location, trolley to casino was nice extra, free covered parking across the street was great

the room service breakfast was plentiful and tasty

easy parking too

staff was great, the room was clean, the gym was nice

couldn't get waited on one evening in the bar area

dry close to casino could walk over and not go outside

to have to wear a mask at the machines and not drink when you could drink without a mask at the bar area with no mask where everyone was closer together then at the machines

the place was absolutely gorgeous! very large gorgeous casino, hotel rooms were very spacious.

would love to come more often and try our luck at the casino, but the price is pretty steep, so we'll just have to save up for special occasions

the casino

cincinnati, one block from the casino

location was great since we were going to the hollywood casino

the proximity to the casino was great, and the room was large

location to our activities. many choices for breakfast. staff helpful and friendly

breakfast was great! hot breakfast was provided.

breakfast was great

loved hot breakfast

°less than an hour from ark encounter, creation museum, and newport aquarium °indoor heated pool

the pool was a bit small, but it was really nice and the kids had a lot of fun

the pool, work out room and hot breakfast in the morning.

) the boys loved the pool and breakfast

for one, the pool was closed the entire time which is disappointing to the kids who were super excited to swim

clean room, friendly staff, decent breakfast. easy to get to

room was great and my 5yr old enjoyed your pool.

hot breakfast not great,had better at holiday express

quiet. beds were comfortable. hot breakfast. pool!

comfortable beds, friendly staff, hot breakfast.

and attentive staff , clean rooms, hot water with good pressure, well lit vanity, breakfast on time with all

speed of shuttle and communication on booking .com

we especially like the face the pool area was open until midnight

very clean and the pool area was excellent. offered a variety of snacks in the lobby.

everything was very nice. breakfast was great.

breakfast was comprehensive and well prepared

the heated pool was cold

the room was very clean and comfortable i would definitely recommend this room with the jacuzzi spa to couples the room was very

told me about a $5 room service charge after i placed my order

$25 for parking for up to 2 weeks and, a free airport shuttle. can't beat that anywhere.

very convenient to airport. prompt shuttle service. good restaurant and bar on site.

i ordered room service for breakfast with doorknob card collected at 3am

doors slammed, kids yelling, neighbors fighting/cussing at midnight and 5am

pool was very very very cold

arrived at 4 pm to see 2 room service trays

the restaurant and bar were great to have on site

the room service was prompt and outstanding

very close to departure doors! great 24 hrs shuttle to those doors too!

breakfast wasn’t all that but for the price of the room, there are plenty of places around to eat

also, i understand that there are some irresponsible pet owners and that's why there is a pet fee

i was given a discount on the pet fee & my extra day was given to me at the original rate i booked & no pet fee

the rooms are very clean and breakfast is actually very good

also, we had called ahead about two pets and were told it was a $25 pet fee but were not told it’s per pet per night

we enjoyed the freshness of the foods. the kitchen staff was helpful.

love the kitchen and the fact it had a bathtub for my kids

room was clean, the pool and hot tub was very nice

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

got a suite with a kitchen, but the toaster was falling apart and needed to be replaced

breakfast had a great selection

being able to do our laundry since we were there four nights was very helpful

tried calling the front desk to find out the shuttle schedule (which ended up being consistently 45 min behind) couldn't get ahold of anyone and

the access to a laundry room and clean rooms.

on-call hotel shuttle service to and from cvg is good

clean, bed was extra comfortable, pool was nice, pet friendly

room was great, staff friendly, everything was clean, the breakfast was pretty good' overall a great stay, would definitely recommend

loved how big the room was and that everything was thought of for the kitchen

super clean, great amenities such as pool and continental breakfast, room was fabulous

super clean kitchen, they have pans, bawls, dish

breakfast could have been better

the shuttle driver was a bit gruff.

the hot breakfast and service with a smile always

loved the two bedroom suite with full kitchen

needed a choice of breakfast food for

bacon would have been nice on the continental breakfast.

kids and i were disappointed to say the least

urged us to get up and have breakfast and told the times but didn’t say that all that was available was wrapped up bagels a

buffet breakfast was cold stale bagels and yogurt

everything was good, wish the pool could have been open.

pool felt like a private pool

breakfast was good, okay pool was good could have been heated.

indoor pool

dident get breakfast

breakfast is as good, pool was war, outdoor smoking was clean

also, we were by the desk and laundry area

the shuttle driver even got up earlier than expected to make sure we got to the airport on time

the room was spacious. the bed was comfortable. and breakfast was delicious.

breakfast was simple and good.

great breakfast buffet with hot eggs & sausage

i think someone even rolled their eyes at my kids and i

clean pool and gym

kids ate free at restaurant

they provided airport shuttle. restrauant food was very good! nice place to stay.

at the hotel lobby at 5am was much more comfortable than standing out in the cold waiting for a shuttle

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

the shuttle to the airport deal is awesome to have, super convenient and great

very friendly staff and free of charge shuttle to the airport

did not have time for breakfast. i caught the airport shuttle at 6:30.

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

covid 19 taking away breakfast buffet.

very friendly staff, cl e an room, great breakfast

the swimming pool was closed! but due to the pandemic.

staff was very helpful and breakfast was amazing

its was updated had outdoor pool and breakfast

kids loved the pool

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

it would be a great hotel long term as it had a whole kitchen in it

good breakfast and very friendly staff

the kids loved the pool

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady being a super old grouch, this place is

the room was comfy but the breakfast sucks and we saw roaches by the food!

wasn't even shut when we got to our door and the lights qouldnt come on i had 3 small kids in tow and did not feel safe

the staff was friendly and helpful. it was clean great breakfast.

world of golf was in walking distance.

the indoor pool was freezing.

also, the breakfast was also very nice, and the staff was very friendly

is a very small complaint, but i'd prefer to have butter rather than margarine served with breakfast

the room was very cozy. the breakfast was excellent and available until 10am which was nice.

breakfast is very good also

rooms are beautiful. kitchen was wonderful.

we loved using the pool too

breakfast options were limited.

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and attractions

complete breakfast with something for everyone

the pool was on the smaller side is really the only negative i can think of.

pool was out of order so that was a huge bummer for our kids.

the fitness centre/gym needs a cycling machine.

was clean, bed very comfortable, breakfast delicious

breakfast was a “true breakfast”

liked the little gym

wish the breakfast would have been more than just self serve

good breakfast. great pillows!

also 2 min drive from turfway gaming and casino

breakfast was good, location good for what we had planned to do.

close to the airport, great staff, and easy shuttle run in the morning.

an airport shuttle was available for a very early flight

pool was closed, even though it was outdoor and the weather was perfect

the main reason we booked this specific hotel was because they had an outdoor pool

very clean, nice warm pool

breakfast was great

selection at breakfast including hot sausage and eggs

lack of options for breakfast

the free shuttle was icing on the cake

the staff at the front desk were very friendly and the breakfast was great

we we left waiting for an airport shuttle for over an hour in sub 20 degree temperatures

the elliptical in the gym was brand new

pool area had way to much chlorine in it

the room was very well laid out, and the bathroom was amazingly spa like

breakfast bar had a good variety

pool /spa that is open late , fitness center and even a laundry room

easy access to whatever you needed comfortable breakfast was decent for on the move

very friendly, breakfast always refilling

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

pool and hot tub clean and well kept

the location to the little casino is perfect as well

literally everything within five min of property (airport, casino, stores, restaurants

exercise room, laundry, breakfast, elevator, maintenance on the grounds, secure doors and even a room for you to

laundry room was feet away

kitchen well equipped

great room, comfy bed, good location and a shuttle to the airport that runs every 30 minutes.

was very nice and plenty of amenities including bar, pool & fitness center

only thing that i didn't like was that the pool was not open

the good news is that the menu is small but diverse, the meals are prepared fresh, and the bar is stocked to allow the numbing of nerves before the bill is presented

the pool was closed after i asked them a couple of days prior to coming to the hotel and they said it

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

decor was nice, parking was easy, room set up was functional

was informed after i checked in that i had to give a 24 hour notice for the shuttle

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

our shuttle driver was a great ambassador for your brand as well

very nice staff and allowed early check in and late check out

needs a bigger gym and pool fixed

very nice staff and allowed early check in and late check out

pool being closed!! but again covida

breakfast was a sack of goodies

room was comfortable. staff opened up the firepit to us which the kids really enjoyed.

the people in the room across had 4 kids who were up at 7 am and screaming for half an hour which woke us up

pool closed

pool was out of order

the staffs' fault, but when i booked online, i was led to believe that the pool was indoors; my grandchildren were very disappointed about not having a place to swim, so was

indoor pool was nice and check in easy!

cold breakfast area. really smelly air freshener in lobby area

pool was a little murky but when we stayed there was a ton of kids so that is to be expected

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up

pool and gym were both open early and late

the parking area and surrounding hotel area badly needs lighting

fitness room was

furniture was very dusty and floor in swimming pool was dirty

the pool was a little chilly!

pool

very clean hotel great breakfast

room was large, clean, comfortable beds. nice pool. good breakfast

the pool was closed

all employees encountered were very helpful and breakfast was just what i wanted.

had a wonderful breakfast and a nice swimming pool and exercise room

fact that there’s a pool but couldn’t use it

they said they had a gym

it felt sketchy arriving late at night- kids congregating in parking lot

sack breakfast was adequate and varied but i’ll be glad when you can return to a buffet breakfast

would not take kids there

the staff was very friendly and the chef was great to create an awesome breakfast including made to order eggs, yogurt and etc

excellent breakfast

very clean and cozy. breakfast is tasty.

it's conveniently located and included a delicious breakfast

seems like the local music bar of choice with live jazz at least 3 nights in a bar which seats about 40

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the gym was 24/7

rooms, staff, restaurant, pool! my family had a great time!

at ground floor has good selection of food and drinks, i've used it for breakfast gym is good, has all that is needed position is perfect to have a walk in cincinnati

the restaurant/bar was great and very convenient - much better for dinner than for breakfast

the room service and no pizza :

we really loved the bar area

great bar and restaurant on site

information about the lobby bar opening hours on the website is incorrect

location, restaurant and bar on the bottom floor

lobby bar and comfortable spacious room.

free wifi and complementary breakfast were much appreciated

the breakfast was really good and very clean

the fact that the pool was not open due to covid-19.

the heated pool and the room was nice

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

opted for the bigger room as we had 3 adults and 2 small kids

breakfast was good and my kids loved it.

the bar restaurant food and drinks are exceptional but very pricey

the location and the gym was by far the top 2 things

all of the employees were friendly, the room service attendant in particular

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

made breakfast a joy

very clean, great breakfast and the staff was polite and courteous!

the morning for breakfast was outstanding

everything from the rooms to breakfast. they always do a great job.

the location was amazing, breakfast was top notch and i got a really good deal price wise.

bed compfy and breakfast good

loved your kitchen

breakfast was not well stocked

our favorite staff member was the gentleman working at the social hour and breakfast

wifi internet was extremely spotty and rarely worked which was disappointing and made working

no room service

wifi out of service

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

street noise, half mirror in bathroom, no room service

nice gym & pool area

was bad kids in the hot tub and pool when we got there with our girls

my kids had bed bugs in there room and was covered with bite

when we travel, we look for a place where my kids can swim so i we were very disappointed they closed their pool years ago

need another person to help with cooking the breakfast

the rooftop bar is a little small.

very unique hotel and experience great room service

good for families with kids, alot of inappropriate nude arts and magazines

in front of the hotel to valet which resulted in being in traffic trying to exit the vehicle with kids

ont desk and bar)

room service was fast and efficient and staff was

wifi was solid

wifi should be free in the rooms.

location couldn t be better front office staff is excellent gym is decent

but that comes with having a nice bar and restaurant in the building

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

location and breakfast!

breakfast was a little weird

the location, the bar in the lobby and the gym were great.

breakfast is ot included and didn't realize until we got a 63$ bill throw in 45$ to park added to

the price, i feel there should have been a complimentary breakfast included in the room rate

very clean great breakfast

the gym was sufficient

friendly staff, good breakfast, good location

hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout

we did not eat breakfast because we had a surgery scheduled at 5:30 am

the rooftop bar steals the show and is highly recommended for adults that need a night out alone

the rooms have a suite and full kitchen

the rooftop bar is spectacular! it was nice to relax in the evening.

was disappointed that there was no grab bag breakfast available daily.

i love the amount of space you get for the money, i love the kitchen

the food was delicious at the bar as well as breakfast room service

in room breakfast could have a little more selection

the food was delicious at the bar as well as breakfast room service

polenta breakfast bowl was delicious!

room, breakfast

honestly, everything was great. staff, location, facility, gym all are great.

the bar food/drinks were also pretty yummy

as kid friendly, while the kids love all the fun details as much as we do, there are a lot of party aged kids and the walls

the kids thought it was really neat

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

the entire staff were awesome, especially the ladies working the breakfast area....

it was new, clean; we liked the pool and gym

it was new, clean; we liked the pool and gym

breakfast buffet was ok but no cheerios or rasin bran cereal, no oatmeal, only fresh fruit was

pool & gym were great! breakfast enjoyable. good location.

gym was also good

breakfast was very good

the bar was nice and breakfast was great

the bar closed early each night we were there

such a friendly staff. very comfortable accommodations. super clean. great breakfast!

the lighting, customer service, pool and gym area, parking, lounge and our room

there were clumps of food and dirty cups left in the coffee bar area

the bar area for getting together with family after our event.

it said you could order room service which you could not

the pool was a little small but still nice

didn’t have breakfast

the kitchen area went perfect with the moet and remy

gym, adequate swimming pool, just barely long enough to swim laps and get in a workout

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

very nice layout. well thought out. very clean nice breakfast. will definitely stay there again.

the pool was out of order

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

but the downside was the pool was too cold

the pool was on the small side and was a max depth of 4 feet deep

the pool was too cold

the rooms are nice and clean. and they have breakfast.

pool

no breakfast served

this hotel is clean, quiet & has an indoor pool with a small fitness center

pool was open but it is very small

comfortable room and good breakfast

due to the fact this covid 19 is going on we couldn’t get hot breakfast in the morning

on our way back up from breakfast we grabbed a couple from the front desk it wasn't a big deal

pool and close to wedding i was attending.

they're nice rooms and the breakfast is great