pool was lovely and all of the staff were very knowledgeable and helpful

spa and pub

comfy rooms, good breakfast, excellent staff.

room service was offered but food wasn't to my taste - but that's a personal thing

one night after a late flight, two adults & two kids

mini bar wasn't included.

side was that there was no soap in the dispensers in the room, no deals on how to connect to the wifi and no instructions on how to contact the reception via the phone to get these items fixed

no wifi working for 2 days which isn t good considering business trip

info about the wifi password in the room - had to call reception for the

but the bar was open til 2am so that was a

i loved the luxury spa toiletries

a further touch is the temple spa products in the bathroom

good food with prompt room service

food excellent & great room service

room service for was excellent

great staff. nice bar and restaurant

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would recommend to friends and will certainly

there is a restaurant and bar and as a single traveler i felt safe

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

they do not have a bar at the hotel, but they do allow you to bring your own drink and the staff will keep it until

lovely quiet location; parking

and stylish room free parking great location friendly and helpful staff good food

a room service)

the mini bar had a good selection and room service breakfast was excellent

had room service breakfast which was very nice

problem no bar area

are quite a few parking spaces of which all bar one was taken

what we saw of the downstairs looked nice & cosy, but we had very tired kids with us, so we just went straight to the room

the location and size. i and my kids loved to stay there!

my husband kept rolling off the half collapsed mattress so slept in the kids bed instead and we propped up the mattress with cushions for my son and me

room, staff, facilities, breakfast and location fabulous

big beds easy to get kids in and out

we arrived just at the end but she did everything to sort me and the kids out

we had a very early check in at manchester airport so did not get to sample the breakfast however the hotel was

accommodating,let us check in as early as possible after kids had been up nearly 24 hours due to

with two kids it was nice stay, personnel ok as well

noise from the bar and restaurant

, very helpful staff edward was very helpful , the bar staff extremely good

rooms are good, very spacious and bar/restaurant area are great. wifi is good.

free wifi was a little weak in my room #9 kept dropping out

wifi didn't work

really close to places we needed to be at x lovely setting and free car parking added bonus

wifi required login with too much personal contact details before it could be used.

unable to eat at the restaurant over the 4 nights as could not get a table and they are not doing room service nor could we have a drink in the bar

wifi was down, which under the circumstances caused a problem.

reception are lovely and cleaners and bar staff britannia hotels could not get any better staff thank u for lovely

the tv screens in the bar area

also, the staff in the bar area are very friendly and helpful

clean not expensive good bar , room was as good as all the others we have stayed in

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

itself has recently changed ownership and is currently being refurbished, so the restaurant and bar etc is temporarily closed and you can expect to see signs of the work being undertaken during

comfortable large twin room, and spa facilities were great

no bottled water

good parking nice staff good parking

that paying for parking was a bit rubbish, i understand when the hotel is in a city but never paid otherwise

travelling with 3 kids on a roadtrip and was their favourite place to stay out of 5 different properties

snacks in the bar very good and hot

my only negative would be that the residents bar was not open after the function ended.

was two thirds of the price of the recommended taxi by hotel and this was after midnight and our kids were so frightened cold and wet, it was totally horrific and the hotel didn’t care

i said we had children and they said they would sort something for the kids, there was toast that was it

bar man great staff thanks for every think

good quality, free ev charging a big bonus, good breakfast, friendly staff and quiet location/rooms

stayed due to the hotel having ev charge points

for ev charge is very expensive

room was clean and cosy, bar area was nice, parking was safe and secure

had to download an app and pay for us and the kids

attitude and skills in representing the hotel tony a lady chefs quasimodo and stav samuel the bar ien breakfast edward on reception i sincerely hope this review is forwarded to the hotel and

superb staff, comfortable room and granted us a late check out which was most appreciated.

big rooms, bright and airy. good bar and restaurant with nice staff and plenty of options.

due to our stressful journey they offered us a free drink each at the bar

late in the middle of snow storm and had room service food was the incredible staff was helpful room was ample lovely

loved that the kids got warm cookies on arrival

staff on arrival and the warm cookies were an added bonus for tired kids

room service food was excellent.

beds; free shuttle service to and from airport; large tv in room; free wifi; close to

everything apart from the gym

served us and even though i was in a very stressful situation managed to cheer both me and the kids up and carried on to do so as we saw him through the day

staff were friendly and efficient and it was great to have such a good room service menu available

loved the bar and restaurant it was very relaxing and the staff were friendly

i will come back and yes i hope to bring my gym kit

great spa experience, comfortable huge bed, lovely shower

gym could be modernised

ally firm). room service was great

pool could have been bigger

easy access to manchester airport for early check in.

and breakfast was great selection expect for the croissants they weren t great

little to dislike at this hotel however carpets in the corridors need a clean or replacement as room service trays etc have left their mark

very accommodating staff with late check out and complimentary parking

the room service was good and the food was also nice

it's a very new / modern building, very clean. gym and restaurant was nice

comfortable room, nice bar and food. good staff. plenty parking

great room

all of it including room service

amazing place and great location. they have free ev charging points. delicious breakfast

breakfast on the second day was very slow and i had to ask after 30 minutes of waiting the staff

s i remembered your name lol) who booked me in and sorted my wifi aggro out but made me feel like an old friend instead of a guest while still being

get wifi signal in room 311, although wifi worked fine in other rooms when i previously

everything was great from the bar at the reception to the breakfast great value

laundry facilities

my surprise, as it is a religious establishment) and a library

brilliant for kids

was full kids learning how to swim

arranged an early check in so we could use the pool etc

clean, room was big and beds comfortable. kids could have a swim in pool which was a nice extra.

clean, room was big and beds comfortable. kids could have a swim in pool which was a nice extra.

friend very welcome and even let us have a night cap after returning from the football when the bar was about to close

on bar was lovley

drinks at the hotel bar were very expensive

loud music from the bar but stopped by 11.30pm, quite happy with that as it’s a pub!

also didn't get to sleep until gone midnight due to volume levels from the bar area below

easy to find plenty of parking close to airport

no free internet having to pay extra for gym

of spa for 5 pp lovely to chill in the sauna and hot tub booked last minute for an airport hotel -

the catering facilities should be available more hours and also room service

paid for a late check out 2pm and got woke up at 11am

wifi was off but not because of the hotel, it was bt s fault.

early check in but room not ready at 11

got fat) wifi was great for most of the time

unsecure wifi.

be great if there was room service.

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

bit disappointed the bar got closed really early

the restaurant and bar area is nice and they have a good menu of dinner choices

the bar stayed open later

great prices, short bus ride into centre. clean hotel, great bar and lounge area

hotel next to really nice bar restaurant

very friendly,lovely room which was nicely decorated and excellent breakfast,would definitely stay again

was perfect the hotel was ideally situated away from the bar and the whole stay was wonderful food drinks venue was

when we asked for a late check out the staff we're very obliging

comfortable rooms and fab breakfast in the morning

i liked the late check out on request

a top draw bar with some good guinness, top draw breakfast as well

the fan in the room and the aircon in the main bar and restaurant

30am to go to the airport & the guy in reception gave us some breakfast to take away for the kids which was

nice and clean, amazing staff who sorted out our dinner with kids.

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

would of liked to have a drink in the bar before 2 nd lockdown without having to have a meal.

breakfast was brilliant and the gym was excellent

still a good choice breakfast and good room service

amazing staff, clean, lovely view of the city and a delicious breakfast!

immaculate condition, enjoy the gym facility too

we added breakfast when booking in - so glad we did as it was very good

very clean and breakfast was great

room service which was prompt, hot and delicious

after a day at the cricket we went to the bar to watch the euro final and had some delicious food and drinks

there is a gym but with not very much equipment.

there was a sign in the room saying late check out at 2pm for 20 but when i went to reception to pay i was told it had increased to

us with early check in and staff were very friendly

staff, large clean bedroom, ordered room service and the food was lovely, piping hot & arrived fast

great wifi and no messing about to log in. good sized room and bathroom.

bar was very crowded with non residents later in the evening so difficult to get served & no room service or priority for guests

really good stay, breakfast has improved. have booked again for easter sunday

that there was a laundry service but this was not correct and no washing machines on site

convenient, price was good, early check in and late check out.

the manager on duty was so kind and obliged my early check in

how it's central to everything, the customer service staff are friendly, the catering and bar staff are excellent, this was my 4th vist to your hotel, i will be using this hotel again

wifi was patchy at times

the wifi was great, i was able to work remotely and do teams meetings

location friendly welcoming staff clean room pizza was yummy chicken and mushroom for our room

the location to the train station was really ideal and the comfort of the bedding as well as the wifi speed was amazing

helpful, the room was ideal for a night's stay and had hairdryer and iron which impressed me, room service was great

room service a bit fiddly. we ended up having to order in the bar.

thought that the drinks at the bar were very expensive compared to any other hotel i ve stayed in manchester

property, modern and spacious, great bar area, bedrooms were nice and modern with plenty of room

breakfast was really nice and lots of it too staff were really helpful room service was good too

early check in fee is high, 10 per hour

keen on the room service food at night

the gym need more equipment

good strong wifi

therefore it was very uncomfortable resulting in not using the late check out as it was that hot

it was nice and clean, free wifi and the staff are very welcoming.

room service booked and paid for did not arrive

next time, we're coming without the kids to enjoy the bar and restaurant

fi)

ception, bar, room service, checkout etc

requested early check in and was denied until after 3 which is not what states in booking

shame we couldn t make use of the spa due to covid

complimentary mini bar with ipa was a good surprise

easy, clean, lovely and convenient and incredible breakfast

gym facilities

great lounge and restaurant area, kids didnt want to go out of the hotel

there apparently was no clean laundry in the whole hotel so we had to switch rooms

had the worst wake up call, located next to staff entrance'

great early check in, thank you natalia

also really impressed with the late night bar food, was very fresh and bar has a cool vibe

choice was excellent couldnt fault it, staff were polite and friendly and room service was excellent ( one female one male) but they couldn t have been more helpful and also gave us complimentary room service as we were delayed due to the problems (+)location, super comfy beds, bath and shower in the bathroom and room service for food, couldn t ask for (-) 5 charge on room service (+) room service and food from the restaurant was superb (+) ordered some room service food - excellent (+)beds good size room decent size tele fast room service quick check in/out complimentary birthday (+)everything is great. the staff, the room service, the location. highly recommended! (-)no breakfast room service and no voucher for parking (+) we ordered room service for dinner, and the food was lovely and came quickly

breakfast and spa and all the little touches fair trade products a d water in the fridge

restaurant and room service could have been a little better quality.

after ringing both room service and reception and getting no answer i went down to tell the receptionist in person

unfortunately, due to covid restrictions, the gym and the spa were closed.

staff are nice especially dominic who made sure everything was alright from early check in until i checked out

nice clean pool &

everything was perfect the room the bed the staff the food the room service the entrance the drop off all was amazing also cloud 23 perfect and very

room and extremely comfy bed gorgeous city views and the pool and gym facilities were very clean and

parking facilities the food great room service and spa excellent also the room and staff great brilliant view from top floor which

who greeted guests, offering assistance with our luggage reception staff very friendly ud83dude00 spa staff very helpful, especially when i locked my stuff in my locker a couple of times very

was great from the minute we walked through the door, rebecca on reception was lovely and the bar manager was great too, very chatty and friendly

i used room service and apart from the waiter having issues holding my door open and getting through the

well equipped with fast wifi, t

clean rooms and breakfast excellent

the wifi didn't get to our room as it was quite isolated. first floor, room 117.

lots of lovely touches including complimentary breakfast dropped off at the room

good wifi and facilities

wifi was quite patchy- we had a few challenges with getting on it, and using the qr code to order

option of a cooked breakfast room service untill the bar closed would have been preferable

welcome, a glass of prosecco and in the morning and a really well thought out breakfast basket delivered outside the door

overnight stay for part of my 60 th birthday with the tour of old trafford from my 2 fantastic kids

even better they have a roof top pitch for the kids to play

staff were very friendly and helped us they allowed us early check in to the room and the room was amazing bed was neatly pressed and the room immaculate

were second time in hotel football back after 10 years (this time with 2 kids ud83eudd70) absolutely love

the room service menu wasn t great. no deserts just panini

also, the communication between room service and the room was a little off as we waited an hour for drinks as the bar didn't know

music in the bar on an evening was too loud and meant we didn't use the bar on the evening

the bar staff were fantastic really friendly and helpful we will definitely be staying here again

very helpful and friendly staff that facilitated an early check in. extremely clean.

uncomfortable and there was a fan noise all nite from somewhere,we cudnt find where we had no wifi all stay and to top it all off the breakfast was cold from the buffet ,wont be returning

gym was modern and clean

tried for an hour to get room service with no success.

everything was amazing, service, location and the gym

gym

i did not use the hotel caprak as i could not get clarification on ev charges status and operator from my contact at the hotel

wifi worked well in the rooms but it not secure

girl at bar was a bit rude about tab bill

the food is good and the bar area is a great place to spend some time

were outstanding traveled for for the night with my kids and my niece , about 9pm my car broke down this was yesterday and then my son become very ill

friendly staff, 24h gym, good services, location in the centre

central, staff were amazing after an issue we had on our last night they let us have a late check out and couldn’t of been more helpful with

we loved the decor and bar downstairs with comfy seating

after travelling all night they kindly facilitated me with an early check in

the bar was great, plenty of places to head out to eat all within walking distance of the hotel

staff were lovely & late check out (at a reasonable cost) is available

the fact that kids could only use the pool at certain times.

lively bar with nice piano music

booked a family room as we were 2 adults and 2 kids staying in the room, and as breakfast was dropped off at the room, we only had breakfast

the spa and gym facilities are great, wonderful breakfast and dinner options at the hotel

service, food, drinks, cleanliness, atmosphere, location, value for money, room service, pool, gym, hotel lobby, bar staff

early check in was a bonus and friendly professional staff

the gym was very nice, i used it daily

we had an early arrival (twice) and we got the room for an early check in free of charge

location, given a complimentary early check in which was very much appreciated

breakfast was amazing probably one of the best i’ve had

we were to check in at 4pm and when we arrived with the kids at 2:20 the receptionist made a call if the apartment was available and we went straight in

no additionak charge for early check in

allowed a late check out - as i have chronic fatigue syndrome and cannot function in the mornings this is

we didn’t use the extra room at all, as it was not connected, and i couldn’t leave my kids alone

easy check in, reasonable price for late check out

- excellent customer service from the staff, incredibly friendly check-in and room service

location, friendly staff, comfortable beds, early check in

room service available, not enough plug sockets in room non near the beds

the bar and reception are nice and chilled to relax or work

asked for a laundry service that was not done and that really affected our holiday plan the classic room

was very clean and tidy, bed was very comfy, staff were very friendly and room service was very good, hotel is in a great location and the room was a good price

let me have early check in which really helped ahead of an afternoon of meetings across

early check in and late check out, luggage hold were helpful.

no room

charge for wifi. should be free and accessible all the time.

lovely bar and great restaurant

be nice to have a small gym, running machine and bike

breakfast was good and view from my room was nice

gym closed still :-( but it’s a good gym and should be open soon.

perfect place to chill out with my son. opposite the gym. great view behind hotel

receptionist was so helpful and allowed us early check in as we were in town for the oasis

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading laundry

no pool. small gym.

wifi wasn't great at all. had to hotspot off my phone to do work.

also a great cocktail bar and