the pool and the whole territory were beautifully maintained

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

the heated pool, in cloudy days, was very appreciated by us all, specially the children

no mini bar list

and also the breakfast was were poor - even any kind of hot meal, fried and scrambled eggs were for

terrific hot shower in gorgeous bathroom, fabulous food and wonderful staff, easy secure parking

amazing castle stay. nice restaurant. great breakfast

fantastic facilities. beautiful grounds excellent breakfast free drinks in room

house is beautiful, the breakfast was simple but nice, the pool is lovely - a good location to visit beaches nearby but

house is beautiful, the breakfast was simple but nice, the pool is lovely - a good location to visit beaches nearby but also close enough to drive to

breakfast nice but nothing special not easy to find someone to ask questions and get

pool was lovely

beautiful property - very stylish and tasteful decor lovely swimming pool relaxed atmosphere

kitchen only opens on week end

maybe to improve is the assortment of kitchen items in the apartment to make cooking a bit easier

we had room 404, kitchen was well equipped with kettle

wifi all right

nice bar downstairs with some snacks

the bar underneath does great pinchos and the staff are really friendly

there's a bar beneath with tasty bar snacks

central location with good bar and pintxos. good value

easy parking on the premises

free car parking snd easy walk to/from town center

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the hotel

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

there is a little bar around the corner

parking was downhill from the hotel

a problem, but be aware that parking is on the road and a steep climb to the hotel

parking was a challenge the first night as there was an event in town and all the parking lots were

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large town of durango which is very a locals town

secure parking for our motorbikes and member of staff was excellent

the kids bed was comfy and the cot was a genuine wooden crib rather than the standard travel cot

the hotel doesn't have any dedicated area for chilling/staying with kids

closed but roberto and his staff were excellent and rustled us up a lovely spread and kept the bar open and joined us for a drink

property seems more focused on being a bar than a hotel and isn't very covid-safe

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

clean, comfy bed, amazing shower, shared use of kitchen.

location is in a quiet area, offers free parking and has a big inside garden to hang out

and spacious house with common living room, sun room, outdoor sitting patio, and well equipped kitchen all nicely maintained

plenty of on-site secure parking

kitchen was a little cram but that was not a major issue

loved the room, swimming pool and breakfast

great stay and a fabulous breakfast.

come back and will stay at bastian to explore the area (perhaps better in the summer to enjoy the pool

very nice breakfast

breakfast was lovely, with delicious local products and eggs, omelette and pancakes to order

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant attached

clean room and restaurant/ bar in the hotel

breakfast was at the bar with limited options available.

good breakfast and pintxos were available at the bar in the lobby

staff. bar facilities. near town center

room, modern and fairly new, very helpful staff and they serve food and drink at the bar of the hotel, which allowed us to have some late diner when almost everything else was closed

fabulous decor, friendly staff, gorgeous views. swimming pool was great too!

i also really enjoyed the great facilities, especially the pool and the well-equipped fitness room

plus the pool was amazing for the kids specially in a rainy day

also loved the pool and fitness are, nothing beats a good swim before breakfast

small golf course and driving range

hotel and facilities, a small pool to get refreshed after a day out

i wish the bar was opened until later. the price for the spa and bar was a bit high.

the pool is amazing

spa centre with two saunas and swimming pool are working every day untill 21

the spa and gym had a fee, but the facilities looked amazing and therefore i understand the price they

gym and spa are excellent

location is not convenient as uphill from most places, the breakfast was available in the room service menu with both continental and english breakfast, but i was told that service started

loads of comfortable seating in the bar

the lobby, staff, prices at the bar, pool table for the kids, and the rooms.

and had lots of facilities such as spa, outdoor pool, pool table and board games for the kids to play

clean, friendly staff, perfect location, gym 24 hours by your room key.

lobby bar was comfortable. service was excellent. breakfast was great.

friendly staff, good breakfast and only a short walk to the ild town and the guggenheim.

the bar area was a nice place to enjoy a nightcap after a day of discovery

gym was

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

my family also really enjoyed spending time in the gym

also i was pleasantly surprised by the gym

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using the sauna

the restaurant & bar staff also is very friendly & the chef is excellent

wifi in the room was not consistent, really poor

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

wifi average.

internet wifi was unreliable and slow

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

roof top bar wasn t open :

the bed was a bit hard for me, also it could do with room service.

was good - easy check in and late check out

gym available and no alternative was offered to me when informing about it

hotel was in an excellent location close to everything and great for traveling with kids

beautiful breakfast

great breakfast and really friendly staff

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

staff very friendly and kind. lovely gifts in the room for our kids.

staff very friendly and kind. lovely gifts in the room for our kids.

kids gets free breakfast so that is a great

location and access to a gym

and seems there are kids that time also they're running in the hallway

we travelled with kids, a small playing area could have been nice

the wifi was very slow

location, very clean, confort, fast room service

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee & snacks

the bar area could do with a bit of updating. the staff were great though.

room service

the restaurant was closed on the sunday evening but we managed to get room service

everything was great. there is a very nice bar and restaurant on top.

amazing breakfast, bar and of course staff

no one answers the ring for room service / house keeping

staff were very helpful snd the rooftop bar was a lovely place to relax

again this may not be a surprise to most, but we brought along three little kids, and that was a long timme for them to wait to eat

good if used some more options of tapas at bar without ham.

there wasn't room service either

the snack bar at night has also good selection of wine, beer and pintxos

parking and wifi availability and also the location. plus staff friendliness.

bright and clean room and bathroom with very fast wifi

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

the wifi worked well

i had to work for a while and the wifi was good

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety of

excellent gym with very new equipment

great rooftop bar and food

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

excellent location and fantastic breakfast

ur it yourself + write down what you had) in the beautiful lobby after our baby fell asleep

strong wifi

we had requested an early check in and were pleasantly surprised to have a room ready when we arrived quite early

cute spa set up and good looking gym even though i didn't use it

reception, room, staff, breakfast, helpful tips for shopping and eating were simply great

staff were all excellent, wifi some of the best i ve had in a hotel for a long time

was old school comfy, with large hallways and rooms, very clean, lovely staff, lovely old bar that was great place to have a drink and unwind

lovely places to relax all over the hotel and the service in the bar was also excellent

great gym great staff beautiful hotel awesome location exceeded all expectations for sure.

no room service to order some food

friendly staff, early check in, comfortable room. very close to guggenheim museum.

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

with small kids it would have been reassuring to know in advance

amazing buffet breakfast with everything you could want

, hand towels, bar soap, shampoo &

ate in the bar rather than having to eat in the room with

cleanliness, staff was very welcoming and friendly, and breakfast was great.