pool was clean and towels well stocked

the casino was nice

good breakfast

the breakfast was very good

the next morning, i used the gym, and there was sign saying to tell the staff when you leave the gym so they can sanitize it

room was comfortable. staff opened up the firepit to us which the kids really enjoyed.

breakfast was great, location was good close to creation and the ark

breakfast was unfortunately a grab and go

the people in the room across had 4 kids who were up at 7 am and screaming for half an hour which woke us up

breakfast was okay. i would like the full breakfast back open, hot options.

have like a few hot foods for breakfast

there is a fitness and laundry room

nice full kitchen

pull out sofa bed was not comfortable for our kids

the laundry facility was very convenient and appreciated as we were half way through our trip and

friendly staff, great breakfast and good location and amenities.

suite had the best kitchen layout with sophisticated storage system

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and

and the staff could not have been more accommodating and friendly - checkin, checkout and the shuttle driver, all 10/10

pool looked

liked the little gym

the breakfast

breakfast was good, location good for what we had planned to do.

also 2 min drive from turfway gaming and casino

wish the breakfast would have been more than just self serve

the shuttle closes down early! the driver was wonderful....

we also love the shuttle service and ability to park our car at the

very nice hotel clean with updated rooms. breakfast was excellent with something for everyone.

amazing breakfast / very clean /friendly staff / location

charlie the shuttle driver, big hearted loving family man

it was nice. i wish the pool was heated

pool & gym closed!! open up!

very comfortable & quiet room; airport shuttle was so appreciated!

called the hotel they gave us great directions, and sent a shuttle to pick us up

the bar. pool. and the rooms are very nice.

the breakfast was not cooked well at all.

was friendly, breakfast was great

staff were very friendly and helpful from anna at the front desk to joann who was handling the breakfast buffet

the free shuttle was icing on the cake

should be a restroom closer to the pool area

i be gone to work but my kids love the breakfast and the facility is always clean.

the room was fairly comfortable. it was nice having laundry facilities available.

newly remodeled,quiet, decent breakfast

breakfast room was big enough to allow all six of us family members, in three rooms, to have

they have a washer and dryer so anyone staying can do their laundry

breakfast was good, and i loved the location

i'd say the window in room didn't have a screen and that was scary bein on top floor with kids

the pillows and towels smell bad i think it's the laundry detergent they use

good place for families with kids

we didn't eat breakfast because our flight left too early

shuttle to airport, friendliness of staff, pool for kids, spacious rooms, comfortable beds.

we we left waiting for an airport shuttle for over an hour in sub 20 degree temperatures

shuttle service to the airport and back

nearby there is a mall and various restaurants, a racetrack and casino, next to i75; we left very satisfied

the shuttle runs on the quarter hour so just book a spot on the shuttle when you’re checking in

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

pool was closed, even though it was outdoor and the weather was perfect

very clean, nice warm pool

great shuttle service and driver to cvg

an airport shuttle was available for a very early flight

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

the shuttle to and from the airport was nice. driver was very courteous.

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

the gym is amazing, love it

very friendly staff and free of charge shuttle to the airport

convenient location right off the interstate and free parking is great

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

i didn t like the fact that online it states that they have a pool

location and shuttle to/from the airport

hotel advertised a nice indoor pool

we needed an early check in to be at an event on time

from the front desk to the kitchen, everyone went above and beyond to make us feel welcome

the hot breakfast and service with a smile always

great breakfast

shuttle to airport

kids ate free at restaurant

location, restaurant on premise , shuttle service and on site extended parking.

shuttle to the airport was just over 5 min

the front desk and breakfast buffet and shuttle drive staff were quite personable

well my husband wanted waffles on the breakfast bar lol he was fine lol he found plenty to eat

host at the hotel who came to pick me up at the airport despite the fact that their shuttle service was technically not running at that time

to airport was great; room met all of our needs; we went to an outside vendor for breakfast

is a truck driver, and the manager was helpful in showing him where to park his 18 wheeler

the shuttle driver even got up earlier than expected to make sure we got to the airport on time

breakfast was simple and good.

the pool was fantastic and we appreciated the reservation schedule that they kept

great location, with a friendly staff, comfortable beds, small kitchen, refrigerator, microwave, sink, utensils, plates and comfortable seating with couch, chair,

clean, bed was extra comfortable, pool was nice, pet friendly

room was great, staff friendly, everything was clean, the breakfast was pretty good' overall a great stay, would definitely recommend

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year, plenty of parking, fireplaces out back to hang out around

lots of hotels but i have never had a shower like they had feel in love with it when we went for breakfast which was different both days we were there we were greeted by lois who really help made

room layout room sizes breakfast dinner pool

love the kitchen and the fact it had a bathtub for my kids

breakfast was delicious

pool area rooms are nice breakfast could be updated but still very good

the access to a laundry room and clean rooms.

shuttle returning to the airport in the morning the car could’ve been warmed up since i had made

everything was great. room was clean. staff was so kind and helpful. breakfast was delicious.

tried calling the front desk to find out the shuttle schedule (which ended up being consistently 45 min behind) couldn't get ahold of anyone and

breakfast was great! lots of options!

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady being a super old grouch, this place is

the room we were given was next to the laundry room and the staff was doing laundry all night

the staff was friendly and helpful. it was clean great breakfast.

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't

breakfast was good and staff was nice

the price was right and the pool was great for the kids

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

breakfast was good …. could’ve had some meats

pool, fitness center

no. because of covid 19, the pool was closed.

indoor pool was amazing, our granddaughter loved the gym

clean, modern and close! staff was amazing!!! pool was wonderful for the kids.

the staff were very kind and helpful, the amenities were plentiful, the pool was relaxing, and pretty much anything you would need is within walking distance or a very

breakfast was not good. didn't have any choices and nothing for the kids.

breakfast breads were not restocked often, especially on sat

wish there had been an indoor pool, but can’t have everything..

breakfast was okay, i know it would have been better if the covid-19 wasn’t going on.

the breakfast was good and the staff was super helpful

did not care for the breakfast, loved the hotel, location and staff was great!!

very small pool that is outside so we could not swim because it was cold and raining

food was delicious and bar area was great

very close to departure doors! great 24 hrs shuttle to those doors too!

needed room service

pool was very very very cold

the pool had alot of clean, large towels available without having to call and request them

easy parking as

desk staff was cordial but cold. parking could have been better.

at first it was a problem with the pool being closed on our first day

ended up using cell service instead of wifi), toilet was loud and made a

thin and we were placed next to someone, even though there were few guests staying at the hotel, wifi is terrible

plenty of parking at the hotel

bad but the sliding doors in the newly remodeled rooms made my kids a bit uncomfortable because you can hear it when they use it, lol

no microwave ordered room service twice and food was cold, no way to heat it up

loved that we had a perfect view of the airport for my kids to see. the gym was excellent.

restaurant and bar very convenient -comfortable bed and staff were so helpful and friendly

breakfast was less diverse than at all the other hotels we stayed at on our road trip

thought the breakfast could be improved

the fitness center was very poor

great room and fitness center. shuttle to airport was easy!

a nice spa room over the weekend

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

reasonable pet fee and room rates

no laundry bag in room

the pool is still open (with restrictions) which is a big plus because that’s all my kids want to do is swim

pool needed cleaning. not enough tables/chairs for breakfast.

my kids wanted ice cream out of the cooler

my kids absolutely loved the breakfast

we took advantage of the pool, which was nice

) the boys loved the pool and breakfast

the room was like a suite. very nice and clean great pool an awesome gym!!

nice breakfast.

breakfast

clean room, friendly staff, decent breakfast. easy to get to

breakfast, was great, the room was clean, and the staff was great, and if i every come back to

batter during breakfast and couldn't find anyone to ask to replace, and that was only thing my kids would eat

way too much chlorine in indoor pool, kids had red eyes

did not eat breakfast, the location was perfect for me as my business was in downtown cincinnati

my kids loved it

they did like other facilities and have 1 hour slots available for reservations for the pool and gym

indoor swimming pool.

and the pizza from room service was delicious

wish it had a hot tub or sauna for adults to enjoy while kids swim.

soccer tournament going on ,way too many kids

the pool was nice!

friendly, comfortable, great walk-in shower. nice breakfast.

did not provide any room service

the outdoor pool

wasn t super pleased with having to pay for parking

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

i came to the thinking that pool was open so had to disappoint my kids

were able to ask for late check out without incurring a fee.

kids playing football in hallway doors slamming

i came to the thinking that pool was open so had to disappoint my kids

also wish there was a shuttle service to and from the riverfront

great hotel, would be great to have a gym for business guests

was no kitchen aid with a mini fridge you could not use full of items

we had to order room service for a pot of coffee

we were provided a free shuttle to the game

comfy beds, beautiful and clean room and bathroom. pool was a hit with the kids!

the location, the fitness room and the pool

only thing i didn't like was the fact that i didn't have time to go to the pool and swim

great bar

great location. excellent staff. pool and fitness centers are nice.

other than the location(which wasn’t really a negative for us but not for someone with kids), everything was great

it felt sketchy arriving late at night- kids congregating in parking lot

the location close to casino/price was good

they said they had a gym

you attend football or baseball game, the room was recently renovated and looks very nice, the breakfast was excellent

wifi was included but didn t work

room service was great breakfast was ok need more selections

no one answered the phone when i attempted to order room service

faucet was broken and there was a 12 by 12 hole cute out in the ceiling for what looked like a wifi router

breakfast is outstanding, except pastries are cold like they came out of refrigerator with no way

provided no usb ports for charging breakfast is very minimalistic and didn’t taste good gym is small with not much equipment pool is small i asked the front desk to bring an extra bed

the kids loved the pool

pool was chilly.

breakfast .. plain eggs possibly ( most kids do not like the peppers and cheese)

breakfast wa great

breakfast was included

staff, breakfast, room

breakfast was one of the best i've had

also, i am always looking for vegan options for breakfast, and this hotel was better than many in that regard, but most of the food was not vegan

breakfast was good but we were there for 3 days and it was the same every day

indoor pool was very nice for our kids

went for my kids birthdays

room, comfortable bed, nice view, friendly staff, good exercise room, pool was nice but it was too cold outside and too cold to

pool warm enough to swim

the gym was 24/7

opted for the bigger room as we had 3 adults and 2 small kids

the kids in the next room were loud the first night

egg white omlet terrific room service staff was very accomodating.

architecture and room service

historic hotel in a great location, walk to everything or take the street car, awesome gym

location entire hotel was very clean balcony room late check out option valet parking

breakfast/ coffee would be nice. a night light in the bathroom softer bed

early check in friendly staff

not have breakfast at the hotel

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

great location downtown & located close to lots of food & bar choices.

room was very clean well taken care of, the room service was excellent, the lady at the bar was very friendly

bartender and kids pizza was so small

staff was so nice when i asked for a late check out so i could get some more rest before my flight in the afternoon

the service at the bar was outstanding

excellent bar and restaurant

location, restaurant and bar on the bottom floor

we really loved the bar area

lobby bar and comfortable spacious room.

room was very comfy - really nice bed and the bar area was fun after a long day of work

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

room service for breakfast was terrible

wifi was solid

very slight room service order mix up, cleanliness of the bathroom could have been better

the restaurant and room service wasn't available

guest services to come to the room several times and no one showed up saturday the kids above us running all hours of the day and night

no room service

there really wasn't anything for kids to do

inoperable wifi 2

was uncomfortable, wifi cost extra and was terribly slow

delicious breakfast and great location

they also gave me a late check out of 1 pm which was amazing

everything from the rooms to breakfast. they always do a great job.

liked that the gym was so easy to find and pretty clean

made breakfast a joy

the kitchen and bathroom were very spacious and i have never seen a kitchen with a dishwasher, 2 burner

great breakfast friendly staff spacious room

room was great. liked having the kitchen.

that the billiards and bar were on separate floors

breakfast was great and rooms were so nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

the spa was great

in front of the hotel to valet which resulted in being in traffic trying to exit the vehicle with kids

in front of the hotel to valet which resulted in being in traffic trying to exit the vehicle with kids

the spa was excellent as well as the fitness center

very unique hotel and experience great room service

the decor of the hotel, restaurant with bar in same location as our room, the quaintness and personal touches were warm and inviting

ry good scotch

extremely close to fc stadium and washington park and the breakfast was a bonus and satisfying to our needs

overly scented softener used in laundry

bar is quaint

breakfast was great and the location was perfect

breakfast selection

pool was a little cold

very clean and fresh decor! breakfast was a surprise at all the different choices!

the gym was nice clean breakfast was very good and all the staff were friendly and helpful

love the gym and friendly staff.

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff all were wonderful

the room room was awesome and the breakfast was great!!!

the rooms have a suite and full kitchen

i had a chicken sandwich at the bar in the lobby and it wasn t cooked thoroughly.

the breakfast was horrible. need to explain the options better. and need more options

the bar, restraunts, room service were all open regular hours

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

the rooftop bar didn t disappoint as it was a wonderful evening to enjoy the skyline of cincinnati and a few

having the bar in the lobby was excellent for waiting in between events

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

breakfast had alot of choices and was delicious

the breakfast was great! my son loved the pool!

we stayed for location, hot tub and hot breakfast

very clean, convenient, great breakfast options.

pool table was free

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

we came with our kids so that was the only reason i would not go back if i had my kids

“lobby” has a full bar and a pool table as well as a snack area

i loved the vibe of the hotel. all the games, the outdoor fire pit and the pool/gym.

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

to the great american baseball park, close to restaurants and shuttles to the game, breakfast included, friendly staff and stayed last yr as

pool's great room was clean and comfortable

the location near so many restaurants, things to do, and the breakfast bar

the hotel was great , but the kids were upset the pool was out of order.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the pool

k�d

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

free wifi and complementary breakfast were much appreciated

the fact that the pool was not open due to covid-19.

my four kids were devastated

breakfast was excellent, good variety and quality

great amenities including the bar, pool, fitness center and free breakfast

the pool was clean

ev charger

your attendant at breakfast was making plates for elderly guests and taking it to them at their seats

the entire staff were awesome, especially the ladies working the breakfast area....

microwave and mini fridge plus a smart tv to get you own apps to watch your fav shows the breakfast was great

the breakfast was nice but wished there was a little more variety

gym was nice, rooms were big and spacious, breakfast was nice, pool looked nice and felt warm ( we

breakfast was delicious

the gym was sufficient

we did not eat breakfast because we had a surgery scheduled at 5:30 am

very clean great breakfast

bed was comfortable. breakfast was good. location excellent for our purpose.

didn’t have a bathtub, which would have been fine if i didn’t have kids with me

the bar food/drinks were also pretty yummy

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

no microwave or coffee pot, kids would of loved a pool

the kids thought it was really neat

indoor pool only. we would have preferred an outdoor pool.

the pool needed to be more heated

pool was cold, breakfast was filling but definitely not that tasty

also, the breakfast was also very nice, and the staff was very friendly

the staff, the breakfast, the cleanliness and the location were amazing!

a full breakfast n better room service

indoor pool

the kids loved the pool

no shower gels provided, only a tiny bar of soap to use at sink and shower

didn t like they the bar wasn t off in its own room, and that the hotel didn t offer continental

very relaxed atmosphere, everyone was very friendly, wonderful breakfast selection

we didn’t make it early enough for the pool but i’m sure we will come back again

everything was awesome! breakfast was great. pool was perfect

early check in with no issues.

everything was awesome! breakfast was great. pool was perfect

our room 701 was large and livable. a suite. the breakfast was amazing.

very good breakfast, nice outdoor area with some games

good location and good facilities though didn’t use pool or gym

expensive. pool closed. no hot breakfast.

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

the pool was on the small side and was a max depth of 4 feet deep

the pool was out of order

but the downside was the pool was too cold

pool a little small but fun. wifi didn't work well in our room.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice