friendly staff, bar open late

issue we had was the bar had absolutely no juice at all for kids to have a drink or for mixers had to go to garage which was across the road

i said we had children and they said they would sort something for the kids, there was toast that was it

i liked the fact that the room they gave me was together so i was able to see my kids

was two thirds of the price of the recommended taxi by hotel and this was after midnight and our kids were so frightened cold and wet, it was totally horrific and the hotel didn’t care

choice of breakfast

beautiful setting, lovely setup outdoors for kids and adults, super friendly staff

the kids (and adults) were extremely satisfied with the park area and animals in the grounds (which are

a comfortable bar area, nicely furnished and varied tables for food

took lots of photo's as i will definitely be going back, kids will love all the animals (rabbits, chickens, geese, ducks & goats

great atmosphere in the bar /

quality of the food and choice in the free house bar were excellent

very friendly staff.. early check in for wedding.

facilitated an early check in on request

bar and restaurant area

comfortable room. shower tray no bath to step into, help yourself breakfast.

we arrived just at the end but she did everything to sort me and the kids out

big beds easy to get kids in and out

we had a very early check in at manchester airport so did not get to sample the breakfast however the hotel was

very friendly staff, especially the super-efficient lady at breakfast who kept clearing away my plates (she knows who she is :-))

the man on reception was very helpful when we arrived and was kind enough to give us early check

has a small bar area

there is a restaurant and bar and as a single traveler i felt safe

great staff. nice bar and restaurant

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

nice cosy nice atmosphere country bar nice breakfast clean tidy all round great venue very

welcoming staff, facilities were great, excellent food breakfast cooked fresh and plenty of it

location is so lovely, the staff ,so friendly and helpful,and the breakfast was the best we have ever had ,at a pub

rooms, super friendly host, really nice breakfast and brilliant location

the pub itself presents a warm, cosy and friendly atmosphere, good ales and great bar staff and the open fire was a treat

dan the restaurant/ bar manager went above and beyond

really close to places we needed to be at x lovely setting and free car parking added bonus

also good is the free parking, & having the side entrance makes it very easy to come & go

bad wifi

spacious rooms. good location. free and easy parking.

was a great location for manchester airport, parking as free and plentiful

free wifi was a little weak in my room #9 kept dropping out

lovely rooms with great facilities and plenty of parking

the bar & restaurant downstairs is very cosy

rooms are good, very spacious and bar/restaurant area are great. wifi is good.

great and comfortable family room, swimming pool onsite, parking

music in pub and grill area with the lower tv area with screaming kids and unruly behaviour

gym and pool are superb

great food at the bar, gym and pool was also an added bonus and the starbucks, thank

swimming pool was great to have with kids

with kids and then told they couldn't go in the pools because you have to book

swimming pool and spa, the pools were i live have not yet reopened, it has been driving me

the bar area at the back was a little dated and could do with a freshen up.

treats in the room for us, loads of space and huge comfy bed

i didnt do the spa experience but it looked amazing

flight was delayed, so we missed the restaurant

breakfast was great

room spacious, comfortable bed, good shower, spa facilities excellent great gym

30 then if you have a late check out and a spa you

breakfast slightly cold

staff very helpful, nice park and kids playground nearby

info about the wifi password in the room - had to call reception for the

no wifi working for 2 days which isn t good considering business trip

we turned up with hungry tired kids and had we known before we could have sorted ourselves out

delivery of the news of a ceased breakfast room service by the night manager was a bit out of sorts as the leaflet was still in our room and

breakfast was fine as i was not aiming for these things anyway

very clean, bar and good food

i liked the breakfast but my kids preferences wasn't there

i liked the late check out on request

first night there was a french kids basketball team staying and they made quite a lot of noise till around 1am so kept us up, the

there is a hot breakfast every day and i especially like the full english breakfast

only thing i can think of is the coffee at breakfast could have been better

room, bar and food all excellent, definitely will be returning.

the bar staff brought me a lemondade to my room even though they don't do room service because they

we slept in and missed our breakfast the

sockets tripping off twice during the evening - this was quickly sorted when i went down to the bar to let them know

lovely bar area and friendly staff atmosphere really pleasant in the early evening and the meal i had was

a nice comfortable pub, with great bar staff

i went for a drink at the bar, and when showing my dis-pleasure at only one cider on tap , which was not one i like

the bar staff hadn't seen it so busy before, this place has a great reputation

parking was free because

swimming pool was very relaxing after a long drive and the sauna was good and hot

facilities:- times of the spa or restaurants no phone to contact reception for anything or room service

lovely spa with pool, sauna, steam room & jacuzzi

spacious rooms, ample parking, well situated hotel

had nice meal in the bar in the evening and then a very good breakfast

slightly disappointed that the kitchen wasn't open on a bank holiday evening and we had to go to eat in a chain 'restaurant'

when booked it said there was sarah's kitchen but unfortunately it was no longer there

the room was lovley, we had the king suite which had a lounge and kitchen area, equip with tea/coffee etc

& around tea time it was very busy on each day, so much so that although they did advertise that bar food was available on the sunday it wasn't when we asked

comfortable well equipped hotel with a good bar and restaurant.

food -restaurant and bar were amazingly, location - close to everything but felt like we were in the countryside, such a

we arrived late around 3

good quality, free ev charging a big bonus, good breakfast, friendly staff and quiet location/rooms

stayed due to the hotel having ev charge points

good food with prompt room service

lovely room service breakfast, great staff and wonderful nights sleep

isn t a complaint, but i wish someone had said something about the parking at the back of the building

wifi could have been better.

i use temple spa products so was pleased that this hotel also use these products in their rooms and spa

room was gorgeous and really comfy. food was great

the parking on site was free and we were able to walk to the tram to get us into central manchester

fresh milk in the mini bar was a great little touch and much appreciated

location, very comfortable bed, helpful staff, clean room, fabulous breakfast and room service was a bonus

car parking very tight spaces

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

the bar stayed open later

20pm and he was serving on the bar when we got back to hotel after our gig at 11

great prices, short bus ride into centre. clean hotel, great bar and lounge area

bit disappointed the bar got closed really early

convenient location and a great bar that we used in the afternoon and evening.

very modern well looked after lots of things on offer, gym swimming pool great bar with big tvs to watch sport

gym, sauna, steam room, pool,

we have 2 travel cots and everything necessary for our kids so this was not an issue that they don't have baby paraphernalia

wifi was broken! also for the price breakfast should definitely have been including

great little bar with a good selection of

very friendly staff. nice breakfast. clean rooms

we woke in the morning we were able to finally see the what a wonderful location we were in, the breakfast room was fantastic with beautiful views over the countryside and the choice of breakfast

were only too happy to help and really knowledgeable about the area too, we had a drink at the bar and sat outside after the long drive to relax before bed, the place is a 3* establishment but

separate charge for breakfast especially when they tried to charge more than stated on booking

hotel with fantastic spa and welcoming staff

wifi quality room quality service

seen, gardens and fountains tranquil, (a heron photographed from our bedroom window), champagne bar a true oasis, afternoon tea awesome (+)thought bar area was great. i enjoyed the music too (+) the champagne bar was lovely relaxed place to have a drink and the carrington grill was top notch for breakfast (+)jane marie as ever super helpful as were the bar staff (+)lovely rooms, nice bar too. staff accommodating to our needs (-)should think slightly about the hotel stayers who want to get a drink as can t get from either bar you have to go in the spa (+)thought the staff were really lovely especially on reception and the bar x (-)bar area was a little 'dull' it would have been good if there was another bar that was slightly (+)on reception was excellent customer service skills were second to none, and the bar man who was working his last day on saturday was great too

big golf course, completely away from the noise of traffic, city etc

shower was too hot couldn t use it and the room service was rubbish.

at the door, warm and cosy atmosphere, great value for money, very clean, great location, no bar here but there was a small variety of alcohol stocked bottles/can's/spirits, i asked for a

have liked a bar or some way of getting alcohol to the room easier

would have liked the option to have a drink at the bar and breakfast in the morning

the owner even gave my kids a little toy at the end of the stay, they were delighted

kindness, comfy and lovely attention with kids

location for my visit to wilmslow with lots of parking available

5 times herw before but this time no room service breakfast in bed offered no umbrella included or signature lion on bed like usual and

great breakfast staff super helpful and friendly

parking next to hotel

best bit was 3 ev chargers in the car park.

small bar available in the evening was nice

very clean and comfortable room and excellent voncontinental breakfast

get wifi signal in room 311, although wifi worked fine in other rooms when i previously

breakfast fine staff really helpful and friendly

comfortable and everything we needed plus parking at a fraction of the price paid for other sites in the city

they were having wifi problems at the time of my stay

the residents have full use of the excellent restaurant and bar but only under the same rules

bit of a distance from the tram stop into mcr and parking on arrival

parking was right outside

there was plenty of parking in the hotel grounds staff were cheerful and

rooms are stunning and they even have real ale at the bar so a very happy person

car parking spaces where a bit hard to get out of but no fault of the hotel

parking quite difficult if there is anything else on

the bar room is marvellous and quite unique, we had a lovely stay and will return

the wifi connection was not so great

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

reception are lovely and cleaners and bar staff britannia hotels could not get any better staff thank u for lovely

the tv screens in the bar area

also, the staff in the bar area are very friendly and helpful

clean not expensive good bar , room was as good as all the others we have stayed in

the room, and especially the staff - so friendly and helpful. also the easy parking.

potentially quite high room service charge so didn t order in the

helpful when i ordered some food, a margarita pizza and a pina colada he went to check the other bar to see if they had stock and in that wait time he said the pizza would be 7 minutes but it was

following a long drive from london, my family and i were too tired to dine out so we ordered room service

staff, cleanliness free late check out

room service was excellent.

everything was great. good shuttle. short run to airport. good room service

had to download an app and pay for us and the kids

comfy room , early check in excellent asian restaurant bonus.

big rooms, bright and airy. good bar and restaurant with nice staff and plenty of options.

we didn't eat the breakfast prices of food were acceptable if the portions were larger

facilities were full of children and the bar, breakfast was bordering on cold, and payed for late check out but housekeeping came banging on the door at 11am on 3 occasions claiming they

pool is good sized and kids enjoyed it

room was clean and a beautiful view of the golf course

new. clean. style. decor. gym. pool.

paid for early check in, on arrival the receptionist said we hadn't was a bit rude

enough space for drop off kids play area very poor and shouldn’t have to pay for what is there bar food service a bit

location, nice rooms good food and kids playrooms

get up in the middle of the night, and the possibility of problems on the motorway systems, the shuttle into the departure areas are

room was huge staff were nice reception and room service lady lovely shuttle bus driver !!

facilities were also brilliant with a bar, restaurant, room service and self service snack area

room service food was excellent.

gym was terrible

great room for kids to play in while we unwound

breakfast was lovely and plenty of choice

staff helped me out and allowed me to pay extra for a late check out as my wife did the 10k run and we could just relax

cost to early check in -wasn t a lot and i did pay for it for ease the food was ok but

i was also charged a huge amount of money for a late check out

love to stay here after a long haul flight early check in and the best staff too

hotel room was beautiful, kids loved it looking into the runway

of secure wifi made it awkward to check flights and do check in online without potentially risking privacy

gym facilities were small but adequate

room service was fast and food was exceptional

the late check out (1200) (+)for the marathon it was a 5 min walk from the finish the hotel had loads on and had a comp late check (-) on the morning of my sons graduation, i requested a late check out for 2pm to ease the pressure on us (+) late check out of 12 noon was (-) the reception staff deal with customer not more friendly not allowed any late check out , when i late 5 minutes the staff coming knocking and open the door immediately and

like rhe service charge on room service when i'm paying a delivery charge to start with

large room, principally clean, 55 tv, wifi

staff bar area big room

did like the food at the restaurant and had kids' choices

also has a well equipped gym

little to dislike at this hotel however carpets in the corridors need a clean or replacement as room service trays etc have left their mark

friendly team, close to airport terminal. allowed late check out when plane was cancelled.

keen on the room service food at night

gutted that we couldn t enjoy the spa as it was fully booked

was a little pricey and i wasn't aware of options for a cheaper and lighter breakfast only room service

had a

unable to get the tv in the room to work . not a big deal for us but if we had kids

as a bonus you can order pizzas after 22:30 just in case you are hungry and they provide free room service

location, close to everything, clean, comfortable, room service

room service was efficient, and food was lovely and hot

bar prices not too silly

lovely staff who made you feel so welcome and went above and beyond to help, great bar area, perfect

not enough tables to sit and have breakfast

rooms and my kids' room were on the same floor as mine it is a great and peaceful hotel with very friendly staff

generous sized rooms with kitchenette, free laundry service and an expansive lounge area with 24hr access to the coffee machine was the icing

paid for early check in, got to room which wasn't ready so went back to reception who refunded us for early

modern, comfortable and quiet room + functional kitchenette + tasty breakfast + on site laundry and gym (with brilliant cross trainer machine

early check in fee is high, 10 per hour

location early check in late check out breakfast bar/restaurant

location early check in late check out breakfast bar/restaurant

en though i left a note on the door requesting cleaning, no one had tidied

the room service issue, staff told me different things which was confusing and not useful

the manager on duty was so kind and obliged my early check in

the breakfast and location was fantastic and provided for easy transportation.

we required an early check in if possible, we was aware that this may not happen, but had she just said

wonderfull breakfast staff right were i need it as well ill be back xxxxxxxxx

that there was a laundry service but this was not correct and no washing machines on site

wifi didn t work in my room , key card kept playing up

limited kids option in the restaurant

great customer service, facilitated early check in which was much appreciated

no room service

really accomodating regarding late check out

we used room service quite a lot which was really responsive

i didn t know about the wifi but hey, maybe i needed the break

needs a nice breakfast... i d pay more for it..

wifi sucks

early check in

i had a free upgraded late check out,free cocktails and nibbles

location tentative staff luxurious beds great wifi at no extra cost total blackout curtains for that extra

fantastic as a solo traveller i felt very welcomed by reception, room service and bar staff.

receptionist was so helpful and allowed us early check in as we were in town for the oasis

the staff were really friendly and helpful, accommodating an early check in

ght beside manchester oxford road station)

breakfast was very good with plenty of choice

fi)

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception a few times

fantastic building, breakfast, location and staff.

location, room was very spacious and staff accommodated our early check in

would have liked an informal bar but there is a pub next door.

room service was very friendly and food was delivered fast and was really excellent

great staff and location early check in was available for free

the receptionist added late check out for free when we asked (should have been an additional 10 per hour) (+) they gave me a free late check out for my inconveniences as well as breakfast, which was nice

early check in was a bonus and friendly professional staff

rooms, staff, gym

we had an early arrival (twice) and we got the room for an early check in free of charge

and kids ate free for other meals which was a huge bonus

the gym was very nice, i used it daily

we were to check in at 4pm and when we arrived with the kids at 2:20 the receptionist made a call if the apartment was available and we went straight in

including gym coffee bar

no additionak charge for early check in

the bed was large and comfortable, the kitchen was well equipped, we even used the washer-dryer, excellent

with washing machine, kitchen utensils, ironing tools

friendly and helpful staff, a couple of streets from the train station, friendly bar… great value, shared bathroom but plenty more toilets with 24 h access downstairs adjoining

allowed a late check out

early check in approx 9am was very much appreciated

also my check out time was 11am and because my coach was later on & the room was not booked out

very close to all the bars and restaurants, friendly welcoming for the bar team.

free parking, we booked last minute for something do but great location for the airport would definitely

close to airport and parking facilities

use of the pool, had a bar dinner reasonbly priced, lounge area felt homely, room was good and clean, parking

no free wifi in the room.

i liked the fact that i could plug in my phone beside the table at the bar area.

t the end of the world but it would have been useful)

they provide room service which is easy and quick

!�U

the room service fast and efficient danny is a credit to the hotel give that guy a

room, shower, wifi and staff one receptionist named rebecca assisted me politely and i very much appreciated