did not care for the breakfasts that are included each morning- they ran out of coffee, milk and cereal bowls and i was

towels

the room is very clean. breakfast was good and kids love the food

couldn t fit my 2 kids and my husband and myself in that bed

airport shuttle was right on time

good hotel especially with kids for swimming, and not far from shopping malls, also welcoming workers

had 1-3 swim instructors plus students in it every time we took our kids to swim

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the shuttle program

the kids thought the pool was okay to swim in

needs netflix/smart tv and more pool equipment i.e. noodles/lifejacket for kids

the breakfast bar was excellent and the beds were comfortable

letting us have a late check out time to accommodate our flight tonight

space for family with kids and their breakfast is hearty, amenities were perfect for our family

is very clean and organized and furniture is modern, i liked the the staff, room, pool, gym, and

hockey team kids were a bit load in the

because of covid 19, breakfast was served to the room

the breakfast was a nice variety, the underground parking was a bonus in the winter and the pool and

no kids running amok or jumping into unsupervised pool

the little kitchen is very practical as well as all the room furniture

the eggs were not very tasty, there was not too much choices for the kids except bread and cheese

the pool/hot tub and gym areas were also kept neat and clean

clean hallways, room and lounge, pool and gym area

breakfast was included, the staff were very friendly and spoke my language very well.

30 usd trip each way and no shuttle, arrived after cancelled flight, no decent food on site, only bar soap for toiletries, they want you to buy them, internet slow, breakfast served on paper plates

well-equipped gym

went for a one night stay with our 2 year old and 4 year old to use the pool

spent one night, but would've liked another so i could have used the pool and gym

wish the gym had a multi workout station.

large parking lot, nice work out facilities, pool and hot tub.

no room service on the weekends and the bar would not except cash

gym, spa, pool and jacuzzi also great

great service, great coffee, pool a big bonus, wonderful restful night en transit , modern decor

didn t like that there is no room service and that there weren t more delivery menus downstairs at reception

close to the airport, the swimming pool is great

kids enjoyed the pool

friend asked if she could have some water from the kitchen/eating area at 9:45 right after the eating time was slotted and the worker was rude and

shuttle service was an awesome perk

airport shuttle 247

on-site laundry

shuttle bus driver just a perfect personne, very helpful

good lively bar well staffed

parking rather expensive

good hotel good bar and restaurant. stayed here many times. location is perfect.

restaurant/ bar prices expensive.

restaurant does not have room service so we had to order takeout from the restaurant

using another hotel's shuttle, therefore having to cross the busy streets, with luggage and kids

guest laundry is on the fifth floor

i even enjoyed a dip in the pool

excellent location close to airport, and free hotel shuttle 24/7

a small bar to relax too

room service was not clear as wanted to order to my room but was not sure how too

the gym & the bed & the shower. all very clean.

was extremely friendly, room and pool were clean, food was ok

clean, quiet, free shuttle ud83dude01

room service was not available

airport shuttle

kids enjoy swimming pool

they have a pool and a gym with enough equipment to get a good workout

i found the service a little slow in the bar area where we ate dinner.

very clean, nice beds and breakfast . shuttle to hotel worked perfectly

beautiful room and shuttle every 30min to get to the airport

the hotel is located very close to the airport and the via rail station, and they offer free shuttle service which was very convenient

traffic noise. not being able to get a drink from the bar before 5pm.

the rubber coating on the weights in the well-equiped fitness room still smelled new

shuttle to the airport was on time and driver was friendly and helpful

meals in bar are also not good, cheap frozen food fried up

if you have kids with you, bring some food or snacks as there is nothing with in walking distance

how great the staff was very accommodating the pool was awesome.

for breakfast buffet, even for kids

nice staff and plenty of parking

everything. the staff was very helpful. the breakfast was great. the rooms very comfortable.

great parking underground with lots of ev chargers.

we went downstairs at 9:15, and most of the breakfast items were done. there was no refills.

it was fresh, clean and comfy! and the shuttle too! given an early check in; no hassles.

the shuttle doesn't run on a set schedule - have to call and ask for a pickup

staff was very friendly and welcoming, the size and cleanliness of the room the facilities, the pool was very clean and warm

groat breakfast

the breakfast

to many other ihg hotels ive stayed at, this was on par with your typical hotel with a bonus own kitchen

far away and shuttle ended at midnight.

needed a fitness centre

were not comfy, could hear everything through the walls, pictures showed a fitness centre, no fitness centre anywhere, booked this hotel because of a fitness

convenient location, restaurant and bar on site, beds decently comfortable, great value.

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

hours for restaurant and bar not great and would need improvement to be a real business

least it is for international flights

at the moment of writing in early 2024, the shuttle pick up is near door 8 on the second floor of yul

excellent fitness room. one of the best i have seen in a reasonable cost hotel.

room service was very fast and the area was quiet.

shuttle from trudeau airport, located relatively close to the airport, restaurant and bar on-site, server in the restaurant was a delight

large room and laundry facilities location for airport is

very happy with that stained one night in this hotel was excellent room very clean, wi-fi fast breakfast great recommend this hotel for everyone

clean hotel room excellent fresh end clean perfect staff breakfast great recommend this

her with my kids

24 hour free airport shuttle and amazing front desk staff.

breakfast was end early than other hotel, which is about 9 am during the weekdays

one of the phones wasnt working in my room and i couldn't call for room service when i arrived so that was sad

the oatmeal bar was a great treat from packaged oatmeal

staff was amazing very helpful. quality breakfast. loved it

room, large with excellent kitchen facilities ie large refrigerator, oven/ microwave and accessories

near the airport, free shuttle

for a quick nights sleep before or after travelling, it is exactly what you need - plus, the free shuttle to and from the airport pays for itself in the room price, not to mention the free

do not trust the shuttle time. if you are in a hurry take uber or taxi.

also included breakfast

breakfast i have had better at this location but i understand, snow storm and probably difficult to

my kids liked the swimming pool

swimming pool closed

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

loved the fancy coffee maker in the room and pool area was well-maintained

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

it s hard to have a parking when there is a party here.

the pool kids enjoyed

it was good breakfast

location near by the airport, huge room with comfortable bed and amazing food and fast room

gym was okay but water in there was warm and not enough towels

cleanliness and the gym.

had an early flight so i wanted a hotel near the airport that offered shuttle service and this hotel fit the bill

shuttle service and how close it was to the airport

the description of room indicated pool view but it was not. it was inthe back.

we used the shuttle service

we like so much the view where is located the place , and also the breakfast it was amazing

the view was stunning all around the island and the free breakfast was wonderful.

breakfast was beyond amazing, loved the variety

swimming pool closed for no reason

the swimming pool was closed for no reason (it did rain for a short while but was sunny later), the

that the indoor swimming pool and sauna were closed due to the health regulations during the pandemic

cleanliness. the pool, sauna and gym were opened this time. we love it

pool used for swimming lessons on sunday morning so a bit awkward to use as a hotel guest.

had free ev

would prefer bar of soap in shower rather than body wash.

location close to metro, very clean, staff was fantastic, pool was warm and breakfast was amazing

toilet was partially blocked. wifi erratic.

poor wifi speed, losting connexion everytime

i was there for 5 breakfasts and ate 5 carrots muffins, 5 strawberry bars no room service, which i

the breakfast was delicious!

the pool was on the small side.

the staff were friendly and the pool was amazing and warm!

no lights in the swimming pool room

great hotel, comfy beds, excellent pool (the kids loved it), nice decor, recommended.

was very nice but staff at check in were extremely unfriendly and the early check in that had been pre arranged as we had to be at family photos for a family wedding was

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

nice gym

the noise that woke me up every morning . very disrespectful on the kids part and the parents

convenient location. good pool. always clean up your room based on your time.

location for driving, parking, if you're visiting montreal area and need a car it's a nice

elevator very slow, too many kids at the pool, good thing we did not have much time for a swim.

the noise that woke me up every morning . very disrespectful on the kids part and the parents

the restaurant and bar in the hotel was closed for renovations.

the room is huge for a family with 2 kids

had our 6 yr old with us so the pool was a major bonus

the out door pool is the best!! also free parking i appreciate!

would be nice to have a restaurant or bar onsite that was open at night

breakfast was great, hôtel pool was just what we needed.

was spacious and clean, the bed was extremely comfortable, i really enjoyed the breakfast, the pool was lovely and very warm

clean, quiet. good breakfast

breakfast was lacking and could use some enhancing.

the bar was lovely to have a drink at after a busy day

hot breakfast

breakfast, room and bed all are good stuff.

they had a great breakfast

great place to stay if going to place bell. breakfast was good!

no croissant during our breakfast

spa is very good too

clean comfortable room and hotel. the gym was also well maintained and equipment was great!

we enjoyed the well kept pool and spa area every day

we stayed for 2 nights with our 3 kids and it was a pleasure

booked there bcuz it was beside carrefour laval and i wanted a pool and a hot tub

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

great gym and breakfast area

the kitchen did not have enough plates, utensils, etc.

breakfast is really good quality and enjoyable

suite became available shortly after arrival despite initial delay nice pool experience for the kids convenient kitchenette, especially helpful when traveling with children good room cleanliness

desk didn't communicate well enough regarding the room service cleaning and restoring used stuffs

the pool is warm

very friendly staff, nice pool, adequate gym, and comfortable room

more privacy with the pool and gym

no room service.

the gym was great

the pool and sauna weren’t clean

breakfast at the bar felt short staff

room was a great size for three adults. staff friendly and helpful. really good gym facilities

and new had a bar in the lobby 

my only comment is that breakfast run out of plain croissants very early in the morning, but to be fair it was probably the

small kitchen in the room has everything

same breakfast everyday.

breakfast would be depleted at least a hour before the end

the kitchenette is useful for preparing small meals

no pool or gym

also, good breakfast and coffee

dirty, gym was closed, the breakfast poor and breakfast room terrible

limited parking. tiny pool and tiny gym. breakfast was not good enough.

clean, nice staff, pool

they have an indoor heated pool, gym and good breakfast, everything you need for a good stay

better than average gym

breakfast was extremely good, have a lot varieties, and my kids love them, well worth the money for the stay

the hotel should have had a laundry room. we had to recycle cloths.

very spacious rooms and comfy beds. the free breakfast was amazing!

i also wish they added frosted glass to the gym, everyone stares at you while walking by

quiet room, temperature controlled, comfortable bed, roomy bathroom, nice continental breakfast.

they had good breakfast and a fairly well equipped gym

clean place, new furniture , comfy bed and pillows, breakfast was pretty nice

hot food as an option and associated price for me to decide if i really need a hot breakfast.

the beds were great and the pool was an added bonus, especially nice with sauna to boot

there was a pool and a gym. and good room service

claasy and comfy! loved the mini bar options-original

pool was ice cold

pool's cleanliness did not meet the required standards, and the gym's appearance differed from the

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

thank you to mike for allowing us to park the trailer

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

pool and near the water

wish it had spa areas for younger children

pool on river shore and calm

breakfast

it is also across the street from le finlandais spa, highly recommended

about 10 years, while traveling from ontario to my cottage north of montreal, to visit with my kids & grandchildren

kids loved the pool

is good place for family with kids

are top notch: pool, gym, paddle, kayak, beach chairs, garden everything is beautiful spacious rooms with comfy

my daughter loved her time in the pool

parkingif you come in an late check in

wifi connection was really bad

excellent wifi, tv, coffee machine

room service took forever to get towels

breakfast was excellent,but i do not understand why some people were asked their room numbers and

ritz carlton montreal exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

breakfeast was good. room service very nice

everything was excellent especially the room service and the room itself

wifi is complementary, and shower pressure is also very strong

showers and toilets and bedding pool bathroom beautiful lobby

room was amazing we had been given an upgrade and wow, we had a massive bed, kitchen facilities a jacuzzi bath and loads of space, plus access to a nice pool

the bar fridge isn’t cold

offer a room with a laundry machine and kitchenette great for a long stay with kids

they upgraded my room, and i had kitchen and laundry room too

boring and dead, bar close early one night

basic accommodation, but very good value for money, very comfortable bed, nice to have laundry facilities and then we were lucky to have toilet and showers next to us

laundry = they had laundry facilities, and supplied the soap and dryer sheets

laundry costs $4

there is a communal laundry with a pay system (although minimum spend is $10, but a load of washing is only 2

i was sent by staff all over the building to look in different laundry rooms for one

breakfast was good. location is good too.

breakfast menu

breakfast was good and they are pet friendly

no cheese or vegetable at breakfast

receptionist was very friendly, the room was clean, and the breakfast was delicious with a nice variety

valet parking isn't cheap but that's the norm. no swimming pool. gym was a bit limited.

enjoyed the bar and bar staff

gym was small, but adequate

friendly staff, nice room, excellent restaurant, very nice gym with fittness equipment from

ebruary 8, 2023 dinner) as well as excellent the room service

laundry facilities

it was so hot when we visited, the pool was much appreciated

it is very comfortable and exceeded expectations but it was the friendliness of the staff in the bar and restaurant, the flexibility of the

big room with kitchen!

pool was a nice bonus

room service food was brilliant, however my steak was a little cold and the chips a bit burnt

bby, pool, etc), so it was hard to find a place in the hotel to do work other than my room

very poor wifi connection

room service food was very disappointing

i was disappointed when my room service order was incorrect one night

location lovely staff small gym was perfect for a short stay

restaurant and bar closes early

the bar and cafe downstairs were great

the gym is outdated. the restaurant has very poor breakfast.

hotel lobby bar closed at 8:30pm on a tuesday

just shampoo, soap bar and body lotion

some fresh fruit at breakfast.

the breakfast bar is uninspiring but adequate.

continental breakfast was just enough to satisfy my hunger early in the days

location, spacious room, cleanliness, breakfast

the service was top notch, whether at the front desk or room service or the valet

the view from the room. breakfast time very limited and i think no room service.

room service is very exceptional

if not, there is room service, though with only one chair this can be challenging

bar george is wonderful

the room service food was excellent but overpriced for what it was

did not have time to visit the pool or gym

outside swimming pool with lifeguard and big gym with numerous machines

no restauration possible, you need to go to the reception to have bottle of water qr code for room service doesn t

only fault we had with this hotel was charging for wifi

on adjoining room interconnecting door meant we could here all of the swearing, not great with kids

another bad experience was the laundry service

and having self service laundry facilities staff are very helpful and friendly (especially the housekeeping and front

we had to turn on the bathroom and kitchen fan to ventilate the room

the gym was great and clean

parking is very expensive pool and hot tub were out of order

good wifi for office working

no room service available no option for lunch if you are staying in

maybe offer guest free drink at the bar at least.

the hotel was clean and conveniently located. the kids had a great time in the pool.

room service choices inflexible

we were 2 adults and 2 kids and the sofa bed was a life saver

room were very nice. they allowed early check in and a late check out.

two separate beds, a view of the charming street, wonderful staff and a late check out

5 per adult, kids free) and a-la-carte dining but closed for lunch however countless food options are steps away

staff are very friendly and good with kids

the small bar that was attached to the hotel served very good food and the bar personnel were very

gym was open and kids enjoyed trying out the equipment/burning some energy from being cooped up all day

requested late check out, which was approve at free of charge, when we asked to stay until 3 pm, then answer

the location is great, very close to everything, and the sofa bed fit 3 kids!

staff (jorel & ariel), the big comfy hotel room, the location, the gym, the pool, the siam restaurant… and again, the staff

location, clean hotel, ok restaurant on the premises and a pool that could be fun for kids

central location, nice gym and rooftop jacuzzi. excellent breakfast restaurant. friendly staff.

do be careful when have kids as they have refreshments and snacks in room which are not free

watch your kids when they're using the television

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for money

room service could work late hours.

the main lobby bar was a great place to decompress after a day spent at the canadian grand prix

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra coffee

all the employees from the front desk, doormen, maintenance people, and bar staff were welcoming and genuine

gym is tiny and temperature was set too hot when i went.

gym was tiny for 2019

staff was very nice. comfortable bed. great location. decent room service.

very helpful staff, good gym

room with two double beds felt a little cramped for 2 adults and 2 kids

old building, warm and very comfortable, beautiful decor, spa bath was great

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

loved the spa tub and the comfortable bed. the location was perfect.

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

great location and room service. spacious bathroom

kids wanted to try a different location the last few visits

clean and renovated hotel. good pool, hot tub and sauna. the hotel is pet friendly.

room service

restaurant and bar were excellent in service and quality of food and drinks

hint of elegance, easily accessable, relatively close location to airport, large parking lot, breakfast included in the price

enjoyed the pool, gym and free breakfast

of the cleaning ladies even asked us if she wanted her to clean our room while we left for the gym and pool, the women was so sweet

the hotel itself is clean, modern and warm feeling with a decent breakfast included

tile around the pool was extrenely slippery

i think the gym should have been a lil bigger

location, accommodations, terrific staff, excellent complimentary breakfast, and amenities (pool, gym)

breakfast was very busy and it was difficult to get a table.

the pool could be cleaner

location, kitchen facilities, breakfast, facilities like gym and pool.

also having the gym and pool was great for our family as we love to keep active

we enjoyed using the pool/spa and hotel staff were friendly

the one washer/dryer in the whole building were broken during our entire stay, so we couldn't do laundry as planned

great hotel! kids loved the pool too.

the pool was glorious rooms were clean and comfortable great location good parking