hours.

if there is anything i can think of is, maybe rooms and activities for the kids could be less expensive

the outdoor pool was very nice with a spectacular view of the golf course

service was excellent food was good room service was excellent fireworks were awesome

spa services were supreme

the igloo,spa,pool

have fun in the pool with my kids

the pool and gym areas were also very nice

be back for a golf trip in the area,will stay there

breakfast was good with nice variety

the free breakfast was sufficient - always love when there is a waffle maker

we reserved 5 rooms to have a nye gathering, and with 7 kids, this hotel was perfect

breakfast was good. the rooms were clean and the bed and pillows were very comfortable.

pool was smaller than expected but clean and kids had plenty of fun swimming before bed

was perfect for our trip to great america, kids loved the pool amd the free breakfast was great

people on our floor were obnoxious after 10-it took forever for my kids to go back to sleep after they were screaming, storming around and slamming the doors

the shuttle and how everything is closed by

in bar was excellent

the shower towel bar fell on my fiancee head while she took a bath. very bad headache.

we enjoyed a short time at the water park before heading out to a wedding

thin walls and ceilings. kids running across the ceiling was annoying.

wifi didn t work on the third floor any of the days

great - bar great food great -room not good for handicapped personnel - bed too high, toilet too low &

the wifi didn't work

good food and the staff was great, exceptionally the people in the bar and restaurant.

beautiful room decor, nice bar and restaurant, and very friendly staff

the bar in terrace area was nice

we stayed on the night of the kentucky derby so many people were at the bar and roaming the main house

bed was a soft for our liking and the pool was a bit crowded on our first day (it was a little smaller than it appeared in photos)

i booked a king/ whirl pool but at first placed in a standard room

bar and pool

and convenient for my family as it has kitchen and unlimited towels and free breakfast

the laundry facility was very nice to have and was well maintained

breakfast was lacking luster, to say the least

a small thing but larger trash bins for the kitchen would be really nice

very clean. comfortable bed. nice kitchen. breakfast was good.

it was super close to downtown and the indoor pool was great

don’t realize there was a steam room and pool on the property

really nice to have bedroom separate from the living room for our kids

hotel is clean and the kitchenette with a microwave and mini fridge is very useful

elevator barely worked, none of the other staff spoke english or offered helped or greeted me, gym area was outdated, odd and not sure if equipment worked, pool had hot water in it , jacuzzi did

pools are not deep which helps relax with the kids

everything was great location was fantastic, room, pool it was a really great hotel.

most places offer bacon and sausage (not so much me but the husband and kids wanted meat) snd also some types of donuts or muffins with coffee wouldve

was there room service for breakfast

girl at front desk said someone didn t use parking pass

all things, location, facilities, the staff, the parking space.

the front desk staff didn t inform us of the wifi password and where to find it and our cellular service was poor within the room so we did not

kids enjoyed the spacious indoor pool

kids enjoyed the spacious indoor pool

when we were dining in the restaurant, but she did give us a discount and free dessert for the kids

super comfy big apartment , enough place and kitchen ustensiles for quick dinner cooking at home

pool water pretty cloudy

kitchen a bit outdated but adequate

only downside was the lack of an outdoor pool, but they did have a beautiful indoor pool, which i am sure is enjoyable in the winter

the pool and hot tub were clean and just the perfect temp

wonderful continental breakfast

the heated pool and the employees

clean, free breakfast

enjoyed the pool

breakfast buffet wasn't very good

the rooftop bar wasn't really for us

we loved the bar and the café as well

the bar was very nice.

the gym was great as well

there’s also a restaurant and bar on-site

the breakfast bar had a great selection (*thought some of the food could have been seasoned better, but all quite

the jacuzzi. the hot breakfast.

the kids love the pool, & free breakfast & i like that we can bring our dogs

location and accommodations! indoor pool and workout area!

the pool was small and monopolized by kids so no pool time for adults to relax and enjoy a swim.

i wish there were things for the kids

pool area could have been warmer because when getting out the pool it was chilly

also, there is a bar which was super convenient after a long day outside

the pool was the best part, very large for sitting and swimming, the kids enjoyed that

kids running up and down halls all night long, slamming doors, yelling.

pool

very clean, friendly staff, and the pool

if the pool was inside and open. but i completely understood because it was a cold outside.

the bathroom was small and closing the door was difficult. the pool had debris

pool

good location, easy to access and plenty of parking

shades wouldn?t close so i felt everyone in parking lot could see in my room

the breakfast was excellent

small pool

great parking spots

clean and i have to say the woman that was in the kitchen working was fantastic

the breakfast was more than i expected and the staff very friendly and accommodating

great breakfast

clean, helpful staff, great breakfast, great location and just an overall super place to stay

both the pool and the hot tub had a chair lift that made us think of my

cut off time for little kids in the pool area ending at 9 or 930 so adults can enjoy the pool and spa area's till it closes at midnight

very clean, good breakfast.

clean rooms, great staff, excellent breakfast

the gym was small and crammed

booked a suite with a full kitchen but there was no stove, the seats of the two chairs at the table were busted

we needed baby bed but hotel doesnt have. swimming pool warm nice but small.

comfy beds, good water pressure, and delicious breakfast

newer hotel, pretty clean. i liked the breakfast in the morning.

friendly and helpful staff, the cleanliness of the lobby and rooms, the variety of choices with breakfast

breakfast was ok, egg patties weren’t good, should have scrambled eggs be better

breakfast not included. weird for holiday inn

i would have preferred the breakfast be included with the cost of the hotel stay

we really liked that there was a restaurant and bar on site, we didn t use it on this stay but we are planning to stay again so we will use it in

staff was overly nice and the pool was out of towels i went and asked for 3 towels and the lady was so nice she said she would

the pool was clean

we got back late after being out, and the bar was closed

no wifi reception in room. had to wait an hour past check-in time for our room to be ready

parking up close could be designed a bit better

doors for fresh air, real glasses instead of plastic in the room, convenient parking, great bar,a good trio playing oldies but goodies

wifi in the rooms -only available at/outside the main house/lobby area

up to date remodel. location to geneva national golf club.

open floor plan and good bar and restaurant

the rooms and the pool were very clean

the gym is what sold it for me

clean room, restaurant, and bar on site, large indoor and outdoor pool.

the bar closes too early.

didn’t like the breakfast it’s for the rich kinda high end quiche and stuff kids don’t like it

needed more towels. a bit noisy being down the hall from the kids running around

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

we had to pay for our coffee and it’s not continental so that sucked the pool was great the gym was a bummer laundry service was not free nor coin operated so yeah the room was great thee

very small pool and hot tub area, and very busy with teens

the pool area wasn't my favorite but it was still nice.

space/size of room exercise and pool area great breakfast easy access from doors to rooms

indoor pool

breakfast was excellent, and varied.

the pool water was cold

ants on floor in pool area

open floor plan with dining and bar on main floor as you walk in made it feel inviting

the breakfast bar and staff were all very nice

restaurant and bar no longer offered. overpriced as a consequence

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose from only … when someone flushed the toilet above us

tchen closed at 10pm) and the drinks were strong and

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the golf courses were in very nice shape

it would be nice to have a coffee bar in the clubhouse

staff accommodated us with a golf cart to get back and forth to our truck

there was no live entertainment at any of the restaurants, and no pool at the hotel.

no golf course view but, not a deal breaker for sure