great hotel, would be great to have a gym for business guests

it was absolutely fabulous. i is impressed with the room and the room service

we had to order room service for a pot of coffee

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

there was a singing competition and groups staying in the hotel and the bar and restaurant area were very lively on friday night but it was never loud in our room or an

the pool and workout room far exceeded expectations

you had to go back up the elevator to the fitness room

would've loved a whirlpool, rather than just a pool

the room was great! comfortable bed. location was perfect! fitness facility was awesome.

the pool and bar not being open.

the pool could ve been cleaner

room phone didn't work for calling room service

wifi in the room was a plus

after an evening out got back and called for room service well before they closed, but the phone just rang and rang both times we called,

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

had kids so was disappointed pool was closed. understandable though.

were able to ask for late check out without incurring a fee.

i came to the thinking that pool was open so had to disappoint my kids

kids playing football in hallway doors slamming

and the pizza from room service was delicious

the staff was nice. room service was fairly cheap. room design was great.

location and my kids loved the balcony overlooking the city

don't like the parking is way too far and i didn't understand why kids were in the pool area without an

price and parking and pool

nice comfortable layout,nice pool area,food and drink served until 11pm

did not provide any room service

she was so sweet & welcoming for breakfast

i didn't use the gym but it had your basic equipment

getting back was a little more difficult but they had given us a number of a young man that did golf carts from to and from the hotel so we were able to have him come and pick us up since the

breakfast is ot included and didn't realize until we got a 63$ bill throw in 45$ to park added to

the gym was great, everything was clean

the price, i feel there should have been a complimentary breakfast included in the room rate

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

early check in friendly staff

bed was extremely comfortable breakfast was delicious very quiet & clean free parking

breakfast options are lacking due to covid. guests didn't follow social distancing on elevators.

batter during breakfast and couldn't find anyone to ask to replace, and that was only thing my kids would eat

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just went above and

also, the breakfast was outstanding

breakfast selection

we also enjoyed the pool and was grateful for the guest laundry after a root beer incident

breakfast was great and the location was perfect

pool was a little cold

the breakfast was better than the last time but could still use a little boost

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

fun and vibrant look! the bar area was very nice!

the restaurant and room service wasn't available

pros: room service/breakfast was easy to order & arrived on time the room was fairly quite

covid has the restaurant and bar closed, so we improvised with byob and ordered takeout.

i didn t get the breakfast but i enjoy the bar last night customer service was on point

the gym was really nice with newer equipment, clean and very well equipped

room service

was bad kids in the hot tub and pool when we got there with our girls

when we travel, we look for a place where my kids can swim so i we were very disappointed they closed their pool years ago

the kids enjoyed the

hotel offers 24 hour room service

everything including the kids and i experience was wonderful!!!

the room was comfortable and quiet... room service was excellent.

i look forward to visiting again without the kids

i look forward to visiting again without the kids

room service was great no long wait

the pool was very small but entertained the kids for a short time.

the room service and no pizza :

the breakfast

the pool was very small but entertained the kids for a short time.

the indoor pool was a bit cold; my daughter still swam but it ws too cold for me.

kids swam in the pool

the pool water

a lot of kids running around

everything, especially the outdoor area for the kids to play games

disappointed when we found out the pool wasn’t open and they weren’t serving food, but under the circumstances with covid i

excellent hotel with amazing hot breakfast!!

the room room was awesome and the breakfast was great!!!

there needs to be more glassware and kitchen items

breakfast was excellent. bathroom was clean.

good bar food and breakfast

breakfast was great. i had the lemon ricotta pancakes,

roof deck, staff lobby bar bartender all amazing.

the food was delicious at the bar as well as breakfast room service

time for breakfast

the hotel is cool, the bar is cool, stay there you wont regret it

guest services to come to the room several times and no one showed up saturday the kids above us running all hours of the day and night

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or continental breakfast

inoperable wifi 2

wish they had room service

no room service

delicious breakfast and great location

liked that the gym was so easy to find and pretty clean

free breakfast, good location, nice gym.

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

the gym had decent equipment

i used the gym on two occasions - while on the smaller side, it still had all the facilities i needed

the bartenders in the lobby bar make great cocktails

bathroom was gorgeous, beds were comfy and my kids loved seeing the art

i couldn t find much info on room service before check in, i think a reminder that hours are limited would have been good

was nicely located for our purposes, good room service food from the attached restaurant, the room was clean and maid was

that the billiards and bar were on separate floors

loved your kitchen

suite features for kitchen use to whip up snacks and meal on a rainy night in cincinnati

muffins, granola bar and coffee

the breakfast was great. wonderful bar on 3rd floor.

location, restaurant and bar on the bottom floor

great bar and restaurant on site

we really loved the bar area

excellent bar and restaurant

room was very comfy - really nice bed and the bar area was fun after a long day of work

the pool was great and the bar on the 12th floor and the location.

location was perfect so close to downtown soon as you walked the lobby smelled so fresh and clean breakfast was good rooms clean beds comfortable no

free breakfast, staff were extremely friendly, parking free, wifi free, very comfortable bed

the location close to casino/price was good

no pool

the location near so many restaurants, things to do, and the breakfast bar

breakfast and coffee were great

problem i had with the hotel is it there clock was set 1 hour ahead of time, and i got down for breakfast at 5:00 instead of 6:00, after you get cleaned up dressed and everything you can't go

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

she loves the swimming pool

the staff is very friendly and knowledgeable and the restaurant and bar

the staff was very friendly and the chef was great to create an awesome breakfast including made to order eggs, yogurt and etc

seems like the local music bar of choice with live jazz at least 3 nights in a bar which seats about 40

bar is quaint

the restaurant and bar where closed in the middle of the week.

the price at the laundry very

we enjoyed everything. the rooms were clean. the pool was a nice size.

location, personnel, big room, comfortable, very clean, very good breakfast.

they woke up my kids

breakfast was very good

very respectful staff ,clean rooms,nice breakfast and an amazing pool

your attendant at breakfast was making plates for elderly guests and taking it to them at their seats

hours for pool on weekends should be extended and opened earlier on saturday morning

pool & gym were great! breakfast enjoyable. good location.

hotel employee prepared a delicious breakfast with a wonderful positive energy

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

no laundry bag in room

reasonable pet fee and room rates

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

24 hr pool. too many kids to wanna swim

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

to covid precautions, pool and fitness center were closed and did not have hot breakfast

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

lots of kids when i stayed so it was impossible to keep the common areas clean

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

liked the friendly staff, clean rooms, and breakfast was great

very clean great breakfast

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

we did not eat breakfast because we had a surgery scheduled at 5:30 am

bed was comfortable. breakfast was good. location excellent for our purpose.

staff was very helpful, especially african american female working at the bar in the evening!

also loved that they had a coffee bar inside the lobby and they make the best americano

food and bar closed at 11 and there is nothing nearby

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

was very clean, they pool was nice

breakfast were really good,entree changed each day plus lots of daily items too

it was very clean and the pool was nice and the gym was exceptionally nice

it was a quick trip and not able to use the pool.

pool was chilly.

nice front desk staff. has gym.

pool temperature was very cold

breakfast was really good and a great value add to your stay

pool water too cool.

new facility. opened dec. 2017. very nice. quality breakfast.

the bar area for getting together with family after our event.

quick check in/out. friendly staff. room service was a nice add on.

there were clumps of food and dirty cups left in the coffee bar area

location was wonderful, plenty of parking, very clean facility, wonderful gym and pool.

the lighting, customer service, pool and gym area, parking, lounge and our room

comfortable, clean and up to date! plus the breakfast was really good.

breakfast was so much better than the free breakfast in other hotels

the rooms are large, comfortable, and have plenty of conveniences, like the near-full-size kitchen, great desk/work area, plentiful shelves and drawers, and even well-placed hooks

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

the kitchen, netflix, the coffee.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was out of order

pool a little small but fun. wifi didn't work well in our room.

the pool was too cold

but the downside was the pool was too cold

the gym could have been better stocked with equipment, but for a hotel gym, it was pretty good

perfect location near the airport, fantastic breakfast

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash clothes, check in agent wanted to give me a

kids loved to hotel

breakfast was and staff member was very friendly

the kitchen staff was absolutely wonderful and treated us so kindly

nice hotel, welcoming and helpful staff, a large variety of options for breakfast that could fit a variety of diets, a full fridge/freezer/kitchenette that was a surprise,

the hotel gym was one i could actually get a good workout in - they have dumb bells going up to 75 lbs, a

we had a full kitchen in the room with a refrigerator, microwave and dishwasher

the shower was amazing! great water pressure. very clean, ceiling fan, kitchen.

to airport was great; room met all of our needs; we went to an outside vendor for breakfast

no fruit or yogurt for breakfast. quite starchy/sugary choices.

great breakfast buffet with hot eggs & sausage

clean rooms, had good laundry facilities

lowest cost long-term car parking, with reliable airport shuttle

cold breakfast area. really smelly air freshener in lobby area

traveling with kids that a huge issue

pool hours

traveled with 4 adults and 4 kids on a church trip

the next morning, i used the gym, and there was sign saying to tell the staff when you leave the gym so they can sanitize it

the shuttle to and from the airport was nice. driver was very courteous.

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

the shuttle to the airport deal is awesome to have, super convenient and great

did not have time for breakfast. i caught the airport shuttle at 6:30.

the gym is amazing, love it

i also loved the breakfast, they were different for the two days we were there which is great and they were both

the breakfast wasn't good. it was grab and go. the pool was closed.

pool closed

great breakfast and staff

fyi the pool is seasonal because it is outside

the studio apartment with kitchenette

kitchen included a microwave, full-sized refrigerator, dishwasher, sink with dish washing detergent

from the front desk to the kitchen, everyone went above and beyond to make us feel welcome

the room was great. my kids had a blast! and the breakfast was exceptional!

the breakfast was delicious the cleanliness of the place

wifi didn t work on the playstation

i love everything, the room, the area, the staff, and the breakfast was great.

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several occasions

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

where very nice to me and all guest, breakfast is very good and simple

that the pool wasn t open for my kids

breakfast was delicious, pool was nice, beds were comfortable

clean, friendly, caring, good breakfast, great rooms

though it was hot and plentiful and the staff was

great state of the art hotel nice staff plenty of parking

dered twice and both were terrible)

) several eateries and varieties of food inside and a bar just 400 ft away from the entrance of the hotel across the street, which was just as impressive

there was a very loud party. we also ordered room service in the morning and it never showed up.

parking, people w no handicap sticker was in handicap parking, and cars were taking up two

loved the free parking

plenty of parking at the hotel

i would rate the breakfast and room service except i was only there for short time to rest before my flight

rbud, plastic knife) and 2 pills

had a flight that left at 400 pm and they gave me a late check out of 100 pm

i felt it was safer for me to leave it there and ride the shuttle to and from the airport

recommended ud83dudc4c selfcheck-in the room was excellent, full kitchen for parents and 2 adult kids

everything is close close the mall the grocery store the casino nothing

since you get a full kitchen in the room it is easy, or you can walk/drive to the burger king which is just across the

it had a full kitchen in suite, laundry facilities on site

the kids would have liked gravy and biscuits for breakfast but that's just a personal preference

friendly staff , breakfast was good. kids loved the pool liked it all

the pool was super cold

the room was great, i opted for the spa tub and it was useful after the long days.

very clean quiet and comfortable. breakfast was good and pool facilities were good.

breakfast was less diverse than at all the other hotels we stayed at on our road trip

temp of pool and no hot tub

well maintained and close to the airport and provided shuttle service.

pool needed cleaning. not enough tables/chairs for breakfast.

late at night to our room so we just wanted to sleep well early morning we were awoke by the laundry room being right beside us we heard everything

were on the first floor across from laundry

clean room, friendly staff, decent breakfast. easy to get to

) the boys loved the pool and breakfast

room was great and my 5yr old enjoyed your pool.

the breakfast was excellent with lots of options

not much breakfast one day

rooms are beautiful. kitchen was wonderful.

building is renovated and modern with a mini kitchen

a lot of parking , says heated pool but the pool was not heated , was a little sad about that because i looked forward to taking a

the room was terrific and included a kitchenette

we love having the kitchen in our room to be able to keep food and drinks in the room

breakfast buffet area is a little small

breakfast was very nice and staff was very friendly and helpful

breakfast was good, location good for what we had planned to do.

good breakfast. great pillows!

wish the breakfast would have been more than just self serve

thought out to maximize space and privacy and was very quiet even on the first floor close to the pool

pool could be warmer.

the pool and hot tub were a bit small but i sill would go and stay there again

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

great if you have kids

only thing would be that when we booked it, they didn’t mention that the restaurant and bar were under construction

it was very well kept despite the restaurant and bar being renovated.

bar could’ve stayed open a little later than 10 o’clock maybe 12

the shuttle service and rooms.

only thing that i didn't like was that the pool was not open

the breakfast was really good

i called hotel and shuttle was right over to pick me up

should be a restroom closer to the pool area

right next to the cracker barrel. 24 hour shuttle to the airport.

lack of options for breakfast

desk said i could order room service and it would be deducted from the $50 hold

was a quick shuttle ride to the airport

the bar closed at 11:00

location, shuttle, bar, and restaurant

bar and the pool were closed.

free breakfast was great!

that the room didn't connect and we was across from each other. we were staying with kids.

the room was fairly comfortable. it was nice having laundry facilities available.

it’s covid season so we didn’t expect much. was nice having breakfast sandwiches.

they have a washer and dryer so anyone staying can do their laundry

easy access to whatever you needed comfortable breakfast was decent for on the move

breakfast was good, and i loved the location

it was good for what we needed and the kids enjoyed the pool

great pool and hot tub

people that let their kids run up and down the halls yelling and screaming no fault of the

shuttle to airport was a big help. room was very spacious. staff was helpful and friendly.

the room was very clean and the breakfast was delicious.

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

pool area had way to much chlorine in it

pool had too much chlorine. caused a rash on my grandson

great shuttle service and driver to cvg

close to the airport, great staff, and easy shuttle run in the morning.

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

pool was closed, even though it was outdoor and the weather was perfect

an airport shuttle was available for a very early flight

not able to have shuttle available

decor was nice, parking was easy, room set up was functional

our shuttle driver was a great ambassador for your brand as well

i didn t like the fact that online it states that they have a pool

hotel advertised a nice indoor pool

the pool was nice and there was a wonderful sitting area outside

loved that this location offers free laundry to guests, and that a key card is required to access the laundry room

kitchen wasn't super well stocked but when i asked for thing i needed the staff got them for me

laundry, breakfast was wonderful, room was super nice with everything we needed

laundry services were free of charge, with the only requirement being to supply your own soap,

it’s in a great location, we love the suites and the free breakfast is really nice

lots of extras that added to its comfort and convenience. great breakfast.

loved having a kitchen and separated bedroom

room size was super, the kitchen was helpful, and the breakfast good, i was wanting more options at breakfast but was well

the rooms were clean, the shower was great, and the breakfast was amazing!

the access to a laundry room and clean rooms.

breakfast was great! lots of options!

everything was great. room was clean. staff was so kind and helpful. breakfast was delicious.

same breakfast menu everyday.

on-call hotel shuttle service to and from cvg is good

the breakfast is great

the room we were given was next to the laundry room and the staff was doing laundry all night

kids yelling until 12:30 pm

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't

indoor pool

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

the price was right and the pool was great for the kids

the hot breakfast was delicious

great location. very clean and comfortable. friendly staff. also had a good breakfast

very nice clean hotel. breakfast was great. loved the outdoor seating area.

was great, right there with restaurants, gas stations plenty to do for kids and families

kids loved the pool

pool isn’t heated so it was a little chilly

comfy rooms , good hot breakfast , plenty of coffee, clean property and clean rooms

clean , excellent decor, breakfast was well set up.

very small pool that is outside so we could not swim because it was cold and raining

the breakfast was nothing to brag about. more centered in kids eating.

gym and good location

breakfast was good me and my family liked it