the big swimming pool, serene and tasteful room decor and your very helpful, cheerful and accommodating staff

an outside service for laundry and no money retention in check-in

cleanliness. the pool, sauna and gym were opened this time. we love it

i was working • the tv cable connection cuts out unless adjusted repeatedly • noise from the gym weights dropping reverberates throughout the building • requests for room changes were met

everything was perfect, except for the personnel at the bar (really lazy fellows)

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

because of the time of year the regular restaurant didn t seem to be open or an open lounge bar but this was minor given the positives of the

the facility has everything anyone could possibly want, a beautiful pool and spa area, beachfront, lake, canoes and kyacks, tennis, basketball, bikes

you an extra $15 amenity fee which is not expressed on the booking website to use the pool/gym facilities

about 10 years, while traveling from ontario to my cottage north of montreal, to visit with my kids & grandchildren

i also like the quite big pool

the pool was closed

kids hockey tournament. elevators were playgrounds. but hey!!! i was a kid once too. haha

desk didn t explain the status of the hotel until asked each time about restaurant or pool or room service or anything else

that i was there, i only dealt with them 3 times at check in/check out and once to ask for daily room service because they do not provide room service on a daily basis unless you ask for it

it was very clean and friendly . we enjoyed our stay here free parking and wifi

very clean, easily accessible, wonderful staff, nice pool. great hotel.

cleaning ladies even asked us if she wanted her to clean our room while we left for the gym and pool, the women was so sweet

pool was closed

amenities in the room and the sunday morning breakfast

breakfast was lackluster

said on line that there was airport shuttle and it was not available. had to take a taxi.

couldn’t fit my 2 kids and my husband and myself in that bed

clean and comfortable room and place i’m so happy to stay there my kids very happy really thankful for the management and

shuttle to airport runs randomly not every 30 minutes at least

only thing was the wait time for the shuttle to arrive, it took me almost 45 minutes to wait, i was okay because i had a plenty of time

good parking right in front and free of charge

there was a small outdoor pool with a diving board and mini waterslide

it was a super humid day, and the pool was fantastic

the pool

i wish i were staying for more than one night as i didn't have the chance to enjoy the pool or the fabulous view

excellent breakfast...great restaurant next door...excellent view of the river...

staff are helpful and nice :) breakfast was amazing

buffet breakfast

location is amazing, just needs a bit of a refresher. breakfast was good, beds comfortable.

the view was stunning all around the island and the free breakfast was wonderful.

not able to provide hot breakfast due to coronavirus restrictions but provide a breakfast bag with coffee yoghurts biscuits

big tv screen plus breakfast in a bag enough to feed a hungry man like me

the hotel was clean and the breakfast was great because it offered a lot of items great for kids and adults alike

were not informed that the restaurant and bar is closed on weekends , if we knew that we would not have booked there

gym room

the pool is very nice and in the gym there are laundry facilities

the pool was nice and the gym great

the room was spacious and can easily accommodate 4 people even if i booked for myself and my 2 kids

and the free parking in the underground garage, with ev charging, was a very pleasant surprise

breakfast was good my kids loved that but in my opinion, it's missing vegetables and fruits

rooms are clean, great facilities and good breakfast. will come back for sure

the have a nice breakfast and a little bar as well

30 usd trip each way and no shuttle, arrived after cancelled flight, no decent food on site, only bar soap for toiletries, they want you to buy them, internet slow, breakfast served on paper plates

includes free breakfast, and has a nice indoor pool with a slide for kids

location gym breakfast

gym, spa, pool and jacuzzi also great

nice pool

amazing 5 star hotel inside the airport, i had a 12 hours transit & stayed at the hotel with my kids, we loved our stay the room is beautiful, clean & very comfy bed

close to the airport, the swimming pool is great

before making the booking i made a call and i asked their representative about early check in, and mentioned that we will reach to the hotel by 2 am and i need to check in that

the lady working the breakfast the front desk workers the shuttle drivers

promised, shuttle service from airport around mid-day did not eventuate

staff, a small gym, good breakfast and an excellent price

we were also given a difficult time when asking for the key to do laundry

breakfast opened after we left

great customer service, needed a late check out and the lady on the desk pushed it to 3pm

thing i can think of is the frequency of the airport shuttle

gym was closed

don t have room service

every thing..friendly staff, shuttles to the airport. delicious breakfast.

the facility has lots to offer such as a pool and gym

pool should ve been bigger but it s okay for kids so but nothing really wrong with the hotel i

the pool could've been warmer

super friendly staff and shuttle to the airport with no hassle was a bonus

the wifi was excellent

we had to go down 9 floors with 3 kids and all our luggage using the stairs

they have a pool and a gym with enough equipment to get a good workout

proximity to the airport. free shuttle service every 30 mins. excellent breakfast.

pool is under construction. looks like it will take a while to fix.

the indoor pool is next to gym, cozy and good enough for relaxing or playing with kids

close to the airport, great pool for kids to unwind before or after a long journey

excellent location close to airport, and free hotel shuttle 24/7

pool water was cold.

room very confortable, especially the b d, great gym and indoor pool. great shuttles.

and stylish room decor with clean and well appointed gym facility

great location, clean, convenient bar, restaurant, and the airport shuttle was excellent.

beautiful room and shuttle every 30min to get to the airport

traffic noise. not being able to get a drink from the bar before 5pm.

the bar was too expensive

the same priced (actually cheaper) hotel we have got in toronto, you don't get any swimming pool, fitness room

affordable. free parking.

had a pool and gym

small gym.

but at novotel, they gave us an egg and cheese sandwich, a juice, a bar and a nice coffee

we didn t get to use the pool but the gym was ok

we were not there long enough to check gym

i booked the room,there was nothing to indicate that the pool and gym were shut down

location was great, shuttle service took the worries about transportation away, very clean, all the amenities one would

kids really loved to see the plains come over

close to airport nice gym

thank you to mike for allowing us to park the trailer

room was spacious; bed comfy; pillows great; breakfast okay although the lady in charge of breakfast was wonderfully accommodating

breakfast was fantastic with all things fresh

who checked us in and marianna who kept us company in the am while we waited for the airport shuttle

indoors heated parking was a great value add breakfast was great

great parking underground with lots of ev chargers.

more fruits at breakfast

nice clean 1 bedroom suite with good size kitchen and bathroom.

clean, quiet, shuttle to the airport, easy underground parking for a week, while we were on a trip

the pool water could have been warmer. heated pool would have been ideal.

we had a late flight that came in at 1am and they offered us late check out (which was free of charge)

convenient location, restaurant and bar on site, beds decently comfortable, great value.

i had a very early flight next day so sat there for 15 minutes at the bar while no one helped me

very spacious clean, quiet room, wake up call, restaurant and bar on site

hours for restaurant and bar not great and would need improvement to be a real business

were not comfy, could hear everything through the walls, pictures showed a fitness centre, no fitness centre anywhere, booked this hotel because of a fitness

the bar and food

pool can only accommodate 10 people max and was not heated

fitness is small but ok and clean

least it is for international flights

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

breakfast food wasn't that good either. poor choice of bread. only white bread offered.

was no bar or restaurant available

conveniently located close to the airport. free shuttle.

the staff were professional and they accommodate the needs for my kids

hotel does not have any lobby bar - which is strange as it is

you can book the pool/sauna just one room at a time so it was nice having it to ourselves

ev charging onsite

i understand there is a pool available to guests, but the smell is quite strong (note: this did not directly affect my

rooms are very small and poorly cleaned it has dust everywhere, the pool is icy and the spa is not hot at all and is very dirty

and an odd and awkward shape and with kids jumping in you really had to watch them

breakfast i have had better at this location but i understand, snow storm and probably difficult to

sevice, great hospitality with all staff, good shuttle service, and very understanding and flexible workers at the reception

advertised they have a free airport shuttle, but don’t

the staff, hotel, breakfast viere all great

breakfast is too simple

great for long staying. shuttle to work and the airport is great advantage

good for the price. clean and has a full kitchen. breakfast has good options

hotel feels very new, modern and clean - friendly staff - great facilities (pool, gym, laundry room) -

breakfast was good and the shuttle to and from the airport made travel easy

suite was very large and well appointed with a great kitchen and walk in bathroom

my kids liked the swimming pool

the customer experience (check in/out, cleanliness, airport shuttle) met my expectations (+)excellent dinner, bed was great, clean, shuttle service was excellent. (+) ensuring my shuttle arrived on time and helping me get a great cup of coffee before i headed home (+)told me what to do and fixed the issue right away, everything else went pretty smooth with the shuttle and timing (+)staff that made sure i would have a shuttle ride to the airport, even though i had to be there at 2 am for an early flight (+) the free shuttle to the airport was convenient and prompt (+)staff at the buffet, front desk, and the shuttle bus were all exceptional (-) al;l else was great, and there is free shuttle from and to the airport (+)free shuttle to the airport convenient location nice and clean rooms (-) they advertise that the shuttle comes every 15 minutes to the airport

restaurant and swimming pool

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

kids like the swimming pool

i loved the pool. kept the kids busy in our spare time!

breakfast was exceptional

was told that i didn't need to call for shuttle,so i waited 85 minutes at airport,till another customer call them

the gym is good and valuable

the wifi was good, the food was good

booked it for the swimming pool but never went swimming

breakfast buffet with fresh fruit and eggs, pool, clean and renovated rooms, friendly

everything. my kids enjoyed it

please do not go there especially if you have kids

they provided parking and shuttle service to the airport

bed extra comfy the pool the kid like it but a little bit to hot inside for the people

mini fridge or info on local restaurants in room, too little parking, simple things like bottled water must be charged to room rather than debit purchase,

no bar or restaurant at this hotel

everything was fine the breakfast the room & the bed

i was there for 5 breakfasts and ate 5 carrots muffins, 5 strawberry bars no room service, which i

the pool was on the small side.

the staff were friendly and the pool was amazing and warm!

the pool the gym the breakfast the room the staff

the kids loved the pool

longer quality towel for the pool

the swimming pool!

free wifi, guest-laundry

drunk people partying all night next door, about thirty kids playing hockey in the hallway late at night

the laundry has only one wash machine and dryer.

there is parking, stores, restaurants, awesome shopping mall, etc

didn't know that the hotel was booked by parents with kids attending some sort of hockey tournament

like how close the mall and resto are i love that there is a bar and resto and store in the hotel and we got a add on for the club lounge that cost a lil more

cleanliness of the spa and pool in the basement

only one elevator was working at times and very small so had to cram inside with the kids and other people just to go downstairs

staff, pool equipment

parking breakfast was excellent staff was friendly bed was comfy just off the highway, easy to get to

pet friendly, bed and breakfast

breakfast, room and bed all are good stuff.

they had a great breakfast

breakfast was tastsy

knew mini bar wouldn’t be but luckily we noticed in time

the breakfast options were endless

the pool is quite small and was crowded.

the bar was lovely to have a drink at after a busy day

was spacious and clean, the bed was extremely comfortable, i really enjoyed the breakfast, the pool was lovely and very warm

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

nice gym

wifi + tv included

my kids loved it here and we didn t feel cramped and on top of each other

my kids loved it and wanted ruby foo s for our next trip to canada

very comfy and perfect size - tv channels for watching fifa games - coffee machine and the bar fridge - very good aircon - the pool and the

i also liked the connecting doors that connected our room to my kids room

hotel was small so easy to get around with small kids

they have an indoor heated pool, gym and good breakfast, everything you need for a good stay

the gym/pool/free wi-fi and continental breakfast.

bed where not comfortable and my skin was itching me, maybe to much chemical in the water during laundry

the breakfast server was so helpful

i enjoyed having a complete kitchen in our room including dining table

i actually took pictures of the crumbs and handprints in the kitchen as i was shocked to find such poor housekeeping in such a nice facility

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were out of

its so beautiful. looks exactly like the picture. great private area for breakfast

pool lovely

took a long time until somebody picked up the front desk phone when called from the room, and no room service

very friendly staff, nice pool, adequate gym, and comfortable room

room service was only available for dinner, and the restaurant that offered it was somewhat

no room service

no room service! a bit of miscommunication in the procedures

the gym was very good, and the pool looked very nice although other people were using it

size, layout, shower, lighting, towels, corridors, parking, location, staff, gym, pool, decor, washroom size, lobby,entrance, simplicity of temperature control

loved the pool and the large shower and comfortable king size bed.

breakfast at the bar felt short staff

the gym was great

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

swimming pool and sauna needs more cleanliness and care

the pool was very cold ud83eudd76

the kitchen staff even made eggs without meat for us

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

gym was very small and dingy looking

liked the room and the bed however the breakfast was a little unimaginative, but perhaps it was a covid measure

the pool was warm and clean

the pool is great for kids and warm

with an entire hockey team with parents drinking in the hallway until well after midnight and kids playing indoor hockey in the

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

staff were incredibly supportive, both at the reception and during breakfast

i also wish they added frosted glass to the gym, everyone stares at you while walking by

value; the interior of the hotel is new and clean; the gym is well furnished; free indoor secure parking; good selection of breakfast food (included)

i would like a better breakfast (for example scrambled eggs, cheese, etc)

parking & breakfast included ev chargers pets allowed

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

location, very functional gym and decently sized

there was also a pool hall next to our room that attached a loud crowned at night and police were involved

with no room service or restaurant downstairs maybe put 2 bottles of water in the fridge and may be some

desk who were helpful but admitted they have limited cleaning staff and they could not promise a room service which is a disgrace for the money i spent for a 2 week stay, i had to go down to

the pool area was also beautiful and the pool and hot tub were very clean

breakfast menu

liked the breakfast, i liked the fact the my parents who are above 65 years were given ground floor room

receptionist was very friendly, the room was clean, and the breakfast was delicious with a nice variety

breakfast was good. location is good too.

and delicious full breakfast

service, cleanliness, free breakfast and location.

the bed was super comfy, really fresh and flaky pastry for breakfast

pool was being filled the night we arrived.

pool on river shore and calm

the room is big, there’s enough space to move around even with two families

breakfast was continental and have a good selection for everyone

the room was very clean, though the complimentary breakfast had limited options, everything was fresh and delicious

free open wifi

no restaurant or room service

room service is 10/10, they provided us everything we asked for

laundry facilities on site

these included cutlery, microwave and a small kitchen sink with dish washing liquid

would have liked a few more facilities, such as a nicer bar area, in which to sit and relax in

suite we rented was absolutely massive and the kitchenette was more stocked than most airbnb's that we've stayed at

bar and restaurant were soulless

there is a communal laundry with a pay system (although minimum spend is $10, but a load of washing is only 2

laundry = they had laundry facilities, and supplied the soap and dryer sheets

laundry costs $4

there is laundry and kitchen you can use as we bought food to heat up

basic accommodation, but very good value for money, very comfortable bed, nice to have laundry facilities and then we were lucky to have toilet and showers next to us

food on the room service was over priced for the quality of it, but the presentation was great

the experience even more: - despite being in a suite, there was surprisingly no stocked mini bar or snacks

great to have a nice pool too since it was so hot when we were in town

we especially enjoyed the pool which was clean and comfortable

exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

room service food was brilliant, however my steak was a little cold and the chips a bit burnt

we are 2 adults and 2 kids 8+11

gym was closed which was a little upsetting.

also took time for them to get room service tray which i also called in first thing in the morning

no pool, construction noise in the morning.,,

more comfortable seating in living/lounge area. greater variety menu for room service.

i loved aya and michael

loved the room service as well

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

eb 9th 2023 breakfast)

i would also expect something like a better gym with a sauna at minimum

there is no room service in the evenings/night

old mansion updated w clean modern look - great bar and restaurant , great staff

the bathroom is fantastic and bar george is stunning!

might be wrong); but there are amazing meals 2

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

the breakfast bar is uninspiring but adequate.

location, spacious room, cleanliness, breakfast

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

some fresh fruit at breakfast.

rooms are /very/ large and equipped with a complete kitchen

husband loved the little gym being available 24hrs

great location. friendly staff. bar area was nice as was the bartender.

pool hours not open long enough especially for kids

wifi keeps disconnecting but staff are hrlpful

t maybe that is more of a four star thing), a luggage rack in the room, anything in the mini bar (we thought there might

the gym was closed

restaurant and bar closes early

had a dusty window sill (there was a candy bar wrapper on it) and a bottle cap was found on the floor

gym facility not that great

staff was very friendly, especially to our kids and the topfloor pool kept them happy

everything closer very early in the hotel

the gym was nice and had a great view

food on site qoth kids under 13 eating for free

did not like not being able to get room service before 12:30am

slow room service. we waited about an hour to get food by the poolside.

a special mention to the women who was at the bar during the sunday night was really helpful

in room service menu limited but food and service excellent

with how much we paid to stay, the wifi could have been free...

the bar was pretty expensive. 2 drinks cost us $37

with no issues with sound getting in to the rooms despite being on the same floor as the gym

the hotel staff was really accomodating for early check in and late check out

only complaint was the room service breakfast - it was really cold and didn't taste good, however the staff quickly comped

location to the bell centre, breakfast was delicious and lovely that kids eat free

small on-site restaurant offers decent but small-ish breakfast buffet

staff was awesome! spacious clean room, comfy beds and loved the kitchen!

i love that the room had a kitchen. when traveling with kids this was important.

room was as expected, nice staff, good gym

kitchen is small but you can get everything you want

location. breakfast

the pool and sunny area are beautiful unfortunately the rooftop hot tub was out of service

allowed early check in after a disaster stay in neighbouring hotel

i was billed for a chocolate bar i did not eat this was resolved after a phone call

location and amenities (pool and hot tub) were a plus

twin, high powered usb sockets at each side of the bed, the real fast and stable wifi, awesome gym and spa, efficient and quiet airco

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

bed was comfortable. wifi worked well

due to the pandemic, room service had been halted

wifi was weak in the room, unfortunately, but almost ok.

wifi wasn't strong, cell kept cutting out

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

old building, warm and very comfortable, beautiful decor, spa bath was great

loved the spa tub and the comfortable bed. the location was perfect.

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)