hotel and facilities, a small pool to get refreshed after a day out

the building was incredibly grand and historic, the pool beautiful and the spa changing rooms very handy for an extra swim before we had to catch a flight

the spa and gym had a fee, but the facilities looked amazing and therefore i understand the price they

i wish the bar was opened until later. the price for the spa and bar was a bit high.

use of the gym and spa area is not included in the price

parking was a challenge the first night as there was an event in town and all the parking lots were

host was very friendly. parking nearby. the area is beautiful.

secure parking for our motorbikes and member of staff was excellent

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large town of durango which is very a locals town

parking was downhill from the hotel

staff facilities bedding bathroom breakfast

the breakfast, beds, staff and the comfort

rooms were quiet and clean, the laundry service was quick and staff greeted you with a smile

place in a good location, everything is immaculate & they provide a great breakfast

sement bar excepted).

good breakfast and pintxos were available at the bar in the lobby

staff. bar facilities. near town center

room, modern and fairly new, very helpful staff and they serve food and drink at the bar of the hotel, which allowed us to have some late diner when almost everything else was closed

breakfast was at the bar with limited options available.

a irish bar with great food

suite was a good size, with a spacious bathroom, a comfortable double bed, and a sofa bed for the kids

family with young kids who loved the play area put the front and a dog that could run around too

free parking and playground for kids in front of the

a picnic over the road from the hotel on a picnic bench, where there is a great little park for kids

comfy beds, good greenery all around the hotel, good kids playground in the park right next to the hotel

nice pool

location, clean bathroom, smart dog and beautiful mountain view, comfortable equipment in the kitchen

our kids had space to play

the kids enjoyed the pool

the cutlery in the kitchen, very cheap which was a shame as everything else was fab

spa facilities, good value for money

breakfast is limited with few vegan options

location, convenience of buffet restaurant for dinner and breakfast, en suite spacious

the spa were closed in the weekdays

the spa was very good.

plenty of on-site secure parking

gated and safe parking in front of the house

kitchen was a little cram but that was not a major issue

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

kitchen facilities good, secure location, comfortable bed

the hotel doesn't have any dedicated area for chilling/staying with kids

closed but roberto and his staff were excellent and rustled us up a lovely spread and kept the bar open and joined us for a drink

playground for kids

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

there is a children’s playground on the site which is great to keep the kids entertained for a while

nice breakfast

the bar steward was very obliging and recommended a new gin to try and it was very nice

quality commercial grade linens tranquil location with lovely park area opposite restaurant and bar on-site super fast wifi unbelievably good value for

breakfast was plentiful and well cooked, with continental to set you up for the day

excellent breakfast

self service bar was a bit limited in choice of drinks.

good choice of breakfast

view, interior design, staff, food, parking, warm welcome, honesty bar

beautiful setting, excellent dining facility and food, wonderful breakfast, towels and linens are luxurious, bed is fabulous and comfortable, housekeeping is quick

outdoor grassed terrace for breakfast with lovely views

place to stay, very quite area with a lot of trees, golf course and the best of all is that it is in the mountains

feteria / restaurant) plentiful car parking safe & easy

see what was on offer and i would say that it would be worth having, breakfast is set up in the bar area

although it's linked to a par 3 golf course it wasn't obvious, but i did have a stroll round it one evening and it looked fairly

the staff, the breakfast, the cleaning, the restaurant, the parking... literally everything!!

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant attached

very easy to check in, amazing staff and breakfast

breakfast was a little steep so we skipped it but i’m pretty sure it woulda been good

breakfast was a bit lacking in variety and quantity.

breakfast just ok

breakfast and location

the swimming pool is perfect and there is many things to do with kids

nice staff in the bar and reception. nice quiet hotel.

central location with good bar and pintxos. good value

wifi all right

the bar underneath does great pinchos and the staff are really friendly

the bar downstairs was brilliant, just loved it

easy parking on the premises

free car parking snd easy walk to/from town center

there is a little bar around the corner

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

breakfast nice but nothing special not easy to find someone to ask questions and get

house is beautiful, the breakfast was simple but nice, the pool is lovely - a good location to visit beaches nearby but also close enough to drive to

breakfast was simple, but offered fresh fruits, bread, pastries, cheese and ham

house is right on the highway, so when you’re relaxing by the pool or in your room, you might hear some noise if you’re a light sleeper

beautiful property - very stylish and tasteful decor lovely swimming pool relaxed atmosphere

amazing castle stay. nice restaurant. great breakfast

mini bar was free, which was very nice

the food was excellent for both dinner and breakfast

fantastic facilities. beautiful grounds excellent breakfast free drinks in room

the breakfast, though it was good, was also not close to the other relais chateau hotels

room service took a long time as it was coordinated somehow with the dinner time at the restaurant

hotel, welcoming staff, large comfortable rooms and large ensuite, bar and restaurant on

we decided to have room service

no kettle and spa was very expensive.

loved the room. very comfortable and quiet. very nice bathroom. efficient room service.

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

the heated pool, in cloudy days, was very appreciated by us all, specially the children

the pool and the whole territory were beautifully maintained

the staff are friendly and helpful and the bar and kitchen were pretty ok too

amazing decor, super cozy bar , friendly staff. bus stop right outside but we walked to center.

we had dinner and breakfast at the hotel, the dining room and bar were nicely

hotel is quirky and comfortable with excellent bar and restaurant facilities

stop in the bar as there wasn't any bear on draught

wifi could better

if the bar fella with the moustache doesnt get a wage rise then its an injustice

hotel was good value for money if you travel with kids

hotel was good value for money if you travel with kids

the little play area for kids at breakfast was fantastic

has spa for extra fee, bar, restaurant

were lovely and really accommodating - they allowed me a late check out no dramas because of an information issue regarding

wifi only worked in the lobby, not the bedrooms

gym and spa are excellent

the parking costs additional 20.- per day. the wifi network was almost unusable.

supermarkets nearby if you need them will definitely use again but won't take the breakfast

nice hotel. friend and kind front desk service. if more hot food for breakfast will be perfect.

nice room, nice bar with friendly staff, good buffet breakfast. dog friendly.

location, value for money, secure parking and the breakfast.

there’s a bar restaurant where you can eat excellent food for a good

wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon