wifi wasnt working properly

very useful having a parking area outside hotel and near good transport links and places of worship

also free parking is always a

location, plenty free parking, friendly staff, quiet room, clean, food and drink available in dining/bar area

friendly service; the great prices, the very extensive car parking - all in short - was able to have a three course dinner, with 8oz

issue - i had to go through the bar in the evening for the late check-in

, rough round the edges ,sent email asking for late check out

location and the bar area brill

the interior of hotel and bar is beautiful

the bar is currently undergoing refurbishment but the work does not get in the way

the wifi didn't work on any of my devices so unfortunately had to resort to using my data.

was a chocolate bar wrapper on the floor at the side of the bed from the previous guests and the wardrobe shelf

having a bar in reception if you don't stock it even with the most basic of drinks & glasses

the breakfast had an excellent choice

provided assistance when needed including helping with baggage, calling for a taxi, helping with wifi setup, advising me of a delivery

thing was fantastic, except they said they done room service and the don t at the moment, we never got back to the hotel till late after leaving

amazing spa

gave us the private room in the bar on our first night for pre-dinner drinks which meant we didn't disturb other guests

reception, dirty knife left in the room from previous customer, closet door not opening properly, wifi dropping all the time, lots of rubbish around car park, no bar

wifi was not working

all good except the wifi

terrific ground floor bar and a roof terrace

at market house after graduation, we had early check in for one room

and the bar staff to be a little more attentive / welcoming

pub with great hotel style rooms with modern double shower effective aircon a decent bed and good wifi

swimming pool, breakfast, great family room for kids

the pool was lovely and comfortable room.

loved the pool, gym, comfy beds and delicious breakfast

spa changing rooms likewise

swimming pool, breakfast, great family room for kids

room service was excellent

i was able to order room service after 10pm

have taken the kids room service meals out before we returned the hot water in the breakfast flasks tasted off

outside station road seemed to be full of homeless, druggies and wayward kids

wifi was very good,

wifi connection in the room is not very good

all very good room very clean wifi good staff very friendllu

the buffet breakfast had a huge choice and was all well cooked and presented

breakfast a bit disorganised.

bar remained open for festival goers and they even cooked us a pizza at midnight

spa resorts was nice

room was high standard, clean and spacious with good wifi and large led tv

kids had a great time as did we and was a real bonus to keep them entertained

ordered room for 2 adults and 2 kids - 1 big bed and 2 small in the room was only 1 small bed

got back from a 1 night stay at reading hilton, had booked adjoining rooms as we had kids which now need their own space

able to connect my netflix to the tv/wifi in the room

room was very spacious, staff were friendly, excellent breakfast and the pool / gym was a perfect addition

was very good variety and well cooked dinner was good as well and good staff serving and also the bar staff were

clean welcoming and helpful staff. lovely breakfast

front of house staff in particular where excellent and are clearly used to having kids in the hotel as my 5 year old was made to feel really welcomed

parking was available at the hotel which was appreciated

in shower to put anything on and one tiny bottle of body wash wasn t enough for two people also wifi wasn t working for us

light didn't work properly owner took pains to make sure we got the wifi details

bed was not so comfortable. wifi was slow on the top floor

very clean throughout and private parking

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared for

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared for

the coppa bar - loved all the seating and the vibe

in clock tower was unbearbly hot even with a fan we struggled to sleep, room 84 and room 15 my kids had was very small with a superking bed you could not move in the room

parking

the family suite is very well decorated and provides a separation between the main room and the kids beds, which have their own charm (

location spacious room clean the bar atmosphere

my kids enjoyed the pool , l liked the breakfast and the rooms were neat

food and staff and gym and room excellent restaurant better than most hotels for business

my two sons kids said hello and goodbye to the staff both times they used the pool and they

our bed was comfy and the kids really enjoyed their stay.

i loved the breakfast and the option to have payment included in the booking

staff at reception, the food, the pool, the amenities, the location and the cleanliness of the rooms

late check out time for runners participating in the half marathon was very welcome

the room service food was very poor even something as easy as a toasted sandwich uncooked soggy

spa facilities, bedroom and staff were amazing

such as the high-quality tea/coffee/chocolates provided, as well as a colouring set for the kids

its age, utterly useless lighting in the bedroom if you have to work, mediocre wifi speed

parking was all a bit of a squeeze

great location comfortable bed good size rooms good restaurant good bar area with tv

really, bar was a bit expensive

location, parking, comfortable bed good size room

comfortable room, pet friendly, easy parking, deck and chairs plus wardrobes and chest of drawers

convenient parking staffing fantastic great value breakfast great and freshly laid

breakfast was superb, and was all lovely

breakfast was nice. location was perfect for reading festival

very good wifi which is a plus for a business traveller

we couldn't find any wifi and the reception on my phone was really bad

the wee waif also has ev chargers which is a bonus

free car parking

as usual everything was ok at the weewaif, except the wifi which was terrible.

wifi kept dropping out in my room, which was one of the furthest from the front desk

very clean room and plenty of parking. very nice hosts.

parking available on site

da & 3)

the staff was friendly, wifi was great. plenty parking. was very noisy during the day.

free on site parking very helpful staff throughout great food

very little for kids

kept losing wifi signal in room 31 and i could not watch yout tube or anything like taht so i had to leave it

no instructions in room for coffee machine or wifi

the wifi did not work but this may have been due to the building work going on

very old could have phone chargers and a phone tbat worked also room service later hours

wifi very patchy

ry poor signal) wifi in the bedroom

free parking and breakfast included

wifi rubbish needs disabled parking bay as struggled to get daughter in out

selection of wines at the bar was minimal but adequate.

there are any left) and they are not worth the price

lovely stay. staff, food and facilities were great. bar staff very helpful as were reception.

parking plentiful and free

staff , bar area

grounds, suitable accommodation for kids

staff were amazing from booking, helping to arrange the party, our hotel stay, the party, the bar staff, the breakfast, everyone was so helpful, courteous and made us all feel so welcome

no room service sunday monday as restaurant closed.

laundry left in corridors and didn't appreciate then another fee for use of hotel car park

we all had kids between 1 and 7, which were all accommodated well

hotel bar shut very early, there was no room service at 11pm

rang to check car parking and to ask room price

wifi signal in the room was perhaps a little weak but that is really all, no complaints really

proximity to sonning golf club for a wedding

it is november and was really chilly for us with 2 kids

the wifi was poor in the room

bar food in the evening provided the best burger and chips i ve had in ages

was beautiful very fancy room and bar areas, the outside on the decking overlooking the river was exceptional

location by the thames in henley lovely rooms,great breakfast comfortable bar and parking included

on site parking. central location. spotlessly clean. superb breakfast.

quiet, with a bar overlooking the river, and a private club atmosphere

we got free wifi in the room throughout our stay as well.

guests were not wearing masks in the hotel and also there were no mask being worn in the gym

parking was easy and staff on reception were friendly

free wifi included which seemed pretty tight dinner was disappointing we had to take two dishes back as

location and parking

the room, amenities and bed were lovely, the snug bar cosy will go

location was very good happy hour in the bar was good wifi was good in the room and public areas

from the courtyard whilst we were trying to sleep, the lack of the wifi code in the room, the lack of any kind of written communication in the room

excellent wifi

good bar,amazing breakfast, very friendly staff. highly recommended

parking very limited,

wifi was so poor you had to pay to upgrade to get any sort of signal

parking was a bit of a squeeze

problem for having a large van) nothing to dislike.

bar & restaurant (food and service); comfortable rooms without the need for 'new' (-)hotel is in the process of upgrading the bar and ground floor facilities this spring which will improve the layout (+) didn't hear noise from the bar at night, opposite a coop so very handy (-)the hotel bar was closed in the evening ! even to residents. (+) seemed like a friendly bar that was busy until 10pm but then immediately quiet (+) ate in bar and food was well cooked, quick and hit the spot after a day of exercise (+) food and bar choices are great, meals are wonderful, and the breakfasts are great to start the day with

was a busy traditional bar the public rooms were beautiful my single room was small but amazing

e restaurant was fully booked)

we went to the bar and ordered dinner to eat out at the terrace, services was amazing, everything was so chill and

wifi is flaky - slow and keeps dropping out

that a lot of guests were running the a100 it would have been nice to access breakfast earlier than 8am

bathroom needed upgrading, no food on sunday evenings but room service

from steve the security guard

in terrace outside bar were switched off at 22

swimming pool and gym amazing new building fabulous views of river and a very short walk into

breakfast was also great

they were so kind to me and my kids and went above and beyond to accommodate our request for early check in, they were attentive, understanding and kept us updated

closed on a sunday but it didn’t even matter, we were able to sit in the lobby area with the kids and eat and drink and kids played, the staff gave them a goody bag which was christmas themed

prearranged early check in didn't happen, actual late check in buy over 30 minutes

staff were super friendly, breakfast was good

very comfortable,clean,spacious room with bags of hot water and great parking.

pretty good wifi

plenty of car parking and the grounds and common parts, bar and reception very well maintained

very good wifi

they made sure we were able to eat in the bar with him and gave him extra sausage for breakfast

plenty of car parking and the grounds and common parts, bar and reception very well maintained

also could do with more variety of beers at the bar for the

whilst a small additional fee was applicable for parking, there was plenty of spaces, each space having plenty of room to access your vehicle to

beware despite saying there is a bar and restaurant on site, there is not

there is a nice modern bar and also a restaurant that serves a choice of asian dishes

plenty private parking space

the wifi in this room was very intermittent to top my stay off at 5

sofa beds the kids sleep on the springs were so bad they couldn t sleep on the bed

plenty of parking available also

plenty of free parking

was no working wifi and no tv signal

parking is easy and the rooms are spacious

attentive staff, plenty of parking, fresh decor good

it had an indian restaurant on site. bed was really comfy. parking.

there were people enjoying the curry but the bar layout meant there wasn't a suitable place to enjoy a drink without feeling like you're in a

hotel was easy to find with plenty of parking, and the check in team were genuinely friendly, taking the time to show me everything i

fresh food hot food (nothing reheated in a microwave, tasty cooked to order hot breakfast, good parking (+) we definitely recommend, an advantage is free parking (+)were fantastic, pretty place with nice rooms, plenty of parking, friendly crowd and the food was exceptional, quiet surroundings apart from the odd fast (+) no problem parking (+)parking (+)plants and hanging baskets lovely clean room, quiet, comfy bed, great shower & toiletries onsite parking and perfect location for meeting up with our hampshire (+)friendly helpful, nothing to much trouble young lady who made sure we had everything we required, parking right outside a bonus (+) plenty of parking (+)new inn was conveniently located between the m3 and m4 with good road access and plenty of parking (+)food was good, plenty of parking, tastefully decorated bedroom, comfortable ned

great food in the restauraunt and wonderful breakfast

breakfast was very good too

room good size & very well equipped super breakfast

emma served at the bar and bart served our evening meal

value for money, great food and atmosphere in the bar and garden

free wifi which is always welcome in this day and age

the wifi was good, i was able to stream to my tablet in my room, the

struggle for car parking space

bar food really great choice and again brilliant value

we really enjoyed our dinner and the breakfast

breakfast was a treat and nothing was too much for the staff

plenty of parking

lots of parking, outside and inside seating areas

wifi wouldn t let me stream

ereby the staff were quietly attentive without being

were so friendly and helpful ,hotel was spotless, location was beautiful, breakfast was delicious , we couldn't fault a thing

beautiful grounds and ample parking

breakfast was fantastic and the setting is stunning and very close to henley

location superb we sat by the river watching the world go by staff friendly and helpful had a bar meal in the evening tasty and good value for money

called room service 5 times no response.

property itself had great car parking on site, clean reception area and generally nice ethos

it also has good strong wifi which is great since the phone reception in

staff, kept waiting everywhere- no aircon - no hairdryer -no plug - opposit noisy gym - tiered decor

excellent welcome at check by young man. room service staff very friendly.

comfortable, high quality, great staff, nice breakfast of pastries and cereals

didn t like the layout of the bar area

wonderful supper and breakfast made with care

outside a nice big terrace and a private parking

breakfast was great with lots of choice

hotel manager was so lovely - really helped me with the kids allergies which i appreciate so much… it made our stay

as a bonus, the free wifi was easy to connect to and plenty fast enough

several occasions i have stayed there, when checking in, trays with left overs of room service food have been left on the outside steps and even when reported, these were still

ventilated room, no room service or table service in the bar/lounge areas

early check in was excellent

shame it was raining but great excuse to sit and lounge by the pool/ spa all day

free parking available on site, a little drive from henley-on-thames

the incredible food served at dinner and breakfast, the lovely drinks served in the cocktail bar along with every single member of staff that were so welcoming, polite and helpful in every way

hotel is gorgeous, spa is always spotless and food/drinks always of an exceptional standard

parking was close but just too far if it is raining, pick up and drop down easy but the driver

and breakfast i liked the beans the mushrooms and potatoes

starbucks and gym and entertainment

the kids food was standard microwave fodder and the £16 burger and chips consisted of two wafer thin

room gym swimming pool

no easily accesible wifi

ample car parking, friendly staff, potential to eat in a well appointed restaurant

extra cost)

bar & restaurant staff as well

an early check in to which was never confirmed over email

hotel overall is a welcoming place very cosy and quiet with a bar and restaurant on site the facilities are great the room was very clean and the staff were very

great size family rooms and a fantastic hotels for kids.

room size , staff , wifi and food were all excellent as usual !

i had room service and the food was excellent, hot, fresh and tasted great

bed was comfy. room service food was excellent.

really nice garden, lots of space for kids to play and generally quite safe for the kids

iron hair dryer are provided and the wifi is strong

only thing that lets the stay down was the wifi which was absolutely dreadful

lots of parking, nice staff, pub was lovely, nice outside seating

good and service in the resterant excellent but was confused when because of dog we were in the bar area adjacent to the resterant 10of us and we were expected to order at the bar

old english pub lots of parking

hotel now even better refurb is complete with bar /restaurant serving really nice food, idyllic location in lovely

large bed beautiful view, beautiful bathroom. excellent bar areas.

spa facilities

the bar closed at 7 very disappointed about that. shame really

picture perfect location right on the river with fantastic staff, gym and restaurant

location was good for event we attended in golf club next door

the room was beautiful and comfortable with decent room service

pool water was too hot for such hot weather wall hairdryers are really not suitable in this day and

room was clean as was the spa area

wifi is unusable for anything other than mail, less than 2mb per second performance throughout

limited parking

the floors

hotel is fabulous we loved it has potential if the new owners knew what they were doing in the kitchen reccomend don't eat there until they get their act

quiet location easy to find with really good safe parking

we managed to get a disabled parking spot in the car park despite there only being two

and the best breakfast choices i have seen for an amazing price of 95 pound for 2 people free parking aswell loved

excellent, lovely room and good breakfast. would book again.

over the past month

this was greatly appreciated as we had flown over from ireland that morn at 7:30am so kids (aged 5&7) had been up and awake since just before 5am and needed a sleep badly

of parking

large bed spaciouse room great breakfast and use of gym add weights

large room, smart tv, good parking facilities and excellent breakfast options.

breakfast is very good and the restaurant provides very healthy food

the parking was awful

staff, and mike on nights responded splendidly to my report of a fire exit almost blocked by laundry trolley good-quality breakfast generous size of

we felt uneasy with young men hanging around at night and the bar next door

tennis courts and gym look brand new

the hotel was fabulous, our room was great, and breakfast was amazing!

if you enjoy walks, golf and lying by the pool - it s wonderful

room service was excellent too

comfortable bed. plenty of parking. very nice well kept grounds.

room service menu small and expensive for what you got

easy check in parking fine good with dogs evening meal was very good but wine a little expensive

room service was very efficient as we enjoy fresh milk with our tea and coffee

loved the little outside bar overlooking the thames, could have enjoyed that ll day

parking is a challenge but we spotted the overflow too late

no bar - but everything else made up for it.

good value, comfortable and quiet, good internet speed and stable wifi.

out : receptionist or something similar blame that check out was 11 am and i did come down 40 min later after the cleaner opened the door without announcing

sofa bed was dangerous we all tripped over the bar underneath

bed was comfy room was quiet an dark with curtains closed an late check out

good clean basic accommodation with excellent bar and restaurant facilities.

parking for the guests for free

having a doorway from the rooms straight into the bar is great

nice bar and staff

clean good parking friendly staff

very comfortable, large bed and pillows lots of free, secure parking i will stay here whenever i'm in the area i don't normally eat dinner in the restaurant,

we stayed in the garden cabin, which was clean, with a big comfy bed, fast wifi and a good shower

lots of secure parking

hidden gem lovely clean and comfortable hotel the pool area a lovely treat.

the wifi was poor, constantly dropping connection due to a