the pool was clean and they keep their animals under really good conditions

no bar or food service after 3pm

could use food and a bar on the property . would have loved a cocktail by the pool.

good but its better if we have more alternative for breakfast and maybe a little coffee shop and bar open for more time at the night

there was no bar and they was giving a special service to a group of people that were staying there

the staff was kind and helpful. also, the gym was well equipped.

very clean, nice service, pool was great but cold.

the next morning when i got back from the gym, my room’s door was locked and the key did not work

i loved the pool area; very enjoyable, most of guests prefer the beaches so you could have it to yourself for

pool close at 10

delicious breakfast, overall l liked everything

breakfast was great at the hotel also

everything was clean, accesible amenities and nice breakfast

staff was very friendly, it didn't have breakfast available because of the covid but they do have a coffee machine available and it was

my taste, the breakfast was great

resort is a vacation within the vacation exceeded my expectations and very impress with the pool

uncomfortable parking and very poor wifi service

everything was clean, great pool

the room with the view to the pool

area piscina, lobby bar and music, casino nice!

the only things wish the restaurant and the bar was only during the week.

and furniture, the little fridge, the wide tv screen, the facilities of wi-fi, desktop computer, laundry room, guest car parking

the casino

because i know there are still covid restrictions everywhere but would have been nice to have the bar open every day and not just on weekends

plenty of parking and friendly staff

small pool. sw

the pool was nice with the perfect temperature

pool wasn't private

the place is small and they had a party with dj at the pool area that is in front of all the rooms

brunch and coffee were good. pool clean.

poolside and pool are great, and relatively quiet and tranquil

the bed and room was excellent! the pool i will have to check out next time!

the pool needs reno..

the covid-19 pandemic hasn't helped either this whole area used to have a vibrant restaurant and bar culture and it seems like most of it is shut down or has limited hours

the covid-19 pandemic hasn't helped either this whole area used to have a vibrant restaurant and bar culture and it seems like most of it is shut down or has limited hours

the pool breakfast was great and the service was great thank you luis collazo

loved the pool and the room was comfortable and clean

well maintained older building. location is great. swimming pool is a great feature.

love stay here with my family we had a great time we had the pool to our self the view is

really beautiful place with large garden, swimming pool and amazing lagoon!

am more of a budget traveller), but your free drink and breakfast cut down on some of that cost

pool and bar are very pleasant

the pool bar wasn't open - but there was another bar at the hotel that was open 24/7

the facilities and the staff are super. good breakfast and super close to everything.

from the staff to the facilities was amazing, the room was beautiful and super clean, the pool area is also great and everything is well maintained, the food at the restaurant is delicious,

laundry room or laundry service

the pool

is perfect, casino, pool, breakfast and service right on point

the water cooler in the gym was

the live music is in the casino, instead of in a place where the whole family can sit and listen to it

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

no functioning swimming pool

pool was dirty and always closed

pool was excellent. rooms were clean.

the pool was good after a day at the beach

pool closes too early-at 7:00 pm

in las plamas excelent service of alexandra and in the pool áreas julio

vacation for two or a fun-family get away (there are plenty of things to do for those with young kids)

also liked that there was a gym

the pool and gardens

also, i wasn't notified that my kids breakfast were not included, i had to pay $44 per day for my kids breakfast that

pool bar is closed at night so we had to walk from there to the main lobby to get drinks

it also has a little park for the kids, and the pool has also a side for little kids

the gym. needs new equipment or repair what’s available.

the pool was beautiful and clean

the hotel accomadated our early check in and allowed us to enjoy the facilities while we waited for our room

parking

the parking is too far! other than that everything is fine.

no parking

cleaness of the sheets and no parking space.

very small pool

the pool was also clean and refreshing

the bar had everything and the drinks were amazing

there is a nice pool overlooking the ocean

the pool is right outside of the door and well maintained, refreshing and beautiful

no hot tub or restaurant only a bar that should have been up front at time of booking

only thing i will add to the place is an early night or late evening kids 5 to 12 years old staff supervised fun activity

huge bedrooms, free parking and welcoming staff

bar and restaurant are awesome

room for the kids, the machines accepted the money but some of them are not working so that disapointed the kids

it was a great sight to see and was definitely super convenient for my 2 kids

no onsite laundry but laundromat is nearby

restaurant for breakfast and it was pretty good, the location is awesome and there is plenty of parking and lastly the view is to die for

panoramic view, excellent pool and beach access

the restaurant is not open 24/7, no room service, no iron in the room but there is a ironing board

pool is huge and perfect for kids and the wet bar overlooking sunsets and the beach is just super

great to have a pool and walking distance to beach

i was hungry and the staff opened the snack bar to accompany my 83 yr old mom and

do not have a bar or restaurant in the hotel

access to the beach, the pool till 9pm, the room was super clean

pool hours

the suites have a modern decoration with kitchen and air condition in the rooms.

staff was wonderful and very accommodating to our early check in and late check out request

pool under construction

staff was wonderful and very accommodating to our early check in and late check out request

no pool and bathroom not working properly!

from the casita

trying to acces room service sometimes difficult

we love the customer service, food, gardens, golf campus, and pools...

location and villa with your own pool

the food was very good, room service was always on time and service at the restaurant was consistently good as well

i like the pool area.

lots of parking space and microwave and small refrigerator in rooms

parking across the street only made it more difficult for us it just was part of the experience

our kids really enjoyed the pool area

the restaurant on the property by the pool was great

lots of stair climbing, sloped parking lot

the play area for kids (with the ping pong table, oversized connect four, etc) was a huge hit with the grandkids

the pool was beautiful the lobby looked great all is open

the pool areas were a nice and provided a relaxing environment

the laundry was not in service.

good bar and food

location, cleanness, pool, room

the spring fed swimming pool is lovely

the pool was cool but so refreshing

the pool is really nice and deep

very nice pool to relax at and delicious food at the restaurant

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel, itself / you’re given a card so that you would have to leave the

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

the cabana was beautiful with everything; full equipped kitchen, living room, dinner place and a very comfortable bedroom

we wanted peace) the gym is disgusted very old-fashioned the restaurant can use a lot of worki

did need an access code for the gym/pool that was changed every day so had to keep returning to the front desk

we plan to return with our kids next time

really the place to come and hang at the pool, if thats what you want

and we don't found a appropriate parking because the parking lot was completely full for the casino visitors

pool showers not available. pool needed cleaning. chaises needed disinfection after others use.

coffee machine great pool area for kids includes water park, plenty of free parking, great casino, denny’s on site with 24 hr

had quite a musty/damp smell we had to pay for parking when guests just visiting the casino park for free

clean rooms, fitness room ok but tv’s has no signal in gym. no bar inthe room.

a bar and snack in the pool area

very nice place, clean, good service, nice pool area to have a good time with family.

it was very clean and had a really nice pool area!

the laundry room needs improvement

was quiet, clean, restaurant was right across the street, late check out, friendly staff, big room, affordable

room was a little noisy and near the restaurant bar so there was people too loud too late.

the restaurant and the bar by the pool were closed. had to go downtown for a drink or food.

the pool

great nearby golfcourse. must play!

clean room and nice pool.