the outdoor pool near the river, the bathroom, the location

it was a super humid day, and the pool was fantastic

room (bathroom, beds, t v, wifi, air (remote control) ,heater in bathroom, coffee machine), the personnel, the location (right (+) free wifi (-) not important, since the wifi worked well for our laptops (+)fast wifi friendly staff (+)the room didn't have bedbugs, it had a tv and mini fridge, and there was free wifi. (-) looked like they had wifi but couldn t find anyone to ask

were in room 24 facing the parking lot

the drive from montreal was easy, plenty of parking

only thing is the pool not heated like the website said.

the swimming pool was closed for no reason (it did rain for a short while but was sunny later), the

excellent breakfast...great restaurant next door...excellent view of the river...

swimming pool closed for no reason

breakfast was beyond amazing, loved the variety

so they went out and bought a new one; also moved me from original room because of poor wifi

some parking lot damage(pot holes) (-)parking lot was really icy especially after the freezing rain we got (+)location is good parking facility is ample

everything was great, but the pool could have been a little cleaner.

large rooms with comfortable beds. our kids had a great time with the pool toys!

would prefer bar of soap in shower rather than body wash.

new business hotel, comfortable rooms, friendly staff. good gym, free parking.

i was working • the tv cable connection cuts out unless adjusted repeatedly • noise from the gym weights dropping reverberates throughout the building • requests for room changes were met

ough pricey)

super friendly staff and the restaurant was very accommodating to our kids (though pricey)

is good place for family with kids

room, bar and lounge

in the bar was a bit confused but understand there had been numerous weddings that day

breakfast was lackluster

we also asked for a late check out and there was no problem with that either since we were already members

hint of elegance, easily accessable, relatively close location to airport, large parking lot, breakfast included in the price

clean, very friendly and helpful staff. great breakfast.

very clean, easily accessible, wonderful staff, nice pool. great hotel.

the pool and gym were closed

that i was there, i only dealt with them 3 times at check in/check out and once to ask for daily room service because they do not provide room service on a daily basis unless you ask for it

needs netflix/smart tv and more pool equipment i.e. noodles/lifejacket for kids

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the shuttle program

i was a late unexpected arrival and they were very gracious in welcoming me

shuttle to airport runs randomly not every 30 minutes at least

after check in we went to tour old montreal and during this time the kids only had light snacks

after check in we went to tour old montreal and during this time the kids only had light snacks

e hardware for the hooks was on the wall), the piece that hides the hardware for the bar in the tub wasn't in place

said on line that there was airport shuttle and it was not available. had to take a taxi.

the lady who cooked our eggs in the morning so helpul and lovely with our kids

apparently my kids don’t need a bed

the gym was okay

convenience to the airport and shuttle to airport and helpful staff.

especially the shuttle bus chauffeur was very kind and helpful to guide us about things available in and around

location size of rooms gym swimming pool

our room service meal was cold, tasteless, and overpriced

we had 2 small kids, one in baby stroller and lots of luggage but there was no facility to help us get to the

gym, spa, pool and jacuzzi also great

there was no room service/ facilities open due to the covid situation

staff were super accommodating during a snow storm. the early check in was nice to have

the indoor pool is next to gym, cozy and good enough for relaxing or playing with kids

we had to go down 9 floors with 3 kids and all our luggage using the stairs

pool/workout room was great too

no room service

close to airport and offer a shuttle. good size room and clean facilities. great gym and pool.

very close to the airport and free shuttle bus service.

pool should ve been bigger but it s okay for kids so but nothing really wrong with the hotel i

great room service when the restaurant is open

no laundry room. i was told to walk across the street.

located between airport and dorval train station with an included shuttle to each location best buffet breakfast at very reasonable price clean and new

beautiful room, very spacious shuttle service and restaurant were excellent!

the bar was too expensive

the hotel is located very close to the airport and the via rail station, and they offer free shuttle service which was very convenient

good to have a free shuttle service

ar bar or elevator, more noisy)

gym was closed

room service made a pathetic mistake by not replenishing supplies in the bathroom we arrived after

restaurant/ bar prices expensive.

parking a bit confusing.

it's too bad they don't have a room service deal

close to the airport, great pool for kids to unwind before or after a long journey

tv not working / request made to fix it but no one showed. no restaurant or room service.

excellent 5 min. shuttle to and from airport. beautiful room.

planes since its right across from the airport takeoff lanes but didn t bother us or our two kids

breakfast for kids is very very limited, and if they want the buffet, they have to pay a full adult price

room service was very bad

ample parking

whirlpool spa was cold

issue is the airport shuttle shuts down at 11:00pm and you will require a taxi from the airport to hotel

big tv screen plus breakfast in a bag enough to feed a hungry man like me

space for family with kids and their breakfast is hearty, amenities were perfect for our family

incredible staff, great breakfast buffet, spotless!

the hotel was clean and the breakfast was great because it offered a lot of items great for kids and adults alike

the bar could be a bit fancier. the bartender was however very nice and helpful.

since the kids took time to get ready we missed the breakfast

breakfast was full equipped, it had everything we needed especially for the kids

and the free parking in the underground garage, with ev charging, was a very pleasant surprise

staff is dedicated to maintaining a clean space but when facilities staff see people using the gym they need to respect the time needed by the person to finish their workouts instead of hovering

the breakfast was a nice variety, the underground parking was a bonus in the winter and the pool and gym were clean and well maintained

the pool/hot tub and gym areas were also kept neat and clean

noise and needs small table and more chairs to eat in the room cause i was told not to eat in the kitchen even though there was no people in the

nice clean room with kitchenette. roomy bathroom clean and functional.

the bar was closed during the day. no options to eat and drink.

the rooms and lobby were nice and all the amenities, like gym and pool too

staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

b

renovation noise early in the morning; very outdated changing rooms for gym and swimming pools

there was also a pool hall next to our room that attached a loud crowned at night and police were involved

breakfast, restaurant in same building, pool, easy walking to mall and other restaurants.

the location close to convenience store and wifi.

early check in was available, we drove from nova scotia 12 hours and were exhausted but great

pool and hot tub had nice temperature

had a pool and gym

t not uncommon with other hotels)but the hotel offered us a

gym facility was very basic and a bit dark

wifi on the 4th floor was probably the worst i've had in all my travels

pool and hot tub very clean

enjoyed pool and hot tub

free airport shuttle - spacious and cozy rooms - helpful staff from the shuttle driver to the

excellent fitness room. one of the best i have seen in a reasonable cost hotel.

amenities, whether it be a competent shuttle service to the airport terminal to late evening room service

close to airport, excellent shuttle service, very friendly staff

there is no bar as the hotel is a dry site

shuttle - placed my name on list at check in and was told to be there 5-10 minutes before the hour

very happy with that stained one night in this hotel was excellent room very clean, wi-fi fast breakfast great recommend this hotel for everyone

location, the bed and bedding, free breakfast, the gym

and a big benefit is a warm pool

very new and clean hotel. pool was nice

only issue we had was the breakfast room was very small and with the hotel being so busy we didn't end up having breakfast

the breakfast

shuttle has limited hours of operation

needed a fitness centre

convenient location, restaurant and bar on site, beds decently comfortable, great value.

very spacious clean, quiet room, wake up call, restaurant and bar on site

also, don’t advertise a fitness facility when there were only a couple dbells and the equipment looks like garage sale

hours for restaurant and bar not great and would need improvement to be a real business

shuttle service is not well advertised

it was fresh, clean and comfy! and the shuttle too! given an early check in; no hassles.

breakfast was fantastic with all things fresh

pool was fun, the kids loved the water slide

who checked us in and marianna who kept us company in the am while we waited for the airport shuttle

shuttle service was great

bed was nice. breakfast was awesome. free airport shuttle is always nice.

missed the continental breakfast, but the owner was very sweet and allowed me to have a coffee anyways and from what was

for a quick nights sleep before or after travelling, it is exactly what you need - plus, the free shuttle to and from the airport pays for itself in the room price, not to mention the free

breakfast is too simple

no complimentary breakfast

although there were many room service staff available that i personally seen but they do not want to support us or

the parking lot has to be cleaned

was not so cosy and with kids you were put outside the main restaurant that was a bit weird dinner was

it s hard to have a parking when there is a party here.

swimming pool is good and gym area and sauna is also good , safe parking.

pool with my kids

everything. my kids enjoyed it

our expectation pool should be opened every day but it was not, my kids were not happy.

swimming pool,bar,breakfast,little shop,

and night good wifi and tvs shower was good, just the right temperature fitness and pool were great staff were friendly facilities look new and clean overall services were

courteous staff, spacious room, all kitchen facilities, good breakfast

staff was amazing very helpful. quality breakfast. loved it

room, large with excellent kitchen facilities ie large refrigerator, oven/ microwave and accessories

the oatmeal bar was a great treat from packaged oatmeal

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

loved the fancy coffee maker in the room and pool area was well-maintained

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

easy to get in & out of. bar was great, breakfast was delicious.

the pool and gym were nice and staff was very accommodating

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

breakfast is really good quality and enjoyable

there were no instructions on how to use the lockers outside the gym and pool

pool open a bit later possibly

breakfast is good and fresh, and you could bring the take out box with you if the dining area is no

super comfortable, gym facilities good, swimming pool great for the kids, and most of the staff was really helpful and

very modern room. swimming pool and gym room usage is included for the stay and very spacious.

ol hours, restaurant info)

we were not advised that we need to book the pool in advance! my kids were not happy about it!

took a long time until somebody picked up the front desk phone when called from the room, and no room service

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket (+)of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences outside of the hotel such as (+) they had a ice machine and a coin laundry on our room floor

small swimming pool and fitness

and new had a bar in the lobby 

nice clean room. clean gym.

breakfast was offered in the bar and was rather expensive for the

size, layout, shower, lighting, towels, corridors, parking, location, staff, gym, pool, decor, washroom size, lobby,entrance, simplicity of temperature control

i also liked the connecting doors that connected our room to my kids room

parking -big rooms -heated pool -bath towels, robes and pool towels included -coffee maker, hairdryer and fridge in the room

bring with kids we asked for a change of room and the request was honored within minutes

didn't like receiving breakfast as room service and biting into my omelet with a huge twig and branch in it

comfortable room, beautiful pool and gym. hotel room was a bit dated, but it added to the charm

cleanliness, pool and overnight staff was very courteous

swimming pool and sauna needs more cleanliness and care

small kitchen in the room has everything

breakfast is as expected (nice), location is somewhat distant from the nearest train station

the free breakfast was delicious

has a pool which the kids are excited about

the breakfast was very good

location, room and the grandkids loved the pool.ud83dude00

facilities were great from the gym, pool and laundry

on site gym..recommend swipe key entry as kids in using equipment. could pose safety risk

staff were incredibly supportive, both at the reception and during breakfast

quiet room, temperature controlled, comfortable bed, roomy bathroom, nice continental breakfast.

breakfast can be better.

value; the interior of the hotel is new and clean; the gym is well furnished; free indoor secure parking; good selection of breakfast food (included)

there was a continental breakfast and the sweet old lady in the dinning hall was super nice, says good moring to everyone

at this hotel, especially when you have work meetings and deadlines to meet given that even your wifi was problematic

staff friendliness and breakfast was good

it was too icy, too dangerous, no parking space for guesses to park

eakfast, indoor pool), near grocery store, pharmacy and fast-food restaurants, within 10 minutes drive from

there could of been a bar or cafe at the hotel.

just perfect, location is great! restaurant and bar choice make it a must.

the pool was on the small side.

it has a lively bar

the kids loved the pool

great hotel, comfy beds, excellent pool (the kids loved it), nice decor, recommended.

nice gym

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

breakfast was brought to our room in a bag consisting of an apple, yogurt, juice, and a very large

breakfast was lacking and could use some enhancing.

the pool is little bit small.

room.was nice and we loved our breakfast on the patio this morning

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed indefinitely

pool out of order

hotel does not offer room service for dinner, and there is no laundry service on weekends, which was inconvenient

bed, excellent check-in service, clean, lots of parking, carrefour laval, the largest shopping mall in quebec is across the street for shopping and

the noise that woke me up every morning . very disrespectful on the kids part and the parents

free wifi, guest-laundry

pet friendly, bed and breakfast

great place to stay if going to place bell. breakfast was good!

no croissant during our breakfast

bring back hot breakfast or more choices

breakfast, room and bed all are good stuff.

gym was excellent and the hotel clean and efficient.

we stayed for 2 nights with our 3 kids and it was a pleasure

had a party going on and we couldn’t access the bar neither the restaurant cause it was very loud and intimadating

we enjoyed the well kept pool and spa area every day

indoor pool, gym and restaurant plus breakfast.

lovely old building, great helpful staff, good wifi.

have a wine opener at the front desk, especially considering the fact that they serve wine for room service

missed room service

room service took forever to get towels

convenient location and price. wifi really good for work

offer a room with a laundry machine and kitchenette great for a long stay with kids

extremely small gym with very limited number of machines

small kitchen with 2 burner stove, microwave, refrigerator

ev chargers in parking

treadmill in the gym was broken

in addition, the laundry facilities were clean

laundry = they had laundry facilities, and supplied the soap and dryer sheets

basic accommodation, but very good value for money, very comfortable bed, nice to have laundry facilities and then we were lucky to have toilet and showers next to us

there is a communal laundry with a pay system (although minimum spend is $10, but a load of washing is only 2

i was sent by staff all over the building to look in different laundry rooms for one

wifi didn't work for the first two days

wifi was strong though and staff was very helpful

on top of that, great amenities, especially gym and swimming pool at 15th floor

no room service available no option for lunch if you are staying in

room very comfortable. room service prompt.

old building, warm and very comfortable, beautiful decor, spa bath was great

loved the spa tub and the comfortable bed. the location was perfect.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

it felt like such a retreat, and yet they were absolutely welcoming to our kids

also, we were approved a late check out because my friends is pregnant and that showed how human the team is

great wifi, comfortable bed, nice staff

waiters at the bar and the dj were amazing

we are 2 adults and 2 kids 8+11

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service, bar, pool, sauna and tea

it s too bad the pool was still closed because of covid regulations :

food on the room service was over priced for the quality of it, but the presentation was great

the bar was great

when your paying that kind of money the bar fridge should be no charge

small on-site restaurant offers decent but small-ish breakfast buffet ($25 per adult, kids free) and a-la-carte dining but closed for lunch however countless food options are steps away

two separate beds, a view of the charming street, wonderful staff and a late check out

room were very nice. they allowed early check in and a late check out.

wifi down for 1day.

no pool. not so much for kids.

i slept like a baby and the kids as well

central location, nice gym and rooftop jacuzzi. excellent breakfast restaurant. friendly staff.

pool and gym area exceptional

i was billed for a chocolate bar i did not eat this was resolved after a phone call

who helped us find what we needed in montreal, and ekaterina at the front desk and jane in the bar who were extremely helpful as well

no real facilities, small gym, no pool - definitely not value for money

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

the gym was well appointed and we used it twice during our stay

room service is very exceptional

there is a good restaurant downstairs and a great bar next door

clean cultured and treat you with respect very good breakfast and nice staff highly

the breakfast bar is uninspiring but adequate.

breakfast could be better. all bakery items offered looked burned or over cooked.

the breakfast

gym was open and kids enjoyed trying out the equipment/burning some energy from being cooped up all day

hotel needs a loading zone in front so ppl can unload suitcases and kids, etc

nothing! bar closed early, especially after the game, would have liked to grab a bite to eat!

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

the room service missed a day of cleaning

i loved aya and michael

was small but comfortable, staff were friendly, great service in the bar and i enjoyed the food too - who knew cold carrot soup could be so delicious

enjoyed the bar and bar staff

felt like i was in france and everything was just over priced and no pool i had 2 kids and they couldn t do nothing except sitting on the hall and anything theo

eb 9th 2023 breakfast)

pool was a nice bonus

great location, wonderful beds, useful kitchenette. wish we'd had time to try the gym and pool.

and there was a guest laundry

housekeeping excellent. front desk excellent. setting of restaurant and bar eclellent

om service) was fantastic. great location.

gym is nice but they need more attachments for the univerasal cabels and need some dumbells

gym is too small and smelled moldy breakfast was very bad: not much to choose from, poor quality of

too many kids up early making noise. i was next to the pool.

better than average gym

they have an indoor heated pool, gym and good breakfast, everything you need for a good stay

facilities at hotel

pool and hot tub were a hit for the kids

the pool was a great bonus for my kids and we used it more than i had anticipated

my flight arrived on early morning in 7

have difficulty scanning- was able to order room service dinner with some trouble

the gym is outdated. the restaurant has very poor breakfast.

hotel lobby bar closed at 8:30pm on a tuesday

location and pleasant staff , early check in time

gym has decent machines

on the ground floor were so dirty - no water in the shower until maintenance fixed - i asked for early check in and was willing to pay extra but staff didn’t bother to try and help when i could

guest laundry came in handy

on adjoining room interconnecting door meant we could here all of the swearing, not great with kids

staff was awesome! spacious clean room, comfy beds and loved the kitchen!

a kitchenette is very handy, although we did not use it on this trip

of light + space in the breakfast area & gym

slow room service. we waited about an hour to get food by the poolside.

the room service food was excellent but overpriced for what it was

wifi great and tv fabulous

view, courteous hotel staff - especially the kitchen associate who delivered and picked up our room service meal, and especially also the parking valet who was all smiles and treated us

a drink in bar and had lovely conversation with the bartender who went above and beyond to make me feel

right at eye level with anyone in the bath and my two kids were definitely in there

the wifi connection could be better. also recommend adding an microwave to room.

the wifi was poor.

food through in room service as only warm

no room service

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra coffee

very nice hotel. very welcoming. great bar and bartenders. perfect wedding anniversary weekend.

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for money

and helpful staff, very convenient to have breakfasts at the hotel, room service was very helpful

all the employees from the front desk, doormen, maintenance people, and bar staff were welcoming and genuine

the gym was fantastic, big and spacious and had a

no wifi? it's 2018.

ultra early check in worked perfect and really so it should i had only two choices by the airline

the bar was cozy

location, gym is very reasonably appointed and rooms are newly renovated

was an incredibly well appointed apartment with great kitchen, dining room, washing machines, wifi/tv room in addition to spacious bedroom

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

the queen suite was very roomy and very nice! the kitchen & shower was excellentud83eudd17

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

i didn’t use the kitchen and didn’t need the large space