location,pool,

spotless room, great weekend breakfast, will stay

breakfast, liked the automatic pancake baking machine

room cleaning, comfortable and totally modern. the breakfast buffet is excellent.

the staff the breakfast and area

decorated beautifully for christmas, staff super friendly, had in house restaurant, nice pool.

couldn't find the free breakfast.

the indoor pool and coffee

was very clean and nice organized the buffet was excellent and then breakfast on monday was

the team went above and beyond! bar and restaurant were nice and convenient.

breakfast not very good.

clean, helpful staff, great breakfast, great location and just an overall super place to stay

into my kids they made us feel like we were home this was the best hotel i ever been in the breakfast was amazing the room was so clean the staff was so nice and helpful just thank you so

the pool and the spa was a decent size as opposed to the comfort inn across the street where the pool is half the

swimming pool and spa kind front

toaster in breakfast area didn't pop up

place is always clean, the breakfast is great, the rooms are really good

has a pool and does breakfast

very nice hotel. location was ideal for the events i was in town for. excellent breakfast

could have catered for non meat eaters at breakfast a bit more.

nice and i love the fact that we were able to swim and have a set time for just our group at the pool

great location. very clean n upscale. nice heated pool

pool was great nice layout to be able to relax by the pool

nothing to complain. i wish they had an indoor jacuzzi, but only had a pool.

was the only hotel i went to 2x a month for leisure and casino visits

the pool was clean and the main reason why we stayed here

staff, beautiful clean property, big pool and hot tub stay open late

pool is open while the pool of other hotels are still closed.

room service walked in my room while i was in the shower ''??

our daughter really enjoyed the pool and it was nice to have a room service option even though tip was

very comfortable room and the breakfast was good and nice to have in the

we have kids and grandkids in elgin and this is the perfect location for us to stay

allow early check in when availble. kindly check in person.

rest everything was good breakfast and rooms

fitness room was nice

free pool n breakfest

indoor pool but not heated so can only use during warm

there is an indoors swimming pool and breakfast is included in stay

images suggest a pool, coffee, etc which are missing

pool was cold

great bed! blue heron bar attached was fun and had good food.

pool was great for the kids with a great breakfast selection

it was a lovely setting and very comfortable bed. the breakfast omelette was delicious.

modern decor and clean pool

the pool was also very

the night staff and the man in charge at the breakfast area.

wanted a room with a whirlpool there was no room service and no chef

great location, clean pool, nice staff, would stay again!

also, i enjoyed dining at bar louie

loved the pool and very clean hotel

the pool area was small for the number of people in the hotel

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

the breakfast was very good

pool area is closed. would have been nice to relax after our day.

muddy and poor condition parking lot. also could barely see hotel from 12. almost missed it!

excersice room & breakfast

the pool was temporarily unavailable during our stay but that was due to current renovations.

great breakfast options. nice pool with pool towels.

clean and comfortable! the staff was so kind to help us with early check in. thank you!

staff was friendly. breakfast was good. clean and no problems.

wish the pool was warmer and that the hotel had a gym

pool was dirty the morning after

the pool and spa where not working because of being upgraded

breakfast. 24/7 reception service

staff was efficient and pleasant, the breakfast was great and the facilities were spotless

location, breakfast

pool very small . bathrooms outdated needs some attention .

from highway, super comfy bed, clean facilities, on site bar and grill

) the pool is nice and clean but very small

the man that was tending the bar in the evening was very unprofessional; he was so

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

the gym was too small and without a pull up bar.

there’s a weird smell in the gym room

the bar and the desserts downstairs are great additions at this price

went to the hotel just to take the kids to the pool

breakfast ended at 10. perhaps extending it until 1030-11 would accommodate most guest

breakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was

be sure if you get a get a chance to check out the amerian bar & cafe across the road

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

elevator was in bad shape by the pool area, very beat up and needs to be updated

the breakfast

pokeman gyms and nice place to stay

gym was mostly all broke. bad smell on the room

breakfast was really good and served hot

having a warm breakfast in the morning!!

the breakfast was very fresh

also the website said it had laundry facilities, it had one washer and one dryer and the washer was out of order

there was not any meat on the breakfast spread.

breakfast-very few options

breakfast all carbs and limited.

the free breakfast

no breakfast

and the bathroom was clean and nice the dining room was clean with different varieties of a basic breakfast

nice breakfast.

did not check out the breakfast, needed gluten free

breakfast drinks worked

however, my kids swam anyway

breakfast was awesome! fruit and chocolate chips for waffles with powdered sugar

breakfast was very good and the room was clean and comfortable

breakfast was good. pool was refreshing. bed was great.

swimming pool and gym

breakfast included, fitness room not bad

small pool (under renovation)

they have an indoor pool but not heated very cold

i liked how friendly the staff was, and how breakfast changed everyday.

breakfast was excellent ! very clean hotel,

first time i used the pool, there was no clean dry towel available at the pool

only thing i did not like is the fact that the hot tub in the pool area was closed

cold swimming pool water. wish they had heated water. we couldn't enjoy for too long.

location was good for what we had planned and the bar tender was great

pool temperature was perfect

is very good, refrigerator in room is big, microwave is very helpful, water pressure is great, breakfast is included, hotel is clean and well maintained

staff is friendly, hotel is clean and comfortable. breakfast was good and cost was reasonable.

they have a nice lobby and there is a pool and a bar and 7-11 next door

breakfast was very minimal

this hotel for the pool for the kids

highly recommended, clean room, good location and nice breakfast.

allowed late check out to allow me complete business zoom conference call

decent breakfast

for a larger group and they were able to give me rooms that were next to each other as well as early check in for several of the rooms

wingate doesn't have a pool

the breakfast and the pool

over the weekend breakfast was okay

great location, clean facility and super nice staff!! great breakfast!!

i especially appreciated the free ev charger in the lot; i left with a full “tank” for my drive home

kitchen!!!

clean hotel and breakfast was great

and gym are under renovation which i am told only when i was checking-in with my family and with all my

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

free breakfast, cocktail hours, comfortable bed, separate living room.

couldn’t get in the pool

the breakfast was great and loved the pool...

better coffee at breakfast buffet

breakfast was limited

no indoor pool or gym offered

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

in was a breeze and the pool was clean and quite big

( the kids

the pool was too cold.

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

wifi was acceptable but far from ideal, as i couldn't recommend if attending online training or

not clean, no water in gym, snack store half stocked, room door stuck, room not clean, found used drug paraphernalia in

gym equipment could be updated

on saturday night there was a party in the hotel and we almost couldn't find a parking

parking facility is good and value of

the pool was a bit smaller than i expected.

the location, room space, breakfast, and open pool design

kind of pricey for 3 stars hotel.small swimming pool,small gym.

the location and the breakfast was good

they have a kitchen and all the basic utensils and a big refrigarator

hide away bed was not useable for my kids

location, breakfast, beds

breakfast was delicious, too

the staff was very nice to me and my kids

the pool was a bit cold. i was not able to enjoy the pool because of that.

and a nice hot breakfast too

he enjoyed the pool with other kids

one bedroom with the living room/kitchenette was perfect

the sofa bed needs to be changed bad mattress, lighting in the kitchen was dim

the size of rooms. the breakfast. convenience.

loud kids running down the hallway after 9pm

that is really dangerous when you have kids and could risk them putting it in their mouth

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

this hotel and staff set the bar and standards high

also, lady that checked us in could have pointed out we would be next to the pool

the pool area was clean and chlorine wasn't strong like other hotels i've been too

my kids loved the pool and they room

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

very helpfull staff and allowed us an early check in

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

the pool was smaller than expected.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

i did not use it but the pool looked tiny.

there is a restaurant and bar on site

the breakfast the eggs wasn't very good but i really have nothing to complain about

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

no breakfast

breakfast available for purchase and nice bar for evening night cap

breakfast available for purchase and nice bar for evening night cap

they also have a guest laundry where i could wash my clothes

beds were uncomfortable. bar prices were outrageous. coffee wasn’t very good

room was clean, staff was great, good breakfast, nice gym

my kids love the pool the most

the gym is bigger and with more equipment than other hotels of this type

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open until 10:45

there wasn't much parking.

hotel was clean, our room had complete kitchen, wine glasses, etc

kitchen has all equipment

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not what we got

, the pool was open with 1 hours block reservation spots

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

a hour later she put us in an upgraded room with a kitchenette

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

breakfast

pool was nice

staff was very helpful. breakfast was great!! well located.

good breakfast clean and spacious

pool could have been a bit larger (for more judgemental 14-year-old son)

the staff served breakfast, they had a bar and food service

like the the availability of the late check out and its free of charge

kids would have liked a game room, but parents saved money & kids had their tablets to play games

not a lot of variety with breakfast

staff was very friendly. pool area was big.24/7 food bar/coffee bar by front desk.

convenient location the room service was fast and delicious most of the staff were true

wifi in room was really poor, cannot connect at all.

the shuttle to and from the convention center was great

nice to have a restaurant and room service

parking, check-in and wifi access were a breeze

good hours for the indoor pool and hot tub

my kids (9yo and 5yo) didn’t even want to leave the hotel because of it

they also have a gym, computer room, indoor swimming pool and hot tub, so it’s open year round

there was nothing wrong with our stay besides the indoor pool being a bit small.

location, breakfast is very good, and pool and whirlpool saved me

air condition is loud, fitness center is right above our room, you’ll feel it when people run on treadmill, but it stop

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

the fitness centre was a nice perk to have in the hotel on the facilities list

the free breakfast was good

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

very clean, comfortable, nice breakfast

easy checkin and breakfast

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

were able to check in 3 hours early without an early check in fee

breakfast was excellent the staff was very friendly and accommodating

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

door and outdoor)

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

there was no breakfast or even a breakfast option for room service

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

pool. 3 am breakfast bag. coooooomfy bed. quiet.

the saltwater pool was great.

my 10 year old grand kids loved the waffle machine at breakfast & the pool!

clean warm pool helpful staff

breakfast was very nice

rooms are fine, and i like that there is a decent bar in the lobby

said there was a bar and no alcohol on the property. long drive and no beer

the pool and hot tin were out of service.

only 2 miles from a wonderful cocktail bar

food bar for breakfast.

wish the pool was bigger.

pool was open, hot tube was closed

the hot tub was relaxing and the pool was nice

clean, overall. rooms were clean and gym was nice.

nice pool, too, although we didn't have time to swim

the room was great and comfortable; breakfast was nice though we had to eat in rush

reasonable, warm, friendly staff, free good breakfast, firm mattress and lots of extra good

accommodating for my dog, pet fee was reasonable and we were placed in a room close to the exit

bagged breakfast

they only need have hot breakfast!

room, the friendliness of the staff, especially the manager & the good location of the hotel, the breakfast was also one of the best ones that i have had at a holiday inn express

cleangreat breakfast options

was close to our business site and it had everything that we like including a gym and a pool and breakfast

breakfast choices where wonderful

we look forward to returning when renovations are completed and the pool is ready

breakfast coffee cups need to be bigger... like as in take a cup back to the room

bed everyrh8ng worked except no coffee in coffeemaker which wasn't a problem as they have free breakfast

more offerings at continental breakfast. some muffins or donuts would be a nice addition.

the pool is nice

nice facility, nice pool, quiet and i enjoyed a nice peaceful room with a spa hottub, would definitely recommend as well as return

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

breakfast was very good

staff was excellent. breakfast was extensive--filling/fresh

content of the breakfast was fine, but very messy

breakfast and staff

best thing about this hotel is the breakfast buffet

breakfast was great since we had items we could also take and go

pool is under renovation, and apparently has been for a long time

the pool was old and the hot tub was not working

very friendly staff clean room very good breakfast

very comfortable. good breakfast.

the pool was very nice and our room.

awesome free breakfast and swimming pool for the kids. also loved the size of the rooms.

everything was good nice room and nice breakfast. kids liked the pool.

pool hours were good. breakfast was good to

forgot my bathing but there was a pool in hot tub

pool water was cold.

large rooms, friendly staff and great hot breakfast

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

good location. quiet. friendly staff and a good breakfast

the staff was very nice. they even let us swim in the pool a bit longer.

big enough for me to bring my 4 grandkids

the pool area is very nice with beautiful plants and nice staff.

gym

fitness center, pool and spa were top notch

pool area was clean

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines too only free internet and breakfast and was lucky to get that

worst of all, the wifi wouldn't connect to the tv or the video game system i brought, and there weren't any

everything is good, but breakfast is room for improvement

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

tv & wifi