convenient to the airport, ,comfortable bed, excellent pool

arrived at 4 pm to see 2 room service trays

airport shuttle to the hotel was great and extremely helpful.

location, shuttle, bar, and restaurant

desk said i could order room service and it would be deducted from the $50 hold

nice indoor pool area

big room. good breakfast. eveything exceeded expectations.

breakfast was good

the room was like a suite. very nice and clean great pool an awesome gym!!

the breakfast was excellent with lots of options

good breakfast, lot of choice. clean an well equipped gymn.

we stayed to play at the casino - was very close

cleanliness. service. breakfast. price. value.

speed of shuttle and communication on booking .com

comfortable beds, friendly staff, hot breakfast.

breakfast was great and had lots of choices

pool was closed, very disappointed.

every thing was great except spa tub was week

the kids loved the pool

the swimming pool had to be closed due to the coronavirus

location, airport parking , airport shuttle

doors slammed, kids yelling, neighbors fighting/cussing at midnight and 5am

great location to and from airport. bar and restaurant on location.

bad but the sliding doors in the newly remodeled rooms made my kids a bit uncomfortable because you can hear it when they use it, lol

then on the second room, we pull out the couch/bed for our kids to sleep on only to find trash

breakfast :(

eggs for breakfast were undercooked. no other issues.

loved the two bedroom suite with full kitchen

breakfast could have been better

the kitchen staff not so friendly

host at the hotel who came to pick me up at the airport despite the fact that their shuttle service was technically not running at that time

service was nice .room clean good parking .breakfast good for on the go!

clean comfortable shuttle service good

breakfast was plentiful and diversified. quite a spread.

i'm a truck driver, and they have space or a place for me to park my truck and trailer

airport shuttle runs 24 hrs so very convenient

easy access to & from airport with free shuttle.

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

the gym is amazing, love it

the shuttle to and from the airport was nice. driver was very courteous.

swimming pool water pretty cold

fitness room, pool

nothing stood out that i did not like. the breakfast was very good.

breakfast looked delicious and was served hot

airport shuttle was wonderful and the driver was very accommodating.

i even used the laundry services and found an employee cleaning the washing machines with a toothbrush

clean, great lobby, great room, good breakfast and something you never see is free laundry facilities

thankful for the indoor pool and complimentary laundry

the pool was fantastic and we appreciated the reservation schedule that they kept

loved how big the room was and that everything was thought of for the kitchen

the pool area was very clean

soon as we walked into our room it was amazing loved the kitchen ,dinning area a table to eat the bed was comfortable, i have been to lots of hotels but i

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

got a suite with a kitchen, but the toaster was falling apart and needed to be replaced

room size was super, the kitchen was helpful, and the breakfast good, i was wanting more options at breakfast but was well

amazing staff, clean property, and excellent breakfast

breakfast ud83cudf73

one night stay,friendly staff great breakfast!!!clean!!

being able to do our laundry since we were there four nights was very helpful

the breakfast was wonderful

the price was right and the pool was great for the kids

the pool

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

breakfast was good and the staff was great

breakfast was really good

buffet breakfast was cold stale bagels and yogurt

extremely clean, staff was friendly, nice breakfast, safe area.

the place is kids friendly and very safe

clean , excellent decor, breakfast was well set up.

urged us to get up and have breakfast and told the times but didn’t say that all that was available was wrapped up bagels a

bed, great blinds, clean large room, fully equipped kitchen and very welcoming staff

we did have a misunderstanding about the shuttle when we arrived but that was quickly explained and sorted out

laundry was handy

we love having the kitchen in our room to be able to keep food and drinks in the room

breakfast options were limited.

charlie the shuttle driver, big hearted loving family man

location and shuttle

pool and jacuzzi were perfect after a day on our feet all day

, love the different layout , great ac , beds nice and comfy , no pets, extra snacks if kids get hungry, love the desk area , we are on a medical trip for my special needs son to cincy

great if you have kids

also 2 min drive from turfway gaming and casino

clean & close to casino

breakfast was very nice and staff was very friendly and helpful

breakfast was good, location good for what we had planned to do.

morning hot buffet breakfast was very nice to start the day with

pull out sofa bed was not comfortable for our kids

the room,pool,breakfast....everything!

it was nice to have continental breakfast, especially since a lot of hotels seem to be doing away with that amenity

family friendly amazing staff great amenities including the outdoor pool

the kids would have liked gravy and biscuits for breakfast but that's just a personal preference

the breakfast was really good

breakfast was great, staff was very kind

to drop off car and the shuttle driver led me from hotel to hertz, waited on the drop off and brought me back

there is also a casino in a short walking distance

was clean the pool was nice

the main reason we booked this specific hotel was because they had an outdoor pool

close to the airport, great staff, and easy shuttle run in the morning.

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

an airport shuttle was available for a very early flight

pool was closed, even though it was outdoor and the weather was perfect

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

shuttle to airport was a big help. room was very spacious. staff was helpful and friendly.

the pool was refreshing after a long day of flying and driving

it was raining so they had a shuttle bus that took us to a nearby restaurant

breakfast was good

very comfortable & quiet room; airport shuttle was so appreciated!

the good news is that the menu is small but diverse, the meals are prepared fresh, and the bar is stocked to allow the numbing of nerves before the bill is presented

free shuttle to airport comfortable beds

only thing would be that when we booked it, they didn’t mention that the restaurant and bar were under construction

called the hotel they gave us great directions, and sent a shuttle to pick us up

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

the breakfast was perfect for my kids.

very nice clean hotel. breakfast was great. loved the outdoor seating area.

very clean and spacious rooms with an excellent breakfast!

the pool was nice and everything was all clean and well kept as well

great pool and hot tub

i'd say the window in room didn't have a screen and that was scary bein on top floor with kids

the pillows and towels smell bad i think it's the laundry detergent they use

breakfast choices could be expanded.

it even has an indoor pool and jacuzzi

breakfast wasn't all that good

breakfast was good and staff was nice

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

kids playing in the hallway, too many people allowed in one room

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't

breakfast was unfortunately a grab and go

great breakfast and staff

breakfast area was very clean

the people in the room across had 4 kids who were up at 7 am and screaming for half an hour which woke us up

breakfast was great, location was good close to creation and the ark

they have a washer and dryer so anyone staying can do their laundry

breakfast was a sack of goodies

we went to the pool. it was closed, and dirty. bummer.

that the pool wasn't working.

did not like that the guaranteed amenities was a gym and spa

hotel advertised a nice indoor pool

not able to have shuttle available

location and shuttle to/from the airport

convenient location right off the interstate and free parking is great

was informed after i checked in that i had to give a 24 hour notice for the shuttle

we loved the pool hours and kids had so much fun

breakfast, nice fluffy towels

good breakfast

beds were uncomfortable you sank right away even m kids said the beds hurt there back

small gym and swimming pool but nice to have these facilities around

the parking area and surrounding hotel area badly needs lighting

staff was great with helping me access wifi on both my phone and ipad

pool was small and had chipped paint on the bottom

first day pool wasn t open

friendly and helpful employees, on the highway, kitchen with room service.

the covered parking

there was no room service and i had to ask for towel replacements

rooms were well appointed, parking easy and food options were good

location, trolley to casino was nice extra, free covered parking across the street was great

the room was a nice room, outside of the wifi and counters not clean

raised the bar in customer service

the bar service and management at the main bar in the casino were despicable

where i’m from all of the casinos are totally non smoking.

no breakfast available in hotel, the only negative. a long walk to the casino to buy coffee and

the food at the casino was very cold and not cooked?⁷

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

reasonable pet fee and room rates

no laundry bag in room

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

nice and quiet! clean and great staff and very helpful! breakfast was good

no breakfast left to early. like accommodations

location to our activities. many choices for breakfast. staff helpful and friendly

have more breakfast food

didn't have the trolly to shuttle back and forth to casino

breakfast was very good....clean area....close to hollywood casino

staff the pool the room.

×no hot tub in pool area ×parking lot lights shining into our windows at night

friendly staff, quiet environment, our son loved the pool. no complaints.

loved the included breakfast

the staff, the breakfast, the cleanliness and the location were amazing!

pool was cold, breakfast was filling but definitely not that tasty

clean, great breakfast in the morning.

how clean and new everything was, the breakfast was better than any hotel i've ever been at.

also, the breakfast was also very nice, and the staff was very friendly

loved the pool

very clean and breakfast was great.

the swimming pool was closed! but due to the pandemic.

the pool cut up my kids feet

the beds were comfortable.the pool cut up our

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

2nd night kids in the hallway and slamming doors at 11.30 pm

the pool was great fir the kids

way too much chlorine in indoor pool, kids had red eyes

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just went above and

fact that there’s a pool but couldn’t use it

they said they had a gym

it felt sketchy arriving late at night- kids congregating in parking lot

sack breakfast was adequate and varied but i’ll be glad when you can return to a buffet breakfast

would not take kids there

and the pizza from room service was delicious

price and parking and pool

for my liking, but there were extras in the room so that helped ud83dude01 the lady who brought room service is so sweet and kind

the beds we're super comfortable and the views amazing! excellent staff and room service!

the indoor pool was fun for the kids, and was well maintained

we took advantage of the golf cart transportation to and from the game

the suite, shower, pool, and location.

my grandsons enjoyed the gym.

nice comfortable layout,nice pool area,food and drink served until 11pm

this location, it was unclear if parking was an additional fee

i came to the thinking that pool was open so had to disappoint my kids

kids playing football in hallway doors slamming

kids playing football in hallway doors slamming

were able to ask for late check out without incurring a fee.

had kids so was disappointed pool was closed. understandable though.

excellent breakfast

it's conveniently located and included a delicious breakfast

extremely close to fc stadium and washington park and the breakfast was a bonus and satisfying to our needs

the staff is very friendly and knowledgeable and the restaurant and bar

the three course meal was wonderful as was the complimentary breakfast

gym

the restaurant/bar was great and very convenient - much better for dinner than for breakfast

the pool was very small but entertained the kids for a short time.

indoor pool was very nice for our kids

the breakfast

24 hour fitness facility even though pool closed at 11pm

great location and kids enjoyed indoor pool.

pool and no hot tub

by the pool didn't work but not a big deal since there were fully equipped showers available in the locker

the location, the fitness room and the pool

location, restaurant and bar on the bottom floor

lobby bar and comfortable spacious room.

we really loved the bar area

excellent bar and restaurant

information about the lobby bar opening hours on the website is incorrect

are vegan and although their restaurant didn't have many options, the service staff and kitchen team were all very accommodating

ended up calling the front desk) and in the morning they hadn't yet set up the

walked to paul brown stadium not to bad 30 min they need shuttle bus

food was delicious

was no kitchen aid with a mini fridge you could not use full of items

and the tiny gym had all the necessities to have a good workout

bathroom floor had stains on tile, wifi is very week, and wasn t sure where the machine was

you should have room service for breakfast and breakfast should end at 11:00am

the pool and bar not being open.

especially the bar staff at the manager's reception and the breakfast crew who did a great job keeping a very

architecture and room service

the kids in the next room were loud the first night

was no hot water, no wifi, was told there was no room service when we were told that there was room service when we

breakfast was good and my kids loved it.

, to talk with and entertain the kids

great value for the location. continental breakfast was very nice!

breakfast was wonderful

free breakfast, good location, nice gym.

very clean, great breakfast and the staff was polite and courteous!

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

wifi out of service

my kids and i used the baby’s shampoo we brought

was uncomfortable, wifi cost extra and was terribly slow

to front desk and room service out of order tv did not work our first visit we will give another try

i also liked the 24 hour room service

the location was amazing, breakfast was top notch and i got a really good deal price wise.

it wasn't even an early check in, it was 6:45 in the evening

complementary dinner and breakfast were delicious

that the billiards and bar were on separate floors

suite features for kitchen use to whip up snacks and meal on a rainy night in cincinnati

no mini bar. limited room service menu

breakfast was delicious. great choices for menu.

was bad kids in the hot tub and pool when we got there with our girls

gym needs upgrade

bartender and kids pizza was so small

paid wifi, busy valet line.

room service was closed too early

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

have to pay for wifi 13$ or 15$ a little bit more incentive for $300

but that comes with having a nice bar and restaurant in the building

withe a weekend away from kids, a girl just wants to take a hot bath

rooftop bar was closed - highly disappointing!

and big kids

was nicely located for our purposes, good room service food from the attached restaurant, the room was clean and maid was

no pool or hot tub, spa took forever to get in touch with.

parking and breakfast cost extra.

not have breakfast at the hotel

early check in friendly staff

breakfast was very good but cost extra.

location entire hotel was very clean balcony room late check out option valet parking

fun and vibrant look! the bar area was very nice!

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

the rooftop bar was heavily advertised and we were so excited to experience it

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

complimentary breakfast was very good. rooms were clean and comfortable. late check out.

the pool and hot tub were great, the kids loved it.

we stayed for location, hot tub and hot breakfast

all, the gym.

the breakfast was great! my son loved the pool!

breakfast good, location great for campus visit but it's on busy street

the pool was closed which was understandable because of covid

pool was closed and we were not made aware before stay. we had some very disappointed kids :(

breakfast was very good. fresh cooked items. large spread.

good laundry unit

the roof top bar has an amazing view as well

over charger , paid for parking that was not mentioned. no room service.

no room service

the rooftop bar is spectacular! it was nice to relax in the evening.

loved the kitchen and amenities made it feel more like an apartment

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

appreciated the complimentary breakfast for two our first stay as well as the complimentary shuttle to get to/from nearby spaces

roof deck, staff lobby bar bartender all amazing.

the shuttle service was top tier

friendly and helpful staff, which included the valet, front desk, bar tenders

to the ball park, nice gym, cathedral ceilings in the room and it was nicely done

we did like the fact that there was a pool and a gym

the breakfast was awesome!

pool open and great

also there was a rule against being alone in the pool area

no restaurant; no breakfast; bar closed too early.

seem to hog the pool the entire weekend and let their kids run around wet throughout the hotel - wish something was said on behalf of the rest of the

the pool table, the outside sitting area and fire pit

pool table was free

especially june at the bar and the tall young man at the front desk (sorry i did not get his name) that helped us with our

beds a bit stiff and the pool was highly clorinated

breakfast. we got there at 9. another empty. no cups. placed trashed.

we enjoyed the pool and the delicious breakfast

breakfast was delicious

hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout

staff cleanliness, late check-out option, near casino and restaurants,quiet

pool & gym were great! breakfast enjoyable. good location.

hours for pool on weekends should be extended and opened earlier on saturday morning

we enjoyed a dip in the pool and breakfast the next morning was great

less than a mile to the casino about 2 miles from venue close to down town

the bar closed early each night we were there

we enjoyed everything. the rooms were clean. the pool was a nice size.

the pool was awesome and it was clean from the looks of it ud83dudc4c i definitely recommend

the price at the laundry very

good location. friendly staff. good breakfast.

no microwave or coffee pot, kids would of loved a pool

my kids appreciated it

drinks at the bar were way too expensive. especially for bottom shelf alcohol

the bar was open on sundays and there was a microwave that every floor or somewhere in the hotel you

we enjoyed the bar food/drinks, they were surely overpriced ($12 for 2 soft pretzels) - keep this in mind and

it was clean and the pool was a hit with the kiddos

the swimming pool area was very well kept and my boyfriend was quite satisfied with the gym as well

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in i talked to front

the pool area was refreshing

they also offered a good breakfast spread which was also a hot with the kids