wonderful pool

pool and bar are very pleasant

the facilities and the staff are super. good breakfast and super close to everything.

am more of a budget traveller), but your free drink and breakfast cut down on some of that cost

the bar staff edwin and carlos amazing

pool is nice

really beautiful place with large garden, swimming pool and amazing lagoon!

well maintained older building. location is great. swimming pool is a great feature.

many families but they all left the pool area and it was so quiet by 10pm

nice location, great pool

pool was dirty and always closed

they don't provide any towels for the pool or beach

pool closes too early-at 7:00 pm

the tv did not work the pool was dirty, i think it was closed they do not supply beach towels if i need it towels i had to

the best is the location the pool and the parking

the place is small and they had a party with dj at the pool area that is in front of all the rooms

the pool was nice with the perfect temperature

pool wasn't private

brunch and coffee were good. pool clean.

is excellent, everything clean, the pool, the restaurant and above all the customer service is

peaceful, access to all commodities (pool, beach, continental breakfast, restaurants within walking distance)

the bar restaurant was close i stay there year back and the bar was great to bad it was close this

are very clean, a/c is cold, pool is great, hot water, security and private access to the combate beach

access to the beach, the pool till 9pm, the room was super clean

i was hungry and the staff opened the snack bar to accompany my 83 yr old mom and

the suites have a modern decoration with kitchen and air condition in the rooms.

staff was wonderful and very accommodating to our early check in and late check out request

staff was wonderful and very accommodating to our early check in and late check out request

book only hotels with the pool, otherwise i don't move

best beach we have been for kids

just thinking about the massages at the ni spa makes me melt into a ball of dough

and irving at the spa centre is an amazing masseur who really knows what he’s doing - so much more than just a

), there were no staff serving drinks or food in the beach/pool area

in las plamas excelent service of alexandra and in the pool áreas julio

one pool bar did not have enough supply to fix regular pool side drinks

the covid-19 pandemic hasn't helped either this whole area used to have a vibrant restaurant and bar culture and it seems like most of it is shut down or has limited hours

my kids enjoy pool

the music in the bar it was too loud and didnt care about the people want to sleep

good pool

the pool needs reno..

guest no respecting pool rules (kids diving). no room service

cleanliness comfortable beds pool parking

the room was comfortable and we love the pool

the staff was kind and helpful. also, the gym was well equipped.

we like the room and the pool

great colonial ambience at a real hacienda with a pool, good breakfast, clean room.

best location for relaxing. nice pool! good coffee!

the pool was clean and they keep their animals under really good conditions

didn't swim in the pool, but it was large, looked clean, and felt like a reasonable temp

fresh air, up in the mountains, with a pool, and . beautiful view, what's not to like.

everything was clean, accesible amenities and nice breakfast

staff was very friendly, it didn't have breakfast available because of the covid but they do have a coffee machine available and it was

the breakfast is included but also you can have local restaurant across the street

breakfast could improve by replacing what is consumed and extending the ending time.

limited time for breakfast. nedd more varition,like fruits,juices etc.

room service was great and the housekeeping was wonderful.

love the water park

food, casino and bar wifi

overall the pool and water park were clean and

food excellent the only disappointment was that everything closes early and also there was no room service as well

pool, casino, restaurant, bar with music

the request for room service.

excellent location with ample parking

when i went to the front desk, i was told i could buy water at the bar

good location, breakfast options really good, free parking, friendly staff, free internet.