pool was nice, free small breakfast, free parking, comfy bed, cold ac.

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel, itself / you’re given a card so that you would have to leave the

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

it was very clean and had a really nice pool area!

food was great at there restarant also at there bar great prices

the laundry room needs improvement

pool, location, staff

the laundry area was dirty and trash inside and around the facility

beautiful view, free breakfast, wifi included!!

blankets, toilet are so small and literally held together with one bolt and so tiny, it made for kids potty

pool was very clean and the kids pool seemed to have warm water so the kids dont get cold, the room was cleaned at least twice

the tub was too slippery and my kids fell

the breakfast very delicious, the pool, overview of the sea

breakfast and tourists place r close.

love the cold room and the pool peaceful and clean

some areas place could be cleaner tiles in pool scraped with nail and grime came out very poor wifi signal in rooms

breakfast staff and who ever attended me at the bar makes me feel special

the wifi works great and there are free parking lots right in front of the entry

the pool is really nice and deep

that you need to use plastic cups at the pool.

the pool is excellent as well as the opportunity to have a massage and yoga

location, cleanness, pool, room

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

ew, plunge pool, shower, privacy, etc

we love the customer service, food, gardens, golf campus, and pools...

they could have some service in the swimming pool, to order drinks, towels etc

the room service was very sharp and good

the food was very good, room service was always on time and service at the restaurant was consistently good as well

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

good but its better if we have more alternative for breakfast and maybe a little coffee shop and bar open for more time at the night

the pool is to die for, a cold plunge to rejuvenate is a great way to start

there was no bar and they was giving a special service to a group of people that were staying there

dining service closes at 19pm which is quiet early, no bar service, consequently we prefered to spend the night in the village instead ( maricao)

didn't like the pool hours

nice restaurant, clean pool, nice staff, clean beach

place , we dont feel that we are in puero rico , it is gated property and good for family with kids , restaurants was always booked and we never get chance to seat in , although was very

the gym was nice to have and renting snorkeling and tennis gear was easy

dogs are not allowed in the pool areas so i had to leave her alone in the room.

the private beach for the resort was easily accessible to the one swimming pool

delicious breakfast, overall l liked everything

the breakfast is limitated

the breakfast is included but also you can have local restaurant across the street

breakfast could improve by replacing what is consumed and extending the ending time.

limited time for breakfast. nedd more varition,like fruits,juices etc.

that i lost my money in the casino.!

food, casino and bar wifi

the water park / room / restaurants / location.

have casino have restaurant and bar for dinner have wifi room have refri and

room, casino and pool

the request for room service.

and furniture, the little fridge, the wide tv screen, the facilities of wi-fi, desktop computer, laundry room, guest car parking

it was too cold, even with the a/c off. the wifi kept going on and off.

room service

the only things wish the restaurant and the bar was only during the week.

the next morning when i got back from the gym, my room’s door was locked and the key did not work

the staff was kind and helpful. also, the gym was well equipped.

bedding and pool.

gym equipment

i loved the pool area; very enjoyable, most of guests prefer the beaches so you could have it to yourself for

rooms were in excellent condition, great facilities, bar/restaurant was great, didn't go in the casino

there is a great restaurant lola in the same building, and breakfast in the mela was also great

a beautiful and comfortable hotel with on site parking, delicious restaurant, pool and casino

wifi was weak at the room, we had to open the door to get it

nothing to brag about, no room service, no bus boy,noise...motel type service!

the bar was closed on saturday night and no breakfast open

the staff were very nice and diligent and the pool next to it was a plus, the weather was great as it was sunny but breezy

of may 2019, renovations still in process and the elevator does not work and roof bar is closed

i could not use the pool due to the short time.

i asked at the bar for a dirty martini and they didn't even know how to prepare it

the fact that the bar was closed

casino and facilities

put their room service food out of room from sat to sun and at 11:30 am on sunday still in floor when room

the motion activated skeletons outside the casino. as a religious with ptsd, it was unnerving.

pool was closed and also the casino but it was because of the pandemic that we are currently dealing

no bar no restaurant no small fridge in the room

swimming pool is great for kids.

pool full of annoying kids

location was good. place is beautiful. lovely pool area.

pool, place and more were excellent

it seems like they focus on keeping up with the casino and hard rock cafe customers, more than the guests staying at the hotel

main bar and music

activities for the kids.

the pool was ok when it wasn’t full, lots of kids during weekend

pool and food in hard rock

activities and pool area.

small casino

the room service was available but options were limited

continental breakfast and need to pay extra to have a full breakfast

to golf course, excellent food, and comfortable bed