indoor pool

it was raining so they had a shuttle bus that took us to a nearby restaurant

clean rooms, courteous staff, very good breakfast area with scrumptious choices, and great location

breakfast was good

shuttle to airport was a big help. room was very spacious. staff was helpful and friendly.

very friendly, breakfast always refilling

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the room

the pillows and towels smell bad i think it's the laundry detergent they use

pool /spa that is open late , fitness center and even a laundry room

pool looked clean, but the hot tub water was brown ud83dude41

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

pool was closed, even though it was outdoor and the weather was perfect

great shuttle service and driver to cvg

an airport shuttle was available for a very early flight

close to the airport, great staff, and easy shuttle run in the morning.

the shuttle van driver drove me across the parking lot to a restaurant so i wouldn’t have to walk on

the location was extremely close to the interstate. very easy to find. the pool was very clean.

enjoyed being able to order room service and sit at the bar in the restaurant for evening drinks

there was a bar and restaurant though i didn't use those

it was nice. i wish the pool was heated

was clean the pool was nice

breakfast was great

should be a restroom closer to the pool area

great pool outside

there is also a casino in a short walking distance

whole second floor was shut down, gym was shut down

my kids watching spongebob all damn day lol

room for two double beds, instead we got a room with a king bed that was to sleep 2 adults and 2 kids

gym treadmill motor making sounds

very nice staff and allowed early check in and late check out

was informed after i checked in that i had to give a 24 hour notice for the shuttle

not able to have shuttle available

no pool

location and shuttle to/from the airport

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

wish the breakfast would have been more than just self serve

breakfast was very nice and staff was very friendly and helpful

liked the little gym

clean, the breakfast was good

had spinal surgery so no breakfast. but it sure smelled good.

note on site states shuttle, but there is none at the time due to short staffing

the pool and hot tub were a bit small but i sill would go and stay there again

, love the different layout , great ac , beds nice and comfy , no pets, extra snacks if kids get hungry, love the desk area , we are on a medical trip for my special needs son to cincy

pool could be warmer.

pool was out of order so that was a huge bummer for our kids.

building is renovated and modern with a mini kitchen

complete breakfast with something for everyone

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and attractions

friendly staff, great breakfast and good location and amenities.

bed, great blinds, clean large room, fully equipped kitchen and very welcoming staff

perfect location to shopping and turfway casino

the kids would have liked gravy and biscuits for breakfast but that's just a personal preference

full kitchen, quiet, laundry facility, breakfast and landscaped grounds

i liked the size of the room, along with the full kitchen. it was nice to have a real room key.

since you get a full kitchen in the room it is easy, or you can walk/drive to the burger king which is just across the

super clean kitchen, they have pans, bawls, dish

room was great, staff friendly, everything was clean, the breakfast was pretty good' overall a great stay, would definitely recommend

loved the kitchenette area

breakfast was delicious, pool was nice and clean

good breakfast with variety of choices

breakfast was on point. .

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of the room, shampoo/conditioner

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

kids without control

breakfast wasn't all that good

was goid and the fitness room was very nice

shuttle returning to the airport in the morning the car could’ve been warmed up since i had made

free breakfast was awesome--egg white omelet

on-call hotel shuttle service to and from cvg is good

same breakfast menu everyday.

few things we would recommend is bigger garbage can in the kitchen

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

pool area rooms are nice breakfast could be updated but still very good

room size was super, the kitchen was helpful, and the breakfast good, i was wanting more options at breakfast but was well

loved having a kitchen and separated bedroom

also the breakfast was tasty, just not our favorite items

the breakfast was delicious and convenient

breakfast breads were not restocked often, especially on sat

we had our large family and our dog, got a suite with two queens, a pullout, and a kitchenette, and we were very comfortable and everything was very clean

very nice clean hotel. breakfast was great. loved the outdoor seating area.

the pool

breakfast was good and the staff was great

great breakfast and service by the young lady serving breakfast.

indoor pool

breakfast was good, okay pool was good could have been heated.

gym and good location

the breakfast was nothing to brag about. more centered in kids eating.

was a light going out on the pool so it was flashing into the room all night long

the place is kids friendly and very safe

did not care for the breakfast, loved the hotel, location and staff was great!!

i was traveling alone with my two kids and my dog, the last thing i wanted to do was worry about a crib that was supposed to be taken

have a hot breakfast options, not just grab and go food.

the breakfast wasn't good. it was grab and go. the pool was closed.

fyi the pool is seasonal because it is outside

pool was out of order

indoor pool was nice and check in easy!

we loved the pool hours and kids had so much fun

only complaint is the pool was freezing

the gym was very hot

good coffee, decent breakfast, bed comfortable, clean bathroom, clean towels, quiet

pool was small and had chipped paint on the bottom

fitness room was

pool was cool, parking lot lights to bright into room, no free breakfast.

heated pool was not that warm and they didnt have proper ventalation in pool room

so clean and i was happy that there s not a lot of people hanging in the parking lot who weren t guests

breakfast-delish

breakfast could have been better

clean and comfortable. close to the airport with shuttle service

the shuttle driver was a bit gruff.

shuttle to airport

close to airport and my business venue a free shuttle that helped

easy access to & from airport with free shuttle.

the gym is amazing, love it

very friendly staff and free of charge shuttle to the airport

the shuttle to the airport deal is awesome to have, super convenient and great

“continental “ breakfast was ok.

host at the hotel who came to pick me up at the airport despite the fact that their shuttle service was technically not running at that time

i'm a truck driver, and they have space or a place for me to park my truck and trailer

michael held a room for her and her kids until we got there and was more than accommodating

clean comfortable shuttle service good

pool

it had a wonderful airport shuttle service that helped me get to the airport on time.

shuttle to the airport was just over 5 min

clean pool and gym

airport shuttle was wonderful and the driver was very accommodating.

the lobby decor, the pool, the cookies

convenient to the airport, ,comfortable bed, excellent pool

was actually a $60 hold) on my card

pool area could use a hot tub if temperature of pool is going to be so low

very close to departure doors! great 24 hrs shuttle to those doors too!

the swimming pool had to be closed due to the coronavirus

very clean quiet and comfortable. breakfast was good and pool facilities were good.

breakfast was great and had lots of choices

the room was very clean and comfortable i would definitely recommend this room with the jacuzzi spa to couples the room was very

we paid for the spa tub room and the tub was great however the jets didn’t work

free breakfast, very expensive breakfast instead, we have 3 kids so well probably stay next door next time, hotel is fine, just a large addition

like the shuttle service to the airport and back before and after my flight

after long flight was ideal, staff super helpful and gym equipment great

good gym

from room service was ok, nothing special

temp of pool and no hot tub

my daughter tried the next morning, but a man was cleaning and i watched from the gym, as he dumped chemicals into the hot tub she was sitting in

quiet. beds were comfortable. hot breakfast. pool!

we especially like the face the pool area was open until midnight

didn't have a shuttle to and from then airport so it cost us a total of $35 to and from using a taxi

nice indoor pool area

breakfast

the pool was nice, it even had stocked towels and was clean

maybe heat the pool?? :)

the room was like a suite. very nice and clean great pool an awesome gym!!

no laundry bag in room

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

reasonable pet fee and room rates

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

room was large, clean, comfortable beds. nice pool. good breakfast

think of anything , it was convenient location ( we went to the arc) the staff was friendly, the breakfast was very good , and most importantly it was very clean

complimentary breakfast was very good. rooms were clean and comfortable. late check out.

the pool was closed

we stayed for location, hot tub and hot breakfast

the pool was great fir the kids

nice staff, great breakfast, great location.

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were perhaps being difficult

noisy kids running up and down the hall and taking over the pool

way too much chlorine in indoor pool, kids had red eyes

2 restaurants at the hotel and a pool

check-in, i was given no information about wifi access, the location or the hours of the pool and gym

we came back to our room later saturday and the house keepers had the kids animals placed cutely on their bed the kids thought it was cute

even with covid, they still had bar and restaurants open and had room service unlike other restaurants that stopped offering extra amenities

for my liking, but there were extras in the room so that helped ud83dude01 the lady who brought room service is so sweet and kind

location was good .. breakfast was great lots of choices .. staff were very friendly ..

charge for parking. that's a new one for a holiday inn.

getting back was a little more difficult but they had given us a number of a young man that did golf carts from to and from the hotel so we were able to have him come and pick us up since the

didnt get any room service or housekeeping the whole entire stay asked for extra towels didnt get them i was told

the fact i was charged $7 for parking at the hotel after paying over $200 for a room.

i came to the thinking that pool was open so had to disappoint my kids

i came to the thinking that pool was open so had to disappoint my kids

kids playing football in hallway doors slamming

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

their shuttle service was excellent

restaurant experience was quite confusing- it was unclear how to order room service

we had to order room service for a pot of coffee

we were provided a free shuttle to the game

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

the hotel was clean, staff was very friendly, the breakfast was great, and i liked the location.

breakfast was very good

the rooms, pool and staff!

we all enjoyed the fitness room, pool and whirlpool

we were taking luggage to my car, then coming in for a breakfast bag and to checkout

the pool is small/ the decor of the room was very generic

great bed and breakfast

room was very nice, breakfast was good, friendly staff, excellent location.

breakfast was included

breakfast was one of the best i've had

we loved the bar and view of the river.

only thing i didn't like was the fact that i didn't have time to go to the pool and swim

great location and kids enjoyed indoor pool.

facility- everything looks new rooms are spacious and beds so comfy- fitness center top notch

we paid $3 per cup of coffee at the bar after finishing the complimentary one in the room.

didn’t use the pool …

the pool was clean but really cold .nebghood was a little crazy .but i felt safe.

location was perfect so close to downtown soon as you walked the lobby smelled so fresh and clean breakfast was good rooms clean beds comfortable no

was not good, gym was under construction and nobody bothered to inform early

property is in a safe location just minutes from fountain square and the casino

especially the bar staff at the manager's reception and the breakfast crew who did a great job keeping a very

the evening manager in the bar area was engaging, cordial and entertaining

more selections

the room stank like mould and the wifi doesn't work in the bedroom

staff and clean rooms the fire alarm went off at 4 am but there was an electrical fire in the pool room so i m glad they went off

�V

the presence of a gym and pool adds an extra layer of convenience and relaxation to our visit

to expensive for the price they charge a small continental breakfast could be

pool warm enough to swim

had to pay $21 to park across the street. the pool is not very deep.

everything including the kids and i experience was wonderful!!!

the bar /restaurant was very nice

we rented a small section of the restaurant on a night the restaurant and bar were closed and they opened the bar just for us

, to talk with and entertain the kids

no food my kids would of wanted

breakfast is ot included and didn't realize until we got a 63$ bill throw in 45$ to park added to

parking and breakfast cost extra.

location entire hotel was very clean balcony room late check out option valet parking

breakfast/ coffee would be nice. a night light in the bathroom softer bed

location and breakfast!

bartender and kids pizza was so small

parking and expensive room service

also i ordered room service and it took over a hour in a half to get my food then when i

my kids had bed bugs in there room and was covered with bite

i have better water pressure at the local gym

information about the lobby bar opening hours on the website is incorrect

excellent bar and restaurant

we really loved the bar area

great bar and restaurant on site

lobby bar and comfortable spacious room.

the gym was really nice with newer equipment, clean and very well equipped

wifi is not included.

bar service especially slow

very slight room service order mix up, cleanliness of the bathroom could have been better

location couldn t be better front office staff is excellent gym is decent

wifi internet was extremely spotty and rarely worked which was disappointing and made working

wifi signal was so poor i ended up using my phone as a hotspot

guest services to come to the room several times and no one showed up saturday the kids above us running all hours of the day and night

i also liked the 24 hour room service

room had a wonderful spa tub and separate shower

only thing i did not like was that we missed the breakfast

made breakfast a joy

the gym had decent equipment

breakfast was good, staff was phenomenal, valet was phenomenal

everything from the rooms to breakfast. they always do a great job.

the kitchen and bathroom were very spacious and i have never seen a kitchen with a dishwasher, 2 burner

breakfast was not well stocked

great breakfast friendly staff spacious room

complementary dinner and breakfast were delicious

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well equipped

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

fun and vibrant look! the bar area was very nice!

no breakfast room service

no pool or hot tub, spa took forever to get in touch with.

i couldn t find much info on room service before check in, i think a reminder that hours are limited would have been good

good for families with kids, alot of inappropriate nude arts and magazines

bathroom was gorgeous, beds were comfy and my kids loved seeing the art

limited items for breakfast

the three course meal was wonderful as was the complimentary breakfast

the restaurant and bar where closed in the middle of the week.

hours of restaurant and bar operations

i have never experienced a bed and breakfast. this was a great first time experience.

room clean/ breakfast service still great although modified/ kids loved the pool

i asked for an early check-in but was unable to be accommodated, however i was able to have a late check out which was more beneficial in the end

pool is tiny

room clean/ breakfast service still great although modified/ kids loved the pool

early check in

the room was a little dusty in a couple of places. kitchen items were a little sparse.

no room service

the room was cozy and loved the kitchen will definitely be a return customer

good bar food and breakfast

the rooftop bar steals the show and is highly recommended for adults that need a night out alone

polenta breakfast bowl was delicious!

breakfast was excellent

haha forgot my apple juice n orange juice at breakfast, it happens right.

in room breakfast could have a little more selection

the bar, restraunts, room service were all open regular hours

pool table was free

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

we came with our kids so that was the only reason i would not go back if i had my kids

“lobby” has a full bar and a pool table as well as a snack area

i loved the vibe of the hotel. all the games, the outdoor fire pit and the pool/gym.

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

to the great american baseball park, close to restaurants and shuttles to the game, breakfast included, friendly staff and stayed last yr as

pool's great room was clean and comfortable

the location near so many restaurants, things to do, and the breakfast bar

the hotel was great , but the kids were upset the pool was out of order.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the pool

�V

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

free wifi and complementary breakfast were much appreciated

the fact that the pool was not open due to covid-19.

my four kids were devastated

breakfast was excellent, good variety and quality

great amenities including the bar, pool, fitness center and free breakfast

the pool was clean

ev charger

your attendant at breakfast was making plates for elderly guests and taking it to them at their seats

the entire staff were awesome, especially the ladies working the breakfast area....

microwave and mini fridge plus a smart tv to get you own apps to watch your fav shows the breakfast was great

the breakfast was nice but wished there was a little more variety

gym was nice, rooms were big and spacious, breakfast was nice, pool looked nice and felt warm ( we

breakfast was delicious

the gym was sufficient

we did not eat breakfast because we had a surgery scheduled at 5:30 am

very clean great breakfast

bed was comfortable. breakfast was good. location excellent for our purpose.

didn’t have a bathtub, which would have been fine if i didn’t have kids with me

the bar food/drinks were also pretty yummy

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

no microwave or coffee pot, kids would of loved a pool

the kids thought it was really neat

indoor pool only. we would have preferred an outdoor pool.

the pool needed to be more heated

pool was cold, breakfast was filling but definitely not that tasty

also, the breakfast was also very nice, and the staff was very friendly

the staff, the breakfast, the cleanliness and the location were amazing!

loved the pool

the swimming pool was closed! but due to the pandemic.

swimming pool- website was misleading when making reservations, description and photos of outside pool

early check in with no issues.

very friendly staff, cl e an room, great breakfast

the bar and grill could have been better.

in house restaurant and bar were nice

the covered parking

great location, cookies were awesome. used room service twice and was good value

free cookies were great!! because of covid no room service or food

convient to racetrack and casino

the bar service and management at the main bar in the casino were despicable

it's a casino, so guests were partying

dry close to casino could walk over and not go outside

raised the bar in customer service

the pool was a little small but still nice

the gym facilities were great. free parking, close to freeway.

location was wonderful, plenty of parking, very clean facility, wonderful gym and pool.

love the room kids enjoyed the pool will stay again

the lighting, customer service, pool and gym area, parking, lounge and our room