i even enjoyed a dip in the pool

would be nice to have a restaurant on site or room service

kids loved the indoor pool and the snack area

using another hotel's shuttle, therefore having to cross the busy streets, with luggage and kids

good location, comfy, grocery shop near by, gym and restaurant

the bar was too expensive

located between airport and dorval train station with an included shuttle to each location best buffet breakfast at very reasonable price clean and new

staff was great! close to the airport with 34h shuttle service. fitness centre was good.

the breakfast buffet had better-than-the-usual offerings: the yogurt bar with many topping options, egg bites, belgian waffles instead of pancakes, real maple syrup,

were told the shuttle goes every 15 minutes in the morning, however we waited 30-45 minutes for one to come

the wifi was excellent

we landed quite late and were hoping to order room service but we knew the kitchen would be close by the time we reached the hotel

pool could be slightly bigger.

long wait for room service

place of pickup) for the breakfast

very close to the airport. very nice shuttle driver, very big and clean room.

the bar area and prices of food and drink were very reasonable

ich for a four star hotel was surprising)

no room service.

saying dangers of injury so against work safety for staff so never mind about the clients no room service, we were looking forward to room service for breakfast , not available restaurant very

due to covid restrictions, gym is closed in the hotel

they have a pool and a gym with enough equipment to get a good workout

a room for 2 adults and 2 kids but inside we found shampoon and personal hygienic products only for 1 person

kids enjoy swimming pool

proximity to the airport. free shuttle service every 30 mins. excellent breakfast.

was really disappointed to be declined the request for a late check out by just 30 mins

we had a late check out at 1 pm and luggage stored after that

especially the shuttle bus chauffeur was very kind and helpful to guide us about things available in and around

the gym is not

to airport driver is friendly , shuttle bus is the most valuable one cos u no need to worry u cannot hv shuttle at early morning or

the pool is wonderful, large bright and airy

if you have kids with you, bring some food or snacks as there is nothing with in walking distance

breakfast for kids is very very limited, and if they want the buffet, they have to pay a full adult price

parking was an issue! very little available and had to park on the street.

ample parking

the staff very pleasant and appreciated that, unlike other airport hotels i checked out, the bar / restaurant was open until 11:00pm and so i was able to have a drink when i arrived

we had 2 small kids, one in baby stroller and lots of luggage but there was no facility to help us get to the

didn t like that there is no room service and that there weren t more delivery menus downstairs at reception

pool area not so great but not a deal breaker

room service was very fast, and my food arrived -hot and delicious

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

also, the hotel did not have room service available

the bar and food

unfortunately pool was out of order

pool was great

staff at the concierge desk, the kitchen and shuttle drivers

free breakfast buffet

if the gym is open.

conveniently located close to the airport. free shuttle.

breakfast food wasn't that good either. poor choice of bread. only white bread offered.

groat breakfast

beautiful lobby and good breakfast

i liked the underground parking. i liked that the room had a kitchen.

nice clean 1 bedroom suite with good size kitchen and bathroom.

to many other ihg hotels ive stayed at, this was on par with your typical hotel with a bonus own kitchen

the size of the room was impressive. nice little bar is on site.

hours for restaurant and bar not great and would need improvement to be a real business

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

i had a very early flight next day so sat there for 15 minutes at the bar while no one helped me

needed a fitness centre

the shuttle doesn't run on a set schedule - have to call and ask for a pickup

good room, well clean and pool is amazing.

everything. the staff was very helpful. the breakfast was great. the rooms very comfortable.

close to airport, free shuttle, good breakfast selection

room was spacious; bed comfy; pillows great; breakfast okay although the lady in charge of breakfast was wonderfully accommodating

the gym should provide drinking water

bed was comfortable, room could ve been cleaner, room service poor

there was people running and screaming in the holloway , woke up my 2 year old , also asked for a late check out and the receptionist was rude and said we already gave your room to cleaning and you

went for a one night stay with our 2 year old and 4 year old to use the pool

of room and out front in entrance of hotel with large spiders in them very unsettling also no room service on weekends when they were very full and had to order food from

for a quick nights sleep before or after travelling, it is exactly what you need - plus, the free shuttle to and from the airport pays for itself in the room price, not to mention the free

the breakfast was a little lack luster but it served the purpose

advertised they have a free airport shuttle, but don’t

also included breakfast

area felt very industrial. breakfast could be better.

the pool kids enjoyed

reasonably prices and the kids loved the pool

although there were many room service staff available that i personally seen but they do not want to support us or

they kept our luggages after check-out until our flight and they also reserved a free shuttle for us to take to the airport

pool was kids friendly and they enjoyed the pool and the water slide

the pool area was beautiful

shuttle service and how close it was to the airport

pool and gym were nice

free shuttle to and from airport was fantastic

the pool is very warm and nices

the small breakfast area was very crowded in the morning!

the room is a bit small but cozy. breakfast is good as standard.

pool area was relaxing and the hot tub was great

well-equipped gym

very nice room apartment with a kitchen. close to the airport

the kids really enjoyed the swimming pool

breakfast - every day they have something new as a main course + waffles

this hotel should think about adding a little bar area where people could watch the game and grab a bite

letting us have a late check out time to accommodate our flight tonight

hockey team kids were a bit load in the

booking the pool and mixed up are booking twice. also bottom of the pool was dirty

shower, kitchen and floors amazingly clean

pool, gym were clean and neatly maintained

were no change rooms for the pool or gym there was not an on site cafe for a bite after

hotel was super clean, specious and well equipped kitchen

newly renovated, super friendly staff, room service was very quick.

breakfast was good and the shuttle to and from the airport made travel easy

had the bedroom as its own room, separate from the spacious sitting area, dining area, and full kitchen

room, large with excellent kitchen facilities ie large refrigerator, oven/ microwave and accessories

didn't really use the kitchenette but everyting was there to be able to cook your own meal

swimming pool was not functional first day there was a strange smell but it was resolved

kids like the swimming pool

kids like the swimming pool

kids like the swimming pool

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

they forgot the kids desserts and didn t do anything about it

beds are comfy, breakfast is good, clean, staff is nice

i wish we had been able to take advantage of the included breakfast but our plane was leaving too early

clean and comfortable room and place i m so happy to stay there my kids very happy really thankful for the management and

very few luggage carts. no place for kids to play

pool,free parking,nice view from room 1011,close to restaurants,mall.

had 1-3 swim instructors plus students in it every time we took our kids to swim

mostly pool for kids, they enjoyed it

pool,free parking,nice view from room 1011,close to restaurants,mall.

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the shuttle program

hotel has free parking, but it's a 20+ minute drive to the downtown and there were no free parking there, so still

parking -big rooms -heated pool -bath towels, robes and pool towels included -coffee maker,

no room service available

it has bar and restaurant also at ground level which is a bonus

would have been nice to have lounge bar as there s nothing there.

there were no instructions on how to use the lockers outside the gym and pool

everything was perfect! my kids loved it! close to everything!

the indoor pool was a great size and depth and warm

our kids loved it

good choice of breakfast and enough space for safe social distance.

took a long time until somebody picked up the front desk phone when called from the room, and no room service

room service was only available for dinner, and the restaurant that offered it was somewhat

no room service! a bit of miscommunication in the procedures

hospitality, spacious room, comfy bed, gym and pool readily accessible, starbucks and pa right next door

ol hours, restaurant info)

only thing is the pool not heated like the website said.

swimming pool closed for no reason

excellent breakfast...great restaurant next door...excellent view of the river...

the water, non-traditional rooms - former nunnery, safe bike storage, friendly staff, outdoor pool

we like so much the view where is located the place , and also the breakfast it was amazing

the sauna and pool were closed for maintenance

i enjoyed the pool and

i enjoyed the hotel amenities especially the gym.

the gym was great

the gym was very good, and the pool looked very nice although other people were using it

the swimming pool and sauna were equally amazing

very friendly staff, nice breakfast, clean and large rooms.

the kitchen server was too polite and whatever asked for, served witha smile

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

the breakfast was a typical continental style.

pool was fun for kids

the pool is not heated which is the mean reason we book this hotel because of kids

the breakfast was great

facilities were great from the gym, pool and laundry

the pool too much clarifies.

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

breakfast can be better.

breakfast room

i also wish they added frosted glass to the gym, everyone stares at you while walking by

they had good breakfast and a fairly well equipped gym

staff were incredibly supportive, both at the reception and during breakfast

pool and size of room

we had a lot of garbage that we hoped room service would clean but they didn t stop day

free parking, hot breakfast, clean room and friendly staff

gym was closed and they would it give me a late check out that i asked for so many times.

the breakfast was delicious!

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged as we had to be at family photos for a family wedding was

pool and fitness area seemed good, but haven't used them

the kids loved the pool

the pool was on the small side.

it has a lively bar

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

nice gym

clean, quiet. good breakfast

the breakfast options were endless

the continental breakfast was really nice too, a great plus

looks luxurious, staff was friendly and the panio bar was a great meeting place!

they offered to bring the breakfast to our room at a time we chose

bring back hot breakfast or more choices

pet friendly, bed and breakfast

breakfast, room and bed all are good stuff.

breakfast was tastsy

great place to stay if going to place bell. breakfast was good!

the room was very clean, though the complimentary breakfast had limited options, everything was fresh and delicious

very kind at the check in, allowed us early check in and late check out. everything was great.

nice staff, quiet room, good wifi

convenient location and price. wifi really good for work

breakfast was healthy and served in beautiful stately room

the noise that woke me up every morning . very disrespectful on the kids part and the parents

elevator very slow, too many kids at the pool, good thing we did not have much time for a swim.

convenient location. good pool. always clean up your room based on your time.

nonetheless, the kids enjoyed the pool quite a bit

elevator slow stairs unavailable pool was dirty

like how close the mall and resto are i love that there is a bar and resto and store in the hotel and we got a add on for the club lounge that cost a lil more

newly renovated hotel and rooms, large rooms, cleanliness, reception staff, restaurant waiters, pool, sauna, steam room, hot tub, gym, food

only one elevator was working at times and very small so had to cram inside with the kids and other people just to go downstairs

clean, modern equipment in the gym

the pool and spa area

staff was not cooperative for early check in. lifts are congested and wait times are longer.

they upgraded my room, and i had kitchen and laundry room too

gym has a carpet floor breakfast is poor bathtub could not be used, only the shower

the bathroom and kitchenette were spacious and while we didn't need the laundry facilities it was great to have that in-room

i also had to do the laundry while staying in this hotel, for which i had to go to another building

in addition, the laundry facilities were clean

check in the staff did not care to explain the laundry facilities ( where and cost )or shower facilities

laundry costs $4

basic accommodation, but very good value for money, very comfortable bed, nice to have laundry facilities and then we were lucky to have toilet and showers next to us

laundry = they had laundry facilities, and supplied the soap and dryer sheets

when your paying that kind of money the bar fridge should be no charge

the bar was great

showers and toilets and bedding pool bathroom beautiful lobby

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

room service food was brilliant, however my steak was a little cold and the chips a bit burnt

room service food was very disappointing

it felt like such a retreat, and yet they were absolutely welcoming to our kids

wifi wasn't free

no pool or sauna in the hotel.

more comfortable seating in living/lounge area. greater variety menu for room service.

felt like i was in france and everything was just over priced and no pool i had 2 kids and they couldn t do nothing except sitting on the hall and anything theo

friendly staff, nice room, excellent restaurant, very nice gym with fittness equipment from

ebruary 8, 2023 dinner) as well as excellent the room service

was small but comfortable, staff were friendly, great service in the bar and i enjoyed the food too - who knew cold carrot soup could be so delicious

great location, restaurant / bar quality was amazing, and staff was exceptionally helpful

ybe with a qr code of some sort on the room desk

room service food disappointing- waste of money:,mushroom soup half cold half heated; beet salad

restaurant and bar are fantastic both in the way they look and in the high quality of the food they serve

might be wrong); but there are amazing meals 2

there is a good restaurant downstairs and a great bar next door

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

location, spacious room, cleanliness, breakfast

continental breakfast was just enough to satisfy my hunger early in the days

breakfast could be better. all bakery items offered looked burned or over cooked.

perhaps the location of the bar/restaurant could be in a different place or there should be a bar separate from the larger

was excellent stay, my kids were so happy and slept comfortably they loved the place.

beds, and big bathrooms, self laundry available and the restaurant serves good food and is reasonably

the laundry facilitiy was also a nice amenity

delay with delivering my morning room service order. but staff fixed the problem in 20 minutes

food on site qoth kids under 13 eating for free

the view, the big windows and the beds. the free wifi.

great location! beautiful hotel. very clean. great view from the pool.

everything closer very early in the hotel

had an uncomfortable moment w room service - order arrived & a couple

gym facility not that great

gym has decent machines

location lovely staff small gym was perfect for a short stay

the bar and cafe downstairs were great

hotel lobby bar closed at 8:30pm on a tuesday

hours and lower prices for the restaurant and room service

the breakfast was great

room and bathroom were very clean, easy to lock in to wifi

room service food was great

we were 2 adults and 2 kids and the sofa bed was a life saver

beds, nice swimming pool/jacuzzi/gym, complimentary bottled water was a nice touch

the hotel had it all, pool, gym, restaurants, bar, etc

wifi needs upgrade for a faster speed and availability

a special mention to the women who was at the bar during the sunday night was really helpful

lost my jacket at the bar and they found it the next morning no problem), and they put me in a top floor room so i could

kids lives the breakfast and making their own pancakes!

great room facilities and access to laundry

staff was awesome! spacious clean room, comfy beds and loved the kitchen!

the kids missed not having a pool but did enjoy the fitness center.

location, great breakfast, exceptional staff

selection at the mini bar was impressive and unique

the laundry is too small

liked that it is kid friendly (and the kids bathrobes

twin, high powered usb sockets at each side of the bed, the real fast and stable wifi, awesome gym and spa, efficient and quiet airco

central location, nice gym and rooftop jacuzzi. excellent breakfast restaurant. friendly staff.

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

old building, warm and very comfortable, beautiful decor, spa bath was great

loved the spa tub and the comfortable bed. the location was perfect.

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

was ready upon arrival, handy to the bell centre, cora's, late check out, and they were able to store our luggage while we waited for our flight

the staff have us an early check in and the staff we can into were nice

value for money. clean amenities. excellent location. regular room service.

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

well run and excellently appointed hotel with all facilities including a pool

tv was not set up with wifi, and it was old

very helpful staff, good gym

had issues with the wifi, but i m sure this could ve been solved if we had called the reception

right at eye level with anyone in the bath and my two kids were definitely in there

the room service food was average.

the hotel bar was great

my kids really enjoyed the pool

my flight arrived on early morning in 7

restaurant and bar were excellent in service and quality of food and drinks

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

modern, clean, had everything that i needed. great bar and restaurant as well

fitness centre small but well appointed

the wifi did not work

room service food was awful for the price you pay

the mini bar and closet unit by the shower room gave privacy space for changing and organizing which i love

no room service.

the wifi was slow and unstable.

the bar was great for a small dinner after a late arrival

gym

the unexpected upgrade to gold giving free access to the concierge floor with complimentary breakfast, snacks and and great service

and we upgraded to executive floor with access to exercise president club lounge that has nice breakfast, afternoon tea and desert treats

pool was dark

the pool facilities and gym

safety floating equipment for kids at the pool

location, accommodations, terrific staff, excellent complimentary breakfast, and amenities (pool, gym)

the kitchenette had all the dishes pots and pans toaster and coffeepot, were provided

location, kitchen facilities, breakfast, facilities like gym and pool.

college kids were loud sometimes

what i like about our room is that it has its own kitchen.

great breakfast

we also tried a gym room, which was very well equipped

the waiter in the morning for breakfast was not attentive to our needs.

the room was excellent, the location very central, good gym

comfy room and bed. room service.

hot tub was just a warm tub and kids were using it as their play pool.

wonderful pool and jacuzzi

we appreciated that the property offered indoor parking, a pool, spa & sauna.

pool & hot tub not open late

the bar was comfortable and had a good choice of food and drinks on the menu

room was a lovely size, pool and gym were perfect

amenities were nice with the hot tub and gym being used both days

beautiful view from the top floor, kids loved rooftop pool... everything was perfect

great hotel! kids loved the pool too.

clean and the indoor pool with the gym

undergound walk from gare centrale hotel will take you to an amazing little winter oasis, with pool, ducks and s small winter forest

location,pool,gym

requested joint rooms bc i had 6 kids with me; we were two adults

good free wifi

rooftop pool and bar.

we tried to order room service, we were told that it wasn t available until 11pm when the kitchen closed

towels are hard and knotty. wifi is slow

room service

cept the doorman) feels a bit run down had to phone reception to get wifi to work small

fore the unit above sprung a leak into our unit) was very spacious with a huge kitchen

dishes, cups and utensils, it was very economical as we could buy drinks and mini snacks for the kids and have them on hand whenever they were hungry

they had a full gym, indoor

falcilities - especially swimming pool, gym room, laundry room

amenities such as breakfast room, gym, pool really added extra values to the hotel

amenities such as breakfast room, gym, pool really added extra values to the hotel

location and room service

no swim pool ud83cudfca

also used the gym, dry sauna and pool, which has a nice city view

clean, amenities like the gym, pool, sauna were great

that there is no breakfast room service

awesome gym

the gym is very complete and new, and the pool/spa/sauna were clean and relaxing

amenities are great - indoor spa with pool, jacuzzi and sauna and lounge zone with a lot of games and lounge areas, we were able

the gym is very complete and new, and the pool/spa/sauna were clean and relaxing

new place for me, room good, nice people at the bar downstairs, really liked the big gym and swimming pool

the queen suite was very roomy and very nice! the kitchen & shower was excellentud83eudd17

i didn’t use the kitchen and didn’t need the large space

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

spacious accommodation with kitchen, comfortable.