pet friendly, friendly staff, clean environment, hot breakfast, coffee 24hrs

was close to casino, and was there only to sleep.

location was great since we were going to the hollywood casino

didn't have the trolly to shuttle back and forth to casino

no shuttle to the casino anymore

breakfast was very good....clean area....close to hollywood casino

the pool was so small there was 6 kids in it snd there wasn’t any room for my two girls.

×no hot tub in pool area ×parking lot lights shining into our windows at night

the pool was a bit small, but it was really nice and the kids had a lot of fun

the hot breakfast was very good. the staff were friendly. everything was clean.

the casino

the long walk-up hill to the casino.

convient to racetrack and casino

the fact i didn't have to go out in the bad weather to get to casino

loved the sports bar and live music

parking was inconvenient but not really an issue

no microwave the wifi was impossible to get on to get work done

great view, hospitable and friendly staff, ease of parking, small town feel

only thing that i could say that the bar and all closes at 10:00 pm and for us that was 9 pm

there was no room service and i had to ask for towel replacements

) the boys loved the pool and breakfast

for one, the pool was closed the entire time which is disappointing to the kids who were super excited to swim

clean room, friendly staff, decent breakfast. easy to get to

room was great and my 5yr old enjoyed your pool.

hot breakfast not great,had better at holiday express

quiet. beds were comfortable. hot breakfast. pool!

comfortable beds, friendly staff, hot breakfast.

and attentive staff , clean rooms, hot water with good pressure, well lit vanity, breakfast on time with all

speed of shuttle and communication on booking .com

we especially like the face the pool area was open until midnight

very clean and the pool area was excellent. offered a variety of snacks in the lobby.

everything was very nice. breakfast was great.

breakfast was comprehensive and well prepared

the heated pool was cold

the room was very clean and comfortable i would definitely recommend this room with the jacuzzi spa to couples the room was very

breakfast - was there at 8:40am and no attendant around

the rooms are very clean and breakfast is actually very good

breakfast was very limited, possibly due to covid restrictions

be the breakfast, but it is more than enough for this price, can make people full

also, i understand that there are some irresponsible pet owners and that's why there is a pet fee

free breakfast, very expensive breakfast instead, we have 3 kids so well probably stay next door next time, hotel is fine, just a large addition

had a flight that left at 400 pm and they gave me a late check out of 100 pm

great staff, great location, bar and restaurant are great as well

not a variety of food. to expensive, no kids menu

plenty of parking at the hotel

the bar closed at 11:00

they provided free door-to-door shuttle service upon request

the bed was comfy. we loved the pool, very relaxing for mom and dad yet fun for the kids.

like that, i'd click on some joint with 1 star whose publicity picture included an empty swimming pool and a few plastic pink flamingos

very close to departure doors! great 24 hrs shuttle to those doors too!

early check in with no issues.

and the pool was crisp and clean

the pool wasn't open at the time.

swimming pool- website was misleading when making reservations, description and photos of outside pool

loved the pool

paper products in breakfast area said “recyclable” which i complimented…then… found out when asked, “we do

also, the breakfast was also very nice, and the staff was very friendly

is a very small complaint, but i'd prefer to have butter rather than margarine served with breakfast

the clean room and delicious breakfast ?. yummmmmmy

the pool

the kitchen staff not so friendly

great breakfast

eggs for breakfast were undercooked. no other issues.

the breakfast was delicious the cleanliness of the place

well-appointed rooms with full kitchens

host at the hotel who came to pick me up at the airport despite the fact that their shuttle service was technically not running at that time

clean comfortable shuttle service good

we were told that breakfast was from 6-9am

breakfast was plentiful and diversified. quite a spread.

shuttle took me to valet parking garage

kids ate free at restaurant

ppl there all at once just good all the way around nice fitness room with view of the pool so kids could swim while i worked out and i could still keep an eye n

m ,as well as in the gym and the swimming pool

the kids loved the pool and hot tub

nothing stood out that i did not like. the breakfast was very good.

very friendly staff and free of charge shuttle to the airport

the shuttle to the airport deal is awesome to have, super convenient and great

the gym is amazing, love it

the shuttle to and from the airport was nice. driver was very courteous.

easy access to & from airport with free shuttle.

room was clean, the pool and hot tub was very nice

pool area rooms are nice breakfast could be updated but still very good

breakfast was delicious

pool area rooms are nice breakfast could be updated but still very good

the rooms were clean, the shower was great, and the breakfast was amazing!

great breakfast, free laundry, very nice staff

the indoor pool

great location, with a friendly staff, comfortable beds, small kitchen, refrigerator, microwave, sink, utensils, plates and comfortable seating with couch, chair,

laundry, breakfast was wonderful, room was super nice with everything we needed

it was nice we could reserve and have the pool to ourselves

one night stay,friendly staff great breakfast!!!clean!!

free breakfast was awesome--egg white omelet

on-call hotel shuttle service to and from cvg is good

shuttle returning to the airport in the morning the car could’ve been warmed up since i had made

was goid and the fitness room was very nice

dident get breakfast

breakfast was good and plentiful.

the 6 grand-kids loved the pool

the price was right and the pool was great for the kids

pool felt like a private pool

gym and good location

breakfast was okay, i know it would have been better if the covid-19 wasn’t going on.

you also stated there was a pool and to our disappointment it was closed

the breakfast was good and the staff was super helpful

did not care for the breakfast, loved the hotel, location and staff was great!!

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very nice, nice pool is led lit and up to 6ft, comfy bed, nice quality soaps

although the temp of the pool was a little cooler than i would have liked, the kids didn't seem to mind

indoor pool was amazing, our granddaughter loved the gym

breakfast and staff, and the rooms were huge and clean

the indoor pool was a great way to burn some energy, and the staff was always very friendly and helpful

the room was comfy but the breakfast sucks and we saw roaches by the food!

breakfast wasn't all that good

kids playing in the hallway, too many people allowed in one room

kids yelling until 12:30 pm

breakfast was on point. .

rooms are beautiful. kitchen was wonderful.

we loved using the pool too

breakfast options were limited.

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and attractions

complete breakfast with something for everyone

the pool was on the smaller side is really the only negative i can think of.

pool was out of order so that was a huge bummer for our kids.

the fitness centre/gym needs a cycling machine.

was clean, bed very comfortable, breakfast delicious

breakfast was a “true breakfast”

liked the little gym

wish the breakfast would have been more than just self serve

good breakfast. great pillows!

also 2 min drive from turfway gaming and casino

breakfast was good, location good for what we had planned to do.

24/7 shuttle, breakfast included, clean and comfortable, great staff

pool could have more tables available for family afternoon gatherings.

breakfast was great, staff was very kind

the pool was open clean

should be a restroom closer to the pool area

close to the airport, great staff, and easy shuttle run in the morning.

the main reason we booked this specific hotel was because they had an outdoor pool

great shuttle service and driver to cvg

very clean, nice warm pool

pool was closed, even though it was outdoor and the weather was perfect

we we left waiting for an airport shuttle for over an hour in sub 20 degree temperatures

the elliptical in the gym was brand new

pool area had way to much chlorine in it

the room was very well laid out, and the bathroom was amazingly spa like

breakfast bar had a good variety

pool /spa that is open late , fitness center and even a laundry room

easy access to whatever you needed comfortable breakfast was decent for on the move

very friendly, breakfast always refilling

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

pool and hot tub clean and well kept

the location to the little casino is perfect as well

literally everything within five min of property (airport, casino, stores, restaurants

exercise room, laundry, breakfast, elevator, maintenance on the grounds, secure doors and even a room for you to

laundry room was feet away

kitchen well equipped

great room, comfy bed, good location and a shuttle to the airport that runs every 30 minutes.

was very nice and plenty of amenities including bar, pool & fitness center

only thing that i didn't like was that the pool was not open

the good news is that the menu is small but diverse, the meals are prepared fresh, and the bar is stocked to allow the numbing of nerves before the bill is presented

the pool was closed after i asked them a couple of days prior to coming to the hotel and they said it

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

decor was nice, parking was easy, room set up was functional

was informed after i checked in that i had to give a 24 hour notice for the shuttle

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

our shuttle driver was a great ambassador for your brand as well

very nice staff and allowed early check in and late check out

needs a bigger gym and pool fixed

very nice staff and allowed early check in and late check out

pool being closed!! but again covida

breakfast was a sack of goodies

room was comfortable. staff opened up the firepit to us which the kids really enjoyed.

the people in the room across had 4 kids who were up at 7 am and screaming for half an hour which woke us up

pool closed

pool was out of order

the staffs' fault, but when i booked online, i was led to believe that the pool was indoors; my grandchildren were very disappointed about not having a place to swim, so was

indoor pool was nice and check in easy!

cold breakfast area. really smelly air freshener in lobby area

pool was a little murky but when we stayed there was a ton of kids so that is to be expected

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up

pool and gym were both open early and late

the parking area and surrounding hotel area badly needs lighting

fitness room was

furniture was very dusty and floor in swimming pool was dirty

the pool was a little chilly!

pool

location was perfect so close to downtown soon as you walked the lobby smelled so fresh and clean breakfast was good rooms clean beds comfortable no

everything about it my kids slept well thanks

overall it was a nice experience and close to my daughters gymnastics meet

sack breakfast was adequate and varied but i’ll be glad when you can return to a buffet breakfast

pool should be bigger

my boys enjoyed it very much as well as the gym

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

we stayed for location, hot tub and hot breakfast

the pool and hot tub were very enjoyable

breakfast had alot of choices and was delicious

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the staff was very friendly and the chef was great to create an awesome breakfast including made to order eggs, yogurt and etc

excellent breakfast

very clean and cozy. breakfast is tasty.

it's conveniently located and included a delicious breakfast

seems like the local music bar of choice with live jazz at least 3 nights in a bar which seats about 40

you could hear kids yelling and traffic outside all night long.

the fact that the pool was not open due to covid-19.

free wifi and complementary breakfast were much appreciated

24 hr pool. too many kids to wanna swim

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

we weren't allowed to have an extra cot for our kids

small shallow pool. kids were not impressed.

the indoor pool was a bit cold; my daughter still swam but it ws too cold for me.

we waited 1/2 hour for breakfast since we didn't get buffet

went for my kids birthdays

information about the lobby bar opening hours on the website is incorrect

room was very comfy - really nice bed and the bar area was fun after a long day of work

excellent bar and restaurant

great bar and restaurant on site

we really loved the bar area

the location was amazing, breakfast was top notch and i got a really good deal price wise.

loved your kitchen

it wasn't even an early check in, it was 6:45 in the evening

room was great. liked having the kitchen.

that the billiards and bar were on separate floors

the morning for breakfast was outstanding

they also gave me a late check out of 1 pm which was amazing

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

free breakfast, good location, nice gym.

the gym had decent equipment

the bar /restaurant was very nice

beautiful hotel, bar and rooms!!

the room service meals were amazing.

the gym and restaurant inside the hotel.

the room was comfortable and quiet... room service was excellent.

wifi internet was extremely spotty and rarely worked which was disappointing and made working

no room service

wifi out of service

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

street noise, half mirror in bathroom, no room service

nice gym & pool area

was bad kids in the hot tub and pool when we got there with our girls

my kids had bed bugs in there room and was covered with bite

when we travel, we look for a place where my kids can swim so i we were very disappointed they closed their pool years ago

need another person to help with cooking the breakfast

the rooftop bar is a little small.

very unique hotel and experience great room service

good for families with kids, alot of inappropriate nude arts and magazines

in front of the hotel to valet which resulted in being in traffic trying to exit the vehicle with kids

ont desk and bar)

room service was fast and efficient and staff was

wifi was solid

wifi should be free in the rooms.

location couldn t be better front office staff is excellent gym is decent

but that comes with having a nice bar and restaurant in the building

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

location and breakfast!

breakfast was a little weird

the location, the bar in the lobby and the gym were great.

breakfast is ot included and didn't realize until we got a 63$ bill throw in 45$ to park added to

the price, i feel there should have been a complimentary breakfast included in the room rate

very clean great breakfast

the gym was sufficient

friendly staff, good breakfast, good location

hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout

we did not eat breakfast because we had a surgery scheduled at 5:30 am

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

we enjoyed the bar food/drinks, they were surely overpriced ($12 for 2 soft pretzels) - keep this in mind and

the gym was nice and had peloton bikes

drinks at the bar were way too expensive. especially for bottom shelf alcohol

food and bar closed at 11 and there is nothing nearby

kitchen wasn t equipped very well and have to valet park for $33 a night- not overly close to a

love the gym and friendly staff.

good bar food and breakfast

reakfast was outstanding

the rooftop bar steals the show and is highly recommended for adults that need a night out alone

breakfast was excellent

breakfast was great. i had the lemon ricotta pancakes,

in room breakfast could have a little more selection

the food was delicious at the bar as well as breakfast room service

the bar, restraunts, room service were all open regular hours

the entire staff were awesome, especially the ladies working the breakfast area....

it was new, clean; we liked the pool and gym

it was new, clean; we liked the pool and gym

breakfast buffet was ok but no cheerios or rasin bran cereal, no oatmeal, only fresh fruit was

pool & gym were great! breakfast enjoyable. good location.

gym was also good

breakfast was very good

the bar was nice and breakfast was great

the bar closed early each night we were there

such a friendly staff. very comfortable accommodations. super clean. great breakfast!

the lighting, customer service, pool and gym area, parking, lounge and our room

there were clumps of food and dirty cups left in the coffee bar area

the bar area for getting together with family after our event.

it said you could order room service which you could not

the pool was a little small but still nice

this hotel is clean, quiet & has an indoor pool with a small fitness center

all breakfast items out on time when breakfast starts and ready to go.

no breakfast served

the breakfast was very good

the swimming pool and beds are comfy

due to the fact this covid 19 is going on we couldn’t get hot breakfast in the morning

breakfast cleanliness kindness

pool was a bit disappointing

the lady that does the breakfast in the morning has become my favorite

everything was great, friendly staff, awesome breakfast, would definitely recommend

comfortable, clean and up to date! plus the breakfast was really good.

good location and good facilities though didn’t use pool or gym

we spent a lot of time in the pool, which was great, and used the laundry as well

very nice layout. well thought out. very clean nice breakfast. will definitely stay there again.

comfy bed, roomy , great hot breakfast

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

but the downside was the pool was too cold

the pool was out of order

the pool was on the small side and was a max depth of 4 feet deep

the pool was too cold

kids were loud from tournament families.

good breakfast and nice amenities. friendly staff.

breakfast was great, pool was very clean, rooms were awesome, and the receptionist was super

bed was very uncomfortable and so was the sofa pullout for the kids

did not use fitness or pool at this time