very small pool

there is no parking space for customers we have to park far and move the car to the front of the hotel when

it's not that i didn't like it but i wish there were a private parking on the hotel premises.

parking was on the street

parking facilities are not good

gym available

days i was ther there was no ice; the hotel bar closed early because it was slow; the breakfast was ok-but the coffee weak (gotta have good

breakfast could improve

great breakfast. waffles delicous

first the lobby beautiful. room was very comfortable. pool was very nice.

the casino was fabulous

they need a kids playroom.

great location kids friendly

only thing i did not like about this hotel which it was ok but they have a casino and we have to share the parking lot with the casino people

the pool was great and the room was spacious and very clean

the pool is awesome for kids

swimming pool is great for kids.

property is big and loved the pool for the kids is a great family hotel.

pool full of annoying kids

my children really enjoyed the pool area

all was great. pool area could use more privacy.

the gym was poorly climatised.

second note, the breakfast restaurant was furnished with bar high chairs it's not kids or senior friendly to use these tall chairs and tables during

nice pool but small, more for kids

was surprised that the restaurants on property did not offer room service

the bar staff service was faster in every moment

i like all the lobby and bar section. i love the colors and the different spots for photos.

no safety bar in tub

the pool is amazing. great personal.

of may 2019, renovations still in process and the elevator does not work and roof bar is closed

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

i dont like the pool closing hour..

service was good the hard rock café was good and the 2 pools were good casino not bad but you had to pay for

casino,pool table,breakfast

good breakfast- great rooftop bar and pool. clean room. lobby was fun.

breakfast was excellent

second pool at the golf course was deserted

the dogs that they have in the parking. i have to run with my kids so they dont bite them .

continental breakfast and need to pay extra to have a full breakfast

great breakfast buffet.

have breakfast there

very family oriented and great entertainment for kids.

the room features the spa products, which is a nice change from generic soap, shampoo, etc

i also used the spa and the massages

pool open 24/7 all areas all clean

microwave in the room, definitely need some kind of store to obtain items, especially for kids, like munchies

love stay here with my family we had a great time we had the pool to our self the view is

the pool

nice location, great pool

many families but they all left the pool area and it was so quiet by 10pm

the pool breakfast was great and the service was great thank you luis collazo

the spring fed swimming pool is lovely

the pool was cool but so refreshing

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

the pool is excellent as well as the opportunity to have a massage and yoga

the pool is really nice and deep

there was no bar and they was giving a special service to a group of people that were staying there

could use food and a bar on the property . would have loved a cocktail by the pool.

peaceful, nice people, beautiful nature, great room, domino table and pool.

the pool is to die for, a cold plunge to rejuvenate is a great way to start

dining service closes at 19pm which is quiet early, no bar service, consequently we prefered to spend the night in the village instead ( maricao)

the pictures online swimming pool cut off at 9 pm everything out dated the rooms and furniture no room service at all a problem to ask for towels $500 for the week is a rip off when you fly from

the atentios, space, service and kids pool

great pool and kids pool

could use better room service! stayed 6 nights and only got fresh towels and trash changed once!

kids running on the hallways, etc