had a wonderful breakfast and a nice swimming pool and exercise room

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

breakfast had alot of choices and was delicious

think of anything , it was convenient location ( we went to the arc) the staff was friendly, the breakfast was very good , and most importantly it was very clean

there were little seats at the breakfast place.

heated pool was not that warm and they didnt have proper ventalation in pool room

not a lot of parking out front

pool

lots of parking

at first it was a problem with the pool being closed on our first day

breakfast was good and staff was nice

kids without control

kids yelling until 12:30 pm

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady being a super old grouch, this place is

next door is an awesome paved trail for golf carts around a pretty pond with geese

the “heated” pool could have been a tad warmer.

amenities, complimentary drinks, a pool, grills available, a nice clean pool, fire pit area, gym and snack selection

breakfast was not good. didn't have any choices and nothing for the kids.

we loved the kitchenette in the room

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very nice, nice pool is led lit and up to 6ft, comfy bed, nice quality soaps

location and shuttle to/from the airport

decor was nice, parking was easy, room set up was functional

convenient location right off the interstate and free parking is great

not able to have shuttle available

our shuttle driver was a great ambassador for your brand as well

small gym and guest laundry

i booked there solely for that reason since i would be there with kids for most of the afternoon before our flight the next morning

breakfast was a sack of goodies

it was cheap and the laundry was cheap.

breakfast room was big enough to allow all six of us family members, in three rooms, to have

urged us to get up and have breakfast and told the times but didn’t say that all that was available was wrapped up bagels a

was a light going out on the pool so it was flashing into the room all night long

it was great to have laundry services available to wash clothes

breakfast was okay, i know it would have been better if the covid-19 wasn’t going on.

bacon would have been nice on the continental breakfast.

the price was right and the pool was great for the kids

breakfast was good …. could’ve had some meats

no. because of covid 19, the pool was closed.

great breakfast and service by the young lady serving breakfast.

dident get breakfast

easy access to whatever you needed comfortable breakfast was decent for on the move

we didn't eat breakfast because our flight left too early

nice and fairly priced laundry facilities

good place for families with kids

great pool and hot tub

the snack bar is

the breakfast was very fresh, area neat and well kept

indoor pool

clean nice staff and we got to kentucky early and they were kind enough to allow a early check in which meant a lot to us because we had

breakfast was not as good as usual but i understand due to covid

amazing staff, clean property, and excellent breakfast

the breakfast was wonderful

breakfast had a great selection

tried calling the front desk to find out the shuttle schedule (which ended up being consistently 45 min behind) couldn't get ahold of anyone and

the access to a laundry room and clean rooms.

close to the airport, great staff, and easy shuttle run in the morning.

the main reason we booked this specific hotel was because they had an outdoor pool

an airport shuttle was available for a very early flight

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

pool was closed, even though it was outdoor and the weather was perfect

the pool area was very clean

staff was wonderful from the women at the front desk , the people in the kitchen, maintenence to housekeeping

we enjoyed the freshness of the foods. the kitchen staff was helpful.

loved having a kitchen and separated bedroom

the rooms were clean, the shower was great, and the breakfast was amazing!

there was a bar and restaurant though i didn't use those

bar could’ve stayed open a little later than 10 o’clock maybe 12

the good news is that the menu is small but diverse, the meals are prepared fresh, and the bar is stocked to allow the numbing of nerves before the bill is presented

the shuttle van driver drove me across the parking lot to a restaurant so i wouldn’t have to walk on

free shuttle to airport comfortable beds

airport shuttle was excellent

selection at breakfast including hot sausage and eggs

pool could have more tables available for family afternoon gatherings.

was clean the pool was nice

to drop off car and the shuttle driver led me from hotel to hertz, waited on the drop off and brought me back

great location, with a friendly staff, comfortable beds, small kitchen, refrigerator, microwave, sink, utensils, plates and comfortable seating with couch, chair,

loved how big the room was and that everything was thought of for the kitchen

breakfast bar was well stocked and lots of options, i stayed on a weekday so i can’t speak to

is soda in the kitchen

super clean kitchen, they have pans, bawls, dish

clean & close to casino

liked the little gym

clean, the breakfast was good

the staff very friendly. lady who does breakfast is very good.

the breakfast was great

breakfast service very confusing. we actually had to eat breakfast elsewhere

staff, everything we needed on site and satisfying breakfast

pool was small but kids will always have fun with water.

charlie the shuttle driver, big hearted loving family man

the pool and hot tub were a bit small but i sill would go and stay there again

bought our 8 wk old puppy with us and paid a $15 pet fee

breakfast was good and simple. location was great.

the kids would have liked gravy and biscuits for breakfast but that's just a personal preference

perfect location to shopping and turfway casino

everything is close close the mall the grocery store the casino nothing

clean pool area was very clean and warm

complete breakfast with something for everyone

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and

the beds and pillows were comfy and the rooms had a full kitchen with utensils and cookware that were handy

cleanliness, newness, kitchen, breakfast

cold breakfast area. really smelly air freshener in lobby area

the pool was perfect for my kids

small gym and swimming pool but nice to have these facilities around

pool was nice and kids enjoyed that

pool hours

the pool was under construction

pool was out of order

breakfast was great, location was good close to creation and the ark

breakfast was okay. i would like the full breakfast back open, hot options.

the staffs' fault, but when i booked online, i was led to believe that the pool was indoors; my grandchildren were very disappointed about not having a place to swim, so was

easy access to & from airport with free shuttle.

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

very friendly staff and free of charge shuttle to the airport

the shuttle to and from the airport was nice. driver was very courteous.

the shuttle to the airport deal is awesome to have, super convenient and great

the shuttle driver was a bit gruff.

loved the two bedroom suite with full kitchen

the hot breakfast and service with a smile always

it was nice having 2 separate bedrooms and full kitchen area. breakfast was good.

shuttle driver was great for information

fitness room, pool

kids loved to hotel

breakfast was and staff member was very friendly

at the hotel lobby at 5am was much more comfortable than standing out in the cold waiting for a shuttle

very nice large pool

it was a quick trip and not able to use the pool.

breakfast were really good,entree changed each day plus lots of daily items too

they gave us a handicap room so this is probably why), breakfast was excellent, we enjoyed the pool to ourselves but unfortunately the whirlpool wasn't working so overall a great stay

provided no usb ports for charging breakfast is very minimalistic and didn’t taste good gym is small with not much equipment pool is small i asked the front desk to bring an extra bed

breakfast .. plain eggs possibly ( most kids do not like the peppers and cheese)

the shuttle driver even got up earlier than expected to make sure we got to the airport on time

service was nice .room clean good parking .breakfast good for on the go!

location shuttle to airport staff helped with luggage and was a lot cheaper to park and shuttle to airport

had two adults and four kids so we needed the room with two beds and a pull out sofa

the room was spacious. the bed was comfortable. and breakfast was delicious.

a little more gym equipment would be nice, but it was a good space and functional.

staff, breakfast, room

nice front desk staff. has gym.

the pool is small/ the decor of the room was very generic

indoor pool

hotel, clean, beds very comfortable and shuttle in the morning to the airport

pool was very very very cold

was a quick shuttle ride to the airport

desk said i could order room service and it would be deducted from the $50 hold

airport shuttle to the hotel was great and extremely helpful.

was no pool

breakfast was great

first room we got had a wet floor - pool heater was inop

there was a lot of noise of kids running on the floor above, which made it hard to sleep.

the kids loved it

no laundry bag in room

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

reasonable pet fee and room rates

pool could be warmer, but this is a comment from my kids and not myself or my husband as we did not get in

gym had some broken equipment ( elliptical) and not a full set of weights or wipes to clean

very clean, wonderful saff, great room, amazing breakfast.

we liked the private location of the hotel. the breakfast was good. the gym and indoor pool.

great location and breakfast

great room and fitness center. shuttle to airport was easy!

breakfast was comprehensive and well prepared

pool was closed, very disappointed.

very clean and the pool area was excellent. offered a variety of snacks in the lobby.

the swimming pool had to be closed due to the coronavirus

shuttle for rental location and airport

very nice room, very comfortable bed, and the shuttle from the airport was great.

close to everything we wanted to visit. nice pool for the kids. starbucks in the morning!

great staff, great location, bar and restaurant are great as well

from room service was ok, nothing special

late check out, great location to florence, and cincinnati

being close to the pool but both dryers did not dry well and there was no change machine in the laundry either once i ran out of quarters i had to take wet clothes

quiet. beds were comfortable. hot breakfast. pool!

the pool is still open (with restrictions) which is a big plus because that’s all my kids want to do is swim

pool needed cleaning. not enough tables/chairs for breakfast.

clean room, friendly staff, decent breakfast. easy to get to

pool was very nice

) the boys loved the pool and breakfast

wish the pool opened before 10 am.

the pool was closed

don't like the parking is way too far and i didn't understand why kids were in the pool area without an

staff was friendly, the room was clean and roomy, the pool was nice wasn't expecting it to be open but it was and my daughters and granddaughter loved it

don't like the parking is way too far and i didn't understand why kids were in the pool area without an

pool was a little outdated and freezing

soccer tournament going on ,way too many kids

we were provided a free shuttle to the game

friendly staff, super clean, stylish interior, excellent food, well equipped modern gym

their shuttle service was excellent

ended up calling the front desk) and in the morning they hadn't yet set up the

it was absolutely fabulous. i is impressed with the room and the room service

batter during breakfast and couldn't find anyone to ask to replace, and that was only thing my kids would eat

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were perhaps being difficult

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just went above and

way too much chlorine in indoor pool, kids had red eyes

noisy kids running up and down the hall and taking over the pool

the fact i was charged $7 for parking at the hotel after paying over $200 for a room.

she was so sweet & welcoming for breakfast

my grandsons enjoyed the gym.

the outdoor pool

did not provide any room service

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

i came to the thinking that pool was open so had to disappoint my kids

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

kids playing football in hallway doors slamming

had kids so was disappointed pool was closed. understandable though.

the breakfast room overlooking the back yard

didn't stay for breakfast because we had to get home

the breakfast is absolutely delicious

beautiful, comfortable close to where we wanted to go , friendly staff, great breakfast!

gourmet breakfast was exceptional

comfy beds, beautiful and clean room and bathroom. pool was a hit with the kids!

i wish the pool was warmer. a little on the cold side for me.

00 overnight,big crowds of kids ,not the best

kids love staying in this hotel

great location and kids enjoyed indoor pool.

especially the bar staff at the manager's reception and the breakfast crew who did a great job keeping a very

the pool and bar not being open.

location and options included with hotel. happy hour and breakfast are nice additions.

no one answered the phone when i attempted to order room service

i stayed there last year for the gymnastics meet

staff was great and a decent breakfast, which is always nice

the pool was smaller than we thought it would be but our family of five still had a great time playing

i liked that it had a gym, it was close to everything, and the free breakfast

early check in

the gym was nice clean breakfast was very good and all the staff were friendly and helpful

early check in friendly staff

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

not have breakfast at the hotel

breakfast was a little weird

expensive parking like all downtown hotels. no comp breakfast or drinks.

the rooms are not kids safe.

once getting to a room at 9pm (with 3 kids under 8) to pull back the

that it was close to bogart’s and the casino

the location close to casino/price was good

wasn't heated and was an ice bath so kids couldn't swim-part of why we selected this hotel was it had a pool and paid more vs one w/o a

the pool was very small but entertained the kids for a short time.

the breakfast is perfect everyone is helpful and friendly:) bar has good local beers ;) food in the restaurant is very

front desk and room service was very polite and attentive

om service) was delicious and on time.

we waited 1/2 hour for breakfast since we didn't get buffet

the key cards weren’t working on the parking garage, pool or gym.

seem to hog the pool the entire weekend and let their kids run around wet throughout the hotel - wish something was

we came with our kids so that was the only reason i would not go back if i had my kids

especially june at the bar and the tall young man at the front desk (sorry i did not get his name) that helped us with our

it was all nice loved it kids loved it. close to everything.

wifi should be free in the rooms.

wifi is not included.

we had so much room and enjoyed our in room bar area

wifi was solid

have to pay for wifi 13$ or 15$ a little bit more incentive for $300

the rooftop bar was heavily advertised and we were so excited to experience it

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

fun and vibrant look! the bar area was very nice!

we loved the location. it was close to attractions. the rooftop bar was nice.

to get a reservation in the small restaurant, but there was bar service with limited

architecture and room service

the kids in the next room were loud the first night

no free wifi as advertised 3

the gym was great!

need another person to help with cooking the breakfast

the room was wonderful and the staff at bar was wonderful

also i ordered room service and it took over a hour in a half to get my food then when i

also the gym was nice

breakfast was delicious. great choices for menu.

street noise, half mirror in bathroom, no room service

to front desk and room service out of order tv did not work our first visit we will give another try

wish they had room service

no room service

i love the room it was big and my kids definitely enjoyed the space.

room was very comfy - really nice bed and the bar area was fun after a long day of work

lobby bar and comfortable spacious room.

location, restaurant and bar on the bottom floor

information about the lobby bar opening hours on the website is incorrect

we really loved the bar area

the gym had decent equipment

free breakfast, good location, nice gym.

the morning for breakfast was outstanding

great value for the location. continental breakfast was very nice!

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

muffins, granola bar and coffee

loved your kitchen

the location was amazing, breakfast was top notch and i got a really good deal price wise.

great breakfast friendly staff spacious room

breakfast was very good the gentleman serving was very hospitable and pleasant rooms were spacious

very unique hotel and experience great room service

the spa was amazing

room service hours could be more versatile & hours extended

the spa was excellent as well as the fitness center

funky phone system, very hard to place a room service order

kudos to the chef for the free breakfast - hot cooked choices ready to grab, along with continental items also

the room was cozy and loved the kitchen will definitely be a return customer

everything else. especially the kitchen.

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff all were wonderful

friendly staff, nice breakfast offering

absolutely amazing service, very clean and updated facilities. awesome bar and restaurant!

the room service food was expensive, limited menu and bland - we had the pizza and it tasted like

there was an incredible rooftop bar and dining venue

in room breakfast could have a little more selection

friendly and helpful staff, which included the valet, front desk, bar tenders

they also offered a good breakfast spread which was also a hot with the kids

my great grandson loved the pool

pool wasn't super huge and even though it was 90 degrees outside the pool water and room were cool

could use bigger and more towels at pool. ok for small children but not adults.

they had a clean heated pool and grab and go breakfast

the staff was very friendly and the chef was great to create an awesome breakfast including made to order eggs, yogurt and etc

it's conveniently located and included a delicious breakfast

overly scented softener used in laundry

the decor of the hotel, restaurant with bar in same location as our room, the quaintness and personal touches were warm and inviting

limited items for breakfast

pool. easy to get to also.

the breakfast offered.

being close to site visiting, good breakfast, above average for the price.

solid breakfast/coffee in the morning

have stayed on the top floor then there would not have been any wild kids in the room above us

we enjoyed everything. the rooms were clean. the pool was a nice size.

my room, which it was, but they didn't tell me that you have to reserve times for the pool so my kids didn't get to swim

the pool was clean

rooms were great, the breakfast was good and the staff was friendly.

gym was also good

it was super clean. we had the pool to ourselves. the breakfast & coffee was great!

the fact that the pool was not open due to covid-19.

it was clean and had a great breakfast included. next to a target and the cincinnati zoo.

service,location,breakfast and the gym

you had a whirlpool/jacuzzi in the pool area

comfy bed, super clean, large bathroom, very nice receptionist, good breakfast

we enjoyed a dip in the pool and breakfast the next morning was great

your attendant at breakfast was making plates for elderly guests and taking it to them at their seats

the gym was mediocre. could be improved

pool & gym were great! breakfast enjoyable. good location.