reasonable pet fee and room rates

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

no laundry bag in room

my little girl felt like a tiny vip on her way to the pool each trip downstairs

we came back to our room later saturday and the house keepers had the kids animals placed cutely on their bed the kids thought it was cute

2 restaurants at the hotel and a pool

the door flag for room service breakfast was very convenient

they did like other facilities and have 1 hour slots available for reservations for the pool and gym

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

2nd night kids in the hallway and slamming doors at 11.30 pm

my kids loved it

bed was extremely comfortable breakfast was delicious very quiet & clean free parking

friendly staff. free parking. free breakfast. clean room.

this location, it was unclear if parking was an additional fee

we took advantage of the golf cart transportation to and from the game

surprised you had to pay for parking and no included breakfast service.

the morning breakfast was wonderful and the hours were perfect to accommodate all guests.

the suite, shower, pool, and location.

had kids so was disappointed pool was closed. understandable though.

kids playing football in hallway doors slamming

kids playing football in hallway doors slamming

i came to the thinking that pool was open so had to disappoint my kids

i came to the thinking that pool was open so had to disappoint my kids

are vegan and although their restaurant didn't have many options, the service staff and kitchen team were all very accommodating

also wish there was a shuttle service to and from the riverfront

great hotel, would be great to have a gym for business guests

walked to paul brown stadium not to bad 30 min they need shuttle bus

ck dinner) but neither of our sides were put through to the kitchen, and forgotten about

kids love staying in this hotel

00 overnight,big crowds of kids ,not the best

you had to go back up the elevator to the fitness room

would've loved a whirlpool, rather than just a pool

to many elevators,confusing,how to get to the pool,how to get out on the

ancakes or waffles) turkey saugage for non pork eaters or vegetarians larger pool

my only problem was their pool, bar, and their breakfast wasna ? ? t open due to covid.

faucet was broken and there was a 12 by 12 hole cute out in the ceiling for what looked like a wifi router

the room was nice, the bed was pretty good. the breakfast selection was phenomenal.

i loved the complementary drinks and snacks in the bar and the breakfast buffet was amazing and wonderful

are bed bugs there my kids got bite up real bad when we enter da room he smell like smoke real bad

we were only a little over a mile from the great american ballpark and jack casino

it felt sketchy arriving late at night- kids congregating in parking lot

needed a place to park a trailer overnight and they had the open rooftop parking which was

wasn't heated and was an ice bath so kids couldn't swim-part of why we selected this hotel was it had a pool and paid more vs one w/o a

the location, the bar in the lobby and the gym were great.

the price, i feel there should have been a complimentary breakfast included in the room rate

location and breakfast!

breakfast/ coffee would be nice. a night light in the bathroom softer bed

breakfast is ot included and didn't realize until we got a 63$ bill throw in 45$ to park added to

pool

would think a hotel of this level would have a nicer pool area with a hot tube

we weren't allowed to have an extra cot for our kids

thr breakfast buffet was very good.

the room service food was sub par and extremely overpriced.

the bar restaurant food and drinks are exceptional but very pricey

the hotel fitness center is actually a snap fitness gym and has phenomenal equipment

the location and the gym was by far the top 2 things

no hot water and wifi was rubbish

egg white omlet terrific room service staff was very accomodating.

ndemic)

pros: room service/breakfast was easy to order & arrived on time the room was fairly quite

room service was fast and efficient and staff was

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

the gym was really nice with newer equipment, clean and very well equipped

pool gym and hot tub

bartender and kids pizza was so small

nice gym & pool area

didn't have wine bottle opener that we could use, even though they had a kitchen and bar there

was bad kids in the hot tub and pool when we got there with our girls

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

i liked that it had a gym, it was close to everything, and the free breakfast

the pool isn’t anything i could use for exercise

we also enjoyed the pool and was grateful for the guest laundry after a root beer incident

gym had lots of equipment and all seemed to be in working order

staff was friendly, everything was clean and well kept, the pool and gym were nice

i chose a 4-star expecting access to food, drinks and wifi

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

the hotel offered room service which came in handy on a super rainy evening

was uncomfortable, wifi cost extra and was terribly slow

i love the room it was big and my kids definitely enjoyed the space.

location, restaurant and bar on the bottom floor

great bar and restaurant on site

lobby bar and comfortable spacious room.

information about the lobby bar opening hours on the website is incorrect

excellent bar and restaurant

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

everything from the rooms to breakfast. they always do a great job.

breakfast was wonderful

the morning for breakfast was outstanding

very clean, great breakfast and the staff was polite and courteous!

breakfast was very good the gentleman serving was very hospitable and pleasant rooms were spacious

the bar was not open on a friday night

complementary dinner and breakfast were delicious

suite features for kitchen use to whip up snacks and meal on a rainy night in cincinnati

early check in was appreciated. parking garage across the street.

good for families with kids, alot of inappropriate nude arts and magazines

i like the art theme and i liked that the gym and restaurant were available.

entrance to the rooftop bar is outside...

withe a weekend away from kids, a girl just wants to take a hot bath

and big kids

was disappointed that there was no grab bag breakfast available daily.

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff all were wonderful

loved the kitchen and amenities made it feel more like an apartment

the rooftop bar is spectacular! it was nice to relax in the evening.

good bar food and breakfast

“lobby” has a full bar and a pool table as well as a snack area

especially june at the bar and the tall young man at the front desk (sorry i did not get his name) that helped us with our

seem to hog the pool the entire weekend and let their kids run around wet throughout the hotel - wish something was

the gym needs a little more throughout the brand

the pool table and outdoor life sized jenga was alot of fun!

having the bar in the lobby was excellent for waiting in between events

the bar, restraunts, room service were all open regular hours

the food was delicious at the bar as well as breakfast room service

breakfast was great. i had the lemon ricotta pancakes,

roof deck, staff lobby bar bartender all amazing.

ry good scotch

breakfast was phenomenal!

i have never experienced a bed and breakfast. this was a great first time experience.

bar is quaint

the three course meal was wonderful as was the complimentary breakfast

breakfast wa great

breakfast .. plain eggs possibly ( most kids do not like the peppers and cheese)

we all enjoyed the fitness room, pool and whirlpool

we were taking luggage to my car, then coming in for a breakfast bag and to checkout

the hotel was clean, staff was very friendly, the breakfast was great, and i liked the location.

new facility. opened dec. 2017. very nice. quality breakfast.

pool water too cool.

the customer service (tyler was awesome), room was exceptional, breakfast, pool,

location is excellent. breakfast was great also!

pool water was very cold and you did not have tea bags for the breakfast

good breakfast

handicapped room but we asked if there was any way we could move to a room with a bathtub for our kids

beds were uncomfortable you sank right away even m kids said the beds hurt there back

traveled with 4 adults and 4 kids on a church trip

clean, friendly front desk staff, nice continental breakfast /staff (maybe add

breakfast area was very clean

the breakfast wasn't good. it was grab and go. the pool was closed.

out our window the pool looked a nasty green, totally grossing out my kids

the people in the room across had 4 kids who were up at 7 am and screaming for half an hour which woke us up

the staffs' fault, but when i booked online, i was led to believe that the pool was indoors; my grandchildren were very disappointed about not having a place to swim, so was

my great grandson loved the pool

she loves the swimming pool

no towels available in the pool area

the pool area was refreshing

the hotel was great , but the kids were upset the pool was out of order.

breakfast was really good, and of course i ate too much

m ,as well as in the gym and the swimming pool

kids ate free at restaurant

the food was awesome and the pool was a huge hit with my children

i think someone even rolled their eyes at my kids and i

easy access to & from airport with free shuttle.

close to airport and my business venue a free shuttle that helped

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

shuttle was prompt

clean, quiet. breakfast was good.

shuttle took me to valet parking garage

to airport was great; room met all of our needs; we went to an outside vendor for breakfast

close to the airport, providing a shuttle, reasonable price.

clean rooms, had good laundry facilities

i liked most the ability to have two separate areas, a bedroom and a living room/kitchen.

the studio apartment with kitchenette

eggs for breakfast were undercooked. no other issues.

shuttle driver was great for information

the room was great. my kids had a blast! and the breakfast was exceptional!

we enjoyed everything. the rooms were clean. the pool was a nice size.

ev charger

rooms were great, the breakfast was good and the staff was friendly.

gym was also good

the breakfast bar was outstanding and the staff was very attentive

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

you had a whirlpool/jacuzzi in the pool area

24 hr pool. too many kids to wanna swim

you could hear kids yelling and traffic outside all night long.

the pool

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

unsupervised unruly children in the pool

comfy bed, super clean, large bathroom, very nice receptionist, good breakfast

your attendant at breakfast was making plates for elderly guests and taking it to them at their seats

after breakfast was over, the lady cleaning up still got me a glass of milk i wanted

the entire staff were awesome, especially the ladies working the breakfast area....

since you get a full kitchen in the room it is easy, or you can walk/drive to the burger king which is just across the

the location to the little casino is perfect as well

more options for breakfast!

kitchen well equipped

laundry facility on site

the breakfast was delicious and a good variety & we were with walking distance the casino which was very nice well

easy to check in. rooms clean. pool was clean.

the pool is a little small but the kids liked it

the breakfast was a really nice bonus

complete breakfast with something for everyone

breakfast was very nice and staff was very friendly and helpful

clean, the breakfast was good

breakfast was good, location good for what we had planned to do.

morning hot buffet breakfast was very nice to start the day with

the breakfast was great

the good news is that the menu is small but diverse, the meals are prepared fresh, and the bar is stocked to allow the numbing of nerves before the bill is presented

the shuttle service and rooms.

the bar. pool. and the rooms are very nice.

it was nice. i wish the pool was heated

wish the bar stayed open until either 1am or 2am

thought out to maximize space and privacy and was very quiet even on the first floor close to the pool

looked nice but appeared to always be crowded and felt rather uncomfortable working out in the gym with people starring from the pool a distraction

the pool was too small and the water was very cloudy

note on site states shuttle, but there is none at the time due to short staffing

location and shuttle

breakfast was great

breakfast was great, staff was very kind

was unclear how to contact the airport shuttle for a ride, especially late at night

selection at breakfast including hot sausage and eggs

24/7 shuttle, breakfast included, clean and comfortable, great staff

very nice staff and allowed early check in and late check out

specifically booked a motel with a pool so the 5 kids in our family had things to do in the afternoon and evening

pool closed

it’s covid season so we didn’t expect much. was nice having breakfast sandwiches.

price and the breakfast. staff very attentive to guests.

beds a bit stiff and the pool was highly clorinated

front desk staff amazing. breakfast was exceptional

breakfast. we got there at 9. another empty. no cups. placed trashed.

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

breakfast was delicious

the hot tub, pool, free breakfast, pets allowed

was shut off in the morning with no warning and had 2 kids with cup cake mess to get ready for the museum

very friendly, breakfast always refilling

the kids had an amazing time

easy access to whatever you needed comfortable breakfast was decent for on the move

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

no pool

convenient location right off the interstate and free parking is great

i didn t like the fact that online it states that they have a pool

hotel advertised a nice indoor pool

nearby there is a mall and various restaurants, a racetrack and casino, next to i75; we left very satisfied

we enjoyed our stay, breakfast was awesome!!!!

pool had too much chlorine. caused a rash on my grandson

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

the elliptical in the gym was brand new

great shuttle service and driver to cvg

close to the airport, great staff, and easy shuttle run in the morning.

very clean, nice warm pool

an airport shuttle was available for a very early flight

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

my kids enjoyed the free pool table in the lobby.

it's a real gym with a locker room

staff was very helpful, especially african american female working at the bar in the evening!

food and bar closed at 11 and there is nothing nearby

the bar was open longer

nice spacious modern parking free

plenty of parking at the hotel

gym and pool were great

not a variety of food. to expensive, no kids menu

the bar was fun

the breakfast was awesome, and the kids loved the pool.

i really enjoyed the hotel. very nice and clean. loved the spa tub.

the breakfast was awesome, and the kids loved the pool.

breakfast was beyond what most other hotels offer

very clean quiet and comfortable. breakfast was good and pool facilities were good.

desk said i could order room service and it would be deducted from the $50 hold

airport shuttle to the hotel was great and extremely helpful.

needed room service

the restaurant and bar were great to have on site

room service dishes and discarded food on floor not collected all day outside of people s rooms

good breakfast, lot of choice. clean an well equipped gymn.

cleanliness. service. breakfast. price. value.

good size room! great location, shuttle to the airport was great too

shuttle to the airport

late and needed to make arrangements to leave the car there until we returned and arrange for shuttle early the next morning

room was a great size with a full kitchen, and it had a sofa bed as well to accommodate our family of 5

everything seemed new, amazing breakfast, the staff was super polite and there was lots of stores close to the hotel

our room was spacious and clean and liked having the sofa and small kitchen area.

super clean kitchen, they have pans, bawls, dish

excellent breakfast

) the boys loved the pool and breakfast

clean room, friendly staff, decent breakfast. easy to get to

really wasn't much of a breakfast

breakfast was good

the chlorine level seemed a bit high in the pool...

the pool and hot tub were perfect for playing with our daughter

it’s in a great location, we love the suites and the free breakfast is really nice

the pool area was very clean

the rooms were clean, the shower was great, and the breakfast was amazing!

the amount of chlorine in the pool

being able to do our laundry since we were there four nights was very helpful

the breakfast was wonderful

tried calling the front desk to find out the shuttle schedule (which ended up being consistently 45 min behind) couldn't get ahold of anyone and

everything was great. room was clean. staff was so kind and helpful. breakfast was delicious.

same breakfast menu everyday.

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't

breakfast was good and staff was nice

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady being a super old grouch, this place is

breakfast was on point. .

how clean the rooms was and the down stairs area where they did their breakfast..

i was able to prepare some meals in the room, kids loved the pool and had plenty of room to sleep

i particularly like that every room comes with its own kitchenette

although the temp of the pool was a little cooler than i would have liked, the kids didn't seem to mind

also the breakfast was tasty, just not our favorite items

breakfast was so good too

breakfast was good, okay pool was good could have been heated.

the pool

breakfast was really good

pool, fitness center

breakfast is as good, pool was war, outdoor smoking was clean

clean , excellent decor, breakfast was well set up.

it was great to have laundry services available to wash clothes

the place is kids friendly and very safe

breakfast was good me and my family liked it

kids and i were disappointed to say the least

friendly and helpful employees, on the highway, kitchen with room service.

arrival there was no parking and we had to park under the overhang out front

desk staff was cordial but cold. parking could have been better.

the wifi somehow logged in to my phone and my accounts were hacked

staff was great with helping me access wifi on both my phone and ipad

quick check in/out. friendly staff. room service was a nice add on.

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice and the gym look very up to

bar was sterile

it said you could order room service which you could not

the lighting, customer service, pool and gym area, parking, lounge and our room

gym, adequate swimming pool, just barely long enough to swim laps and get in a workout

the kitchen area went perfect with the moet and remy

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

the kitchen, netflix, the coffee.

the hotel room felt like a little apartment; spacious, clean, nice kitchen and awesome shower head

the pool was too cold

but the downside was the pool was too cold

pool a little small but fun. wifi didn't work well in our room.

the pool was on the small side and was a max depth of 4 feet deep

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

full kitchen was convenient and well stocked

the free breakfast is a buffet with many options

the location, the staff, breakfast & the room

social evenings and breakfast.

live having a small kitchen, sitting area and king bed

was only minor things i disliked but overall it was worth it bed was very comfortable plenty of parking

pool was closed to early to open :

poor wifi

the pool was nice and clean

i had to ask 3x for room service to get clean sheets and towels and then they were rude about proving a service i was