location is amazing, just needs a bit of a refresher. breakfast was good, beds comfortable.

a full breakfast (

the view was stunning all around the island and the free breakfast was wonderful.

we like so much the view where is located the place , and also the breakfast it was amazing

the view was so wonderful the staff are so good there is a great pool.

arrived after 20hours in airports, with two young kids and our room was without eletricit

if it had a pool for kids, that would be awesome!

the gym was okay

the gym is not

clean bathroom, clean bedroom, breakfast, vending machine options, shuttle service

was just what we needed with an overnight stop over in montreal with three young kids

there is a pool and small gym, and a client laundry room

it was nice to have access to a gym while i had to wait for the plane in the evening

i wish it had a hot tub but the pool was nice.

friendly helpful staff, room is very clean, kids loved the pool and lots of choices for breakfast

of the room , no explanation we arrived friday aug/27 /2021 they did not explained anything how laundry service works, we went out all day saturday came back in the evening our room was not clean

no laundry room. i was told to walk across the street.

they did everything to accommodate, granted early check in and late check out no extra charge

shuttle service was punctual and ran 24/7, which was really convenient

no restaurant or room service

the hotel is located very close to the airport and the via rail station, and they offer free shuttle service which was very convenient

hotel bar always closed by 9:45 / 10:00 pm i would have enjoyed a drink but it was not

shuttle to the airport was on time and driver was friendly and helpful

good to have a free shuttle service

the bar was too expensive

asking for parking passes everytime we left the property , parking in the winter is horrible

great customer service, needed a late check out and the lady on the desk pushed it to 3pm

it's so convenient with a shuttle service that runs round the clock just minutes from the airport

ar bar or elevator, more noisy)

pool was closed and that info was not on the site.

the vue on the planes landing and taking off is surely something to see our kids loved it

our kids were staying in this room and we told them it was extremely unsafe

great acess from the airport with shuttles running every 10 minutes.

a small bar to relax too

very enjoyable breakfast too

kids enjoyed the pool

good location for our needs exceptional staff on reception and in bar and restaurant

gym, spa, pool and jacuzzi also great

location. facilities were good. enjoyed gym and swimming pool.

kids really loved to see the plains come over

room service was very bad

very friendly staff, clean with great gym

our kids loved the pool & we loved the hot tub

wish there was more things near the hotel to do with the kids

good hotel especially with kids for swimming, and not far from shopping malls, also welcoming workers

no wifi, no shuttle, no room service, room smelled musky, pool area needs attention

can't wait for covid to over so i can really experience the hotel since the pool and restaurant is closed

my kids are totally disappointed with the service

had 1-3 swim instructors plus students in it every time we took our kids to swim

control) ,heater in bathroom, coffee machine), the personnel, the location

room (bathroom, beds, t v, wifi, air (remote control) ,heater in bathroom, coffee machine), the personnel, the location (right (+) free wifi (-) not important, since the wifi worked well for our laptops (+)fast wifi friendly staff (+)the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi. (-) looked like they had wifi but couldn t find anyone to ask

free parking

it was a super humid day, and the pool was fantastic

breakfast anytime downstairs, situated in a calm neighbourhood, next to lakes, with ample parking right in front, very good wi-fi and nice personnel

the complimentary drinks at the bar were so appreciated as we made sure to enjoy them

free airport shuttle

also good to have access to the shuttle from and to the airport

was no butter for the toast and only whole grain cheerios for cereal which wasn't great for the kids

shuttle to airport runs randomly not every 30 minutes at least

fitness is small but ok and clean

food was delicious, and the bar service was great

excellent fitness room. one of the best i have seen in a reasonable cost hotel.

also, the hotel did not have room service available

to airport, free and frequent shuttle, restaurant open late, good food, friendly staff, lovely room complete with keurig

rooms were large, the front desk and housekeeping staff were friendly and helpful, the pool and gym were nice amenities

i was working • the tv cable connection cuts out unless adjusted repeatedly • noise from the gym weights dropping reverberates throughout the building • requests for room changes were met

size of the room. indoor swimming pool

gym, location

staff was friendly and super accommodating. easy late check out and bed was so comfy!

close to airport, excellent shuttle service, very friendly staff

friendly staff and free airport shuttle was perfect

staff at the concierge desk, the kitchen and shuttle drivers

the fishes in the lobby are a good attraction for kids. free parking is available.

didn’t like that it was advertised that there’s a bar and restaurant when there isn’t

received a bag breakfast which included orange juice, yogurt, muffin, cheese, fruit and granola bar

were not informed that the restaurant and bar is closed on weekends , if we knew that we would not have booked there

room was perfect for us and for doing business location good as well pool and gym were lovely

the gym was very nice with new equipment, well lit and very clean

bar in shower was not attached to the wall and came off in my hand when i took a shower

the pool was nice and the gym great

breakfast options

staff were friendly and helpful the room was spacious and there was a kitchen we enjoyed the gym and pool too thank

there was a gym and also a pool

breakfast in the morning was lovely

very clean and comfortable. staff was friendly and breakfast was good.

the pool/hot tub and gym areas were also kept neat and clean

all was good especially the bar lady

location gym breakfast

floor in the pool area is dangerously slippery

i suggest the hotel offers higher speed internet and powerful wifi modem to cover all rooms reliably

free parking , free wifi

evening cannot get wifi, call reception but no answer, bit disappointing in such hotel, but next morning wifi was good

the lobby, bar and restaurant areas were supurbe - baby grand piano in the bar with great seating areas

the room service was below our expectations

clean, quiet, shuttle to the airport, easy underground parking for a week, while we were on a trip

only issue we had was the breakfast room was very small and with the hotel being so busy we didn't end up having breakfast

a complete suite with kitchen loaded with everything except food

beautiful lobby and good breakfast

groat breakfast

very spacious clean, quiet room, wake up call, restaurant and bar on site

convenient location, restaurant and bar on site, beds decently comfortable, great value.

hours for restaurant and bar not great and would need improvement to be a real business

the size of the room was impressive. nice little bar is on site.

needed a fitness centre

very clean, friendly staff, right off the highway, great pool for kids

the pool is too small and more suitable to children.

room was spacious; bed comfy; pillows great; breakfast okay although the lady in charge of breakfast was wonderfully accommodating

close to airport, free shuttle, good breakfast selection

with free shuttle for yul

best hotel near the airport by far, plus they offer 24h free shuttle!

the slide the kids loved and the room was super clean and

pool was big and slide popular with kids

gym was okay but water in there was warm and not enough towels

restaurant bar open later

for a quick nights sleep before or after travelling, it is exactly what you need - plus, the free shuttle to and from the airport pays for itself in the room price, not to mention the free

breakfast and location was ok but not very good other than that everything was ok i will come back

back the shuttle bus as well as cooked breakfast now that covid restrictions have lifted it's surrounded by

shuttle service was great

breakfast is too simple

pool with my kids

swimming pool is good and gym area and sauna is also good , safe parking.

i needed both rooms to be communicating so that my father could keep an eye on my kids while driving my wife at the airport

gym equipment is old and requires maintenance

kids had fun in the pool.

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

ol, gym, laundry room) -

hotel feels very new, modern and clean - friendly staff - great facilities

very clean rooms, good service, large clean pool

the oatmeal bar was a great treat from packaged oatmeal

good for the price. clean and has a full kitchen. breakfast has good options

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

easy to get in & out of. bar was great, breakfast was delicious.

there weren't enough towels in the pool

my kids liked the swimming pool

that's usually what kids like

i also wish they added frosted glass to the gym, everyone stares at you while walking by

it also had a gym

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

breakfast can be better.

quiet room, temperature controlled, comfortable bed, roomy bathroom, nice continental breakfast.

no pool or gym

the smallest gym possible and small pool and breakfast ends at 10am , if you get there at 9

had a good selection of food with yogurt (kids' version), hot cereal, cold cereal, bananas and apples for fruit; scrambled eggs and hard

with an entire hockey team with parents drinking in the hallway until well after midnight and kids playing indoor hockey in the

served breakfast

nice pool and gym

room was a great size for three adults. staff friendly and helpful. really good gym facilities

i enjoyed the hotel amenities especially the gym.

the gym was very good, and the pool looked very nice although other people were using it

pool area was dirty, water in pool was dirty. light was burnt out in the sauna.

cleanliness, pool and overnight staff was very courteous

rooms are big and comfortable with a lovely well-equipped kitchen, work area, and lounge area

pool water could've should've been warmer and

breakfast would be depleted at least a hour before the end

breakfast is as expected (nice), location is somewhat distant from the nearest train station

the pool is warm

the bed was very comfortable, the staff very friendly, and i loved the pool and gym.

info was provided in the room about the hotel facilities

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as starbucks, great bakery and and

room service was only available for dinner, and the restaurant that offered it was somewhat

good choice of breakfast and enough space for safe social distance.

pool hours should start earlier for the early risers 9am feels late, 7am is better

also, breakfast is included, which is awesome

kitchen area in room brilliant

its so beautiful. looks exactly like the picture. great private area for breakfast

hen at 5am again :-

my kids loved it here and we didn’t feel cramped and on top of each other

did not provide bar of soap for the shower, only small a small tube of gel

night the bar staff went well beyond service when it came to friendliness and the making of delicious drinks

have to walk a lot to see my kids in different room

about 10 years, while traveling from ontario to my cottage north of montreal, to visit with my kids & grandchildren

room service in the evening was prompt and food warm and the breakfast buffe did not dissapoint

the facility was spectacular, pool, bar, restaurant 5 stars, and staff was outstanding.

super friendly staff and the restaurant was very accommodating to our kids

excellent and fast room service. very nice room and facilities.

up for in friendliness, cheerful and extremely accommodating service, comfortable beds, good free wifi, and serious value: sure, you can find flashier, more

nice staff, quiet room, good wifi

breakfast was continental and have a good selection for everyone

breakfast options might be limited

free open wifi

the bathroom and kitchenette were spacious and while we didn't need the laundry facilities it was great to have that in-room

suite we rented was absolutely massive and the kitchenette was more stocked than most airbnb's that we've stayed at

staff was not cooperative for early check in. lifts are congested and wait times are longer.

pillows were lumpy, gym looked a bit tired. treadmill did not work.

kitchenette was great

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

laundry costs $4

there is laundry and kitchen you can use as we bought food to heat up

very friendly staff. good, clean rooms. free laundry. good price.

laundry = they had laundry facilities, and supplied the soap and dryer sheets

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

loved the spa tub and the comfortable bed. the location was perfect.

old building, warm and very comfortable, beautiful decor, spa bath was great

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

we had our own spa bath in our very spacious room and it was great

in montreal, this one is the cleanest, most spacious, and comes with a wonderful gym and swimming pool/whirlpool/sauna/deck on the top floor with great views of the city

the gym was nice and had a great view

fab gym facilities and spa

long the location and the staff and the clean rooms and my son loves the pool and the gym

parking is very expensive pool and hot tub were out of order

- bed extremely comfortable - room service excellent, food excellent

great wifi, comfortable bed, nice staff

no pool or sauna in the hotel.

the hotel also provide flexibility in late check out

it felt like such a retreat, and yet they were absolutely welcoming to our kids

helpful front desk staff. allow early check in great restaurant near by.

breakfast not included.

the wifi wasn't working. the double beds were not big enough to fit two adults.

wifi was very good

with no issues with sound getting in to the rooms despite being on the same floor as the gym

of a functional fridge, there's only a bar fridge that is already packed and doesn't go to safe low temperatures

the spa was lovely, and the gym a good size

pool and jacuzzi was also great to chill after long day

also we hire laundry services, very slow service and they return it dirty

loved the pool, hot tub and sauna

exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

pool area was too small. would like to have seen more outdoor area.

food on the room service was over priced for the quality of it, but the presentation was great

the experience even more: - despite being in a suite, there was surprisingly no stocked mini bar or snacks

the service was top notch, whether at the front desk or room service or the valet

room service is very exceptional

excellent service from the footman to the front receptionist to the room service

restaurant and bar are fantastic both in the way they look and in the high quality of the food they serve

if not, there is room service, though with only one chair this can be challenging

location, spacious room, cleanliness, breakfast

continental breakfast was just enough to satisfy my hunger early in the days

just shampoo, soap bar and body lotion

the breakfast

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

hotel needs a loading zone in front so ppl can unload suitcases and kids, etc

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

nothing! bar closed early, especially after the game, would have liked to grab a bite to eat!

free wifi

location is pretty good. room service is awesome

the pool was a great bonus for my kids and we used it more than i had anticipated

restaurant and bar were excellent in service and quality of food and drinks

no good options for kids on the restaurants

have difficulty scanning- was able to order room service dinner with some trouble

parking for one day so expensive u can find in near by 20$ but i hope includes to room price no pool i give 4

i font mind paying extra for a hotel, or room service and when i get the quality of customer service i received from

bed. gym. bathroom. all spotless

definitely not a deal breaker, is the lack of a pool.

wish the lobby and bar had more character. you cannot put anything in the mini frig.

a power outage meant no lights, no use of the kitchen, no wifi

had to book a slot in the gym which is great as i was never there with anyone else

full kitchen and cooking/dining in our suite enabled us to purchase fresh seafood and vege for home

pool was a nice bonus

have 3 kids and it would have been good if the offered us a cot for my 14 years old because we stayed in 1

gym facility not that great

location lovely staff small gym was perfect for a short stay

the bar and cafe downstairs were great

spa quality soaps and lotion, huge full

t maybe that is more of a four star thing), a luggage rack in the room, anything in the mini bar (we thought there might

the breakfast is very good

on adjoining room interconnecting door meant we could here all of the swearing, not great with kids

we had to turn on the bathroom and kitchen fan to ventilate the room

staff was awesome! spacious clean room, comfy beds and loved the kitchen!

location, clean, i could login with my netflix account to the tv which my kids loved and the room was well equipped

to pay for wifi in rooms but for our short stay i was glad because it kept me off my phone and allowed me to

a special mention to the women who was at the bar during the sunday night was really helpful

did not have time to visit the pool or gym

we stayed with two kids and everyone was so kind

in room service menu limited but food and service excellent

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

was an incredibly well appointed apartment with great kitchen, dining room, washing machines, wifi/tv room in addition to spacious bedroom

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

comfortable and beautiful accommodation, surprised to see it included a kitchen and daybed; the owner, michael, was also extremely friendly and great to chat with

the wifi as listed on the room tv could incur extra charges

the bar was cozy

room service food was good and came in good time

the wifi was down due to storm

ultra early check in worked perfect and really so it should i had only two choices by the airline

from the front desk to the bar to housekeeping, everyone and it was summer so the room stayed nice and cold, and the bed and

ey were very disappointed

the wifi was poor.

food through in room service as only warm

and room service for breakfast exceeded expectations

amenities in the room and the sunday morning breakfast

size of room, clean, great choice of hot breakfast

pool was closed

the rooms were very comfy. the staff very friendly and the breakfast was yummy.

breakfast was lackluster

great decor in and out. the bar and restaurant were also very good.

bar was right sized and responsive and cheerful service

location and the friendly staff accommodated a super early check in at no additional charge

all the employees from the front desk, doormen, maintenance people, and bar staff were welcoming and genuine

the main lobby bar was a great place to decompress after a day spent at the canadian grand prix

gym was described to be excellent, i found it rather small

gym was locked due to undefined reasons could not get out of parking lot as the parking ticket was

extra late check out.

no bar soap, no free water in room.

really comfy beds, great lighting, like the soaps dispenser, 24h gym is excellent,

hotel has some wear and tear and room service wasn t available for some reason

t mine) and bags of laundry they had collected from nearby rooms

room service breakfast was amazing

staff, food availability and quality, pool, quiet areas

in the washroom, there was an electrical outlet unattached and hanging away from the wall, the wifi was intermittent,

a email

and we upgraded to executive floor with access to exercise president club lounge that has nice breakfast, afternoon tea and desert treats

with kids this was not safe at all

the toiletries are amazing. great room service.

near everything nice place room service by the cleaner is insane! i recommend it

loved the game room and gym. great restaurant in lobby

we loved the pool, sauna, and gym area

new place for me, room good, nice people at the bar downstairs, really liked the big gym and swimming pool

great staff , great pool and leisure facilities, nice room , good bar , ok ok restaurant area

the gym, sauna and pool area is very nice as well

i wanted to see more local people in the bar having fun, instead of having to go out and find a bar in the cold weather

on site restaurant was delicious - included breakfast - delicious♥️ can’t wait to come

staff friendly and helpfull good breakfast clean wifi

complimentary breakfast was delicious, with bacon, eggs, little potatoes, smoothies, fruits, all sorts of breads,

better choice's for breakfast. warm food also please!

great front bar and restaurant overlooking a quant square

eat for our spa treatments

staff, amazing service, amazing room, amazing room service

beautiful building, great location, stunning rooms, cute fireplace. nice staff, great spa below

you can t schedule room service for the next morning and the spa was being renovated.

5 marble bathrooms, well supplied kitchen, fantastic view

covid-19 restrictions and breakfast

location. breakfast. large room. kitchen. dining table. value for money. lifts.

falcilities - especially swimming pool, gym room, laundry room

they even have ev charging when you valet your car

i enjoyed the pool

plus a swimming pool and laundry facilities on the penthouse floor

great breakfasts, vry courteous staff, laundry room excellent

and clean facilities, pet friendly, center location, good value for money, breakfast, check in and check out, business

terrace, swimming pool and the laundry on the top is just a bonus for any type of trip

central location - great view of mount royal great bar and bar food

everything else was up to the standards...room service, housekeeping, etc.

the gym and swimming pool are a bit old

commend brandon and stephane, hosts in the brasserie restaurant, and laurent,, host in the breakfast room

had one very bad experience with a waiter at the bar besides de business center during my stay

had to ask for wash cloths. told that their laundry staff was short.

liked the evening bar food and friendly service

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as planned

there was nothing not to like. would have been good if the bar stayed open longer.

allowing the kids to use pool up to 11pm fantastic

staff left stuff animals in our room for the kids which was a nice surprise for them

room service wasn't great

hotel restaurant and bar staff!!!

a special touch from room service when my daughter got fever

also no room service past 10h30 so no night snacks or even a soft drink

st ordered 2

location and room service

we didn't use the gym but it looks great

very friendly and accommodate every need loved the gym and pool too. food was excellent!

music from the bar on the fifth floor was too loud

not much choice of food for room service

the gym wasn't quite up to expectation, very dark and in the basement

missing a bar and a restauranrt. no room service which is a disappointment for this standard

the breakfast a la carte room service...we received double the food so double the price...

fi, breakfast, gym, and map)

the only thing i could say is that the gym is tiny - jus one running machine and one cross trainer and some weights

lobby, table service, and bar with fireplace and sitting area are chill and comfy

room service was good but quality of food so-so. not a great value/ $.

restaurant was closed for a private function unfortunately and the room service options are not enough to accommodate every palate

room service in the evening was very limited