the kids loved the pool

the hotel was clean, staff was very friendly, the breakfast was great, and i liked the location.

we were taking luggage to my car, then coming in for a breakfast bag and to checkout

breakfast was very good

breakfast selection was amazing

the pool was open, thank goodness

room was very nice, breakfast was good, friendly staff, excellent location.

indoor pool

breakfast was good but we were there for 3 days and it was the same every day

pool was cold, the temperature in the shower wasn’t great (either too hot or too cold), i

ck dinner) but neither of our sides were put through to the kitchen, and forgotten about

staff was phenomenal, bar was fun (and open late) and food in the restaurant was delicious (+) bar drinks were delicious (+) the lobby bar creates delicious and beautiful handcrafted cocktails to order (*) welcoming staff and delightful bar with excellent restaurant (-)bar was closed during our stay and restaurant for a private event (+) mini bar was fun (large bottles of

it was absolutely fabulous. i is impressed with the room and the room service

restaurant experience was quite confusing- it was unclear how to order room service

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

we did like the fact that there was a pool and a gym

very clean. great new hotel . location gym

pool and gym breakfast was amazing cleanliness

breakfast could still be better but beyond that it is just an excellent excellent hotel and a

to the ball park, nice gym, cathedral ceilings in the room and it was nicely done

faucet was broken and there was a 12 by 12 hole cute out in the ceiling for what looked like a wifi router

no one answered the phone when i attempted to order room service

room service every 4 days! this is unbelievable

could not get on free wifi

chlorine in the pool was a but harsh

only thing i didn't like was the fact that i didn't have time to go to the pool and swim

to many elevators,confusing,how to get to the pool,how to get out on the

the bar was fantastic

pool and no hot tub

pool was cold.

pool was great for the kids

location and my kids loved the balcony overlooking the city

it was very nice, comfortable and clean! room service is so good!

gym is very little no great choices no even weights

the beds we're super comfortable and the views amazing! excellent staff and room service!

the pool table, the outside sitting area and fire pit

we came with our kids so that was the only reason i would not go back if i had my kids

“lobby” has a full bar and a pool table as well as a snack area

but the kids had to problem with any of it

seem to hog the pool the entire weekend and let their kids run around wet throughout the hotel - wish something was said on behalf of the rest of the

had kids so was disappointed pool was closed. understandable though.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

i came to the thinking that pool was open so had to disappoint my kids

had kids so was disappointed pool was closed. understandable though.

i came to the thinking that pool was open so had to disappoint my kids

breakfast was reasonably priced and not half bad

nice comfortable layout,nice pool area,food and drink served until 11pm

didnt get any room service or housekeeping the whole entire stay asked for extra towels didnt get them i was told

12.99 breakfast

the location and the availability of a gym and a pool.

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

the breakfast was great and there are many options to choose from

staff was great to accommodate my kids to get to use the pool.

breakfast was excellent! everything was very clean

noisy kids running up and down the hall and taking over the pool

the location near so many restaurants, things to do, and the breakfast bar

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

continental breakfast was very good

to the great american baseball park, close to restaurants and shuttles to the game, breakfast included, friendly staff and stayed last yr as

pool wasn't super huge and even though it was 90 degrees outside the pool water and room were cool

i didn’t have any breakfast

expensive parking like all downtown hotels. no comp breakfast or drinks.

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

the breakfast.

the location, the bar in the lobby and the gym were great.

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

no laundry bag in room

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

reasonable pet fee and room rates

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

in room breakfast could have a little more selection

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

haha forgot my apple juice n orange juice at breakfast, it happens right.

the bar, restraunts, room service were all open regular hours

roof top bar was awesome

over charged no room service no parking was not mentioned poor location

hot breakfast was great and the location was beautiful and convenient

reakfast was outstanding

friendly staff, nice breakfast offering

i have rarely experience such pride in one's work that was on display daily, especially the kitchen personnel

the restaurant and room service wasn't available

covid has the restaurant and bar closed, so we improvised with byob and ordered takeout.

took an hour to get a drink from the bar poor staffing the hotel was noisy with a lot of street noise and room

room service for breakfast was terrible

nice bar and restaurant

hotel offers 24 hour room service

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good working

the westin s gym was wonderful and staff was very helpful

also i ordered room service and it took over a hour in a half to get my food then when i

didn't really have a dining room to eat breakfast

beautiful hotel, bar and rooms!!

and with the addition of the spa tub, the rest of the bathroom was quite small

, to talk with and entertain the kids

to get a reservation in the small restaurant, but there was bar service with limited

the location and the gym was by far the top 2 things

small shallow pool. kids were not impressed.

the breakfast is perfect everyone is helpful and friendly:) bar has good local beers ;) food in the restaurant is very

we were a bit disappointed that breakfast wasn't included, but the room service was tasty

liked the in hotel gym

i decided to try room service, but no one answered after waiting over 5 minutes

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

the hotel offered room service which came in handy on a super rainy evening

no room service

no room service

room had a wonderful spa tub and separate shower

the gym was standard -- nothing too special, but adequate.

slow wifi outdated fitness center

the spa was amazing

room service was unfriendly.

good for families with kids, alot of inappropriate nude arts and magazines

the gym had decent equipment

very clean, great breakfast and the staff was polite and courteous!

breakfast was good, staff was phenomenal, valet was phenomenal

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

they also gave me a late check out of 1 pm which was amazing

great breakfast friendly staff spacious room

it wasn't even an early check in, it was 6:45 in the evening

the breakfast was great. wonderful bar on 3rd floor.

hotel was very clean, staff was friendly, breakfast was great and valets were on point

i had no issues.. unfortunately the bar was not opened but we still didn't have no problem.

lobby bar and comfortable spacious room.

location, restaurant and bar on the bottom floor

information about the lobby bar opening hours on the website is incorrect

great bar and restaurant on site

we really loved the bar area

we were only a little over a mile from the great american ballpark and jack casino

location was perfect so close to downtown soon as you walked the lobby smelled so fresh and clean breakfast was good rooms clean beds comfortable no

would not take kids there

other than the location(which wasn’t really a negative for us but not for someone with kids), everything was great

that it was close to bogart’s and the casino

it's conveniently located and included a delicious breakfast

the added bonus of amazing free breakfast, coffee

the decor of the hotel, restaurant with bar in same location as our room, the quaintness and personal touches were warm and inviting

bar is quaint

the bar atmosphere, the rooftop sitting area and the breakfasts were all amazing!

breakfast was very good

good location. friendly staff. good breakfast.

breakfast was excellent, good variety and quality

the bar was nice and breakfast was great

i went to the bar the pass two nights i went there and the bartender was super nice, easy to talk to

pool & gym were great! breakfast enjoyable. good location.

the breakfast was nice but wished there was a little more variety

close to casino and cincinnati children’s hospital

hotel employee prepared a delicious breakfast with a wonderful positive energy

staff cleanliness, late check-out option, near casino and restaurants,quiet

the fact that the pool was not open due to covid-19.

nice little breakfast with hot and cold options, as well as coffee and water all day in lobby

24 hr pool. too many kids to wanna swim

free wifi and complementary breakfast were much appreciated

you could hear kids yelling and traffic outside all night long.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

very clean great breakfast

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

friendly staff, good breakfast, good location

we did not eat breakfast because we had a surgery scheduled at 5:30 am

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

my kids appreciated it

we enjoyed the bar food/drinks, they were surely overpriced ($12 for 2 soft pretzels) - keep this in mind and

no microwave or coffee pot, kids would of loved a pool

it was brights and colorful especially for kids

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

the bar area for getting together with family after our event.

quick check in/out. friendly staff. room service was a nice add on.

there were clumps of food and dirty cups left in the coffee bar area

location was wonderful, plenty of parking, very clean facility, wonderful gym and pool.

the lighting, customer service, pool and gym area, parking, lounge and our room

comfortable, clean and up to date! plus the breakfast was really good.

breakfast was so much better than the free breakfast in other hotels

the rooms are large, comfortable, and have plenty of conveniences, like the near-full-size kitchen, great desk/work area, plentiful shelves and drawers, and even well-placed hooks

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

the kitchen, netflix, the coffee.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was out of order

pool a little small but fun. wifi didn't work well in our room.

the pool was too cold

but the downside was the pool was too cold

the next morning, i used the gym, and there was sign saying to tell the staff when you leave the gym so they can sanitize it

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up the good work

the gym provided enough form and challenge for my typical lifting workout

pool was nice and kids enjoyed that

breakfast, nice fluffy towels

breakfast was okay they had ran out of some of the food and kids were working to help refill the

breakfast was great, location was good close to creation and the ark

the staffs' fault, but when i booked online, i was led to believe that the pool was indoors; my grandchildren were very disappointed about not having a place to swim, so was

pool closed

wasn't aware of the pool being closed completely untill we had got there the kids is only reason we had choice this hotel thinking the pool was

nothing stood out that i did not like. the breakfast was very good.

shuttle to the airport was just over 5 min

the gym could have been better stocked with equipment, but for a hotel gym, it was pretty good

breakfast looked delicious and was served hot

swimming pool water pretty cold

the shuttle to and from the airport was nice. driver was very courteous.

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

did not have time for breakfast. i caught the airport shuttle at 6:30.

the gym is amazing, love it

the shuttle to the airport deal is awesome to have, super convenient and great

clean rooms, had good laundry facilities

“continental “ breakfast was ok.

i'm a truck driver, and they have space or a place for me to park my truck and trailer

facility has a laundry room for guests self-service

lowest cost long-term car parking, with reliable airport shuttle

the kitchenette was nice - full size refrigerator, microwave, dishwasher

bathroom laundry items (towels, cloths, etc

the breakfast, gym, and pool were great!

full kitchen was convenient and well stocked

were disappointed in the breakfast

the studio apartment with kitchenette

kitchen included a microwave, full-sized refrigerator, dishwasher, sink with dish washing detergent

from the front desk to the kitchen, everyone went above and beyond to make us feel welcome

the room was great. my kids had a blast! and the breakfast was exceptional!

the breakfast was delicious the cleanliness of the place

staff amazing, clean, shower great pressure, breakfast had a great variety

laundry room was feet away

pet friendly and the pet fee is very reasonable

pool was great for the kids

privacy and quiet. pizza on wednesdays. laundry area is neat and clean.

clean, friendly, caring, good breakfast, great rooms

the gym did not have any barbells. only dumbbells and two benches.

room size, cleanliness, location of hotel, gym, hotel staff very welcoming

also, non guest were allowed to be in parking lot playing loud music at 2 am

it had a nice gym, pool, decent breakfast

clean. modern, indoor swimming pool

the good news is that the menu is small but diverse, the meals are prepared fresh, and the bar is stocked to allow the numbing of nerves before the bill is presented

the staff were amazing and the shuttle was great

was very nice and plenty of amenities including bar, pool & fitness center

the shuttle service and rooms.

laundry was handy

nice & clean. shuttle to the airport.

building is renovated and modern with a mini kitchen

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

easy to check in. rooms clean. pool was clean.

pool, no gym, no waffles

i booked there solely for that reason since i would be there with kids for most of the afternoon before our flight the next morning

price and the breakfast. staff very attentive to guests.

there was only one kids channel available (cartoon network)

down, was looking forward to their hot breakfast ice heard so much about in reviews, also the gym was closed, workout equipment looked lovely

breakfast buffet area is a little small

breakfast was very nice and staff was very friendly and helpful

liked the little gym

good breakfast. great pillows!

wish the breakfast would have been more than just self serve

the food at the restaurant and room service, not very good.

the only downfall was the parking.

loved the free parking

loved the aesthetic and the cleanliness of the hotel. great bar as well!

roof top bar & food.

the pool and hot tub were a bit small but i sill would go and stay there again

pool could be warmer.

was clean, bed very comfortable, breakfast delicious

only thing i can think of is maybe a shuttle service from the turfway race track back to the hotel possibly

pool was out of order so that was a huge bummer for our kids.

was friendly, breakfast was great

the swimming pool was small

selection at breakfast including hot sausage and eggs

was clean the pool was nice

to drop off car and the shuttle driver led me from hotel to hertz, waited on the drop off and brought me back

hotel advertised a nice indoor pool

no pool

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

location and shuttle to/from the airport

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

we didn't eat breakfast because our flight left too early

was clean, staff was friendly, kids enjoyed the pool, close to lots of shopping and restaurants

it even has an indoor pool and jacuzzi

breakfast was good, and i loved the location

breakfast choices could be expanded.

no weights in the gym only treadmill

loved having the small bar sink, large sitting area, spacious all around other than the shower area but that is a small

the room was very well laid out, and the bathroom was amazingly spa like

breakfast was not as good as usual but i understand due to covid

shuttle to airport was a big help. room was very spacious. staff was helpful and friendly.

the main reason we booked this specific hotel was because they had an outdoor pool

pool was closed, even though it was outdoor and the weather was perfect

an airport shuttle was available for a very early flight

close to the airport, great staff, and easy shuttle run in the morning.

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

i could see the pool from my room. good location for an overnight stay

rude,the hotel room smelled like urine,they made us come down stairs to getnour own towels,and room service never came to clean the room the entire

this covid mess came about, haven't been able to take advantage of the free breakfast

facility was dirty, it smelled, i wasn t told about free wifi or how to access it

wifi didn't work as advertised, but i have a generous mobile data plan so just used that instead

pool room was very warm but the pool was a bit cool

kitchen wasn't super well stocked but when i asked for thing i needed the staff got them for me

great breakfast, free laundry, very nice staff

thankful for the indoor pool and complimentary laundry

it was clean the staff was great breakfast was hot and good choices

restaurant and bar very convenient -comfortable bed and staff were so helpful and friendly

great location to and from airport. bar and restaurant on location.

loved that we had a perfect view of the airport for my kids to see. the gym was excellent.

bad but the sliding doors in the newly remodeled rooms made my kids a bit uncomfortable because you can hear it when they use it, lol

told me about a $5 room service charge after i placed my order

spa (hot tub) was not available.

the fitness center was very poor

clean & well maintained hotel inside and outside. conscientious employees. good breakfast.

a nice spa room over the weekend

the room was very clean and comfortable i would definitely recommend this room with the jacuzzi spa to couples the room was very

pool was very very very cold

food at the bar was good

like that, i'd click on some joint with 1 star whose publicity picture included an empty swimming pool and a few plastic pink flamingos

the bar closed at 11:00

food was delicious and bar area was great

had broken items in our room (toilet seat, microwave), ants, the room was not cleaned daily, the gym had broken machines and an empty water jug, there was nowhere to get water unless the breakfast

food - size of room - cleanliness - friendly and helpful staff - had a pool - location

hot breakfast, pool, laundry room, location is all excellent.

convenience to the airport shuttle bus and you can leave car at hotel very reasonably priced!

said there was a indoor pool

they didn’t have essentials , no fruit , no eggs , no oatmeal … kids were running down the hallways

the breakfast is great

breakfast was on point. .

roaches by the food at breakfast

there was a good selection of foods for breakfast.

nice indoor pool area

the room was like a suite. very nice and clean great pool an awesome gym!!

we went to the pool, and it was one of the nicest pools i've been in at a hotel

maybe heat the pool?? :)

kids enjoyed the pool

clean, modern and close! staff was amazing!!! pool was wonderful for the kids.

clean, modern and close! staff was amazing!!! pool was wonderful for the kids.

good breakfast and very friendly staff

the pool was nice and everything was all clean and well kept as well

breakfast did not meet expectations

fitness room was

desk staff was cordial but cold. parking could have been better.

lots of parking

pool area was just so so

pool was cool, parking lot lights to bright into room, no free breakfast.

room layout room sizes breakfast dinner pool

staff was wonderful from the women at the front desk , the people in the kitchen, maintenence to housekeeping

open floor plan in the kitchen flowing into the living room was great

the rooms were clean, the shower was great, and the breakfast was amazing!

lots of extras that added to its comfort and convenience. great breakfast.

tried calling the front desk to find out the shuttle schedule (which ended up being consistently 45 min behind) couldn't get ahold of anyone and

everything was great. room was clean. staff was so kind and helpful. breakfast was delicious.

the access to a laundry room and clean rooms.

shuttle returning to the airport in the morning the car could’ve been warmed up since i had made

amazing staff, clean property, and excellent breakfast

the price was right and the pool was great for the kids

breakfast was good …. could’ve had some meats

pool felt like a private pool

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

dident get breakfast