the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

the pool was cool but so refreshing

the pool is beautiful and well maintained

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

the pool is excellent as well as the opportunity to have a massage and yoga

the pool should have a heater

parking kinda sucks but its a nice quite area

no table in room, no breakfast, very small pool 2 lounge chairs for 4 people at the

there is no parking space for customers we have to park far and move the car to the front of the hotel when

live music in weekend, nice small pool, room view in 6th floor that we were was very nice

it's not that i didn't like it but i wish there were a private parking on the hotel premises.

the casino was fun

room, nice pool area, good choices for breakfast included, onsite casino

gym available

breakfast, game room, casino and pool

pool

best location for relaxing. nice pool! good coffee!

breakfast and coffee bar area were amazing

fresh air, up in the mountains, with a pool, and . beautiful view, what's not to like.

no bar or food service after 3pm

dining service closes at 19pm which is quiet early, no bar service, consequently we prefered to spend the night in the village instead ( maricao)

the gym was poorly climatised.

excellent location and breakfast selection.

poor wifi

you can find casino, restaurants, food trucks, ponce tours, coffee shops and local artisans to enjoy your

location, access, parking and above all breakfast... just the best!

i like all the lobby and bar section. i love the colors and the different spots for photos.

the staff were very nice and diligent and the pool next to it was a plus, the weather was great as it was sunny but breezy

the bar staff service was faster in every moment

beautiful hotel and pool. great location near the town center.

of may 2019, renovations still in process and the elevator does not work and roof bar is closed

cute bar and pizza restaurant

breakfast and tourists place r close.

difficult wifi

the pictures online swimming pool cut off at 9 pm everything out dated the rooms and furniture no room service at all a problem to ask for towels $500 for the week is a rip off when you fly from

the place was nice & clean room was small but it was worth the money & the breakfast was great

and bar close early even on weekends

they need a kids playroom.

hot tub at the side of the pool was not clean

the view is amazing! the pool can use a little tlc but the amazing view over came that.

only thing i did not like about this hotel which it was ok but they have a casino and we have to share the parking lot with the casino people

areas were well lit, nice pool and bar area

enjoyed the outdoor areas and the pool

property is big and loved the pool for the kids is a great family hotel.

swimming pool is great for kids.

my children really enjoyed the pool area

staff at the breakfast bar was amazing. the food was ok, but not the best.

only thing that i would appreciated was availability for breakfast included for the price i paid

the pool area

the breakfast was good, the service and attention of the servers was great.

breakfast buffet was not so good

not the biggest place you will stay, but comfortable and pretty clean, nice restaurant, pool and the best is that staff members will make you feel at home

nice pool. good a/c. good food next door

also did not like having to walk to the other side of the parking lot to do laundry

very nice place, clean, good service, nice pool area to have a good time with family.

the laundry room needs improvement

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel, itself / you’re given a card so that you would have to leave the

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

golf course was wonderful at reasonable price

the wifi

everything they have to do with the kids. relaxing caribbean space.

the playground and mini golf were great to have with kids

the kids have fun

just thinking about the massages at the ni spa makes me melt into a ball of dough

the room features the spa products, which is a nice change from generic soap, shampoo, etc

the beers from the bar at not cool, they need to improve that asap

bar chairs are unbelievably uncomfortable

very family oriented and great entertainment for kids.

nice pool , quiet location and guests were nice

pool is nice

well maintained older building. location is great. swimming pool is a great feature.

loved the pool and the room was comfortable and clean

really beautiful place with large garden, swimming pool and amazing lagoon!

views were amazing, staff was very helpful, pool was 24 hours. breakfast was good.

the breakfast very delicious, the pool, overview of the sea

i enjoyed staying here, my kids love it ud83dude00 view was great

i love the pool area and the restaurant

the breakfast was good and service

trying to acces room service sometimes difficult

first they didn't have the key of our room and then the golf cart to take us to our villa wasn't available

the room service was very sharp and good

location and villa with your own pool

the golf course was almost as spectacular

very well located, breakfast was excellent and staff wonderful

very nice pool and breakfast area

excellent staff, breakfast, location. we will stay again.

was great , service was on point , staff was very friendly and supportive , pool stayed open late which was a huge bonus

the restaurant serves delicious food and bar have amazing cocktails

there were kids screaming at 7am and that is too early.

really the place to come and hang at the pool, if thats what you want

due to the executive order of the governor we didn’t use the pool.

villa was in good condition, kitchen utensils and cookware included

the swimming pool did not look clean .