pool was not open.

with no room service or restaurant downstairs maybe put 2 bottles of water in the fridge and may be some

there was also a pool hall next to our room that attached a loud crowned at night and police were involved

in downtown, the free parking is next to the hotel

renovation noise early in the morning; very outdated changing rooms for gym and swimming pools

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

beautiful scenery and a pool.

the pool

ght on the river), pool, fish pond, gardens, chairs at the side of the river, bar, breakfast

the outdoor pool near the river, the bathroom, the location

beautiful grounds with swimming pool and views over the st lawrence

breakfast was lackluster

size of room, clean, great choice of hot breakfast

hint of elegance, easily accessable, relatively close location to airport, large parking lot, breakfast included in the price

nice and clean and quiet. the pool was nice.

the hotel itself is clean, modern and warm feeling with a decent breakfast included

have liked a second option coffee bar and light snack option

are top notch: pool, gym, paddle, kayak, beach chairs, garden everything is beautiful spacious rooms with comfy beds

for kids could be enhanced, to encourage visits of families with kids

room service was great, spa bath in room

i also like the quite big pool

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

pool, sauna, cleanliness, modern, quiet, gym did the job, close to montreal

would prefer bar of soap in shower rather than body wash.

rooms were large, the front desk and housekeeping staff were friendly and helpful, the pool and gym were nice amenities

new business hotel, comfortable rooms, friendly staff. good gym, free parking.

the whole experience. and the kids liked the pool.

breakfast was poor.

for the breakfast, the egg that i chose was already bad. but the rest was good.

breakfast room was bright and sunny, all good

location w/ kind staff - anticipated issue handling one field to be improved: breakfast quality and service was poor / did not fit to overall

breakfast should have scrambled eggs and pancakes

we had to go down 9 floors with 3 kids and all our luggage using the stairs

was just what we needed with an overnight stop over in montreal with three young kids

the indoor pool is next to gym, cozy and good enough for relaxing or playing with kids

arrived early after a very long international flight

i found the service a little slow in the bar area where we ate dinner.

us as due to a flight cancellation we did not check in until the morning and were given a late check out to 5

though a bit pricey) the proximity of the hotel to the airport as well as the free shuttle was a big plus

asking for parking passes everytime we left the property , parking in the winter is horrible

gym was closed

it would have been nice if there was room service, but the food selection was

it has a nice bar area where you can relax, have a drink and socialize, watch tv or read

our kids were staying in this room and we told them it was extremely unsafe

our kids were staying in this room and we told them it was extremely unsafe

the pool was great! the room was cute and functional

com shows this hotels pools hours open till 11pm but the sign on the pool was 10pm

went for a one night stay with our 2 year old and 4 year old to use the pool

free parking

wifi on the 4th floor was probably the worst i've had in all my travels

we didn t get to use the pool but the gym was ok

friendly bilingual staff, nice breakfast, clean and spacious room. great overall value

the shuttle doesn't run on a set schedule - have to call and ask for a pickup

the breakfast was great. the location was great. accessibility was perfect.

airport shuttle, perfect for families and not only

indoors heated parking was a great value add breakfast was great

rooms were spacious and clean. hotel facilities and breakfast were good.

room size and amenities with fully serviced kitchen; airport proximity; pool

one great bonus is that the laundry service is free for all guests

room size and amenities with fully serviced kitchen; airport proximity; pool

groat breakfast

the size of the room was impressive. nice little bar is on site.

convenient location, restaurant and bar on site, beds decently comfortable, great value.

i had a very early flight next day so sat there for 15 minutes at the bar while no one helped me

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

hours for restaurant and bar not great and would need improvement to be a real business

convenient location, friendly staff. nice modern rooms. 24 hour airport shuttle was great.

pool can only accommodate 10 people max and was not heated

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

to airport, free and frequent shuttle, restaurant open late, good food, friendly staff, lovely room complete with keurig

but, the pool was great

friendly staff and free airport shuttle was perfect

breakfast served in plastic plates

her with my kids

large room and laundry facilities location for airport is

24 hour free airport shuttle and amazing front desk staff.

near the airport, free shuttle

the breakfast was a little lack luster but it served the purpose

also included breakfast

missed the continental breakfast, but the owner was very sweet and allowed me to have a coffee anyways and from what was

sevice, great hospitality with all staff, good shuttle service, and very understanding and flexible workers at the reception

no complimentary breakfast

pool was big and slide popular with kids

the pool with water slide was awesome!

the room was spacious enough, clean and parking for just in front

the restaurant at the bar was great

pleasant and helpful, netflix in the rooms

the breakfast was the best i ve ever had at a hotel

very good breakfast

didn't really use the kitchenette but everyting was there to be able to cook your own meal

great place. nice breakfast!

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

that's usually what kids like

pool isn't that nice no breakfast buffet

kids like the swimming pool

swimming pool was not functional first day there was a strange smell but it was resolved

our expectation pool should be opened every day but it was not, my kids were not happy.

pool with my kids

close to airport .shuttle bus to and from airport

pool and gym were nice

kids running up and down halls well past 11pm, yelling

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

my kids loved it here and we didn t feel cramped and on top of each other

would be nice to have a restaurant or bar onsite that was open at night

hotel has free parking, but it's a 20+ minute drive to the downtown and there were no free parking there, so still

evening bar for light snacks and a drink was convenient

my kids loved it and wanted ruby foo s for our next trip to canada

pool hours should start earlier for the early risers 9am feels late, 7am is better

location for a large room with a well-stocked kitchen

pool open a bit later possibly

pool lovely

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

more privacy with the pool and gym

swimming pool was and gym service extremely good

ol hours, restaurant info)

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as starbucks, great bakery and and

desk didn't communicate well enough regarding the room service cleaning and restoring used stuffs

mostly the pool

the gym was great

pool area was dirty, water in pool was dirty. light was burnt out in the sauna.

small swimming pool and fitness

and new had a bar in the lobby 

the breakfast was nice and simple

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

love the idea that the hotel had kitchen appliances l also like that the breakfast was included in the package

very friendly staff, nice breakfast, clean and large rooms.

pool was small and no hot tub

on site gym..recommend swipe key entry as kids in using equipment. could pose safety risk

the pool is great for kids and warm

pool was fun for kids

also, good breakfast and coffee

we told the front desk we had to check out early in the am before breakfast they immediately offered to bring us a boxed breakfast to keep in our room fridge

reception and breakfast area were really great

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

breakfast room

there was a continental breakfast and the sweet old lady in the dinning hall was super nice, says good moring to everyone

i also wish they added frosted glass to the gym, everyone stares at you while walking by

missed room service

nice staff, quiet room, good wifi

up for in friendliness, cheerful and extremely accommodating service, comfortable beds, good free wifi, and serious value: sure, you can find flashier, more

the wifi was not working in our room

room service is 10/10, they provided us everything we asked for

boring and dead, bar close early one night

would have liked a few more facilities, such as a nicer bar area, in which to sit and relax in

kitchenette had lots of plates, pots and pans, cutlery, glasses which was great

lobby bar and cafe experience, it closed early and had a limited range of drinks and snacks

room was well equipped it had a laundry room in it which i didn't expect

basic accommodation, but very good value for money, very comfortable bed, nice to have laundry facilities and then we were lucky to have toilet and showers next to us

there is a communal laundry with a pay system (although minimum spend is $10, but a load of washing is only 2

laundry costs $4

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

there is laundry and kitchen you can use as we bought food to heat up

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

the bar was great

we especially enjoyed the pool which was clean and comfortable

dio, kelly, the room service staff, the doormen, the housekeeping staff

wifi wasn't free

we are 2 adults and 2 kids 8+11

very poor wifi connection

great wifi, comfortable bed, nice staff

gym was great as well and had everything i normally would use

gym is above average for a hotel

pool and fitness were on the 8th floor with a nice view

my kids had a blast burning off energy swimming

staff was very friendly, especially to our kids and the topfloor pool kept them happy

good wifi for office working

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

the view from the room. breakfast time very limited and i think no room service.

amazing bar and restaurant. great bathroom

might be wrong); but there are amazing meals 2

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

loved the spa tub and the comfortable bed. the location was perfect.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

we had our own spa bath in our very spacious room and it was great

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

close to the underground city and many nice restaurants and bars

the breakfast bar is uninspiring but adequate.

clean cultured and treat you with respect very good breakfast and nice staff highly

breakfast standard continental but hood start to the day.

location downtown and amazing breakfast – i was there for halloween and the staff had fun costumes to celebrate the day

breakfast not included.

two separate beds, a view of the charming street, wonderful staff and a late check out

rooms are great and have great wifi

location was great, and so was the room service

eb 9th 2023 breakfast)

ll was corrected at check-out)

loved how i felt like a queen, with the room service and the phone calls being picked up immediately

friendly staff, nice room, excellent restaurant, very nice gym with fittness equipment from

staff was very kind and professional and the gym and sauna were great

the pool and sunny area are beautiful unfortunately the rooftop hot tub was out of service.

security friendly staff well equipped suites very clean pool and gym close to shopping and

twin, high powered usb sockets at each side of the bed, the real fast and stable wifi, awesome gym and spa, efficient and quiet airco

staff (jorel & ariel), the big comfy hotel room, the location, the gym, the pool, the siam restaurant… and again, the staff

pool/spa were wonderful

went to the bar and enjoyed some appetizers and wine

hotel scored big with me just by allowing me to an early check in the morning and one hour late check out the day i was leaving

love the pool on top of the hotel

i had a lovely morning exercise with the view of the sun rising from the horizon at the gym on the top floor

this is a great place to stay with family and young kids

water bottles in room or room service available but it is fine and doesn't make a lot of

happens and due to that we have to cancel our in between stay and reached couple of hours early and they charged us extra fee for early check in

nothing! bar closed early, especially after the game, would have liked to grab a bite to eat!

due to the pandemic, room service had been halted

hotel needs a loading zone in front so ppl can unload suitcases and kids, etc

gym was old and needed maintenance.

gym facility not that great

hotel and the staff were all extremely nice, especially the guy at the bar , could not of been more helpful very

the gym was closed

the gym is outdated. the restaurant has very poor breakfast.

room service was delayed

did not have time to visit the pool or gym

room service was prompt and very good

view, courteous hotel staff - especially the kitchen associate who delivered and picked up our room service meal, and especially also the parking valet who was all smiles and treated us

beds, nice swimming pool/jacuzzi/gym, complimentary bottled water was a nice touch

guest laundry came in handy

breakfast was great, gym on site was a great bonus

they do a very good breakfast buffet and have a guest laundry

and got kept up all night by baby and kids in room beside because of the door tha connect room they should of give me a credit on my stay

another bad experience was the laundry service

restaurant and bar were excellent in service and quality of food and drinks

no room service

the hotel bar was great

my flight arrived on early morning in 7

the pool and hot tub was clean but busy

outdoor pool was terrific

there was no on-site restaurant or room service.

are too thin, and we can hear the guests in the next room closing their doors, as well as their kids screaming loudly in the morning without any manners

well run and excellently appointed hotel with all facilities including a pool

no room service

room service food was awful for the price you pay

the main lobby bar was a great place to decompress after a day spent at the canadian grand prix

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra coffee

bar was right sized and responsive and cheerful service

great decor in and out. the bar and restaurant were also very good.

the bar was great for a small dinner after a late arrival

free wifi should not even be mentiond as an extra in this day

no wifi? it's 2018.

wifi was not available we tried serial times

no room service available after 10pm

breakfast was delicious, with lots of variety and all of my favorites,

the pool facilities and gym

fantastic facilities too with restaurants, bar and spa etc

spa and restaurants fabulous

excellent restaurant and bar facilities

the pool is like a hidden oasis in the middle of downtown montreal

heated pool, room service, cleanliness, overall vibe

good free wifi

roof top pool, security in parking lot, close to amenities.

location, clean and modern, courteous staff, clean room, eating bistro and bar on premises, lovely internal court yards

the queen suite was very roomy and very nice! the kitchen & shower was excellentud83eudd17

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

spacious accommodation with kitchen, comfortable.

was an incredibly well appointed apartment with great kitchen, dining room, washing machines, wifi/tv room in addition to spacious bedroom

there is no microwave and kitchen stuff or laundry facilities.

great breakfast

excellent breakfast in the restaurant downstairs very comfortable rooms

we also tried a gym room, which was very well equipped

complimentary breakfast was delicious, with bacon, eggs, little potatoes, smoothies, fruits, all sorts of breads,

i wanted to see more local people in the bar having fun, instead of having to go out and find a bar in the cold weather

clean, decent size, good location, convenient breakfast, fully equipped private kitchen, laundry facilities, balcony and a pool with a view of the city and mountain

staff are extremely friendly and served a wonderful continental breakfast with something for everyone to eat

we would like to have keys for balcony lock just as a precaution for the kids

good size room, helpful staff, great facilities - pool, laundry, breakfast buffet

the washing machines in the laundry

really enjoyed the pool and hot tub

were kids at the pool, in and out of the spa, until it closed at 10pm

great space in the room. clean. staff was helpful and the gym and pool were nice and clean.

daily phone calls asking when i needed room service was great ud83dudc4d as no disturbances in the

went out of their way to accommodate an early check in when they didn't have to

quiet and modern room, best hotel gym ever, nice spa and amazing staff

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

room, pool, spa and sauna were great

not enough light in the bathroom. should reconsider the towel bar placement

gym and pool facilities were great

beautiful building, great location, stunning rooms, cute fireplace. nice staff, great spa below

room service that said it was available all night long was unavailable when we ordered at 1130

andaika and manon at the spa were both superb

room service -kitchen close~11:00

room service -kitchen close~11:00

had to ask for wash cloths. told that their laundry staff was short.

the wifi was weak, and broken laundry for a week

like the swimming pool and the view from the balcony beside the swimming pool also the bathroom it's so clean and

the room and bathroom is very clean, very security for the kids and the pool is plus. ud83dude00

there was nothing not to like. would have been good if the bar stayed open longer.

the gym on the top floor was well equipped with a fantastic view

great gym and pool

the pool was great and the kids had a blast

the gym and pool were a huge bonus and the valet were some of the kindest people i’ve

we enjoyed the breakfast each morning, pool, and there was even a gym right next to the pool

check in process fantastic view from the higher floor quietness pristine clean room parking with ev

they also had a real coffee bar with specialty coffees available (cappuccino, espresso, etc…)

late check out which was great because we had a later flight

would have liked a little bar fridge to keep any drinks cold or food bought cold

fantastic gym that has all that’s needed in cardio and weight equipment

thing is i would love for the jacuzzi in the spa be able to turn on the bubbles, but that s it

that there is no breakfast room service

the decor the room the restaurant the pool sauna spa location is great

design of hotel is beautiful sauna gym stayed for a birthday. was given a corner room. thank you

also used the gym, dry sauna and pool, which has a nice city view

not even room service delivery

staff left stuff animals in our room for the kids which was a nice surprise for them

minus for the loud music in the lifts and lobby bar at night

staff left stuff animals in our room for the kids which was a nice surprise for them

there is a bar at the mezzanine floor which parties till late

location, the beds were comfortable, nice to have access to a pool and gym on the top floor

i really like to use this gym and pool with great views too

also pool and gym very clean

room service could be better

clean updated high quality room. quiet hotel. excellent fitness room and hot tub & pool

would have liked evening room service, perhaps expected with this type of hotel

managers and other staff that was working was really nice and the hotel was really beautiful the kids love the pool

struggled to connect to wifi

wifi is working fine

hotel was in a great location had very friendly staff, gave me early check in and warm cookie too

pool and terrace, gym, location, room style, bed & begging, shower, auto light in bathroom, security in elevators,

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

also, enjoyed their gym

was really hard to set, we had to go back to the front desk twice to reactivate our keys, room service was a bit

well-decorated and relaxed hotel, fantastic outdoor swimming pool, good location close to center and eating places, and great equipped gym

my kids loved it

the facilities were loud and lost of kids running around the pool area

nice pool with good view

the hotel is multidimensional, meaning my wife and i could separate from the kids in the evening and enjoy a nightcap in the lounge

pool and spa were very nice

i had trouble connecting to the wifi but other than that, i can't complain about my stay.

property well located and the facilities are very good. staff are helpful. also wifi is good.

great dj, nice bar and outdoor area

room service awesome, the gym great with beautiful bathroom and shower,nice bar and brunch was excellent

appreciated that the staff accommodated an early check in which really made a difference

wish the bar opened later

room was great, gym was great, location is perfect, staff was super friendly all time.

the staff was awesome. the bar was great. the hotel is centrally located.

everything! comfy beds best view nice gym cool hotel robot day parking in the area around 16$

i also loved the bedroom, look/feel/style of the entire hotel, the gym (so amazing and has